I left my 100 year old hatchet to be sharpened here and I couldnt be less pleased. I was told it would be $6, but it was $10 when I picked it up. I did a quick inspect, saw some discoloration on the bit, and asked if theyd applied heat to ruin the temper. I was told no, put it in the sheath and walked out. Upon closer inspection, there was enough heat applied to char the temper, but not blue it. The bit was also folded over as if a strop hadnt been used at all. The toe of the hatchet bit had a good amount of material ground off. With the fold and the over-grind of the toe, I wouldnt have trusted it to split wood and remain in working order for very long. Im re-filing the bit and sharpening it myself again. The hatchet actually had a better edge on it before they worked on it. This isnt about the $10, its about the quality of work. If this was my shop I wouldnt have been proud of it.Ive included a couple pictures of the toe from either side after Ive filed it. Its clear theres a nice radius to the bit and then a shoddy flat angle the last half inch from their grind.Again, this is a hundred year-old piece of metal and their only consolation was tool steel can be tough. Its not ruined, its just not in better condition than when I left it, which is the ultimate disappointment.Edit: Ive added a before photo of the radius of the grind. There wasnt a flat spot on the toe before Northwest Knives touched this.
Very good selection in top quality brands. The store owner was very helpful and very knowledgeable about her products. I was in from out of town and definitely will be making some online purchases because of the good experience here. If you are looking for a good quality knife this is the place!
Absolutely great store, with an amazing selection of local and Made in America knives! Staff is exceptionally helpful and patient, as well as knowledgeable. One of my favorite places to window shop also!
Great knife shop. Knowledgeable and friendly staff. Sharpened my knives nicely. I picked up a nice new Japanese cooking knife and look forward to using it.
Fantastic selection of all types of knives. Now that I am living in a free state Ill finally be able to purchase an OTF legally! Very nice employees and excellent customer service.
Went in to get a couple of chefs knives and a pocket knife sharpened and they were the nicest friendliest staff I have dealt with in a while. A wide selection of all types of knives and accessories, plus my knives are crazy sharp now!PLUS since Idaho and Meridian have lifted their mask mandates, neither employees or the customers are masked unless they want to. The sense of normalcy was a breath of fresh air.EDIT: Also, forgot to mention, their prices are SUPER competitive. As I was looking over their selection I was kind of amazed that their prices werent jacked up, especially for a little specialty shop.
Very nice store. Owner is very knowledgeable. A little on the spendy side, but a great shop with quality knives.
Super friendly and knowledgeable staff. Any issues Ive had with a purchase were fixed no questions asked. Cannot recommend this store enough, and the owner is a veteran. If you need a pocket, camp, or kitchen knife, look no further
The best knife shop in Idaho in my honest opinion. Everyone there is friendly, knowledgeable, and always up for a little banter. I first came in for some chef knives and when I first saw their selection I was amazed. Even their cheapest knife was high quality and beautiful. Ive come in since to pick up several new knives, a knife bag, and to get my knives sharpened and I am yet to find a reason to complain. This has been my recommendation to all of my co-workers of where to get new knives and they also were amazed of this place. Overall keep up the good work!!!!
Thank you, Fast and affordable. Excellent service for just a gal that needed her kitchen knives sharpened. My cooking will be enjoyable and safe again thank you very much. Why be frustrated with dull kitchen knives well never again !!!! I will be back.
Was in the market for some high end Japanese kitchen knives. Initial contact was by phone and I liked what I heard from the owner. When I stopped by I was told he was off for the day and ended up with is daughter. Ugh I thought. Was I ever WRONG! This lady was extremely knowledgeable and courteous. Ended up purchasing 8 Miyabi knives for myself and several Shun knives for my kids, and as a bonus got to meet the co owner and her mom in the process. I was able to buy local at a very competitive price, while meeting some wonderful people. Can beat that! If you need a quality knife and experience go to them
Super friendly and helpful staff, great selection and fair prices, I went in looking for a benchmade knife and was more than pleased with the deal I got, also picked up some black rifle coffee while I was at it.
Highly recommend! Northwest Knives was very knowledgeable, very patient, and were just great people to do business with.
Amazing shop with a great selection of knives. Customer service is always excellent, and the staff are super knowledgeable about all their products.
Beyond the wide array of top quality products, it’s the sincerity and top not customer service this shop provides. I have purchased a ZT knife, a Luminox watch, Benchmade accessories, and have had sharpening on various knives completed. Next up, kitchen set of knives. Thank you guys for providing value to the Treasure Valley!
Knife collectors beware! This is a dangerous place!This awesome little shop is quite literally packed full of awesome blades and you will quickly find yourself spending half of your pay check here on a monthly basis. Helpful staff, and a great selection.
First time visiting the store and the customer service was great!! The lady that helped me was very helpful. The selection of knives was impressive. Definitely will be back, even the wife was eyeballin the kitchen knives.
Awesome, I had enough reward points from my first order to get 10 dollars off the 2nd order.
If I could give it 6 stars, I would! I simply cant say enough good things about my experience with Northwest Knives. Aaron and his team provide absolutely top notch customer service. Theyre knowledge and friendly. The shop has the best selection of top quality knives Ive ever seen, hands down. Its warm, inviting, clean, and well presented. They have gained a customer for life. And I will be recommending everyone I know to their store. I cant wait to visit again! 😊
Very knowledgeable staff and my go to place to have my knives sharpened!
Great staff and wonderful store. Something for everyone that is knife.
Best shop Ive ever been to. Hands down. Aaron knows his stuff and only buys quality products. You cant go wrong with NWK. Do yourself a favor and visit of youre anywhere near Idaho!
Excellent knife sharpening service. 10/10 would recommend.
What a great shop. The staff is incredibly kind and knowledgeable. No one tries to pressure into a purchase. Very willing to let you see any and every knife they have in stock. Will definitely be back!!
The staff here are incredibly kind. I spent about a half hour here looking at the knives, and the staff were happy to show me everything i wanted to look at and answer my questions.
Awesome experience. Dropped off a small pocket knife to be sharpened. The store is full of top quality knives of all types. Definitely a place to hang out and check out the goods. Anyway, when I arrived to pick up my knife the place was very busy. And instead of having me wait in line to pay the proprietor just said it was on the house and to come back and see him when I needed a knife or sharpening service again. I will most definitely be back. You dont get service like that on-line and I alway try to help the local businesses when I can. But it is service and the little things like that that just makes dealing in person that much sweeter. Thanks Northwest Knives for the very best first impression.
Solid store. Good cx service. Fair prices.
Wonderful customer service and amazing selection of knives. Very knowledgeable about what they have to offer and helpful in choosing the perfect knife for myself! I would highly reccomend them and will definitely be returning in the future.
Always love going to this store. The owners are amazing! So friendly and knowledgeable. Great prices!!!
Incredible customer service! Very knowledgeable! Spent the time to get me exactly what I wanted at a great price. Thank you Aaron
Friendly staff and a great selection of knives! Sharpening takes 24 hours so plan accordingly. We did not, and really missed our knives while cooking dinner. A sharp blade makes the process of chopping and dicing effortless.
This is where you go for quality. Northwest knives has an outstanding selection of all kinds of blades. From any kind of utility to high end craft Kitchen or Tactical they have it. The staff is very knowledgeable and can really help you find what youre looking for. One thing I really appreciate it was that when I told them what I was looking for and gave them a price range they were able to find a quality Implement within that parameter. Life is too short for a cheap knife.
Very knowledgeable- awesome selection. Ill never buy a knife anywhere else.
Great help and advice choosing upgrading my knives. I love every one I bought especially the Dragon Utility.
Very knife knowledgeable. A good set of knives will last a long time! Make the investment!
Awesome service and selection. If youre looking for quality knives and knowledgeable staff, this should be your first stop.
This store is amazing! The variety is great, the prices are more than fair, and the staff are completely top notch. They are very welcoming, and have some amazing customer service.
A very nice store. High quality products and very helpful staff. Dont look for a cheap knife here.
Best high-end knife shop Ive ever stepped foot in. Aaron and co will make you feel like family. Support local!
We were referred to Aaron after a year-long nightmare with another local kitchen store. He was tremendously helpful and knowledgeable in my search for kitchen knives. He made sure I got a set that will fit me and nothing I didnt need. He also has an incredible inventory of Benchmade knives, to my husbands delight. Great to have a specialty store like this in our area!
Note: I did not personally visit the store but had to review based on how wicked sharp my knives are now... I sent my boyfriend in with my kitchen knives after a recommendation from Cabelas. My kitchen knives looked like they had been through a war, complete with visible knicks, etc... I probably created a monster because BF came home and raved about what a cool store that is for the rest of the night. The next day, BF picked up my knives, bought himself a few new knives, and made a list of future knives to buy - all made in the USA. I couldn’t believe them when I saw them, because they were sharper than the day I bought them, and all the knicks are GONE. While the knife sharpening service was very reasonably priced, if you send your SO, it will probably cost a few $ more because this place has AWESOME stuff. Thank you!!
These guys know what theyre talking about when it comes to knives. Best selection that rivals ANY sporting goods/hunting store. And theyll sharpen them for you!!
I went there looking for a pocket knife, with a very clear idea of what I needed. In a few minutes, they showed me exactly what I was looking for. Great store and great stuff!
I ordered off there amazon page. Aaron is great! Even though I got the wrong blade, I liked it even more than the one I originally purchased! Haha, excellent service!
Awesome selection of high quality kitchen and pocket knives. Friendly and knowledgeable staff. These folks rock!
Local owned shop with a large assortment of kitchen and regular utility knives. The owners were friendly and knowledgeable, they were informative, and their prices good!Never once did they make my wishes on price and quality seem sub par. DEFINATELY recommended!
Great place
Just found this place. Great to see a seller of high-quality USA-made knives locally. No junk here. All good stuff and very knowledgeable service.
They had good knowledge and selection on balisongs and helped me get a sick one
Kippi made sure to help us with what we needed (explained a warranty to us) instead of trying to sell us something for the sake of the sale. This integrity meant a lot.
Awesome customer service, all employees are very friendly and ready to help with any questions you have
The owner was knowledgable and friendly. He spent a lot of time explaining how to best take care of my newly sharpened knives.
A small business, run by veterans with great customer service and quality products
Very helpful, I wanted a new knife for work and instead of selling me one he sharpened my old one and made it good as new for free. He taught me how to sharpen it on my own, saved me money and I couldnt be more happy with northwest knives, thanks again
A real Nice knife store. Great selection.
Fantastic selection, very polite, knowledgeable about cutlery and the have fair prices. Just bought a microtech from these guys today and I couldn’t be happier, can’t recomend this shop enough. They also post frequently on Instagram so you can see when they get new stuff in. That’s how I was able to get an ultratech before they sold out.
Really cool knives
Hands down the best knife shop in the state.
Great customer service and great prices!!
Well Im confused by my visit - i have a knuckle finger knife that is 440 stainless steel - was told by them that it cant be sharpened because it is a soft metal - i have 5 samurai swords that are 420 & 440 stainless steel & i had them sharpened so not quite sure what to think actually ... Everything i even read on Google states it is the best steel for sharpening...
No tacos. Good knives, though.
Super clean, great prices, and super helpful sales staff! Felt good from the moment I came in. Thanks guys!
Took three of my Zwilling-Henckels Professional S to Northwest Knives to try their sharpening service. Although I take very good care of my knives and have them professionally sharpened about once a year, I had clearly lost track of how a great knife is supposed to feel, how it is supposed to perform during kitchen prep tasks, how it is meant to be drawn almost effortlessly through vegetables and meat. Aarons skillful work reminded me why I had spent around $1000 for top-quality knives ten years ago! I took three of them to him: a 10 chefs knife, a 5.25 hollow-ground santoku, and an 8 carving knife. The santoku was noticeably dull prior to sharpening and I knew it; it came out sharp and brilliant and is once again a favorite! The carving knife has been a perennial disappointment and I hardly ever bother pulling it from the block; since Aaron laid hands on it, it has quickly become a pleasure to use and a great tool! And the 10 chefs knife...well, Aaron inspected that visually and grazed the edge with his fingers. He said, Hold on, Ill be right back. I heard a machine start up in the back room and a moment later he emerged with my knife; it was absolutely as sharp as ever! Drawing from his experience, he recognized that sharpening the chefs knife would be overkill, and because hes a knife care professional and an ethical businessman, he honed it on his 5000rpm machine and handed it back to me in phenomenal shape. And at no additional charge.I wont disparage some of the other local knife sharpening services I have used, but I can say that Aaron at Northwest Knives is a cut above! Retails an impressive display of German (carries the full Wusthof line) and Japanese knives and knows the skinny on every single item. Suffice it to say, he is now my go-to guy for help with my fine kitchen cutlery, and if you demand excellence, he should be in charge of your knives too.
Great products, especially their specialty stuff...
Amazing selection, helpful and knowledgeable people, would recommend.
High quality, primarily USA made knives.
Very helpful staff, non-pressuring staff and very knowledgeable on quality US made knives
Friendly and knowledgeable staff
Aaron was very helpful 😊
Excellent service, excellent price
These guys are awesome.
Never a dull moment, or a dull knife
Great experience and costumer service
Excellent service
True experts of blades and steel
Great place