This is my new tech support store in case of any of my devices going rogue. I love the way my laptop was diagnosed the same day and repaired the next. It was very important that I get it repaired due to me only having it for a year in august. Thank you all, I greatly appreciate it!
Very professional. Fixed my phone in a timely manner. Will continue to go to them for my phone needs
They were so quick with fixing my brothers screen! We dropped it off and we got a call within the hour and it was ready. Definitely would recommend to anyone!
Fast, friendly, efficient… and they put on a screen protector I purchased elsewhere as a courtesy. Very happy. Was quoted one hour, took about 30-40 minutes. Great service.
Quick, professional and very great service. I tried to get my MS surface pro screen repaired at 3 other places but CPR was the only location that was able to do it. They did a fabulous just and very quickly.
Great place if you need your phone fixed they did a good job and a cheap price awesome place good people
They have great customer service and fair pricing . So helpful and professional! I highly recommend them
CPR did a great job. They kept my updated on my parts order, and on my repairs. I am very happy with the service that I received!
Had gone to get the microphone fixed for Motorola (still under warranty). This was the second time that issue came up. The first time, Motorola sent a new handset and the same problem persisted. The guy was extremely courteous and knowledgeable. The was able to clean/fix the issue in under 10 sec.. Id definitely recommend going here rather than waiting on a new phone for over a week from the parent company. Thank you!
I brought my phone in to have a new glass put in. That was done and done correctly. I then paid for a protective glass and the left side does not work unless I press really hard, and it takes several times to make it work. I know whoever tested this knew it, and still didnt say anything to me. I drove back to my home in Hammond before I realized it. I had paid and now I didnt matter. smh. Not a happy camper, because I feel swindled/deceived. Because I am elderly, and not computer savvy. I feel I was taken advantage of.
Brought my phone in because I was having a charging issue and they quickly fixed the problem and got my phone back to me promptly!
Finished computer keyboard repair quickly and professionally. Best price by far. Great to do business with.
The prices are fair and my phone screen was good as new after the fixed it! They also do it in a short amount of time so that’s a bonus
I went here the other day because I needed to get the back of my iPhone 10s fixed. It was cracked all on the back. I also needed a new screen protector for my phone and one for my Apple Watch. They were able to fix my phone in about 2 hours! The totally price for the repair and the screen protectors was very reasonable! It was cheaper to get all 3 of those things at CPR Phone Repair than many other cellphone repair places. Plus, my phone looks and works great now! I’d highly recommend this place for anyone looking for a quick, easy, and reasonably priced repair for their devices.
Great service! The glass on the back of my phone was cracked and needed to be replaced. I was in and out in under 20 mins. The guys there are very professional... highly recommend for cell phone repair.
It was incredible. I walked in and was helped immediately and I had two fixes. The first one he did at no charge, and the second he said would take approximately 40 minutes, but only took 30. I would highly recommend them! Great service, great pricing and fair!
Will continue to refer friends and family to them for all thier cell phone repairs! Fast, friendly, and reasonable!
The fellas there are super friendly, up front and quick to get back to you. I will definitely continue to use their services.
Great experience, got my cell phone right and better than before with speedy service. I stronly recommend this business.
Very professional, honest prices 100% good and clean work.
They fixed my phone like new in a prompt professional manner. Im very pleased.
So here’s my thing i’ve been here many time but recently i’ve been noticing a pattern i use to love this place but when i told them how when i use my phone the touch is off of what i acually click they replaced the screen for free because the last time the screen was still sticking out when i got it back and nothing really has changed my phones touch is still off and still is messing up so i believe they did something internally to it so i had to keep going back and it’s getting annoying but the people are wonderful i just would like them to fix it and me never to go back for at least over a year
I totally agree with the rave reviews. These folks saved my cell phone and I didnt have to mortgage my soul to pay for it.
I had a EXCELLENT experience with Mohammed @ this location. He solved my Screen Protector issues very quickly. Ill DEFINITELY patronize this location in the future.
Outstanding service quick and understanding my problem fixed it in a jiffy. Took business cards to give out to people in need of GREAT SERVICES
Best repair place around! No hassel, friendly and fast
Great place to take broken cell phones.i had my ps4 repaired here and several phones.great customer service
I love this place! The customer service is outstanding and there is nowhere else that I would trust taking my phone. 5 stars all day, every day!
They replaced the ZAGG cover on my phone. The customer service was quick and helpful. It was only $10 for the warranty replacement. This location in Merrillville on Highway 30 stays open an hour later than the Schererville location, which is helpful for working people. Check them out for cellphone and tablet protection.
Everything was great. From start to finish it was a pleasant experience.
Very good service. Pleasant atmosphere. Expert service.
They dont have cases for Google Pixels.
The best apple iphone repair shop. I have had 2 phone repaired and both still working.
Quality repairs at a fair price. Staff is very helpful and informative.
Needed Iphone 8 battery replacement quick, professional, so far so good! When I was in the store there was another customer that came in and they are very attentive and courteous. Highly recommend! Thank you!
Great and fast service with affordable pricing.
Fixed my iPhone screen in record time...was only about a 20 minute wait!
Registered for screen fix appointment online, and responded with a quick quote. Went in next day and got it fixed in estimated time. Phone has been working fine so far.
Quick and easy replacement of my screen protector. Helped me right away. Fast and easy service
Took my PS4 here to get fixed, it was sounding like an airplane and they took care of my problem quickly and affordable
I brought my xbox 1x here because the hdmi port decided to stop working. Apparently there is a chip that goes bad. Its a common problem with Xbox.Anyway, I called CPR since it was right down the street. The guy pretty much knew what was wrong right away. I dropped it off on a Saturday. He told me they would probably have it done by Monday. Few hours later my phone rings and its them telling me its all fixed! Works perfectly now. Very quick service, friendly guys that work there, and not too expensive. I will definitely keep them in mind if I ever have problems with any electronics again. 5 stars!
Did great job no my sons Xbox.Need help with tech repairs see them!
It was straightened out in minutes. Great place to fix any mess we create. We will be back. :)
Made appointment, had bought my own part so I could have protection plan, no issue to them as long as part was correct. (MY RESPONSIBILITY)Simply charged me for labor. No hassle. (IFIXYA would ONLY install if they supplies parts w/no warranty and twice cost of mine) Phone like brand new. On time under budget. Thats how customer service SHOULD be. My only place to go.
I took my phone here in hopes to backup my completely destroyed iPhone. I had never backed up my iCloud before so I had quite a bit of information I wanted to transfer to my new phone. These guys were able to backup and restore EVERYTHING from my old phone. I didn’t expect it to work especially with the extent of damage I had on my phone, so I’m more than satisfied. They accomplished this very quickly and for a great price. Thank you so much!
Best guys around...
My Galaxy S7 phone needed a new battery and Best Buy, Batteries Plus, nor UbreakIfix wouldnt touch it. Too risky. Well, the two young men at CPR in Merrillville, IN assured me they do them frequently and could do it in 30-35 minutes! And they did! Very friendly, knowledgeable, professional, polite young men. I was very impressed with them and their work. I highly recommend CPR in Merrillville. And while there, have lunch at Aladdin Pita restaurant a couple doors down. Its wonderful too!!
Great, fast service. Severely cracked iPhone 7 screen fixed in 40 minutes for $83 (with tax).
These guys are awesome! I called multiple other cell phone repair businesses to fix my iPhone X issue and they said they couldn’t do it. CPR Merrillville said they could handle it no problem. They ordered my part the day I called and it was perfectly repaired the next day for a very reasonable price. They were polite and professional to both myself and my wife. I was very impressed and I absolutely recommend this business!
Setting up an appointment was very easy online. I went in to get my screen fixed for my iPhone and it was done in about 45 minutes. When I received my phone, it looked like new!
Great Service.Been here several times with my kids phones. They do great everytime.
Never got answers
Stole my ram. I went to this establishment a few years ago and thought that it would be a nice place to get my devices repaired. When my laptops screen broke (hp dark side special edition) which when I brought it in had 8GB of ram, recently I was looking through my setting one day and thought it was odd that suddenly I had 6GB of ram. Opened up my computer and saw that there was 2 sticks of ram one blue and the other green, one 4GB the other 2GB. I looked up my specs for my computer and there was supposed to be 1 stick of 8GB. To further support my claim there was stickers on the ram that said HP replacement and no one had been in the computer since i brought it to this place. Thanks for the slower load speeds and website load I will let everyone I know to avoid this awful place. they thought I wouldnt notice because there is a 6GB configuration but i ensured I bought the 8GB
This family owned business does a phenomenal job! They are knowledgeable and have repaired several of our phones over the past couple years. After dropping off our phone, within an hour or two the repair is complete and they are calling for me to pick up the phone. I love doing business with CPR! Highly recommended!
I had a broken screen, we called ahead and they let us know the cost and how long it would take to complete the replacement.When we arrived the young man at the counter was polite, courteous and professional.In an hour my phone was fixed and perfect!Very reasonably priced, excellent service. Would recommend them highly.
Awesome place with awesome people! I took my phone there because my charging port was not working I figured I needed a new charging port and the guys there cleaned it out free of charge! Probably bringing my drone back sometime soon to be fixed.
This is a little late, but in summer 2018 I was facing issues with both my HTC One M8 and HTC 10. Mohammed went above and beyond any expectation to make sure my phones were serviced properly. He was honest and realistic about my options and accommodated my needs when unexpected issues arose with both phones.He was able to diagnose a motherboard issue on the M8 and only charged me for the battery replacement. When the repair for the 10 was not looking good, he arranged for a replacement of the phone as a trade-in so I would have a phone with a working fingerprint scanner. I did not take him up on it because I wanted to keep my original phone, and the scanner did eventually work, but the gesture stuck in my memory.To this day, I dont know if I have had a better customer service experience. I am writing this review in retrospect because I am currently recommending this CPR location to a friend!
THE go to place for cell phone repair! Ive gone here a few times for warranty screen protector replacement and today while my protector was being put on, i was very impressed with the staffs knowledge and professionalism dealing with myself and other customers that came in.
Extremely fast, accurate, and friendly! They fixed the screen on my old iPad Air for only 90 bucks and had it done in under 2 hours! I strongly recommend these guys, they rock!
I had a great repair experience and the communication with the employees working on my computer was excellent. Thank you kindly for fixing my computer.
This place is awesome!!! I took my computer in Friday 3 minutes before closing. The guy was very professional and kind. I asked if it would be done by Saturday(the next day😳)because I needed it for work knowing that was a stretch. He told me they would call me and let me know. I kid you not the next day around 1pm they called and said it was ready. Very reasonable prices(wayyyyyyyy cheaper than geek squad), I was pleasantly surprised. Thanks fellas and keep up the good work.
I walked in with what I thought was a broke phone...put it in their hands...and like magic...it was fixed. Professional. Knowledgeable. Local. Helpful. Will be back with my laptop.
Took my iPhone X into C.P.R. In Merrillville the following day after accidentally dropping it in a swimming pool for the guys to analyze and see if they could repair it - A few hours after dropping it off they said after inspection that it looks like my phone just needs a new OLED screen and it seems to be functioning normal - I authorized the repair and picked it up within an hour, could not be more pleased and happy that they were able to save my phone plus save me quite a bit of $$ as well - I will tell everyone I know about these guys and this will be the first spot I go to if I ever have a problem in the future - Thanks again!!
Came in with a broken screen on my cell phone. Staff were polite and attentive. The issue was fixed for a great price and in less than an hour. Very happy with the experience!
I’ve used them for a cracked cellphone screen and a broken MacBook charging port. Amazing, speedy service both times. Highly recommend!
Quick, friendly service and exceptional work on our iPhone 10.
These guys are the real deal. I have been in the business for 7 years and Mohamed and crew are hands down some of the best in the entire country. If they cannot fix it, it cannot be fixed. Love you guys!!!
This shop is phenomenal and is my new go-to place for electronics repair. Replaced a part inside my Macbook that had failed. They took 2 hours (lucky to have the part in store) and did it for half the price Best Buy charges for the same service. Very friendly!
Exceptional service. Very quick repair on my LG phone only took 45 min. Also very reasonable fee for screen replacement. Would highly recommend these guys for any phone/tablet repair. Very knowledgeable technicians!!!
I was very pleased with my experience at CPR (Cell Phone Repair). All of the technicians and sales associates were very friendly and knowledgeable. They were able to fix my cell phone in under 2 hours!
My Mac Book had a bad circuit board and wasnt worth the cost of repair. However CPR/IFix diagnosed and rebooted the system at no charge. I am able to use my Mac Book at a limited level and it will get me by while a shop for a replacement. They informed that it is a RAM chip issue which is built into the circuit board. Armed with that knowledge I am only opening one tab at a time and avoiding sites that require a lot of RAM. Thanks guys!
I took my phone in due to my battery was failing and it made the screen come out of the seal of my iPhone 5. The service was fast they quoated they the repair would take 30 min, I believe it was less than that. The cost for the battery replacement was a good price. I would recommend any one who needs a battery replacement for an iPhone 5 or any other repair service for any popular devices.
They do efficient and quality work! Very satisfied. There were some bugs on the computer that didnt exist before the repair, however overall I was pleased.
The staff who waited on me was cordial on the phone and very polite in the store. I would recommend CPR to my friends. My iPad came back in good shape..
Great group of people! Had an issue with settings on my Galaxy 6 after switching carriers. Carrier wouldnt even answer, wanted me to buy a new phone. CPR took me as a walk in, fixed it in 5 minutes, NO charge! They do computer repair too, Im bringing in one next week for them to repair. Let you know how that goes too. 👍👍
Mohammed was excellent at fixing my Note 9. Great Customer Service and I most definitely will be back to do business with you guys AGAIN. Im not from Indiana. Im a truck driver and I was treated with the upmost respect.
Fast, courteous, and good work. No made up answers and doubletalk like Best Buy-type stores. The big stores should come here and learn how to do business.
These guys are awesome! Fast and friendly service by everyone there.
My iPhone wouldnt charge due to a little water damage, took it to the Apple Store and was told my phone was fried and I would have to buy a whole new phone, gave these guys a call told me to bring it in and fixed it with no problem! Excellent customer service and I am very impressed with their capabilities of fixing electronics, would definitely recommend to anyone who is having an issue with their electronics to come here!
Great service! I broke my Iphone XS Max and they fixed it same day in an hour. Highly recommend.
This is my go to place for fixing phones and tablets. And not just iPhones, though they do a great job on them. I prefer Android phones and have had a Motorola and a Nexus 6P repaired here. Fast, friendly, and fairly priced. I wouldnt go anywhere else.
Very nice and Clean, PARKING lots okay and Customer friendly service thats a promise and a A+.
My son has had the hardest time with his phone. He couldnt get it replaced even with insurance coverage. This place fixed it like new!!!! Definitely a must go to with electronic repairs! 5 stars!!!
Customer service was amazing! I went in with a problem in my charger port on my iPhone and all they did was clean the lint out of it free of charge. Highly recommend these guys!
Terrific service! Knowledgeable, honest and thorough. Highly recommend. Thank you for your outstanding service!
Very, very happy with their service! Will recommend CPR to everyone and anyone! The only company in this area that could fix my phone! Thanks!!
Did a great job on repairing my PlayStation 4
In and out service in 30 minutes for iphone 6 screen repair. Convenient friendly helpful repair service. My first time experience was no less than exceptional. My iphone 6 screen wasnt lighting up at all. A quick 20 minute replacement renewed my phones functionality.
Delivered as promised. Third or fourth time we have used their services. Competitively priced, competent, and customer friendly. 5 stars!!!!!! Thank you!
Phenomenal work! Ive never had problems with my phone after being fixed. I took my phone to get my cracked screen repaired at a different place and after it was super glitchy, I took it back and basically the people said i was SOL. But CPR is amazing and the staff is really nice!
WOULD RATE ZERO STARS. THIS PLACE ABSOLUTELY SUCKS. Had an iPhone 6s with a bad battery went there to get it replaced and said it would take an hour, then they called me back up and they did more testing and there was a bad chip in the motherboard. Went and picked the phone up with a new battery it died and never turned back on. We called and they said that’s why we said don’t let it die because it won’t turn back on. Never told us that and how would that even happen if the battery was replaced?? Whole thing is just shady I don’t think they knew what they are doing or talking about. We told them what happened and didnt offer to do anything just told us there is nothing we can do. Would not come here. ZERO STARS
Done in 30 min. Need to go back!
Very professional and quick turnaround on repairs. Im very happy with the job they did and Ill definitely continue to use them in the future.
Great service. Cell phone wouldnt charge normally and he fixed right on the spot free of charge. On a differnt occasion i dropped my phone and got it repaired back to back. The second time he gave me a discount. I go every time i need something fixed
I was SUPER happy that they were able to save my iphone! I had dropped my phone deep in the snow and it went completely dark and I was gonna do an insurane claim but i really needed my old phone to be fixed of course. They saved it. Thank you!!🙂
Outstanding customer service! I have had two phone screens replaced there and they complete it in under 20 minutes. Its rare to get good customer service these days, but they went above and beyond. Ill refer all my friends! :-)
This place is top notch. If you want your phone taken care of properly see these guys. They are also a Zagg Invisible Shield warranty center!!
Quick service nice environment and the techs were cool i will go back if needed
The staff was very friendly and very helpful! They gave me detailed information on what was wrong, what it would cost to repair it, and how long it would take. I highly recommend your service.
Passing through town on our way to Chicago and needed to replace my screen protector (Zagg). These guys were prompt, courteous and got me in and out in under 10 minutes. They seemed very knowledgeable about the Zagg warranty program and Im very confident had I needed a more difficult repair, they wouldve had no problem getting it taken care of, too! Great job, guys! Keep up the great work!