Although everyone was nice and professional...the glasses were useless even after a replacement...I asked around and a lot of other people have the same experience. Safety glasses...USELESS

I feel I received an comprehensive and thorough exam from Dr. Ellen Fietz.She has provided quality exams over the many years she has been been my optician. She has always been open to questions and provided meaningful responses. She will be missed as she will be embarks to retirement.

Great people but the add ons on the glasses gets pricey..

Brought my kids here. Clean office. Large selection of glasses to choose from. The doctor was very knowledgeable, kind, and patient with the kids. The woman that fit the glasses was also great pointing us in the right direction for what would work best for my kids face shape. The glasses came in quicker than expected. My only complaint would be the receptionist. The same woman who fit the glasses had to come from her desk to the reception desk to check us in because the receptionist was on her cell phone. She stepped outside the front door while I did our paperwork and was still out there on her phone when we left an hour later. I would give the rest of the office 5 stars if it weren’t for her.

SVS is terrible!!!due to covid I understand everything is changed a little but comeeeeee on. This the only eye place that u can’t call ! I made a appointment and couldn’t remember what time I couldn’t call and guess what they don’t even call you or email you reminding u your appointment like other eye places. So I came in anyways 30 mins after the time I suppose to be here and I have to reschedule for TWO more weeks! I need glasses to work to drive to LIVE unfortunately my insurance only pay for svs or I would never come #badbusiness

Ive been coming to this place for yeas and always get 5 star treatment. The Eye Doctor Ellyn is the best optometrist Ive ever experienced. Shes friendly, gentle and very professional. I trust her with my eyes problems and also bring 3 of my kids to get them checked. Always on time visits and always friendly service from everyone at the store. The best place.

We went there to get glasses for my husband.Dr. did a very good exam. All the girls there were nice. His glasses came in sooner than we expected. And we are both Happy with the service we received there. We would recommend to anyone.👍😊

Fast, friendly and efficient. I now have great looking glasses at a reasonable price. I positively received a very thorough eye exam!

Nice place to get an exam and glasses

The staff and optometrist were very helpful and friendly. The exam felt as if it was done fairly and thoroughly in providing an accurate procedure. This location also carries a small selection of Ray-Ban eyeglasses.

I travel 2 hours to come to this one location. The staff are very friendly and knowledgeable. Would recommend this place to anyone.!

Nice clean office and very helpful staff. I had many questions and they were answered thoroughly!

It used to be a pleasent place to go to. Ive been going my whole life. The new doctorIs good but the other staff is really rude. Sussie was the best employee they had and they drove her out of there.

The eye doctor seemed like she honestly didnt know what she was talking about. You know the test they do to check your prescription... Well, when the doctor asked me which lens is more clear, if I said lens one is she would say No, that shouldnt be right... Lens two should be more clear. ......... OH, MY BAD!!!So needless to say I will never forget that experience and never go back. The office staff wasnt very inviting to me either. Seemed like I was bothering them by being there.

The doctor was so kind and does rush .very nice girls at the desk..

I Love the staff at the SVS location in Merrillville, IN. They always take such great care of us. I only wish for a nicer selection of Coach frames !!!!

The staff was great glasses received in a timely manner I love these guys two thumbs up

I received a great eye exam the doctor was very thorough the staff was very helpful and nice

The ladys at tue store were great no issuse even when the factory messed up my glasses they covered me snd got them back quickly

Very nice and helpful staff. Was in and out fast with very good service.

Exceptional experience! Definitely would recommend:)

Excellent, Excellent customer service!Great, affordable prices but more importantly, Great Customer service!

Everyone was very friendly and helpful, and it was overall a very pleasant experience

Well I order my glasses and I called 2in a half weeks later to find out my glasses ave been there for a whole week

The Eye Doctor was very patient in finding out what the problem was with my old prescription (from a different store). The rest of the staff was very friendly and did not rush me in anything while I was there for the first time.

Great customer service

Friendly staff.

Its alright