I do not recommend this store at all!!!I purchased a washer and dryer on a Friday. When they delivered the next day, I tested the washer and dryer. The dryer didnt work. They took the dryer. A part was needed to repair my dryer. I was not told any of this at any time. I complained enough they brought me a loaner dryer that didnt work correctly. Finally, after 2 weeks, they brought me a dryer that didnt work correctly. They took that one back and the loaner. Finally!!! I got a dryer that works. It doesnt match the washer but it works. At some point during all this I was told that exchanges were not allowed. I asked why not, your receipt says exchanges and store credit only. That was fishy... Go somewhere else people. Save yourself the aggravation.
We had an amazing experience coming into this outlet. We got some amazing appliances at a very affordable price. Kelly and Alex were very helpful. Will definitely buy again!
Highly recommend, this place has the best prices hands down! Kelly and Alex provided excellent customer service. Thank you so much, I will be coming back soon.
Alex is great to deal with! I bought several appliances with him. There ended up being an issue with the freezer and he sent a technician out to my house to ensure it was repaired correctly. Thank you for your integrity and strong work ethics!
I bought a refrigerator back in December and the icemaker never worked. I was charged $20 for 3 month warranty. I called a few times, sent pictures and nothing. Its June now, my warranty expired, no one answers the number provided, Kelly from offerup never answered me, and the ice maker still doesnt work paid $350, even needed to fix the door myself. Im home with 2 kids, cant exactly take the fridge back or drive all the way over there. Total purchase fail.
You get what you pay for. Haven’t received an item I ordered despite numerous phone calls, texts and emails to the company. Goes straight to voicemail and continued promises of a delivery but no show. Buyer beware
Such professionalism! Can’t thank you enough!