Great customer service! Usually, when I look at reviews before I buy or product or service, it’s hard to trust them all. Because there weren’t a lot of reviews, I decided to give HomeBrain an initial call and get a free consultation just to see what they had to say. I spoke with Gerardo and he was so nice and informative. He helped me understand why the mainstream market is moving into smart home technology. I decided to start with just the lighting package and see how well it worked since I already have an Amazon Alexa. Ben the technician came to my home a few days later and installed everything for me and taught me how to connect the lights with my Alexa. I am very pleased with the installation service and I recommend using them. I saved money and a lot of time (which is the most important being a mother of 3) on this change and now I can command my Alexa to turn the lights on and off at any time! It’s amazing and I feel like I’m in a movie sometimes that this is actually the wave of the present and not the future. I told my husband that for Christmas I want to get the rest of the home smart proofed and we will be using HomeBrain again.