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Accessories International, Inc.
13343 SW 131st St, Miami, FL 33186, United States
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Accessories International, Inc.
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Pa
Review №1

Ordered my fairing from Accessories International. Very happy. They replied very quickly with any questions I had and I received the fairing about 3 weeks sooner than the original estimate. The fairing is very solid and looks great.

Jo
Review №2

Great fairing and excellent customer service. Wally was the only person in the country that would talk to me prior to my purchase, and explain the best fairing for my 2006 HD Softail Standard. Communicated with me during the sales and manufacturing process. Appreciated my experience and the final product that arrived.

Pa
Review №3

Hi, I ordered this fairing for my motorcycle and pros at Accessories International we very good at helping me with my order and getting things done. I appreciate the effort that Wally and the others put in for me. I liked everything about it so much that I ordered another fairing for my other motorcycle. Patrick.UpdateI got my new fairing and put in on my other bike thanks again to Wally and the other pro’s at Accessories International.

Ni
Review №4

Honest people, good prices and great service! I purchased the front and rear tires for my V-Rod Muscle from them. I received the front tire timely. However, due to a misunderstanding with one of their vendors, they could not ship the rear tire to me soon enough so they advised me to cancel that part of my order and issued me a refund immediately. I honestly regretted that because their price was around 60 bucks cheaper than in other stores. I will surely keep these guy in mind for the future. Thanks Wally for the great service!

An
Review №5

Wanted to give a big thank you to Wally the sales consultant that got everything sorted out for me! I had trouble finding the accessories I wanted for my new bike and Wally went way above and beyond. Helped change my order from a box too big for my ride to something more appropriate and made sure everything was compatible. The big E-retailer that starts with a R has horrible hold times and didnt have any of the parts I was looking for.... No problem getting the necessary help from Accessories International! 5 Stars!

Fr
Review №6

Where do you start when you have so many GREAT THINGS to say about Accessories International!!!!!! Well if I could give more then 5 STARS I would!! Alex is very knowledgeable and willing to help at a moments notice! And here is the best part he is helping me on a DMP product he didnt even install WOW who does that!! Taking the time to help me, when he has others that bought from him, and his daily responsibilities to the other part, of his business!! I didnt get this from the person that installed my DMP Android! Great installer but really not helping me with the issues, and just keeps telling me to reach out to DMP!! And Wally when he picks up the phone he is kool, laid back and alway making every effort to get you the info you need!! And at this point of this review Alex is still helping me with my Android 11 Thanks to all!!

Ca
Review №7

Best prices, arrived fasst and great quality product, it dont get any better AAA+++.

Br
Review №8

Great customer support. Purchased a few GIVI items which have a very long lead time at the moment and had no issues communicating with the company over the order status and modifying my order.

Ja
Review №9

Purchased a Reckless Faring from these guys. Outstanding service. They called to ask the needed questions to ensure fitment, and replied to my emails quickly. The box that the faring showed up in was pretty beat up from shipping and I had some initial concerns, however, the packaging inside was more than adequate to protect the faring from UPS shot-put wannabes. I will definitely purchase from these guys again!

Ly
Review №10

The customer service is wonderful. Due to an emergency that may cause my husband to not be able to ride anymore they cancelled my order and gave me a full refund without charging me restocking fees. Greatly appreciated. Thanks ever so much

An
Review №11

From the time I purchased a Metzler rear tire and had questions, quick delivery, and a truly no hassle Return and Exchange experience...Alexander and the team at Accessories International have been amazing, helpful, and friendly.I will definitely be a returning customer!!!

Bo
Review №12

Best parts dealer around! These guys will take magnificent care of you. Excellent customer service and products. If for some reason you have an issue, they will put a lot of effort into helping you out. Great job guys, keep up the good work!

ch
Review №13

I placed an order through Amazon and it was missing an important note that it would fit my Harley only if I had the old style mufflers. I called Accessories International. They apologized for not having the proper description on Amazon. They were extremely helpful in helping me find the correct exhaust. I called them back a few days later to make sure they received the incorrect exhaust back. The customer service was excellent! The gentlemen (Alex) I spoke with checked on my return and even check the status on the new order with out me even asking. They even followed up with an email. This was my first order with this company. I am impressed on willing they were to help and on how quick they corrected the problem. They have earned my repeat business.

Mi
Review №14

Excellence at Accessories InternationalI recently completed a transaction for parts at Accessories International and had a fantastic experience.From the first moment I called the advice on parts and completion of transaction was top level. All concerns were addressed on the items I purchased.Ask for Wally, and enjoy the tremendous selection of accessories and parts and a great customer experience

Jo
Review №15

They helped me with several questions. Super helpful.

Jo
Review №16

Just got into an accident because my tires that have been in-stock and paid for never shipped. Actively persuing legal action.

Tu
Review №17

PLEASED with service, quality and shipping time. Spoke to two different representatives on the phone with some questions on fitment for a vintage seat on my Soft tail Deluxe.The Rep, Al knew exactly that the seat would work for me like if it was on the palm of his hand. Most guys I shop with always pull out fitment charts.I recommend asking for him, he was very knowledgeable and gave me a lower price than I could find any where else.Shipping time was QUICK. I was surprised they had the seats in stock, most of the time these seats are custom made to order and take a few weeks to ship. I got mine from this shop within 3 days.The product quality was top of the line and packaged well. No complaints there.This is how a motorcycle outlet shop should be run. Will be shopping here again.

Li
Review №18

I dont normally do this but Im disappointed on their service, they sent me the wrong order, tried calling them they keep telling me the same thing that my order is still not in stock which I understand but I never receive no notifications, you have to CALL them and check on your order. I asked for my refund.... lets see how long that takes thats IF they give me my refund back!

Ca
Review №19

Alex went above and beyond to make sure I was happy with my purchase and got the right item! I was the one who was wrong about my order being wrong...ha. The fact that Alex spent so much time with me making sure I was a satisfied customer says a lot. In a time where going above and beyond doesn’t exist...AI has definitely earned my business! Alex, thank you for being awesome at your job and giving me the time!

Sa
Review №20

Theyre better than most at stocking hard to find parts at good prices for my particular motorcycle. Customer service is great- I ordered a part from them and didnt hear back for a bit. Sent an email to discover that it was actually out of stock and would be a month to deliver. I called in to explain the urgency of my order and Al was able to assemble the components I needed out of spare parts and rush them out to arrive in time. Very friendly and helpful staff.

Jo
Review №21

Great shopping with you guys! Service was excellent and Wally was super helpful. Shipment to Mexico worked flawlessly. Buy with confidence, I will definitely shop here again. 8)

Mi
Review №22

Found online was the only shop that had a black super brace! Great deal!

Ja
Review №23

We ordered this windshield less than a week ago, there was a potential that it was on back order and they promised it within two weeks Monday they gave us a confirmation, and today Wednesday two days later this beautiful wraparound windshield was delivered via UPS. The price was fair, The quality of the windshield, and the speed of the service, and the communication between accessories international and I was beyond excellent. I recommend this company to anyone needing motorcycle stuff. Not sure how to post a picture or I would.

Tw
Review №24

Nowhere in the United States had the turn indicators that I wanted. There was a mix up but they contacted me immediately and told me they called everywhere, even competitors to see if they had the item I ordered. They offered to refund me or I could wait until Nov 15th then they would be able to ship. I received the indicators today Nov 9, 2020 and already installed them on my moto. Lots of places would have left me hanging, not knowing when my purchase would ship but these guys went out of their way, put me first on the list and I received my purchase a full 6 days early. Will I do business with them again? Absolutely! Top notch lads over there!

Pe
Review №25

I purchased a pair of Alpinestars Supertech R boots from them, they shipped same day, communication was awesome, and the price was way better than ANYWHERE else in store or online, even Revzilla! I will for sure give these a call when I’m looking for my next piece of gear or parts for my R6. Thank you!

Ca
Review №26

I can give 5 stars for the product, it is well made, as far a customer service goes, its worth a 3. The postage time definitely only gets a 1 (In reality it should be a zero) 7 weeks to receive an order that was in stock.

Al
Review №27

Great place. Nice people. Great prices! I got most of my things in a couple of days. Pretty great, best I found in Miami.

Je
Review №28

Place an order with them awhile back for an item. After about 3 months of waiting and not hearing back from them they refunded my money. At which point I went to place the order again for said items only to see that the same day I was refunded they had increased the price of the item. Seems fishy to me to not honor the price that was shown.

Ra
Review №29

Very satisfied and content with my experience with this company. I was in desperate need of a new windshield for my ride back home after my current windshield was damaged from a minor accident during a 5 day motorcycle ride along the western half of the states passing the loveland pass. I only had one day at a set, planned location that I would be staying at during the trip which only gave a small window and made it difficult to have the windshield delivered. After calling this company, they walked me through the delivery plan and made it work for me. Very grateful, wouldve frozen my **** off without a good windshield

Bj
Review №30

Great service and delivery right on time. Bougt saddlebags for Dyna. One thing to say: Niiiice!

an
Review №31

Best service .And thanks to Wally . He is very helpful

Je
Review №32

A good friend recommended and I was not disappointed. Everything was amazing, you can’t go wrong.

Ro
Review №33

Dont use them!! They dont answer emails in a timely matter plus they are liars!! I returned product exactly as it came to me. They didnt refund my total amount. BEWARE!!! BEWARE

Du
Review №34

Came into the shop looking for a half helmet, they had a pretty large selection of helmets, about 50 more or less. They didnt have the exact helmet I was looking for but I was able to try on other helmets to make sure I knew which would be the right size fit for me (large.) I placed an order for the helmet I wanted and this thing came in the very next day. Loving the fast shipping time, thats a major plus and friendly help is always good too

fo
Review №35

I dont write often, but Ive been disappointed this time.I started to ask some details and ive received answer very quickly, great service.After I confirm my order, i took a bit longer than advertise..it was Christmas time, I can understand that.But next, was an email of my bank, for a Merchant Credit, one of my item was discontinue, then a refund was process, which make sense.i was just very surprise not to have an email first.maybe I was expecting to much...it will have been a nice customer attention.I cant complain for being charged, the refund was immediate, just on the human part.

Vi
Review №36

Good prices and friendly staff. Thank you

Jo
Review №37

I was weary of some of the bad reviews, as I Indeed wait several days for shipping information. However when I called in, they were very helpful and my item arrived the next business day. I just got off the phone with them inquiring about an item from a manufacturer they carry but do not have listed on their site. They are putting the item up now and will be sending me a link to purchase.All this and they have better prices than some other retailers. Im very happy and will continue to purchase from them!

Ru
Review №38

Very friendly customer service. Gave me a discount on some exhaust pipes after I called and asked if they could offer any additional price reductions. Had no problems with shipping and the pipes were exactly what I was looking for

Ke
Review №39

Alexander was responsive, helpful and great to deal with. Prices were competitive, ordering and delivery were convenient, and service was excellent.

Al
Review №40

Fantastic service for UK delivery! Fast and smooth, no issues at all with good communication throughout. Would highly recommend this company!

K
Review №41

I bought an aftermarket fairing with GPS about two months ago. Approx $1500. Both speakers no longer work. Its suppose to be covered under warranty but you cannot get them to reply. I went through them because they were based stateside and I thought they would be easier to deal with if something went wrong. This obviously is not the case. I would stay away from large purchases with this company. Dont risk more than your willing to lose with them.EDIT.. I did have a service person call me directly and said that they filled a claim with the manufacturer and true to their word the speakers showed up about two weeks later. I thank them for following up with me and think they are legit. I think the tsukayu products leave a lot to be desired but Accessories International came thru on their end...

Mi
Review №42

Good website lots of useful items.

Kr
Review №43

Top notch guys. They expedited my order and I got the parts sooner than originally promised.. I will buy from them again.

Sc
Review №44

They charged my credit card before shipping tires that I purchased (which is illegal), then emailed me to say that they needed more money for shipping and requested my credit card info via email, since they stated that they dont keep credit card info. All calls to their customer service department resulted in a message stating their inbox is full.If you do a little research, you will see that this is not an isolated incident. Not even close! You have been warned.

Kr
Review №45

Just wanted to let you know I received the exhaust for my Monster 1200. Wasn’t expecting it for another week, I was pleasantly surprised.Finished installing and removed the DB killer, dam ! Is it loud but great sound.Love it.ThanksKristimage1.jpegimage2.jpeg

Jo
Review №46

Order never came, after several fruitless calls, no response. Had to call credit card company to dispute and get my money returned.

Du
Review №47

Bought a reckless fairing with wiring harness. First of all I wasn’t home when the fairing arrived on my front porch because I didn’t get a shipping notification till after I got it that it was coming. Then the wiring harness was faulty. The radio played for a while but after I got it all back together before I could go for a ride it quit. Sweated over this thing for hours only to find the wiring harness had no continuity on the ground. I called them twice and also contacted reckless about it. They wanted to rip it all out and ship it to them to test at my expense. I ran a separate ground and am using it. I would not recommend acc. Intl. or reckless fairing. The fairing also had a deep gash cut inside almost all the way through it. They explained that away as a machine did it. Very unsatisfied customer😡

Er
Review №48

The service from this place was horrible I ordered custom wheels for my Zx14 they told me 3 weeks and i end up getting them in two months later then when I got them there was no rear hub to bolt up to and no sprocket carriage and all I got was an apology and I got told it happens, very angry wouldn’t recommend service to no one .

Se
Review №49

Had some issues with first order.but contacted sales office and they handled it right away..very curtiouse and professional..got the right product and very satisfied..quality is great looks good will be ordering more items threw them

Ja
Review №50

Was very pleased with my visit, the gentleman that helped me was very nice & knowledgeable. I am very glad I went here and will be back!

Ch
Review №51

Helped with the fitting on my older CBR 1000, hooked it up with all the available products that were left for my bike. Helpful and friendly, recommended.

Je
Review №52

An excellent experience. Great response time to questions, via phone and email. Bags I wanted were back-ordered from manufacturer. Instead of 6-8 weeks thru manufacturer Acc. Intnl. had them in 3. Plus they made sure they were shipped direct to CA instead of going to FL first then back to CA, and no shipping costs. Emailed me the tracking # so I could see delivery date.No complaints here. Would recommend to others.

Cu
Review №53

Avoid at all costs. There are so many better online retailers out there.

Ro
Review №54

The fairing was easy to install and was shipped on time.

Ch
Review №55

Most items are third party purchased. If in FL, you pay tax on an item shippid from out of state. Order direct from Twisted Throttle or Revzilla direct for free shipping, no tax, and rewards points.

De
Review №56

Excellent service, They were very helpful when I was at their shop.

Wa
Review №57

Helped me out with a fairing!! very good prices on their fairings

Er
Review №58

Unprofessional and hard to deal with. Dealt with them back in 2011 for helmets and and a power commander V for my bike. On simple things they can be ok, a bit pricey but ok, but when it comes to following up with their customer, forget about it. I went almost 3 months trying to get a part that they kept giving me a run around for, after I had already paid. I finally went in and the gentleman got into a discussion with me about how they normally dont follow up with customers and its not part of their job. Im in the parts and service business as well and let me say that if I dont follow up with my customers it would be a very difficult business to succeed in. Either way, never going back there again. Stay away from these scammers and avoid the trouble. Even if you have to pay a few dollars more else where, do so. believe me.

Al
Review №59

Quick delivery and good customer service

Al
Review №60

Helpful and knowledgeable. Thanks!

Mi
Review №61

Very sweet people !!

Ju
Review №62

Excelente personas, hable con el Sr. Alfredo, se ocupo de llamar al fabricante, me confirmo la salida del producto. El envio una vez arribado a Miami fue de inmediato, despacharon Viernes, lunes a mediodia estaba en Jacksonville. Los recomiendo, volveré a comprar partes cuando necesite.

Ju
Review №63

Excellent service and attention! They really are people to trust. Buy a complete Arrow signature exhaust for a Honda CB1000R Neo Sport Café.Many thanks to the Accessories International team !!

Ga
Review №64

Prices are very good and Tony is sincere and helps you find what you want.

Al
Review №65

Excellent atention!!!

Information
63 Photos
65 Comments
4 Rating
  • Address:13343 SW 131st St, Miami, FL 33186, United States
  • Site:http://accessoryinternational.com/
  • Phone:+1 786-242-5400
Categories
  • Motorcycle parts store
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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