David which is the store manager is so amazing doing his job. He takes so much pride taking care of his customers and his store. He took his time with me and elderly mom. He was sweet to my mom. My mom is now in love with him lol. Extra Space please do not lose him. As he simply amazing. Thank you again David for helping us.
My overall experience has been straightforward and concise. Ive been a customer of extra space storage for months now and Ive never had a problem. All in all its been the best storage facility Ive used in recent times.
Padre the attendant or manager is very user friendly and extremely professional.Love this storage the place is clean aIn all areas
This storage facility is probably one of the best kept, best run and conveniently located storage facility in Miami that I have ever encountered. They have ample carts to assist you with your personal belongings and the way it is constructed, it easily fit my huge moving tractor trailer so that we were able to unload our belongings without any problem or interference to the othe tenants. The manager, Christina, was so helpful and accommodating not only us but all of the tenants that utilize the storage facility. She’s a real professional and runs an amazing operation.. I highly recommend this location and to contact Christina for availability if you plan to have a storage facility that is safe, clean, air conditioned, secure and professionally operated. Kudos to Extra Space Storage and to you Christina for making our move so painless and worry free.
Great service from Yader. Very knowledgeable amd was able to answer all my questions and concern. Clean units and good temperature inside.
David was a great help and the facility is weii kept. Only stayed a week and they prorated me without any hassles.
Great facility. Clean, safe, great staff. The gentelman Yader was very helpful and knowledgeable. Highly recomended.
Crean and safe facilita, The manager Yader Was very helpful With my move out
David was super helpful. He answered all of my questions & I had a lot of them. He had the patient of a saint. Very highly recommend.
The service is excellent. The prices good be a little better. Granted, Covid has cause an increase because of shortage, but the price will never go down.
Christine, or cristina i cant remember her name but she was amazing and in very happy with her service
The place was clean organized easy to get to. Practice social distance, the manager was attentive, had everything ready for me. Explained the cost and contract was a pleasant experience. Highly Recommended to anyone who is looking for a storage unit. My experience is owned to the great customer service I received.
Very very nice service by Johnny and David. Thank you.
David was simply amazing. Took care of me & my family.
I was able to get all the information that I needed and was informed properly. They treated me very nicely and were able to help me aquire the storage that I needed. Thank you so much!
Thank you Kristina for always being so helpful and kind. You are truly such a great employee!
Very good service and security, I recommend it
Great customer service, Kristina was very professional and knowledgeable. Friendly staff and very clean spaces.
Amazing and quick service! They are very detailed with explaining every step which is extremely helpful.
Christian was phenomenal, very knowledgeable about storage. Made the experience feel easy and fast. Facility is kept very clean
Great storage spaces unit was exactly the right size i needed and great customer service. Christian was very helpful and very knowledgeable about storage spaces
My favorite Extra Space to come to! The service is always great.
Loved the customer service! Answered all my questions and concerns. Thank you for making this experience feel so hassle free!
This company is the worst company can you use to store your valuables. They do not care about the security of the facility. I have been a victim of their security and surveillance negligence taking a loss of $13,000.00 and the district manager does not even call me back. If you care about what you are storing DO NOT USE THIS COMPANY PLEASE BEWARE!!!!!!!
Chris and Nem were very help and the location is very clean! Also a covered parking area to unload belonging. Really nice!
Very good service, managers are very knowledgeable and help out to get right size and deals. Recommended location!
Staff was very helpful and friendly today ..Helped me too get a new lock on my unit because I had lost the key. They made it very effortless and easy to replace.
Chris and Nemmesys are very helpful and the facility is very clean. Great location! Highly recommended!
Amanda lenza was very helpful and made sure I didnt left with out providing me a unit. Ended up founding more then I wanted. I was pretty happy. Good customer service
Excellent service and everything was explained very clearly.
Chris was amazing..helpful with proper storage size for my belonging. Very clean location!
Amanda and Nemmesys are a great team. They went the extra Mile to make sure I was taken care in a timely manner.Thank you for the seamless customer service.Rafael Mion
Nemesis is very professional in his job. very good service
Very professional staff. Amanda has excellent costumer service skills and her attitude makes the difference.The place is clean and organized, runs very well. Prices are good. I loved it.
Chris was very helpful and is very knowledgeable about storage. Highly recommended!
Super easy reservation process, and very friendly staff!
Very nice location, super clean, excellent customer service and Christian was very friendly and helpfully.
BEST PLACE I EVER RENTED. NEMMESYS was excellent with his knowledge and customer service. He really makes the difference in the workplace. Would gladly rent here again. Thank you so much.
Exceptional service. Amanda was very professional and helpful through the entire process. I would definitely recommend this location to others.
Amanda was great I really appreciate you for explaining everything and saving me a couple dollars.
Very friendly and professional. Was able to get everything done over the phone.
Chris & Nem are great! Highly recommended and very clean!
You guys are amazing. Customer service is perfect... all around. The unit was available, clean and we have had no issues at all. Great work!
Super clean facilities and friendly staff. Amanda was a great help and getting me set up with my rental. Definitely going to stick to Extra Space for my long term storage
Very professional and helpful staff. Facility clean and accesible. Thank you Amanda and Nemmesys.
I came in this past Saturday because I needed a short-term rental. The place was really nice and clean and they were following all of the Covid19 protection guidelines. The real reason that Im giving this review, however, is because of the exceptional customer service that I received from the young man at the counter. The guy went above and beyond. Kudos for higher good people. Excellent customer service is in shory supply in Miami
Very friendly and willing to help. Amazing experience!
My husband and I found the service excellent! George and Sergio and Aryn (trainee) were very kind and personable and made the experience very smooth and explained everything very clearly. Thank you so much! Rented a unit for 1 year! Definitely recommend!
Thank you Amanda Lenza for the amazing service and for being awesome! Made the process to find a perfect storage unit for us super easy! Thank you again!
Easy online reservation and great in person customer service. Building is clean. Rental process was quick. I would definitely recommend Extra Space Storage.
For the first time acquiring a storage the experience was very pleasant and the person that helped me is very knowledgeable and friendly.
Very clean and large facility and great customer service.
Nemmesys provided quick efficient and professional service Saturday. I was very satisfied with the service he explained throughly and answered all my questions and also kept a social distance at all times. The facility was very clean and the process couldn’t have been easier . Thank you !
The Manager was very professional and a joy to speak with. The facility is very clean. I’m happy to be a costumer
Amanda was excelente. Very helpful, attentive and patient. Thank you for great customer service.
Great customer services, cool dude at the front
Amanda was very helpful and extremely nice. She made the rental experience so much easier. Thank you!
Amanda was so kind and helpful. Made me feel at home during a difficult week I was having. Thank you Amanda!
Excellent service. Clean, calm and easy. Everything is done with a password and key. Only the people you give access to can go in. Everything is safe and I can go through my day without a worry. Talk to Nemmesys, He will help you out.
Best storage place ever! You couldnt ask for better service. The facility is spotless, staff is extremely helpful and super friendly--I couldnt ask for more. Ralph and Nemmesys have been awesome! A+++ from a very happy customer!
Came to get a storage unit and George helped me out right away. He helped me find the exact size I needed and the packing materials that I needed to help my move go smoothly. Facility was clean with lots of options. The gates make you feel safe like it’s not easy to access the facility so I liked that.
Great place, very clean and comfortable. Attention was excellent and my reservation was holded as promised. Thanks.
GREAT EXPERIENCE!!! Nemmesys was great helping us decide what size unit we needed. He was very kind and patient. We had a wonderful experience. I highly recommend this storage facility. Rafael is also great with customer service. I would give them 10 stars if I could! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Getting the space was very easy. Friendly and helpful staff. I will submit another update after using the space for a few months.
Awesome place to have your stuff here the place is always clean and easy to access
Amazing experience! This guys are the best choice!
Very nice staff, clean facility and good prices! Wish they had more unit!
Went there today and had the best experience with Nemmesys. Great service, great attention. Everything went so fast and well explained. Love this place!
Very friendly and staff. It was my first time renting a unit and they made sure to help me understand everything and showed me to my unit and how to open and lock it myself.
Rafael is wonderful at extra space storage. So helpful in finding the best unit and rates for me. I am currently renting 2 units and it all just worked out perfectly. Thanks again!!
Excellent customer service by amanda was very profesional on what she do i really recommend this place 👍👍👍
Great service provide for Chris, thank you !!!
Just walked in with a desperate need of help and Rafael helped me right away. He walked me through all available units and helped me pick the exact one I needed. Explained very well how to store my items and had available storage covers to help me protect my furniture. Definitely booked for a couple months, at a great rate .
Recently moved to Miami and had my very first storage need. Nemmesys greeted me with a smile and made the whole process so smooth and clear. Extra Space, he is an indispensable employee at your company! Great Service! *****
Rafael was very helpful and efficient. My unit is pretty far from the elevator and hard to find. Rafael helped my find it and showed me how to install and open the lock. He said he was going to install signs showing which units numbers are in which rows. I think this is necessary or I fear I will never find my unit without help. The unit was clean and the building seems safe.
Great experience! Wonderful staffing and made my transaction as smooth and simple as possible. Definitely would recommend to friends and family!
Rafael helped me move in and everything and he was extremely helpful and easy to talk to! Made me feel very safe placing my items here. Felt like a home away from home. :)
This was my first time getting storage and it was super simple all thanks to Amanda!
Smooth and easy experience! Thanks a lot Nem!
Nemmesys was amazing in help
Nemm was great help in everything
Very professional and friendly. Amanda explained everything in detail and took her time to make sure we understood every step of the process. She made this process very enjoyable.
Ive hoarded a lot of junk over the years and am looking for a place to store most of it. The location is very organized and the customer service is top notch. Everyone was sweet and friendly, especially the guy who attended me, Junior Alvarez, who made things simple for me to understand. If only there was a location closer to home i would definitely bring my business back here. Good luck to you guys!!!
Overall great experience. The unit is clean and easily accessible. The loading/unloading area can get crowded on weekends. Dont forget to buy your own cylinder lock before you go or youll have to buy one on the spot for extra $17.
Excellent customer service from Amanda.
Great Customer Service. Omar was the store manager that helped me find the perfect storage space to save my belongings. He went over different spaces and prices. He was very professional and patient despite all the questions I had. Omar was able to give me exactly what I needed. I recommend this place they are great.!!
George was very professional and courteous. Very friendly staff! Highly recommend this location 👌🏼
Amanda was extremely helpful and made the rental experience great! Always ask for her.
This facility is amazing. Very well located. The associate Nemmesys offered a very good customer service. Thumbs up to this place.
Went today to see about renting a unit and had Raphael helping us. He was extremely helpful and knowledgeable in answering all of the questions we had and very patient in showing us multiple units to find the one that was the right fit for me. I left there feeling very comfortable that we found a unit that is the correct fit to store our stuff and that it will be safe and sound.
Aweome customer service, Amanda is Great !!Totally reccommend ..10 gold stars..... 🤗🤗
Rafael was fast, attentive, and helpful. Renting here is easy and quick. The facility is well kept and the staff makes sure the carts make their way back down to the first floor where you need them. Thanks!!
Great experience at Extra Space. Find Rafael and Nemmesys very professional and helpful. They’ll make you feel very comfortable and like you made the right decision.
Great customer service, very attentive to the customers needs. Props to George one of the store managers. I recommend this store to everyone!
Fast service easy to rent unit all online.
Superb customer service. Mr.Ventura was great help. Storage is actually climate controlled. Really functioning climate control.
Nemmesys provided amazing customer service. The facility was clean, presentable, and affordable. Extremely professional and supportive staff. Recommend all to come!
I had the pleasure in dealing with the store manager today, his name was Omar. Omar really took his time to answer all my questions and make sure I had the most smooth transition switching from my last storage unit with another provider. I would recommend this Extra Space, & Omar especially to any and every one. They really went above and beyond in comparison to what I was expecting from a storage facility. Thank you Omar and Extra Space! Youve locked in a life long customer!!!
Great Service, very helpful!
The moment I walked in a guy named Nemmesys and another guy named George greeted me as if weve known each other since high school, I felt happy to sign a contract with this storage, this place is super clean and the staff are amazing, this place is the best.