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Verizon Authorized Retailer – Cellular Sales
5600 Tinker Diagonal, Midwest City, OK 73110, United States
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Verizon Authorized Retailer – Cellular Sales

Comments
Ja
Review №1

I went in needing help with my phone because it had been acting funny and was dropping calls. I was helped out by Valerie and she took time to find a solution and my phone was fixed!! She was very nice and very patient, answered all my questions as well!! She was great! Will definitely be returning back to this location!

Ma
Review №2

Kenny was as helpful as he could possibly be! Friendly prompt service, he had a solution for every problem. Best phone service we’ve received ! Store was clean and professional. Would recommend for sure

Ti
Review №3

Vinny was a great help, and was willing to let me know my options without being too pushy

Pa
Review №4

Verizon in Del City tried to rip me off because I wouldnt upgrade my NEW phone for a newer phone that would of cost me $150 then and there but because I wouldnt, because I just received a new phone 1 week earlier, the ✌️VERIZON REP✌️ wanted $35 to help me reinstall my smartwatch on my new phone. Said he just wanted to rip me off because I didnt upgrade, told him I was going to complain to VERIZON and walked out. 4 blocks west of this store was another Verizon outlet Midwest City store and the representative there could not do enough for this long time costumer. Verizon is in my opinion one of the best if not the best phone service ever. To bad theres a few bad, in this case a bad thief, out there that doesnt care about there customers and only pocket company money. Im sure this money was going to the Verizon company. Especially when he wanted cash only. SMH

Ke
Review №5

The Gentleman that helped us was great answered all of our questions.

Ca
Review №6

Baydon did a fantastic job today in transferring our phones. It took her no time at all. She had 2 phones transferred in less than a half hour.

De
Review №7

Ryne was super helpful when purchasing a new phone and adding a line! 10/10 recommend!

Ch
Review №8

No where on the sign or when you speak to a representative within, are you made aware that this IS NOT a corporate store, which makes a huge difference in how things are presented and sold. Now, this may not be a big deal to some, perhaps most, but, coming from the customer care call center representative side, having taken calls from very upset Verizon and Sprint customers for years, and having experienced my own let down through this authorized retailer recently, I highly recommend you always, always, always, visit a corporate store whenever possible. The main reason is, there is wiggle room when theres been an interaction that went awry, or you were told something that wasnt true, sold an item with certain guarantees that you later found out werent on the up and up, etc., and these situations are a lot more manageable and we can usually obtain a resolution, verses, transactions being done through a non corporate store. How many of you have been told, when you call in to complain to a customer service agent, to go back to the retail store and hash things out with them because we hold no authority over them and then tell you that if youd gone to a corporate store instead, theres options? Exactly! Now you know 😏

Xa
Review №9

Tanner & Baydon @ok 0495. Good customer care & service. Made me feel great about my buy & spending my money. Thanks you guys.

Sa
Review №10

Awesome thats il I have to say

El
Review №11

Josh fortune & baydon worst customer service ever josh super rude we stop at the store to reset the pin for the account and his answer was go online or customer service wow thats what Verizon have for loyal customer

Ti
Review №12

Ryne was extremely patient, knowledgeable, friendly and professional.

Ce
Review №13

Friendly service.

La
Review №14

They sell phones but dont sell the Accessories for them

Co
Review №15

Switching providers and purchasing new cell phones has never been so easy! Devin was the most knowledgeable cell carrier associate weve ever worked with. He explained in detail and answered every question we had. He stayed well after the store closing time to ensure all our data was transferred to our new devices and set up a follow on appointment to assist us further. 10 out of 10 would recommend to everyone!!

Ad
Review №16

Devin was fantastic! Seriously, it has been a while since I have had such an outstanding experience! His professional knowledge and friendliness was next level. Made me realize how desensitized I have become to mediocre customer service. Just awesome!! Thank you so much!

Di
Review №17

Staff is here very friendly and helpful!

Ma
Review №18

The store is great and very clean. I like the customer service and the friendly atmosphere. They set up my phone and made sure I was happy before erasing my old phone. They gave me options and I was very satisfied and impressed with the way they handled everything. I will definitely be back to this location.

na
Review №19

I had to get a phone replacement and I am by no means tech savvy at all so I decided to go in the store to activate the new phone. Nick was very helpful and so kind. He answered all of my questions and helped me with things that I am quite sure are outside of his job! Star quality customer service.

Cl
Review №20

Brandon and Levi were so helpful to me and my wife. We received much more customer service than we ever expected. Thanks

Jo
Review №21

Ive always had good experiences when Ive been to every Verizon store. The customer service has been top notch each time.

Pa
Review №22

Very helpful staff !

Wi
Review №23

They accessed my account, on my behalf; and made the updates necessary. Helped me get rid of malware on my phone. Galaxy runs faster than ever. Thanks guys. Think Ill go across the street for a double jalapeno burger with cheese.

jo
Review №24

Nobody that works there is likely to get in a hurry for sure. Combined with Verizons already poor customer service, the only thing that they are concerned with is selling you something else or otherwise finding something to charge you for.

Me
Review №25

Devin is the best sales rep Ive ever had the pleasure of working with in a phone store. He is professional, friendly, informative and transparent. He stayed as long as my husband and I needed help transferring our data and showed us how to use our new devices. If you are looking to change services, upgrade your phone or plan, or are just wanting to learn about your device, dont go anywhere else!

Pa
Review №26

Good job. Needed a new phone. Did what I needed and I appreciate it.

Me
Review №27

Great customer service. Very friendly employees. Wont take advantage of you. Highly reccomend!!!!! If I could give more than 5 stars I would. 10/10

Da
Review №28

Very smooth and easy customer experience. All staff were friendly and helpful. Brandon was a pleasure to work with, even when I was having difficulty obtaining my AT&T info, he was kind, patient and professional. 5/5 😃👍

Er
Review №29

I will NOT go back to this store. The 2 guys that were working today were not helpful at all and treated me like I was an idiot. So much for great customer service!

Me
Review №30

Wonderful service! Great store! Nick Wathor helped us set up our two new phones. He was extremely helpful with a great attitude, something that’s hard to find these days! We highly recommend using Nick and Verizon!

Lo
Review №31

We were very happy with the staff at this location. James spent almost an hour with us. He offered suggestions on how to save money on our bill, informed us of current specials, apprised us of upgrades available, and most importantly, solved my problem for international calling. He was extremely gracious and accommodating. The new facility sparkles.

Ja
Review №32

Very helpful staff and clean store. Brandon got me fixed up in no time at all and made me feel very comfortable. Its farther from me but if I have an issue will probably go there as it was easy.

Da
Review №33

Very friendly sales associates and they where able to answer our questions and any concerns we had. They let us play with the phones to be able to decide what phone we wanted. The store was clean and very organized.

Mi
Review №34

Go to Corporate Location, not a retailer.

Ke
Review №35

Very informative about every question I had,very patient, because I was getting on my on nerves...

Aa
Review №36

They locked the door on me one minute to close right in my face and ignored me while the open sign was still on. Im seriously debating coming back to Verizon, much less keeping their phone plan.

Je
Review №37

James Kelby and Ryan Was able to help us in getting our phones acclimate it to us on 2 different visits... Recommend these nice people for all your needs

Lu
Review №38

Driving thru Midwest city astonished to see a new Verizon location. Perfect! Made a stop in to check it out. The atmosphere is amazing. It so clean and organized and had exactly what I was looking for.

Ja
Review №39

Very nice. Took time to answer questions, stayed after store closed to finish our purchase. Very pleased.

du
Review №40

Mason was awesome. He saved me money and got me a new phone. Great service at this new location. He went above and beyond. Ill tell all my friends and family about this location

Ju
Review №41

Definitely like the new store off tinker diagonal. Everyone was super helpful and got me taken care of. Joel and Steven helped me out a lot. Thank you for the help!

Br
Review №42

If you need wireless service definitely go see Devin at Verizon wireless on sooner and I 40! He made one of the things we all dread most into a delightful experience! No stress switching!!

Ro
Review №43

Store employees were ALL very knowledgeable, considerate of the issue and helpful.

Ch
Review №44

Best service Ive had in a long time. Friendly and did everything to help me with my purchase went very smooth.

Er
Review №45

Ordered our phones on the 18th. They told us the phones would be in on the 23rd. It is now the 27th and they still arent in. Might be rethinking the whole switching providers thing. Not a good way to start a new relationship.Everyday Ive been told that our phones will be in tomorrow. What is the point in pre ordering a phone a week ahead of time just to be jerked around??!

De
Review №46

Nice ladys helping people.

Ch
Review №47

They were very helpful with my elderly uncle.

An
Review №48

Jacob Sparks took great care of me at the new Midwest City location. Go see him if you want a quick and efficiency experience!

Cu
Review №49

Devin was great. Really explained to me my options and worked with me to get the best result. Great guy!!!

Du
Review №50

Brandon was awesome! Extremely helpful and very nice. He had an answer for every question I had. I will most definitely be going back there for future purchases or help.

Ja
Review №51

Had amazing customer service. They helped me with all my phone inquiries in a timely manner. Definitely recommend.

je
Review №52

I went to the MWC location its very nice and noticeable from the road the people are awesome Marshall was very helpful and answered every question I had. Thanks and keep up the great work

Do
Review №53

Great experience, Brandon helped us find a great solution for our family. Im very appreciative!

J
Review №54

Very nice store. Bright and cheerful. Very knowledgeable staff all smiling and friendly

d
Review №55

Came in on their grand opening. Bought a new charger for my wife. The store and store were wonderful will definitely use this store in the future.

Bl
Review №56

These people are amazing. They are knowledgeable on what they are talking about and help assist you on finding the best deal.

Br
Review №57

This was my first time buying a smartphone of my very own, and the employee Kristian Kellum did a phenomenal job !! I went in oblivious to what phone I wanted but assumed it would be an iPhone, considering the assumption of a better camera quality and phone quality, but she pointed me in a better direction with the LG v40 !! It was a great choice ! I have had it for a few hours and I absolutely love it !! She made my visit so personal and made me feel like I was trying out a phone. She helped me get a good deal, let me in on all of the offers and sold me a phone, not just for the profit, but because she could vouch for its authenticity. Her customer service was superb and the best I have ever had. I definitely recommend her and her store. Everything you could want in a saleswoman. There was also another employee, James Lee, who also did a fantastic job. He helped me find, not just one fashionable case, but 2 that were extremely durable and fashion friendly !! He also has mad skills when it comes to retrieving content from one phone to the other. These two employees definitely made my first purchase of a smartphone a breeze and I am so thankful that they made it so great !!

Br
Review №58

It took 8 hours to get 4 new lines of service.. that was irritating and ridiculous

Wa
Review №59

Absolutely great customer service and in and out with no hassle.. Great experience..

Ma
Review №60

I was treated with great respect and care by Dakotah Walker and other staff. Will highly recommend friends and family to visit this facility

sa
Review №61

Shi, evan, and Devin thank you so much awesome customer service !!Thanks for recommendations on the HUM ;) cant wait to use it!

Me
Review №62

Brandon went out his way to make our visit pleasant. Very helpful

C-
Review №63

Great service and was able to get me everything i wanted for my phones at a great price

Je
Review №64

Very professional and informative

Ma
Review №65

A BIG shoutout to Ryan Millus. He helped me get some contacts transferred from a phone that I thought was ruined. Thanks for saving the day. Much appreciated Sir !!

Pa
Review №66

My wife and went in to look at new phones. Before the salesman would even show us the phone he said he had to log in to my account because he was afraid we might run out with the phone. I just wanted to look at a phone, but I lost track of how many he said he was afraid we would we might run out the store with the phone.After all that the phone we went see was just sitting on anther salesman desk.10 minutes never got to touch the phone and left the store feeling like criminals for just want to see a phone.Will never be back.

Ja
Review №67

Christian was very helpful, and knew exactly what to do with no problems or hesitation . He was wonderful, thank you Christian .

Oh
Review №68

They were so helpful, we came in there expecting to pay a lot but we left paying pretty much nothing and we even got new phones ! Super friendly

la
Review №69

Went in for information about making the switch to Verizon spoke with Chris he was very pleasant and knowledgeable with any question I had definitely will be going back!

Kr
Review №70

Very helpful and nice and helped me with my sons phone and addressed all my question marshal was amazing

Pr
Review №71

Breanna helped me last Tuesday and she was such a tremendous help! This store is located conveniently off the hospital. I will definitley be making future store visits to this store. I just wish Breanna was here all the time.

Di
Review №72

The new verizon store on tinker diagonal is the BEST verizon store that i have ever been in and i have been in several. The help was most awesome help ever.Thanks Brandon .

St
Review №73

Service was prompt got the best deal and a real nice phone Im very happy with Verizon thank you so much.

Gr
Review №74

I received outstanding service today from Harry, He was very knowledgeable and helpful, pleasant experience, he made switching my service to Verizon painless,

Sa
Review №75

They helped us through the difficult situation of a lost phone. They did a great job!!

Am
Review №76

Love the customer service! They are a great help!

Tw
Review №77

Great guy, Brandon, at this store, helped me fix my phone when nobody else could help, I highly recommend coming to this store. They know what they are doing.

Li
Review №78

Love my new phone!

Ka
Review №79

Had nothing I wanted

Ri
Review №80

Went and was helped by Sam ! Quick easy and made sure I knew and understood everything! Would definitely recommend!

Da
Review №81

Excellent job by Brandon Bobe. Very knowledgeable and helpful. Super friendly.

Ka
Review №82

Brandon was super helpful and awesome Im so glad we chose this store

Lo
Review №83

Megan was super cool. She even kept me from an impulse purchase I didnt need in favor of something I did need.

br
Review №84

The store aesthetically looks great! However, they have the worst Verizon employees Ive ever dealt with :(

kr
Review №85

The people at this store have no idea how to do their job. Spent many hours on the phone having to speak with customer service to straighten out the mess they made on my account.

Li
Review №86

Christian had a great personality as well as service, I will definitely be coming back

Da
Review №87

Friendly and helpful reps. Always pleased with their service

Si
Review №88

Very helpful and never hesitated to answer any questions I had. Never made me feel like I didn’t know what I was talking about.

ai
Review №89

Verizon sells it self of course. This location is a great place for all your Verizon needs!

Me
Review №90

Love this store! Thanks for the great service and expertise!!! Sending all my friends.

ja
Review №91

Here with Blake and Devin!! Thank you guys soo much!!! Just love Verizons customer service.

Ka
Review №92

I love the service I got very helpful staff I would recommend version to everyone.

Ar
Review №93

Christian always gives great customer service and is very respectful!

Me
Review №94

Great customer service! They are more than happy to help you find what youre looking for!

Ro
Review №95

I dont tell anyone about Verizon I like it.

ka
Review №96

Showed up 10 minutes till closing on Monday and the 2 guys were very helpful and helped us get my husband get a new phone since his was broken and he needed 1 asap due to work . Great experience in the new store .

Ru
Review №97

Store was great and fast and took care of all my needs

Da
Review №98

Very helpful and took great care of all our needs

Ma
Review №99

We were completely ignored walking in the door, when only a few customers were in the store. I originally wondered if the employees had even noticed we were there until finally one came up to us about what we needed while browsing. They didnt have the phone we needed, which was okay, but the guy had zero clue where other stores were or how we could get it and claimed there was nothing he could do to help. Really dont recommend this store at all.

Pa
Review №100

Good service for a good phone!

Information
6 Photos
100 Comments
4.5 Rating
  • Address:5600 Tinker Diagonal, Midwest City, OK 73110, United States
  • Site:https://cellularsales.com/stores/verizon-5600-tinker-diagonal-midwest-city-ok-73110?y_source=1_OTg1MDg4MC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 405-582-2687
Categories
  • Cell phone store
  • Electronics store
  • Internet service provider
  • Telephone company
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:Closed
  • Saturday:7AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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