I had a great experience at Dan Perkins Subaru! My Imprezza was making a strange noise and although I didnt have an appointment, Mr. Ortiz took my car in even though it was a busy day. He took such great care of my car and although he couldnt identify the source of the noise, he gave my car an oil change and replaced a recall part on the spot! He took such great care of me and my car that I can honestly say I was in the best hands for safety! If you ever need to have your Subaru checked or inspected, I highly recommend going to Dan Perkins Subaru! (Make sure to ask for David Ortiz!)

Brought my car in for an oil change and let the service team know that my tire was low on tire pressure. They were able to find a nail in the tire and patch it up with no extra charge. Love the service, they did more than expected and its definitely appreciated.

OUTSTANDING Service Dept!!!!! A team of great professionals with a total focus on customer satisfaction. Veterans are treated with special attention and benefits. My vehicle had unique issues which required extra time to address. The team found solutions and most significant, they were able to save me a great deal of money. They made me feel like I was part of their family.Great People!Great Service!Great Dealership!!!!

Bought my dogs a new WRX to ride in! George made this purchase such a breeze and Michelle was literally the best finance manager I have EVER worked with. 10/10 recommend you get your next Subaru here.

David Ortiz, as always, is a superior service advisor. He starts by listening well, and then makes sure he understands. He keeps you informed all the way along the process, and finds innovative solutions to get your car fixed. A pleasant, informed, and customer-centric representative for Dan Perkins!

Dan Perkins is the absolute best place I have ever bought a car. The salesperson Kevin was outstanding and knowledgeable. Every step of the process was provided with top notch customer service. I will never be able to go anywhere else after this

Absolutely extraordinary experience. Kevin was a Godsend and helped me along the way to purchase a safe, comfortable and amazing car (go get the legacy 2022). Will definitely be returning to get my wife and son their vehicles! Thank you guys.

George in sales was a pleasure to meet and work with. I bought the car with the understanding that it is an As Is purchase. The dealership advertises 26-point inspection so I happily drove the car home. A day later, the check engine light did come on with a P0420 code (catalytic converter issue). The occurrence of an error code being so soon after I bought the car left a bad taste in my mouth, but the owner of Dan Perkins personally reached out to me and offered to assist me. Im grateful for the honesty and integrity that they have shown me.

Always excellent service. Initially brought in a new to me used Outback with check engine light on. Dealer where I purchased it (out of state and not a Subaru dealer) could not solve issue after multiple attempts. Was considering having it qualified as a lemon. Then I thought Id give Dan Perkins service department a try. They figured it out first time! Will be returning for regular service from now on.

Very happy with the speed in which they handled my service and on top of that a car wash

I wish I could give more than 5 stars! We were having an intermittent problem with the A/C on our 2014 Crosstrek, and the touch screen on the radio had areas that werent responding. I figured that the touch screen issue would likely be minor (an adjustment, reset, cleaning), but the A/C could potentially be expensive depending on what they found. I also noticed that the vehicle was pretty loud when I drove it to the dealership.The techs examined the car and found that the touch screen was actually defective (meaning that the entire unit needed to be replaced), and the noise I had heard while driving to the dealership was caused by rear bearings that needed to be replaced. They also found a problem with the front bushings. All together I was looking at over $3000 before even looking at the A/C (which is the thing I thought might be expensive, and the reason why I brought the car in for service in the first place). Sounds like a lead-in for a 1-star review, right?So heres what happened next... I mentioned to my service advisor (Shana) that many of the problems were associated with parts that I didnt feel should have gone bad so quickly (especially in a Subaru which pretty much lasts forever). She said that shed do what she could regarding pricing, and would work with her management and Subaru corporate to see if they might be able to help with anything.Between Shana, the management team at Dan Perkins, and Subaru corporate, they found a way to cover more than half of the repair cost, allowing me to get everything done within my budget.They kept the vehicle for quite a while because the A/C issue was intermittent and they wanted to test it as much as they could. (It also took a while for them to receive the replacement radio.) They recharged the Freon, and after more than a week of checking for leaks and other failures, we concluded that the recharge had likely fixed the problem.I live about 30 minutes from the dealership, so rather than making both me and my wife drive there to pick up the car, they sent a driver so only one of us had to go. And of course, on the drive home, my wife found that there was still a problem with the A/C.Now it would have been nice if they had found the A/C problem earlier, but it was intermittent, and its hard to fix what you cant find. I called Shana and she put a hold on a new compressor (to make sure that the repair could be done as quickly as possible in the event that we needed to replace it). She also arranged for us to have a loaner for as long as we needed it. And when they determined that the best course of action was to replace the compressor, Shana even found a way for them to cover the cost!This process could have gone bad at any point given how many issues I had. But Shana always kept me informed (answering emails during and after hours) and I really feel like the whole team went above and beyond for me. Why would anyone have their car serviced anywhere else?

Great sales experience at Dan Perkins Subaru! I highly recommended this dealership and Kevin P. As a sales associate. My time was not wasted as everything was clear cut and seamless. Vast selection of most models, more than any other Subaru dealer I have visited in the Northeast New York and New Jersey. Thanks Again!

I had a wonderful experience buying my Crosstrek through Dan Perkins Surbaru. Paul gave me a great price and Tony made sure that my car came in time for my big move, despite a tropical storm that slowed down other deliveries. Michelle did my finances and offered me great protection and warranties. I always felt respected by the Dan Perkins staff and I LOVE my new car.

Always receive great service from these guys. They always keeping my car running like new. Thanks Dan Perkins Subaru.

I came as a walk-in yesterday to get my transmission worked on. Gil in the service department could not have been friendlier or more efficient. Not only was I not waiting long, he also was extremely helpful with pricing and took amazing care of my car and me. I honestly will be a Dan Perkins customer for life after this experience.

Excellent fast service. Clean work and waiting area with seating distance. Very friendly and helpful people caring for your car.

Scheduling a service appointment that fit my needs was quick and easy. My service rep was thorough and provided me with all the info I required. I needed my car to be ready by a specific time and this need was met and exceeded. Very satisfied customer!

The experience exceeded my expectations!My salesman, Elmer Guerra was exceptional, the purchase was quick and smooth and there was no hard-sell of extras.I recommend Dan Perkins Subaru!

The staff at Dan Perkins Subaru are extremely helpful and friendly. Even though the cars sell themselves, the people there make what can sometimes be an angst riddled process that much easier. Highly recommend.

I was suppose to have a rental car for my 90,000 mile service. When the rental car place did not have a car to give me, Gil worked his magic to get me in and out as soon as possible! He gave me a time my car would be ready and it was! Wonderful experience as always!

I was in and out for my tire rotation/oil change, everyone is friendly and does a great job!

Outstanding all the way around. Very nice car at an excellent price. Thanks again guys!

This is my 4th Subaru SAME dealer Dan Perkins, Avrom the GM is professional, courteous and so patient, Kevin was my salesman and very thorough and DAN PERKINS himself sent me a thank you note love Dan happy and safe motoring! Who does that?! Dan Perkins Subaru Milford will ALWAYS be my dealer of choice. Ill pay more, drive further to get there because the trust and honesty is worth every penny! Loyal Outback Customer

Recently when I went for service, I was very satisfied, but the quote for the 15,000 to 18,000 mile service was lower than the price I had to pay. I was not told about the additional fees that would be incurred. I think a final total should be shown before the customer agrees to this service.

I bought a Subaru Forester that listed Blind Spot Monitoring as one of the features, but after the purchase I realized that the feature actually wasnt on the car.They leverage their lifetime warranty as a way to topple on extra services during the loan process (unless you buy service x, your warranty can easily be voided for lack of proper maintenance).

David Ortiz is always so helpful and knowledgeable. The work is always well done and done quickly. Love my Subaru and love the service we receive from David and crew!

I was a walk-in for an oil change and they were able to work me in for the complete 90,000 mile check up without an appointment. When it turned out they were missing a part that was needed, they offered me a rental car at their expense and promised they would have my car finished by lunchtime the following day. Sure enough, I received a call around 1PM that my car was ready for pick up.

My car was taken in for service quickly and the problem was fixed correctly They took the time to explain what the problem was and how they repaired it. They also performed a free safety check. i am very happy with the services they provided and will continue to do business with this dealership

I find the service department to be unpleasant. I took my brand new car in because the computer in the dashboard was not working, they said they could not fix it and to bring it back and leave it, after three days i got it back and the computer in the dashboard is fixed but now the dashboard rattles, and they are an hours drive for me, I am very unhappy. When ever I have done there, twice now, I am treated roughly, things are not adequately explained, it is ilke a factory setting where i am made to feel like I am in th way. I definately need to find a place local to where I live and one that treats me like a person. I go to the one in Milford because I bought my car there and the buying experience was great, but the service experience is terrible.

Excellent Subaru dealership with an aim on listening and getting the customer the right car at the right price. Tony is one the best auto sales professionals I have ever dealt with. Highly recommended.

Tony Was an outstanding sales associate. All the other staff we dealt with were kind and competent.

I am a retired female that recently needed to buy a car. Several friends referred me to Jeff at Dan Perkins. I was very pleased with how he worked with me to put me in a vehicle that I could afford without a lot of extra options. And upon delivery he very patiently showed me the features that were in my car that I didnt know how to navigate

I came into Dan Perkins Subaru after my car was making a concerning noise. They took me right away and kept me updated on the diagnostics. They were very friendly, knowledgeable, and through. Thank you Gil and the rest of the service team!

Great Service.I would like to say thank you to Dave for the great job on my Outlook 2017. Dave is always doing great job with helping people in the service department.

Great service! Wonderful costumer support, especially from David O.

Hamid Farahani REALLY took care of us!! He was a pleasure to deal with and made buying my son his first car a WONDERFUL experience. No haggling. Lots of enthusiasm and he delivered everything he said he would. Even got him to throw in a large bow to put on the car to make it the ultimate gift for our son. It was such a little gesture in the grand scheme of things, but it was the perfect, classy touch to make sure we were satisfied in every way possible. We drove almost two hours to buy this car and it was well worth the trip!!

Excellent experience with our favorite, repeat sales rep Kevin. It is truly a pleasure doing business here.

I just finished my 3yr lease and rolled it into another one. Tony and George made it so easy and were awesome to work with...so was an easy decision to continue with Dan Perkins!

Very good quick service for a walk in I had for oil and tire rotation, can’t complain.

At age 66 I have more than a few car buying expereinces under my belt. Working with Tony Setaro and the other members of the Dan Perkins team was by far the best car buying expereince of my life. Polite, highly competent and efficient service enable me to drive away with my new Outback in less than a week. Thank you all!

Service team is extremely helpful and professional. I have a dealer in my city and i still drive 25 minutes to these guys. Highly recommend

Jeff was wonderful helping us buy a new car. No pressure. Friendly. Helpful. He took us for a test drive on the highway and back road. Jeff wanted to make sure we were comfortable in the car. Nick and Jeff got us financing at a good rate considering our credit. Jeff went over the car showing us all about the bells and whistles of our new purchase. Nick went over all the paperwork so we understood everything. Subaru has a great warranty and for a few dollars more we extended it for 6 years. Even if the computer goes it is covered 100%! All wheel drive is what attracted us to buying a Subaru but Jeff and Nick helped us to get into the car. The experience was great. I will be buying my next car from them and will tell everyone how great the car and people working there are. Terrific job Jeff and Nick! Thank you!

Marc Mesidore and the service team worked hard to get an 18 month old part covered under warranty by the supplier, as it failed after less than 4000 miles. The replacement was done along with a new alignment, all at no cost to me. Great effort and support!

The worst experience I have ever had ! The day I went I visited many car dealerships! This was the worst service I have ever experienced ! It was like I was bother to them just to look at cars ! It doesn’t even deserve one star ! Just awful ! ! ! I would not recommend this dealership to anyone if the service was that bad I could only imagine the financial end of things ………

Kevin ODea was the absolute best. Kevin took care of me and my new car from the very beginning and made sure the transaction was smooth throughout the entire process. Much love Kevin, appreciate you sir.

This our 3rd Subaru. The trade in value was extremely fair and the selection of used vehicles was great and allowed us to choose one that fit our needs.The salesman Egzon was great and treated us well and performed as promised.

I recently visited Dan Perkins Subaru for a service problem with my Impreza. Yes the problem was inconvenient and annoying but the story has a happy ending. At the end of the day things happen and the most important thing is that in the end everything is taken care of. Dan Perkins Subaru has the best customer service I have ever encountered. Mainly the GM Avrom, Service manager Mark and a sales person named Elmer G. When they heard of my issues they made sure everything was taken care of exceptionally and also made sure I was taken care of due to my inconvenience. At the end of the day, a little inconvenience turned out to be a great experience.Thanks Avrom, Mark and Elmer. Happy customer. 👍😀🙏.Kim P.

Great experience buying the car. Noticed that the trunk cover was missing in the back and left a message for salesperson 2 weeks ago, did not receive call back.

Great experience doing business with Antonio Setaro Jr. sells representative from Dan Perkins Subaru.He explained every detail about the sell and the car I was interested.

Always happy to have Dan Perkins Subaru take care of my Forester.Office staff are courteous, knowledgeable and efficient at service desk.Thank you for keeping me safe on the road.

The Dan Perkins service desk is always very courteous, helpful and works hard to accommodate when it comes to scheduling appointments. It can be hard to get appointments due to the popularity of the business. The parking situation for pick up and drop off is tenuous and spaces are scarce but that is no fault of the workers.

Very happy with service. All work was performed as specified and vehicle was ready when promised!

Buying my car from Dan Perkins Subaru was a wonderful experience. Kevin ODea is so helpful, knew exactly what I was looking for and did not try to oversell me on anything I did not need or want. Everyone there was extremely helpful and friendly.

They should make the service area parking lot bigger, otherwise service and staff are good.

I thoroughly enjoyed my car buying experience with Steve Savo. He was extremely well informed and kept my priorities first. He was able to help find the perfect car for me!

While I did get a good price for my vehicle,the trade-off has been a less than stellar experience in getting trade-in taken care of(they lost one of the keys) and I have needed to stay on top of dealer to get plates. Now going into 3rd month and I need to babysit the dealer to ensure the process is getting done.I would have paid more elsewhere for a better overall experience.Update: as mentioned previously, I’ve had to stay on top of dealer and after another misstep on their end with DMV plates were finally sent to Dan Perkins. Unfortunately they sat on them for some time. 5 months total to get this squared. The dealer had offered free oil changes and other accommodations which were never realized.Service Dept Experience:The service dept is solid. The team is friendly, helpful and thorough in their work. Unfortunately they are very busy and if you need anything done it’s at minimum and 1 1/2 week wait. Perhaps I’ve had luck with previous dealers, but I’ve not consistently needed to book out that far with previous dealerships.It appears that Dan Perkins is very successful overall, which should be applauded. It just feels as if it’s at the expense of the customer.

Jamelle in service area extremely helpful and competent. She saved me a lot of time and was very effective. Young man who retrieved our car was also exceptionally helpful.

The service was great!! Always a pleasure to have Jammell as my Service Advisor. Always kind and polite and know what shes talking about. Great job!!

They finished early by an hour and a half. Car runs great. A pleasant experience.

I have been pleased with the service I’ve received for the past 5 years with my Subaru Crosstrek. I take very good care of my Crosstrek and follow the maintenance schedule accordingly. The next 5 years will dictate how well Dan Perkins holds up to their promise of top notch service at reasonable prices.

It took me a month to get an appointment for an oil change. I was told when I dropped my Car off it would be 90 min. After 2 hours I came back was told it was almost done. I was very displeased and was confronted by the service manager Mike (Im not sure if thats right) who explained someone called out. My parts werent there ... and then gave me my paperwork saying my keys were on the way. 15 min later .. If I didnt already over pay for the service contract which was also not explained to me properly and I was told before I bought the car the brakes would be fixed which they were not. Im will never ever reccomend buying a car or having service done here.

Great cars and the people there. Very professional

The best service as always, I drive from 40 minutes away to have my cars serviced here because they are always on point.

On time. Seamless. Excellent. My Outback feels great!Thanks!

The overall performance of the sales and service at Dan Perkins Subaru is absolutely extradinary in everyway. The service department is one of the most prefessional and knowledgeable ive had the pleasure of dealing with in nearly 50 years. They are innovative and eager to help all in the Subaru family.Thank you for you Service Director Marc and his staff for all you do for us and others I have personally seen you and your team help in such an extraordinary way. Keep up the Awesome work. God bless

Great communication and customer service. The work was done right the first time, car was cleaned afterwards, excellent experience

My father recently bought a Subaru with Uziel benitez. Let me start by saying, he is just amazing. My dad asked so many questions, not even once did Uziel felt or looked annoyed. He took his time to explained in detailed everything 1000x things to my dad. My dad was looking for The perfect car and he found it there.

The service was superior. Right down to the shuttle ride, the drop-off and pick-up. The true understanding of customer service.

I have had several service visits at Dan Perkins Subaru. Very fast and reliable service!! Marc Mesidor is the service manager who always greets me with a smile and extradinary deals!

I couldnt be happier with my experience here. JP was amazing and knows what hes doing. Everyone was so helpful. They made the whole process so easy and made sure I had all the information I needed. Im so grateful for the service I received. Highly recommend.

Thanks to Bryan Velez for his excellent customer service. I’m happy with my purchase 😀

From Sales to Parts Department, Dan Perkins Subaru is an A+ Dealership. Elmer from Sales was very professional and unbelievably helpful in getting me in a new Subaru. A+ highly recommended

Tony, Michelle and Gabriel were amazing! Very happy with my purchase.+Not a fan of the Service department. 2+ hr wait for an 8am appointment. Wait-time was communicated as soon. Not worth it when you live an hour away.

I had a good experience with them. I found a very good deal. Everything was handled in a timely manner. No high pressure sales pitch.

Service done fast and as requested. Notified me to pick up in a timely way. Thanks!!

Great experience every time. Helpful, friendly and respectful team.

Absolutely the very best treatment, attention and service in helping me the buy the right car. Thank you Dan Perkins.

Exceptional service team. Gil is the best.

This is the 4th Subaru weve bought at Dan Perkins. Awesome dealer and Jeff Watkins for my recent purchase is fantastic!Thank you!

I dropped off my BRZ so they could diagnose and replace a bad throw out bearing. David Ortiz was the service advisor I worked with. I had to leave the car with them for two full days and was given a loaner car. I received updates by phone call in a professional manor. The parts were replaced and the car drives much better. Ill keep this place in mind for any future service or sales needs.Also shout out to the parts department for great service.

Shelly wa great and so were the others especially Michellethanksbill

Jammell Mejia was my Service Advisor for the recent problem with my 2015 Forrester. She was efficient, congenial and informative and kept me up to date with the status of the repair, which has been completed.

Always a great experience at Dan Perkins. David Ortiz was exceptional, very helpful and knowledgeable. 👍👍👍

Staff was great experience was effortless. We will be back! See you in three years!

Great service department staff. Thanks, Gil. 🤗

Its not an easy market to trade in a car right now - low inventory & long waits for cars. My experience at Dan Perkins Subaru in Milford was excellent! Traded in my 2018 Forester for a 2021 model and only increased my monthly payment by $10- and took the car home the following day! If youre in the market for a car, go shopping at Dan Perkins Subaru & ask for Kevin Puzzo! @DanPerkinsSubaru @kevinpuzzo

I am always happy w/the service at Dan Perkins. Everyone is friendly and address all my concerns.

All employees are professional and helpful.I always feel my car is in good hands.

I never have a problem with the service at Dan Perkins always willing to help and if there was a problem Marc is the one to talk to he is the best!!!!

Kevin Puzzo did a great job prior to the sale and made sure that everything was in place for me on the day of purchase.

I would highly recommend that you stop by Dan Perkins Subaru and talk to Kevin Puzzo if youre interested in purchasing a Subaru. Kevin was extremely helpful, knowledgeable, and friendly. Additionally you cant beat Dan Perkins special lifetime warranty! Overall, Im very pleased with my experience purchasing a vehicle with Kevin Puzzo at Dan Perkin Subaru.

Truly outstanding service in every way.

Great, friendly, timely, dependableWhen are you going to bring back the donuts?

A little noisy as 3 salesmen were talking very loud.

Took a friend to pick up his car and heard 2 people complain 🤨🤨🤨

Dan Perkins dealership is lacking in every department, Im very surprised since Ive had decent service in the past. Shape up or ship out, you guys are not the only Subaru dealership!

The service department did a fantastic job as expected. I would recommend them to any Subaru owner.

I had a problem with my Ascent. The Service manager Mark took care of everything. He made a major problem seem minor.The customer serviceat at Dan Perkins is exceptional. Thanks guys.

Thank you for your professionalism and fast service.

They sell cars with bad transmissions to local crooks and those crooks resel the car with the broken transmission to the poor, called both of them include the guy who posted the ad and the dealer because we had to go inside the dealer get some receipts to transfer the car, it even had dealer dollar sign on it they washed the car inside the dealer as well for us, after registering the car we only drove the car for 40 min before breaking down, subaru says they not involved because it was a private sale but whole thing was shady we out on a transmission now and no one offers to help.