Great place Evelyn Acosta was wonderful with my mother and brother when they went in to get a storage account we give her a five star ✨✨✨✨✨ for excellent customer service

Life Storage has been a valuable asset to me over the years as I needed a unit for my work. It is located in a very convenient area, impeccably clean and maintained and the staff is extremely courteous. Evelyn oversees the location and is always professional and kind whenever you need anything. I would absolutely recommend Life Storage in Milford, CT. Your belongings are safe, facility is sparkling clean and the staff is always willing to help.

Moving is stressful…. However I was in a situation which made me very upset on a Friday afternoon at 4:30 and by 6 o’clock Evelyn Acosta the store manager had assisted me and before I knew it I had a better mover who was very professional and handled my belongings as if they were his, by Monday Talisha the associate manager Had me in my storage unit with all the details and handled me with care and concern. Many years ago I had used this storage facility which was under a different name however it doesn’t matter what the name on the building is there are good old fashioned caring people ! As far as I’m concerned they deserve 10 stars ⭐️ 5 just don’t do justice

Best storage around by far! Safe, clean, convenient access hours, professionally run helpful staff. I have been with them since 2000.

Talisha was awesome so helpful patient and kind! I would recommend this place to everyone I know because of how clean it is there and how great the staff is. its definitely called life storage for a reason you wont want to leave !

I had never rented a storage unit before and wasn’t even sure what size unit I would need. Talisha Burrus @ the Boston Post Rd Milford, CT location made my experience at Life Storage a very positive one.She showed me different sized units, which was very helpful to actually see them.She read through all the small print on the rental agreement, pointing out what was included in the rental and what is expected at the end.The units are very clean and there is an ample supply of carts to use.Talisha’s very pleasant professional demeanorIs why I’m happy to recommend this storage company.

Talisha and Evelyn are so fantastic, so helpful, and so kind. I tell everyone I know yo come to life storage, they have great rates and great customer service. Thank you for everything!!!

The bathroom was very clean the entrance was aswell this place have Simi truck Access the place is well light have window at also give light.The best public storage Ive been to the workers are very friendly and helpful

Amazing staff who is super helpful and personable! Evelyn is the best!!!!! Come to this storage place, good service, good prices!!! Rating. A+++

Easy to rent a space and fairly priced. The facility is clean, bright, and safe. Highly recommend.

They have been the best storage experience I have ever had. My mom has rocked with a few companies in the past & since I’ve been working on building my own Life, I am proud to have my belongings stored in a Beautiful & clean facility! Evelyn is also a Phenomenal Manager & is kind & cares about every Customer. That is rare these days & she has it down packed!! Thank you for all that you do🤎🤎🤎

I made a reservation online to hold a storage unit for myself. When I visited your building I met Evelyn. Evelyn showed me the unit, answered all my questions, and was extremely helpful. My experience with Evelyn was fantastic, she deserves 5 stars!It went all downhill when I rented the unit online. I received an access code, but it was not validated as yet. In fact it took 10 minutes for someone to answer the emergency phone number you have posted, and 30 minutes before I could gain access to the building.This cost me time and money. Not to mention how upset I was. And due to the amount of time I had to wait, I also get caught in the rain moving my belongings. Thanks Life Storage, it started out good, then ended awful!

Very good, clean and convenient.Staff is helpful.No contract.

The crew was extremely kind and trustworthy! We would definitely recommend this place! 10/10

Great move-in experience. Evelyn and Talisha were very helpful.

Life Storage Milford is upscale, secure, temperature controlled and super clean. The staff is accommodating and professional...especially Talisha, the Associate Store manager.And their rates are fair...far more affordable than rates in Fairfield County, where I live.I have stored here for 9 years.Always satisfied.

Talisha was so helpful, listening to my storage needs, and providing options! Clean, well run and safe storage!

I have to say I shopping around Saturday for places in the area. I stopped in just to get some prices. All I can say is WOW Evelyn the manager answered all my questions with great professionalism, I said I need look no further. The place is super clean the Staff is so understanding and I loved I wasnt forced to rent. No like the other companies around. Time and patience thats what I found here

If I could give 10 stars I would. Evelyn is very professional. Moving as we all know is rather stressful. She took the time to hear our story informed us of what would work best for our needs and even suggested items to protect our belongings. My husband and myself both agree she is a professional at what she does and he positive outlook is outstanding. THANK YOU for a wonderful experience

I dont give these out to often; however when I do its because the person went above and beyond. Thank you Evelyn for the reminder call. Great at her job. Recommend this facility highly

The service that my mother and I experienced today was amazing! The employee was very professional and caring. She answered all of our questions and although she had a mask I can tell she answered the questions with a smile. She showed us 2 units so that we could have a visual of the difference, we went with the bigger unit. The facility looked clean and felt safe. I recommend this place 100%.

Talisha was fantastic and very competent great level of service !!

Very clean and nice customer service. Really appreciate their help

I have to say that Talisha was very helpful and knowledgeable when I inquired about the facility, sweet as can be will be recommending your store..

What a great helper. I was having a hard time making my payment on time and online. Evelyn walked me thru it I will tell you Customer service is number 1 with this company. Come rent the staff is great place is clean you will love it here.

What an amazing place. I have been storing here over a year. I come in to a wonderful hello by Evelyn who is very delightful. The facility is spotless and the staff is great. HIGHLY RECOMMEND!!!

This place is super organized and clean.. plenty of equipment to get you moved in and out.. lot is small but no one got in anyones way.. they have loading docks to..

The women were so kind and accommodating and really helped out during a stressful day. Great experience and would recommend.

Evelyn has been very helpful. Extremely clean facility, highly recommended

The place is nice, and the people that work there are cool; however I just found out that the longer you rent a space the more they charge. Apparently if you move spaces from time to time, you can keep your costs down. What????

Love the customer service and the facility- awesome experience.

STEPHANIE IS OUTSTANDING and Life Storage is LUCKY to have her on their team! She is located at the Milford, Connecticut location.She went so out of her way to help me organize storage- she truly went above and beyond to make certain I had the correct size units for my big move.She called me back when she promised (that is rare these days) and went over in detail all the options and pricing. Because of my experience with Stephanie, I will recommend Life Storage to people that I know who are moving to Connecticut. Thanks again for everything and all of your help!!Stephanie, you have made my stressful situation of moving, less stressful!Thank you again.Elissa Held

Evelyn was so awesome. She was polite and very professional.

I have never rented a storage space until now. I am very pleased by my experience. I found the storage managerEd Nole as a consummate professionalwith excellent abilities for explaining the storage business in plain and layman’s terms. I found this particular location to be easy to get to and extremely clean.I will definitely use this location if I ever need storage space in the future and highly recommend it to anybody who needs storage space.Hirut

Very inviting, spacious, clean, and extremely secure from any and all elements. Very well lit with cameras all over. I would definitely recommend this place to everybody that have valuables and needs to be in a controlled environment.

Clean and wide rooms. Looked at a 9x15. Great price. Nice security and cameras all all around. One feels confident taking storage to its locker. Kevin helped out last night and Stephanie showed us the locker today. No dirt hanging around anywhere.

The ladies are so helpful and nice

Clean space, easy access, and helpful staff - especially Bart who went above and beyond to help us find the right space for our storage needs!

Very pleasant experience and easy

Great place with great service.

Every experience I’ve had here has been nothing but phenomenal. The manager Stephanie is kind and polite and never not smiling! The building is always nice and clean and I never feel like I have to worry about my belongings. Couldn’t recommend them more!

Nikki was super friendly and helpful through the whole process. I just moved here from California so it was nice to be greeted so warmly and to speak with someone so knowledgeable about what would best suit my needs. She gave me some great advice and made everything a very smooth transaction. The facility is clean and in a great location. Highly recommended!

This is an excellent facility managed by nice people. This is my second experience with this location. Creg, the manager is a top notch staff and he was always willing to go extra mile to help me with making my experience as smooth and pleasurable as possible.

I will be moving soon for my job, and I spoke on the phone with Stephanie about securing a unit and she was very helpful and professional. She answered all my questions, and walked me through the whole process. I will definitely be using life storage in the future, and recommending it to others I know!

I have had very good experiences at Life Storage in Milford for many years. Recently I needed to move to a different space and Victor was very accommodating and helpful. Victor (1) made sure that my proposed new space was close to the previous one so that the distance of the internal move would be short and (2) showed me the new space before committing so that I could decide whether it would meet my needs. Victor followed on from Leo as the store manager, and both have been excellent managers. Nikki also was very helpful in helping me with the paperwork in the move to the new space.

Facility is safe, secure, clean, offers great deals for the first month. The staff are nice and helpful. After the first month it becomes expensive so keep that in mind if you plan on renting for a long time.

Stephanie Evans - Store Manager is a top professional. She understands her customers needs and comes up with a solution everytime!

Ive been with Life Storage for some time now. Called to get rates and info. The customer service over the phone was great. Very helpful and best prices around. When I stopped in Lauren and Leo knew exactly what I needed and gave me the best options. I would recommend this facility to anyone who is looking for storage units.

I’ve been a customer at Life Storage in Milford for a number of years and the customer service has been very good. With Victor as the new store manager any issues I’ve had have been taken care promptly and professionally, thus mitigating a bumpy short period of time between Leo leaving Victor assuming the store manager position. His assistant manager Nikki has also been helpful on a number of occasions.

Stephany took good care of us knew axactly what we needed .she anewer all our questions, very professional we will highly recommend this place [email protected] Meijer.

Sold stuff without giving proper required notice. Never received any letters. Stephanie and Niki only go strictly by the book. Tried to contact CEO JEFFREY SAFFIRE AT BUFFALO NY HEADQUARTERS, phone system is sabotaged (by life storage)not to let you speak to anyone but the branch your renting from. dialing. 0 for opeator or typing CEO s last name did nothing.Had an important piece of medical equipment and social security card in unit and Stephanie and Niki didnt even care or acknowledge it. Lots of Better Business Bureau complaints where only a paralegal responds the the complaint with a strict corporate policy answe

Victor and the whole staff at Life Storage in Milford are excellent. I had several interactions with them over the past 12 months and each time they were courteous, patient and thorough. Phone calls were promptly and pleasantly answered, and in-person interactions were just as welcoming. Also, the ease at booking the space and booking the rental truck were a breeze.It also helps that Life Storages policies and software make it easy to reserve and book a space, change spaces, and add and remove spaces.I cannot think of how they could have made it any easier or more pleasant.I can only see one very small spot for improvement, and thats quieter/smoother wheels on some of the hand trucks. Otherwise, its perfect.

One of the best places for storage. Friendly staff (ask for Nikki, she’s the best!) clean facility, electronic reminders to keep your account up to date, and great rates. Would gladly recommend.

Victor was fantastic. Spent time with me in the office going over the different rental options, showed me different size units in-person so I could get a better idea of spacing, and helped me get started that same day with a very quick and easy rental agreement. This was my first experience with renting storage space and Victor could not have made it any easier. Would absolutely recommend!

I needed help getting a unit for extra storage space and Stephanie went above and beyond what I asked of her. The facility was well maintained, pristine, and thoroughly organized.

Really wish I could give Stephanie’s service higher than a 5. As a Walgreens Assistant Manager she exemplified everything I’d want in an employee! All with amazing people skills

Nikki is always pleasant and helpful with any concerns I have had. She and Stephanie are the best office staff I’ve ever worked with.

Simply the best! I have been a customer for several years now at Life Storage of Milford and have experienced excellent customer service. Not to mention they have competitive rates. Thanks again!

Thank you Evelyn Conklin for cutting the lock off. I cant believe we brought the wrong key.

Nikki and Stephanie were so awesome. OMG. Great customer service and super knowledgeable about the facility, id rank them Plat for sure 😁

Stephanie is the best of the best. shes helped me many times since Ive been renting a storage unit. Always cheerful and helpful. Would absolutely recommend life storage of Milford to anyone and everyone.

Impressed with this location it is clean and kept very nicely! I’m also happy with the friendly and knowledgeable staff Nikki and Stephanie were very helpful and seem to know the facility very well

Outstanding place of storage. Clean, convienant access and great prices. Being deployed by Uncle Sam for multiple tours I need a good, secure business to handle my storage. I couldnt ask for anywhere better. I recommend this location without hesitation

The word spectacular is an often underused word and rightfully so. I usually use this word when I am blown away with something. Life storage as a facility in Milford is just that... spectacular. The grounds are always very well kept and cleaned. Spotless to be exact. But what really stands out and that warrants the superlative such as spectacular.... is the customer service and personnel at this facility. I work in the pharmaceutical industry and have a storage unit on the premises. I constantly have materials and time sensitive products shipped to me that are in need of immediate attention. The staff at Life storage especially Lauren and Leo are spectacular. I can not say enough about these two individuals! They notify me and go above and beyond to make sure all my resources are accounted for and put away in a safe manner waiting for my arrival. They also take it upon themselves to contact me to let me know which speaks of their desire for superior customer service. They are always in a helping mindset and willing to do whatever it takes to make this facility operate at a top tier level. I would recommend anyone looking for a storage facility to use this place.

Been storing here for 10 years great climate controlled environment. Clean facility. Easy access, the new manager definitely a nice person to converse with. I do regret I am leaving cause they raised the rent which I think after being loyal for 10+ years. It went from Westys to Bob to another now life storage. it was kind of a smack in the face. Not what I would call treating you like family. On the other hand it is kind of how a family member would treat you. Sad world we live in today. Due to demand they raise my rent? . Not a great way to keep business if you ask me. But I guess they gotta do what they gotta do

This place is the best I can say that because I deal with other storage places through out the state. This is by far the best. Very friendly,professional and helpful. I plan on staying here for a very long timeThanks!!

I had a wonderful experience visiting this Life Storage location - and working with Associate Manager, Nikki C. to obtain a unit. She was patient reviewing all the contracts, billing/payment guidelines and the site access codes. I am so happy with my decision to chose this place. Thank you, Nikki!

When searching for a storage unit I visited Life Storage first. After seeing the whole operation, I drove off to visit two ot their competitors. In both cases just an exterior inspection convinced me that I had already seen the best and I signed up with them. Great operation all around.

After storing household things there several years ago I arrived with no recollection of the lock combination. They took care of it and even had new locks available so we could get what we needed in one trip and leave everything secured. A surprisingly easy and pleasant experience!

Great experience. Great price Helpful staff clean unit and with the rental of my unit they waived the rental fee for the very large van I used to transport all of my belongings. All I had to pay was insurance and gas. I definitely recommend using life storage in Milford

Great facility, incredibly clean. Customer service was above my expectations. I believe her name was Nikki- she was exceptionally kind and helpful.

I have been storing here for a while now and the employees are super awesome! They are always helpful and cheerful. The place is clean and well protected. Highly recommended!

Since Leo left I have not been given the 5 star customer service that I, for the last few years received from Leo. I recently made a payment (mind you a BIG payment) and instead of being greeted correctly over the phone, I got the treatment of someone who is not valued as a long time customer. I have always rated this place a 5+ stars but with this new management, I dont think I will be staying a valued customer much longer. I am also furious that my monthly rates keep increasing.

Great help from Nikki. Good prices and very easy to understand the process.

Customer service is incredible. Not from the area and Nikki made renting a unit last minute super easy! Great staff.

I have had multiple units here at the Milford location. The facility is always clean and the staff is always friendly and informative. Always willing to go above and beyond to help with any needs I may have. The truck rental is a great option as well

Friendly and helpful staff in a clean, well-kept environment.

The customer service was amazing! Victor assisted me with every question I had. This location is super proactive with their customers and the facilities are very clean.

My daughter is storing here for the summer. Rental process was quick and painless. The employees were great at meeting my daughters needs. Will for sure be back next summer as well. Would highly recommend this place to anyone looking for short or long term storage

Met Leo yesterday and he happily and proudly showed me the property. This place is beautiful. He reserved a space and I rented today. Pricing is very important. Thank you !

Working for US Concepts we use many storage units and the manager, Leo, is awesome! We always get our orders on time and even brought to our units when we are actively working in them. Overall, life storage is a clean and reliable place, with fantastic staff. Thank you guys!

Such a great facility. Nikki explained everything so well and made it so easy to understand.

Leo, Lauren, and Evan are the best. Friendly, courteous, and professional. The building is immaculate. Best storage facility I have ever worked with. They all deserve a huge bonus for all their hard work. Thank you for making my time there a great experience.

Clean facility and great employees! Lori and Leo are the definition of awesome customer service! They were very pleasant and helpful and made sure that we had everything we needed to move items into our unit. Give them a try for all your storage needs, you wont be disappointed! 😊😉

I have stored at Life Storage for the past 4 years. Leo, the manager, gives outstanding service. I had 4 perfect sized units on the first floor for easy access in and out. The facilities are clean, safe, and top notch, and the staff is always there to help. Ive seen many, many storage facilities, and this one is by far, the best - ask for Leo. Thank you for a wonderful experience!

We met with Stephanie and she was incredible! Very friendly, professional, and knowledgeable. The facility is clean and well maintained. All over great experience.

Nicki Cheney at the Milford location was excellent, kept on top of all our requirements and followed up with phone calls to assure us keep us abreast at all times during the renting of the storage space. Very courteous and excellent at her job.

Have the things stored there..i recommend this place to everyone..awesome employees this all was before this new manager Evelyn Conklin took over. She spelled my name incorrectly even after I spelled it out. Many of my items needed climate control which she did not provide ...lots of my things were ruined. I no longer recommend this place. I have since placed my things with another company.

Was looking for a storage unit so went and checked out Life Storage, all I have to say the customer service was absolutely fantastic Nikki explained everything so well thank you again Nikki I truly appreciate it

Great facility, very friendly staff, fair price. Highly recommended

Thank you for everything Leo!! Great place and great people. I’ve been using this particular storage every spring to store my kids dorm furniture. I would recommend to anyone that needs storage.

I came in to look around and see the facility and a young man by the name of Paul assisted me. He was very friendly and able to answer all my questions. I will definitely be back!

Long time customer since Westy’s. Cleanliness and professionalism has not been lost with the new owners. Pleasant staff that are always ready to greet you when you walk in the front doors. Thank you !!

My company stores here. Every time i go in the staff is extremely helpful. Lauren and Leo are always so nice. Thank you guys keep up the wonderful work!

Life storage of Milford, Ct Is a wonderful place to leave your belongings, your second home, or even just miscellaneous items you just cant seem to let go of. They not only have good pricing for your personal items but the sizing is perfect for your choice of selection and none of this would be possible without the amazing staff that life storage has, Lauren and Leo! So if your looking for safe with your items. Get over to life storage in Milford, Ct. you wont regret saving somethings you thought you wanted to get rid of.

Victor & staff are very professional & have great customer service skills! They are continuously very helpful and that’s what makes life storage great!

Leo is a courteous person, his professionalism goes a long way. I work for a Pharma company and I have time sensitive material and Leo has consistently and always been available to assist me prior to the storage unit even opening. I always receive my items on time from Leo, that is the reason I have continued to use life storage, As well as highly recommending it to my coworkers and peers.

This place is so clean. Barely looks like a storage facility, more like a hotel.

Great girls

I’m an employee of U.S Concepts and I currently store in Milford. The facility is always clean and bright. The office staff is always prompt in calling us to pick up our large amount of deliveries that we receive.