The staff was knowledgeable and honest about their limits. They replaced my friend’s battery, and tried to fix the headlight too. The staff explained the headlight issue better than the mechanics I went to. Kind, respectful, and patient. Staff explained everything without being condescending. It’s awesome to see that the Auto Zone here has the same amazing customer service as the one back home.
After a 5 state trip the battery light came on. Stopped into get it tested. Matt went above and beyond for us! Tested the battery, it was good. So he cleaned the terminals and found a loose connector. Super friendly and helpful! Thank you so much!
Staff are very helpful. On of the staff also let me borrow some tools to fix the issue i had in my truck and the car. The oils and filters were also in discount and one of the stuff applied coupons to give me more discount. Thank you
Todd was very helpful, knew his stuff and what to recommend.. Everything was used and no need to return any extra parts, extra trips etc. The best part was A+ Customer Service! Thank you 😁👍
Tony helped me with some low coolant. Very knowledgeable employee and great to work with. Will be coming back here!
Helpful workers sold me great products at a greater price
Slow to respond to customers, not knowledge able about auto parts. Managers unresponsive to store conditions.
Had to grab some oil, filter,and spark plugs/wires. Needed to prepare for my trip
Had everything I needed, and helpful to find what I needed!
It was a good experience and vanessa is the greatest....wow
These guys give 5 stars because every time they tell their customers they cant do their job, they come up the street to the next shop and I make more money!
Thank you for looking into a price of some parts.
Awesome place..may have to order your part but be there next day...friendly n even put windshield replacement free...employees are wonderful n fast friendly service
Awesome friendly service..great people...may have to order your part but in the neighborhood its there the next day..awesome employees n fast
Wow, every time I am in my neighborhood @Auto Zone the staff works effortlessly and helps me the consumer . We appreciate your service!!
Good place for parts etc...
Better prices than Napa.
So helpful and knowledgeable! Thank you!
On Jan 28 2021 the two children working that afternoon were not aware that I walked in and browsed around the isles. They were on their phones watching videos, ordering food and making evening plans with friends. I said my good bye, which was ignored, and spent my 400 bucks at OReilly down the street. They greated me with smiles and asked how can I help you? 😀
Kyle is awesome. My broken battery bolt stuck due to rust. It took kyle more than 30 minutes to get it out. It is 92 degree today. Kyle continued to work under sunshine for more than 30 minutes. Thank kyle for his patience, kindness, and knowledge. Please forward my appreciation to the right department for his excellent customer service.
Staff went out of her way to make sure another location had the part I was looking for before directing me there...
Our car batteries bit the dust after the cold snap and Todd was a huge help getting them tested, replaced, and installed—even in below zero temps! So grateful for his persistent, over-the-top service.
I cant recommend this place especially during these Covid times as a safe place for the community to shop, as the cashiers at the register this morning were all actively discussing and agreeing with Covid denialism and conspiracy theories among themselves while I was browsing the store earlier today.If theyre willing to believe falsified videos and reports from questionable sources infiltrating hospitals and saying that Covid numbers are fake and that they arent going to get vaccinated due to it all being some government conspiracy then how can I in good conscience shop at this store? Holding views like that, goodness knows if they are following proper Covid protocols on the job for the sake of all the people who come through there. If its all fake to them, proper sanitization, social distancing, and mask wearing probably arent in the forefront of their minds. Given that it wasnt until I approached the counter that they even had their masks pulled up fully, that kind of lax safety attitude seems to be the case.Were nearly a year into this, and almost a half of a million people are dead in the US with millions more who have survived but have further complications that will burden them the rest of their lives. This is serious. Take it seriously.
Friendly, clean floor and organized shelves, even loaned me tools to use on my car with no fees
I am fond of this location due mostly to the fact that they hire women and I dont feel coddled or intimidated by the staff when I visit (this is an issue at other auto parts stores)! Checkout can sometimes take a bit of time, but rarely.
Got deal on wipers. Nice
Quick and curious!
They got a wide variety in a good selection of pretty much anything and the staff is very friendly very helpful never been dissatisfied if they dont have a partner Im sure they can order it for you with my experiences thats what it was its a pretty good-sized store theres security there in like most places they have the plexiglass up in between the customer and the professional that helps you
Good service. Okay prices. Tested my alternator and they had a replacement. Friendly staff. Good pandemic protocols.
The staff at this Autozone is so genuinely helpful. In past visits, they didn’t have what I needed and helped me find it at other stores. Today, the Store Manager went above and beyond to help me find the correct part, took back a broken part, and gave me a discount for the new part for my trouble. I will ALWAYS come to this Autozone for any and all of my car needs.
Fix your car in the parking lot 🙂🙃
Fast friendly knowledgeable staff.
I showed up during their advertised hours. The door confirms they are open. The door is locked. No one comes to the door.
Friendly helpful staff.The guys here are great!!Cleanest auto store Ive ever seen.
The staff are very helpful, when you come in.
Kyle was very helpful and worked to make sure I got my battery under warranty.
They had everything I needed.
I had a WONDERFUL experience today your Central Ave (Northeast Minneapolis) location. I came in to get my battery tested and replaced. There were some troubles with rusting on the posts. Kyle was both diligent and resourceful in helping replace my battery. He went above and beyond finding the extra parts I needed, modifying the part when it didnt fit correctly, and installing everything, all while being humble and respectful. Truly a wonderful employee and a great experience. I hope that Kyle and his team can be rewarded somehow for their kind and well-done work. Way to go Autozone Central Ave!!!
They were very helpful in diagnostic for the check engine light
Exceptionally helpful staff! Took the make and model of my vehicle and helped me select an appropriate brand and size for my car. Printed out a list so I could go grab the parts I needed, all while being friendly and patient. I got great wiper blades and a good deal on washer fluid. Definitely planning on visiting this location again!
Ok service kinda slow
Great service and great help
Decent prices, nice staff. Better than OReillys.
The guys there are super helpful and helped me get my new battery installed. The bracket that holds my battery was super rusty out and a PITA to get off and on. I would not have had the tools necessary. Thanks autozone!
Andrew was so helpful! He installed a new battery in my car quickly and without any complaint in -28 degree weather. Very grateful!
The location itself is convenient and clean, but whats really great are the employees. I had a headlight out and they not only had the bulb on hold for me to pick it up, they then swapped out the old bulb for the new (despite the fact that my car did not make that an easy project). Then we realized that I had asked them for the wrong bulb (low beam instead of high) and they swapped the part without any fuss. were very understanding at my lack of technically knowledge and talked me through a lot of what was going on. Top notch and really friendly.
So helpful. I know very little about cars and stumbled in looking for a part and advice. The guy working was extremely friendly and even came out to my car to show me how to fix it. Would come to this Autozone again versus surrounding auto part shops!
The two associates who helped me replace my fob battery were very helpful and kind! Thank you so much!
One of my favorite Auto Zones around. especially with their amazing staff that they have, and the great customer service that they provide, making sure that each time you come in you leave with a smile.
Really wonderful customer service
Places like this are great if you know what theyre talking about concerning cars...i dont but its great for my boyfriend.
Friendly and helpful staff
Place local places for advice and part good staff
Kyle, Jeff, and the other staff were very helpful and knowledgeable - thank you for switching out my battery on such a cold day!
There is this one guy with a white truck he is so nice and helps out a lot when my dad needs parts
Helpful and prices arent bad either
Walked in for the first time today, id always gone to OReilly s but i made a grand chouce switching to auto zone. The gentleman Jeff was extremely helpful, friendly and knowledgable. Will definitely be shopping this location again for my car needs!
Nice employees. Quick service. Excellent products. They will order a part 4 u if they dont have it inthe store.
Very clean well organized store service people were very helpful and knowledgeable.
The employees have always been helpful and friendly.
They had what I needed. Next day delivery. My car 56 years old.
Very helpful staff. Was able to use tools from them and a employee came out and helped me change out the light bulb that needed to be replaced.
04/2019 update: the young man who helped me was so rude and so lazy! His performance was ABSOLUTELY not what Id expect from this location. I cant give them less than 5 stars after a decade of perfectly impeccable service because of one bad hire but I was very displeased with todays uninformed, unhelpful and disrespectful employee. Thanks to another young associate (who displayed the same great service my family and I have ALWAYS received from this location) I left more than happy, as I always have, but only because one associate was willing to cover for the failings of another.( 2017 post): Wonderful! Helping me out with a new battery in the freezing rain. And they actually told me to hold off on another purchase until I knew I needed it to save money.
Very helpful and friendly staff. This is my favorite location to go to. Its never too busy, the wait is never very long and the staff does an amazing job!
They always have PowerService diesel fuel supplement.
Anything I need for my car I go here. I love autozone.
Got what I went there for....
A quick visit, to buy antefrezze. Good help from employees. thanks.
To the bald guy working behind the counter earlier today, You da man! I didn’t get his name, but he made my day today!
Pretty routine store, although they didnt carry the wiper blades for my back window, only the front
Brought a battery had great service
Great knowledgeable staff always there to help find what I am looking for
Helpful staff and typically short wait times. Online ordering for pickup was a little ambiguous on my only use of the service, however, so maybe just drop in instead.
I prefer the Mean old Guys up the street, but they have all the parts you could need at great prices.
So so. You have to text for current prices??? Lot of BS. Made my shopping harder.
Always like it
We are customers. ..helpful.employees.
Very good customer service, and when I realized Id forgotten a screwdriver at home which I needed to make a very quick install of a headlamp, they let me borrow one from behind the counter. Thanks Nordeast Autozone!
Awesome staff. Very helpful and funny!
Nice location with friendly and helpful staff.
Great service and very helpful... they helpd me a defective product return with no questions asked...
Excellent customer service, super knowledgeable staff. I look forward to every visit!
Friendly enough staff. Got what I was looking for with no problem.
Employee Matthew refused to go out and help my daughter because it was starting to misty rain. We had to call from out of state before he would do his job.
The guy behind the counter was great
Everything u need for ur auto u find in this place
Respectful no matter what you are coming in for.
The staff is so knowledgeable that it almost feels like I’m in an auto shop!
Good auto parts across a pokemon stop
Love the free tool loaner program
Stacey at autozone is very helpful and pleasant
Good my core money back
Took three people to figure out how to scan a coupon. The guy wasted time looking up the wrong part because he thought an oil filter was a part for an AC system and was blatantly high on something...
The employees were of great help
You will get what looking for
Clean store, helpful and knowledgeable staff.
Very helpful employees.
Our car broke down two blocks from the store. We went to get a part but couldnt find exactly the one we needed so the manager, Lee, walked with us to our car and hooked everything up for us. I tried to tip him and he wholeheartedly refused. He just asked us to come back in the future. Will do!!
Andrew replaced my battery like a pro 👍