Excellent customer service, good price on the part I ordered.

Staff was helpful. Got what I needed as was out in minutes.

It’s a NAPA. A lady there today helped me buy oil. They were nice and seemed knowledgeable enough.

Super helpful staff. Every time I need a part they have it, even obscure strange things that dont commonly need replacing. The prices seem pretty fair and Ive never had an issue with any part Ive picked up from them.

They was helpful gave good advice and was very polite everyone wear masks and use sanitizer or wear gloves no need for social distancing because us customers was in and out quickly because the stuff helped us get what we come for quick and in a helpful friendly professional way

We love it here.

Decent selection, good prices, helpful staff

They had both filters I wanted, and in a range of quality/price. Good arrangement to keep customers spaced safely

No one who was working was looking to help, and I compared their prices to neighboring competitors and was blown away by the difference. No longer an autoparts store Ill go to first.

The best place for parts in the southside

I have an old car so I am always need something fixed. Went there today and one service person helped me refill refrigerant into my car at no extra cost. Excellent service and advice. I go there all of the time now for my self-repair car needs.

Great place/knowledgeable. Fair pricing

Absolutely one of the best places to go for car related stuff. I just happened to go when they were having an epic sale and was able to get the best oil for my car at a cheaper price than getting the cheapest oil for my car when its at regular price. The staff was knowledgeable as always.

Three stars is not a negative here. I used to work for NAPA 30 some odd years ago, different location. If you tend to your vehicles maintenance, you will get what you want here. If it isnt in the store, the warehouse is in Saint Louis Park on Louisiana by the Post Office, which assures short travel to get what you need. I regularly work on my vehicles and consider NAPA part quality the best for non-OEM products. Also, their suite of 3M buffing compounds is the best I could ever expect. You might have to find alternative places for 1200-2500 grit sandpaper if going for professional level products for your high end sports car/luxury car.

Excellent service

Shop your car go Napa the best Customer service

Nice staff, but very overworked it seems. Phone rings endlessly at times when I’ve called. Recently ordered some heater hose on a Tuesday, was told arrival by Friday (they’d call)...stopped in next week (they never called) with nothing for me. So that was frustrating. But they are always helpful in store. Just seems like they are swamped handling auto shop orders or something.Store is small when you walk in, but don’t worry, they have EVERYTHING in back. Hard to walk out of there empty-handed - and if they don’t have it, they’ll call other stores to hold items for you.

The lady at the desk was very friendly and helpful. They are always crazy busy at this Napa, but they always manage to give give excellent service.

Helpful guys when you ask what you need.

Jiwan went ABOVE and BEYOND!! He helped get the right windshield wipers on during a snow storm. He was knowledgable and his customer service was awesome. Thank you guys for helping this girl out!!

Just stopped in to buy wiper blades - an easy and quick transaction. Waited for 5 minutes at the counter without even being acknowledged. The person working the register was on the phone with someone who didn’t even know what part they needed or what year their vehicle was. Understanding how frustrating that could be, I waited patiently, even after the stocker in the back looked at me and didn’t say anything. Finally, without even an acknowledgement or any kind of communication, I left, hoping that this lack of any kind of help or communication wasn’t because of my gender (I’m female).I went down the street to O’Reilly, and they helped me within a couple minutes, even though there was another person there when I got there, and I quickly and easily got what I needed. The communication and treatment of a customer makes or breaks a sale - and I bought the best wiper blades I could get. I hope other customers will get better service, but my experience won’t bring me back here.

Steve the manager was extremely helpful, he went the extra mile to help me out with my windshield wipers when I needed them right before a snowstorm. Highly recommend!

Solid customer care

I work at this store for 10 years and if you ever deal with me your going to leave my store with the best experience ever and if it’s something I don’t know or can’t find from Napa I will give you advice where to go and make a call to someone that knows more than I !!!

Best Napa Ive been to. Employees are very knowledgeable and always have things in stock I am looking for. I go out of my way to pick items up here.

Great experience. The guy there was very helpful, and I will definitely be back.

This place is very good service

I purchased all LED lights for my van I love them

They have quite a bit of items in a smaller location. Friendly staff.

Thanks for your help with my order 😊👍

Great people great help just all-around good time

Jiwan there he’s amazing, always there willing to help out. He always goes the extra miles. Thanks a lot buddy.

Ill make this short and sweet. GO SOMEWHERE ELSE! Period. The MGR with the mustache is always crabby and not friendly, it feels like hes always bothered. Today when I call for an oil cooler line, the 1st guy doesnt know what Im talking about so he passes the phone to another co worker, Well that ok, people always need to learn stuff. This new guys say he has the same car (FYI I have a 96 Impala SS, which is a bad ass car, not many around because Chevy only made them for 2 years) anyway saying he has the same car, THEN tells me he never heard of the part either. All I know is that any Impala enthusiast just KNOWS this sort of thing. I had to put him on hold to Google the part number quick. I tell him the part number, he looks it up - YEP they have it! This is just one example of many. SO frustrating - I will NEVER step in another NAPA. Thats all. Save yourself the headache, OReilly Auto parts is a few blocks away people.

This is an auto parts store. Ive had no issues with this place and they even let me return parts I brought back from a NAPA in Montana. No complaints.

Ok better than AutoZone or OReilly. These guys know their cars. The others just punch in numbers on the computer.

This place is usually helpful and friendly, but you need to be cautious with one particular employee who has control issues.Bottom line is that no single employee is greater than store policy or covered warranties, so my advice is to let the neocon exhaust himself, then demand the very service that is indebted to you as a customer.

Gr8 $s & customer service

I needed an HIR2 bulb for my headlight according to my drivers manual. I walked in and started looking for it. The kid with the holes in his ears behind the counter asked me if I needed help finding something. I told him what I needed and he started asking me about the make and model of my car. He told me he thought I needed a D2 bulb. I told him the drivers manual said I needed an HIR2 bulb. He told me I better go to the dealer because hes never heard of that kind of bulb. I googled it when I got to my car and found that several stores in the area sell them. Thanks for the help, punk! NAPA might want to educate their employees about headlights. I have since discovered that the HIR2 is required in several cars people drive today!

Nice to find a store where the employees know about repair work. Other stores parts prices are Soo ridiculously high now.

Great Service

Only gave me the most expensive options for all the parts I was looking for

Terrible service. The employees act like they dont like being there.Takes a long time and only one person working.

Top notch customer service!

One of best Handel lot business there

Small. Service could be a lot better.

The folks know what therere saying

Quaint and helpful.

Customer service wasnt great

Always on point

Good store

Great people ! !

Great service

Not very friendly

It is good and I found parts for my vehicle that I cannot find elsewhere

VERY GOOD EXPERIENCE THE LADY WHO ANTENDED ME WITH VERY PATIENCE IN MY PURCHASE OF ROTORS AND BRAKES PADS.