I own a heavy duty truck repair shop in Monroe, Ohio. I recently purchased shims for three axle alignments from Stempf. The pricing was good and the shims were delivered to my shop quickly.The only problem I had was that I wasn’t able to just go online and order for delivery. The site isn’t set up for e commerce unless you set up an account with them first. I had to make a phone call to order what I needed. I bought enough so that I won’t have to order for a while. I will probably have to call the next order in as well because I won’t need them for a while.
For 33 years Ive done business with Stempf Automotive. I can honestly say that my experience has always been top notch professionalism, knowledge, and personal attention. Its nice to find a business where an actual person always answers the phone instead of one of those recordings that says, For so and so press 1, so and so press 2... I give Stempf an A plus all the way! Good job! Please keep it up!
Best customer service and products
Stempf Automotive helped me recently with an Air lift product. I needed it in short notice so I could go on my hunting trip. Thank you for being there for me in a time sensitive jam !
Awesome Customer Service. Big Shout out for Jason Cook. He was very helpful and knowledgeable.
Good people!