Note: this review is from over a year ago, I was afraid to write it because the man I’ve been working with made it a point to tell me that he found my business yelp page and I was worried he would try to sabotage it.I found Minnetonka Wholesale Salon Equipment while I was looking for barber chair for my new shop. Finding my chair was easy as I did all of my browsing online and just ordered it through W.S.E.I specifically worked with a man named Less who was very unhelpful. When I placed my order for my over $1000 barber chair he told me that it would take 5-7 business days to get the chair and then he’d deliver it to me in St. Paul so I planned accordingly and ordered it 10 full business days before I opened my door for business. Well guess what, 10 business days flew by and I called Less to ask what the update was (he tells you to call him, he does not call you) and his response was “You typical millennials never write anything down, I knew this would happen, I said (insert what this guy thought he had told me)”So here I am, doors open for business with no barber chair. I finally received my barber chair 15 business days after my order. Less dropped it off and did not check for any kind of damage to my chair. When I unwrapped it it was very clear the chair had been dropped on its side and the lever to lean clients back did not work. Less had to turn around, pick it back up and get me a new one which took another 18 whooping business days because of the upholstery I chose to go with was out of stock. Could this have been the original reason why I didn’t get it on time the first time? Anyways you think alright, this time it’s gotta be right. NOPE! He showed up with the second chair and left... what do you know, there was a chemical on the chair that had eaten away the chrome on the sides. This time he didn’t have to take the chair but order replacement arms for the chair which took more time to get.Also, my chair about a year after having it wasn’t leaning my clients back. I’ve got a warranty on my chair so I called Less on a Thursday to have him come and fix it and he said he didn’t have his schedule near him to book an appointment to come and fix it and he was out of town all weekend and Monday and if he forgets to call me Tuesday, that I should call him and book something................. when I was able to reconnect with him he told me it would be two weeks for him to come fix it. Nothing like running a business with broken equipment.What I’m getting at is if you’re working on opening up a salon DO NOT BUY FEOM WHOLESALE SALON EQUIPMENT. You will be treated poorly and not get what you pay for!!!!!!!!!!!!!!!!!!!!
Les has it all.