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Town and Country Tire & Auto
1033 W McKinley Ave, Mishawaka, IN 46545, United States
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Town and Country Tire & Auto
Comments
Cl
Review №1

Simple, easy shopping. Good mixture of stores and nearby restaurants. Can even find a place or two of entertainment and wellness.

Te
Review №2

Colby was exceptional handling my truck issues. It had special needs at age 21. He helped me make the right decision necessary with focus and great customer service.The place is right like a tight ship. Clean. I was impressed. Im recommending all my friends.

Ju
Review №3

I have stored my winter tires and rims at this location for the past six years … every spring I make an appointment and switch the tires and rim out for a minimal fee. Throughout my time doing this… I have also purchased new tires through this location as well as had my oil changed and they also fixed a alloyed rim that was chipped. I’ve always had professional service on each and every trip. I even told my own family they treat me like family going there. 👍🏻

Pe
Review №4

I know many people go to Gates, right down the street. Goodyear offers the same services, for virtually the same prices, but WITHOUT the constant smarmy up-selling. And I was in and out within 25 minutes.

Pa
Review №5

Amazing, good quality fast pace great work professional employees highly recommend to come to this business you wont be disappointed thank you again

Di
Review №6

I stopped in for an eval of the noise in the back ebd of my car. Thank goodness i did. I had a tire going flat and desperately needed shocks. Got it done in 90 min. Perfect and thankful

Sc
Review №7

I took car in for alignment and to fix a couple tires. They were great communicating with me on issue that popped up with strut and gave me options to fix. I thought the price was fair and happy with everyone I interacted with there.

Da
Review №8

Clogged AC hose and hole leaked scalding hot water under my dashboard and onto my feet while I was driving. This all happened on a Saturday morning while visiting South Bend. Colby and the crew were so nice. Gladly fixed my car for me so I could head back out of town in the evening. Very reasonable price, Perfectly fixed, nice people, very accommodating. Highly recommend!

Li
Review №9

Customer service reps that dont listen to the customers Initial complaint and then want to argue in front of other customers about it later arent too bright.

Ce
Review №10

Friendly fast service. They found good tires at a fair price for my car.

Ri
Review №11

They patched a hole from a nail in my tire. They were quick and friendly. It may just be me, but I thought the $25 charge seemed high. I could be wrong and this could be the going rate. Anyway it was worth it getting done so fast.

Pa
Review №12

Great service! Brian is extremely knowledgeable, up front, honest, and jumps to help people at a moments notice. Very happy with the amount of detail and care that they use when it comes to servicing my vehicle! Been here about 5 times and will continue to use them.

An
Review №13

Had my car towed there after they were closed. Yet called next morning and they were right on it. Plus AAA recommended, and I get a AAA discount. They also check air in tires, fluids to make sure my car is ready to go!

ta
Review №14

Quite disappointed. Thought I found a trustworthy place. I could not have been more wrong, and after reading the other reviews, I see I am not alone. Long story short, I am now out $200+ for a repair that didnt help solve the issue, and now they wont do anything about it. At the end of the day, they were dishonest and seem to enjoy ripping off hard working Americans.

Pa
Review №15

The only reason this place is getting 3 stars is because of Brian. Ive been dealing with mechanics and problems with my car for 2 months now and we finally just decided to take my car in somewhere local hoping to get better service and honest answers. Upon calling a couple weeks ago we were told to brung in the car theyll order parts and make sure nothing else was wrong. We were told by Brian itd take a few minutes so no appointment was necessary. My boyfriend took the car in and spoke with the owner. My boyfriend told me he was there no longer than 5 minutes. No appointments were made, nobody looked at my car and no parts were priced or order in that time. The owner brushed him off, had no interest in looking at the car and made my boyfriend feel stupid for explaining the issues. He was told theyd call me about prices in a couple of days. A week later and weve heard nothing. Called back to let them know we no longer had interest in their services and were choosing a different mechanic. Brian immediately wanted to keep our service and wanted to look up parts, prices and a time frame on when we could get my car in to be fixed. Brian seems to want the work and customers, the owner however doesnt. I cant support a business when the owner has no interest in making his customers feel welcomed and appreciated.

Ja
Review №16

Great work and reasonably priced.

St
Review №17

Decent pricing and they always do a great job on my car. Never have any problems after they have it

Ly
Review №18

Outstanding service. Reliable diagnostics. Fair prices

Se
Review №19

Dishonest and untrustworthy, go in for one issue and they will try to tack on four other issues... I will never go to them again and I have been telling people about my experience.

jo
Review №20

Ive done business with these guys for over 15 years. I can honestly say that I have never been disappointed for choosing them to handle my auto repair needs. Their customer service and quality workmanship has always came in far above the normal expected! Okay after all these years of loyal patronage it finally happened. Things took a turn for the worst. Had a vehicle in for some work, it was light related. The repairs done didnt hold up. About two weeks later it went back to the way it was before they repaired it the counter host blow me off made excuses. At that point I had started to attempt to reach the owner, who bounces back and forth between two locations. Left over a dozen messages expressing my concerns and explaining the situation to him. You never tried to contact me once! Not a missed call or anything. Taking this into consideration My overall opinion Town & Country Tire and Automotive has changed! So no I would not recommend them to anyone for any reason. Im counting my losses Im not even going to try to recover the cost other unsuccessful repair work, theyre disregard for long-term loyalty says it all! I would have met him in the middle somewhere on resolving the situation. But he lacked common courtesy to even inquire of my concerns, so Im done

Co
Review №21

Had good service in the past but recently went for an alignment and they came back with a list of stuff that needed replaced first. I declined and got a 2nd and a 3rd opinion both came back with car was fine and 3rd place aligned to satisfaction. 2 beats 1 sorry.

Ke
Review №22

They get you in at a timely fashion

ka
Review №23

This place seems to want nothing but extra money. I have never gone here myself but my family has gone here for a long time. These are my secondhand observations.It all started a couple years ago when they replaced the tires of a family car. Less than a week later, the car breaks down and they said that the axle is about broken, and completely unusable. Most mechanics check the integrity of a setup before adding more parts on, right? Not these guys! They were more than happy to take hundreds of dollars, no question.Next, fast forward to a year ago. A simple check engine light check later, and they come back with a whole checklist, totalling more than the cost of the car that was inspected.Lastly, and my final straw. Recently our family purchased a new to us truck. We brought it here for the pre inspection. They only listed a sub frame, control arms, and links and bushings. 2200 dollars later, not even 3 days after the repairs, the check engine light comes on (was not on before the repairs!) and the truck makes a horrid squeaking noise (was not noisy before the repairs!). We took it back to have them check it. The guy we talked to didnt mention anything about prices (keep this in mind, its important). A few hours later we go to pick the car up and they quote us for new struts (which were evidently NOT checked in their thorough pre inspection) and the oxygen sensor needs replaced. When asked if it is urgent, the guy curtly replies well, if you want the noise to go away which is code for no, it is not mechanically dire, but we want your money. THEN, and here is the kicker, they tried charging us for checking the engine light, when the guy earlier didnt say anything about a cost. We did not end up paying the steep fee for that.If you want unnecessary work done and only partial inspections marketed as thorough, go ahead and come here. If you want a 300 to 400 dollar markup from what a service is actually worth, go ahead. If you want more problems coming out of the shop than what you started with, go ahead.Otherwise, avoid this place. Go somewhere that actually cares about your car and not the dollar signs...theres a good place right across the street!

Sh
Review №24

I live this place! I live across the street and me and my husband always come here if we have problems with our car! I thankfully always go to the same person so they know all about my car. Today was my first time sitting in the new waiting room and I love it!!! I recommend this place to anybody!!! They even gave me a better price on my tires that than belle tire!! 🙌🙌🙌

Br
Review №25

To make a long story short I had my thermostat changed here and it was pretty pricey but I needed it done. 6-7 months later my car starts to have problems overheating so I take it in and they can’t find nothing wrong with it. After taking it in about 3-4 or times trying to figure out what’s wrong with my car they tell me I have a “blown head gasket” which is almost a $2,000 fix .. go figure. I took it somewhere else and all what’s wrong is my thermostat was stuck open! I wouldn’t take my car there ever again the mechanics there are mediocre and the place is a little expensive. And this situation really upset me because my thermostat was under warranty there and since they “couldn’t” find nothing wrong they couldn’t replace it under warranty. I feel like they just didn’t want to fix it for free. Again stay away from this place!

Ru
Review №26

Im visiting Indiana for couple months and decided to take my car to this place since its a Goodyear. Had an engine light on and few other things needed to be fix. I drop it off Saturday and they told me theyll call me Monday morning and let me know the issues and Joe much it will cost me to fix it. Well no calls, so I end up calling myself Tuesday and the manager explain and give me the total estimate. Fast forward, Saturday came, I came by to pick it up and they charged me $1400 instead of what the manager told me &1200. They told me they forgot to tell me they need to replace this or that or add thus and that. They done it without my permission and did it anyway. So I end up paying $1400 and left. Less than two hours after picking my car up, my engine light came back on, my horn is not working, and my grill is broken. I call and told the manager and he says we didnt touch your horn or even grill, bring the car back and we will take a look at it. I brought it back, they did the test on it and yelling me theres another issue why your engine light on. We not gonna fix it for free but charge me another $200 plus tax. Basically they rip me off and took advantage of me. So Im not coming back to them and I hope something will be done about this in coming future. The manager and the staff are very stupid and run their mouths. Very discourage and not pleased by it. Dont go there unless you know the mechanic in person. Especially for those of you who travel a lot, like me, I wont recommend u taking a car for a quick fix to place you do t know off. I have learn my lesson for sure.

An
Review №27

Charged my cousin 206.00 for a maximum 36.00 part and 111.00 for an hour 25 minutes which on labor book and my own knowledge 45 minutes and 60-80 dollars labor. 36.00 for less than a gallon of coolant witch should have been 9.00 . Total charge 391.00 instead of 156.00 . If you dont like getting ripped off, dont go there.

Am
Review №28

I have used this place for a while now and thought I was getting reasonable service. I had an issue with my truck and took it to them for a quote. I feared the worst as I saw the laundry list of items that needed to be replaced. I was quoted for a full brake replacement that was way out of my budget. I assumed they were honest and fair and began saving money. I decided after a bit to get a second quote from a guy I really trusted. Come to find out I DID NOT need ANY of the services or quotes that I had received from this location. NONE OF THEM! My cost dropped and I am only paying a third of what I was quoted for. On top of that things were missed that really did need to be replaced that is supposedly part of a routine check up. I am a very honest person and do not usually post negative reviews. Please take my advice and at least get a second quote. Very disappointed and disgusted with this location. Sincerely, Honest Previous Customer

Re
Review №29

Took our car in for the windows guy at the front desk was rude barely talked and when he did it was rude. Now our breaks are not working right and wont hold break fluid. Worst experiance ever never ever going back. I recomend baileys. Should have just went there.

Jo
Review №30

DO NOT TRUST THEM WITH YOUR CAR!!! Greg patched a leaking tire, and then two of my lug nuts fell off !! And they kept my wheel lock tool and basically told me they weren’t replacing it. They would cut the locks off for me is what they said. Do not trust them with your vehicle. Now I gotta call the BBB on them.

La
Review №31

Great service and work on my vehicles. They people at Goodyear listen and perform the work necessary to keep my autos working at their best!

Br
Review №32

I took my truck to town and country tire and auto on 9/28/18 for a simple 2 wheel alignment. After 45 minutes of waiting the service manager approached me and explained that they couldnt align my truck in their allotted time of one hour. He also informed me that to finish the alignment it would take a couple more hours of work and a couple hundred more dollars. I was told the truck should drive straight. Once I left the shop I immediately realized something wasnt right when the truck still pulled hard to the right. On their receipt it states that they set the camber, caster, and toe when doing an alignment. After driving like this for one month I took my truck to a different alignment shop. They finished my alignment in one hour and upon completion informed me, both of the upper control arm bolts on the left side had been left loose by whomever had last been in the engine bay working on the suspension, my caster, on the left side, was off by three degrees and my toe had not been set correctly on the right side. I will discourage friends and coworkers from visiting town and country tire and auto after my poor and dangerous experience.

T
Review №33

Great service at fair prices

Je
Review №34

A trusted Company, they always get my car in and out, great service, wont go anywhere else!

Ja
Review №35

Great staff - theyre customer centered and really know their stuff. You get what you pay for.

Sa
Review №36

Got me in and back on the road quickly... However they didnt balance my tires, which I paid to have done. My van has been driving terribly. Kudos to Bell Tire for fixing the problem!!

Mi
Review №37

Did a great job with my car but kinda pricey. Wish Ive wouldve known they offered a student discount before I paid all that money though.

Ro
Review №38

I had no air in my car but they took care of it immediately, thanks great job and inexpensive

Mc
Review №39

Got four new tires for an even better price and also got a new battery. very satisfied with the service and the employees in general.

Ot
Review №40

They always got my car fixed right the 1st time. And at a reasonable time too.

Ro
Review №41

Was in from out of town, needed an alignment before I left town. Dropped my truck off for about an hour. Quick, easy, and professional, no bs from these guys.

Br
Review №42

Theyre garbage i would never recommend anyone to go there when i asked to see the tires dude brings out 1 of the tires when i get my car back 1 of them are completely dry rotted all the way through mind u i paid 116 for 2 USED TIRES !!! call back once i noticed how bad the tire was and they wont replace it lol so that being said if u dont wana waste money DO NOT GO THERE IF I COULD GIVE NEGATIVE STARS I MOST DEFFINATELY WOULD

Ta
Review №43

I called before I went and I was in and out quickly....

Li
Review №44

Terrible! My car needed breaks so I went to this place. They called me 3 hours later and asked if I was sitting down. The guy told me a whole list of things and gave me a total of $1300. I dont have the money for this but did it anyway. Got the car back and it squeaked worst then ever. Took it back and they said they wouldnt do anything about it. What? Took to a different place and was told that the only thing they did was put on pads that should have only been $50 and that I was scammed. Stay away, far far away.

Jo
Review №45

Excellent been using T&C for tires and service after warranties expire for years and they never disappoint!

Je
Review №46

They charged me for a diagnostic test that they couldnt get a read. Charged me to take my fuel tank off and tell me they cant fix the fuel pump without buying a new tankThey charged as much as I was quoted to not fix it.

wi
Review №47

Very reliable fast dependable work very happy with the outcome

Te
Review №48

Fair and usually fast. Never had a problem.

co
Review №49

The owner sold me a bulged tire and I went back to return it and he told me it wasnt that he cant do anything about it but he wont. After that he pushed me out the door and kicked the tire down mckinley. It wasnt until i called the cops and they came he finally replaced it but only after he called me a liar saying i didnt buy it there and agter pulling out the receipt he gave me a new one as he threw the bulged one across the room in front of the police. I would never ever go back and i recommend you dont support this crook.

Na
Review №50

Horrible service, they installed a tired without checking if it was good. Come to find out the tire had a hole in it, when I asked why they didnt use their common sense to check the tire they had an attitude with me.. Staff is unproffesion and racist.

La
Review №51

A few nice little stores

ma
Review №52

Friendly, fast service

Ad
Review №53

Very expensive place. Charged me $120 for checking my car without telling me the price. Avoid if you want to save your money.

Ja
Review №54

Got is in quick and out quick

Bl
Review №55

Great management here there will to work for the working.middle class people not many shops do this for people im very happy i came here pleaseTo anyone who needs tires but is short on cash this place is where i will be getting all of my tires and customers tires from

Am
Review №56

Charged 2+ hrs labor for a job every other shop had quoted for 1 hr or less.TOTAL RIPOFF !!

Jo
Review №57

Quick and reasonable

Al
Review №58

Went in for a $29.95 they up charged $8 for disposal and shop supplies.

De
Review №59

Gave me a false quote

Sa
Review №60

I went to them, two weeks ago to have a transmission done, & they had to have another company put it in, im still having problems with my truck, if it hadnt been for my warranty, I would never went there, & the manager Ron has a smart mouth.

Ti
Review №61

Very helpful

bi
Review №62

Nice people

El
Review №63

Love it

Mi
Review №64

Great service!!

Wi
Review №65

Quick and easy

Information
4 Photos
65 Comments
3.5 Rating
  • Address:1033 W McKinley Ave, Mishawaka, IN 46545, United States
  • Site:https://towncountryautorepairandtire.com/
  • Phone:+1 574-258-5545
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Radiator repair service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–3PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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