My experience at Missoula Nissan Hyundai went VERY well. Mark was awesome. The mechanics completed my 60000 mile service and installed a new battery, diagnosed my Service Engine Soon issue all much faster than I expected. Great job by all involved! Thank you so much! I will be bringing my 2010 370Z back soon for a throttle body replacement, also a new key fob. I super appreciate all of the hard work by your team!

Andy & Adam both did a great job with us! Andy was a great salesman, making everything easy & painless. He was not pushy in the least, and was just there to answer our questions and to suit our needs. He even drove the car out to us over an hour away as it would not be ready for us to take home that day!! We live 2.5hrs from the dealership, so this was HUGE and very unexpected!! Adam in financing was also extremely friendly and the process from start to finish took much less time than expected.

Great Service. Very friendly. tried to leave a tip for the employee who gave my spouse a ride home. they wouldnt accept. said it was a service they provide and enjoy. would recommend to anyone who is looking for a place. Thanks

It was a great experience. They explained everything well & took care of my car quick.

I accidentally arrived an hour early, they fit me in, got me taken care of, best service department in Missoula by far!!

So for starters my Wife and I had a 2018 car and it died on us. My wife insisted on us buying a car because we both work and having a working car is a necessity.When my wife went in it was an overall a bad experience.When she expressed that she wanted to see the car report they told her You would not understand the report. Without mentioning the car had some serious problems.We have spent over $2000.00 in repairs. Our Ac compressor went out within 5 months of having the car. An Ac compressor last on average 10-15 years says google and our mechanic. Also our radiator belt shot. After spending on upwards of 9 grand off the lot, I would have expected a spare key at the very minimal. Im extremely upset with the staff who sold us this car because they had no respect for my wife, and she felt like she was taken advantage of.The disrespect that this dealership has shown my wife has me in utter disbelief and should be considered whenever purchasing a car from this dealership.

This is the best auto shop in town hands down. Sales are on point, service is excellent and the follow up is better than anyplace Ive been! Shout out to Joe and Troy in sales and Mark in service. After wrecking my car these guys took care of me from beginning to end. Id recommend this business to my family and friends in a heartbeat. I dont say that lightly after 13 years in sales and customer service industry. Keep doing what youre doing!!

I was kept informed what the technicians were doing even though the service department was extremely busy and they even managed to find a time to me to come in before anything major went wrong on my vehicle. Also were very prompt in scheduling for parts to come in and be replaced before I headed on a long, planned road trip for family.

I just bought a truck from Joe at Missoula Nissan and it was such a great experience! Joe and Adam made the process super easy and they even delivered the truck to me! Thank you all for your help! And the truck is awesome and we had a great first road trip to Georgetown Lake :)

I bought a car a Chrysler 200 thay liedon selling report say I make more moneyIm on ssi $800 a month my credit like400 so how thay sell me a car I dont makerequirements buying a car I have to give carback a year ago thay took advantage to sella car person on ssi I have a older ford escorttrade in thay sold car go to collectionsI have $1200 in collections that so Ilost 2 cars have money in collectionsthay need to give me my ford escortback no I didnt have proof job incomethats OK I have a lawyer ready to suenissan missoula send me proof incomenot proof income at 28 percent

I needed a spare key made before the only one we had was lost. It was about 415 when I arrived at the service desk. They were able to work me in and program me a second key in less than 30 minutes.

Found exactly the car I wanted there,Troy & Justin made the whole experience so easy & worth the 3-hour drive! Their customer service is levels higher than any other dealer I’ve dealt with in MT& I’m a native so have dealt with lots of dealers!

So far my experience was great. Thank you nissan/hyundai.

1st time at dealership.too soon to tell but seemed honest were friendly and professional everything was done that I asked for

Went in for 15,000 miles services and the worker was awesome both kind honest and real about what he had to say. the sevice its self was fast barely had time to run grab a little food before i was getting the call about it being done. will keep coming back

I was very unhappy with the service I received. When you go to a dealership for repair, you can expect a high quality service. I was charged an exorbitant amount for a simple repair and when I questioned it, I was made to feel guilty that I was taking food off the table of their staff. After a second call to them they decided to lower the cost. They completed the simple repair to my door latch and now the door does not close tightly. I will not be returning to them for service of any kind in the future and now have a different issue than what I brought the car in for in the first place.

It was easy to make the appointment, the service staff was very courteous, and the work was completed on time and as requested. It is a really nice touch that they always wash your vehicle before returning it to you!

I went in for an oil change and tire rotation. The person on the phone scheduling my appointment was incredibly friendly and kind. They told me my appointment would take roughly an hour to an hour and a half so I was prepared for that time frame. When they came and got me from the waiting room after only 45 minutes telling me my vehicle was done I was shocked and pleasantly surprised! Great service, friendly faces! Thank you!

Called service back and will make a second, return trip from Hamilton to Missoula to get key fob programmed correctly.

The staff there are amazing. The show Room was clean the car were immaculate. I bought my 1st brand new car from their And I really appreciated the fact there are no hassle. My salesperson Troy zastrow was extremely helpful and polite patient and help me find exactly what I was looking for. I would be happy to go through the experience Again withall future purchases.

My mother brought her Murano in for service here last week. They originally quoted her for her service (she says $680 something) when she called to make her appointment. It was a 60K mile service.She dropped her car off and I picked her up and took her home. Just over 4 hours later they called and said her car was ready. I brought her down to the shop and when she went to pay and retrieve her car they handed her a bill of $906 plus change!When she told them the original quote, they said Oh someone misquoted you, the actual service costs this amount. They mustve misunderstood your service needs. I tried to argue in her favor to no avail. Extremely irritated, she paid and left.My mother is not old and forgetful, she is only 57, she knows what was quoted and what was actually charged.Needless to say, she will not go back to Missoula Nissan and we will let everyone we know who own Nissans what happened and how they overcharge their customers.

Then whent above and beyond to do my oil change and check my other things on my vehicle to make sure it is running good. Also they got someone to finance me when I don’t have the best credit

Sales team was great, Michael and Troy... honest and not pushy. Had to get rid of a warranty and Justin Sinclair the GM stepped in to handle it. Thanks Justin, Troy and Michael. Oh and Mike in service is really cool! Great job all around by Missoula Nissan!

Andy was awesome! Very professional bd very helpful. Scott and Andy worked hard to find the specific truck we wanted. We are happy!

Worked with George and Adam. Great service with no pressure. ThanksUPDATE: Realizing that when purchasing a used vehicle you are responsible if it needs work... but I was assured that certain specific repairs had been performed. They were NOT and now I’m facing a major ball joint repair, a problem which is very unsafe. (I drove this vehicle from Missoula to Helena in this condition. Lucky to have made it.)

This place is shady. Sold a friend of mine a lemon and the front guy in there is a real ball of ego, mental health abilities, and rudeness. A stereotypical second rate dealership somehow representing the Nissan name. Very bad integrity. Very bad authenticity. High prices and low inventory. Thousands of places to choose from so feel bad for anyone who has an experience here.

I had a fantastic experience purchasing a new car today with Mike as my salesman. No pressure, no back and forth on numbers with their finance guy. Ill likely be back in a couple years!

Bought a used Honda from these guys. Price was fair and the car is great, HOWEVER.. I set up financing through a specific loan officer(Melissa Muser, Clearwater Credit Union, AWESOME lady) but when my financing went through she was kept out of the deal and Didn’t receive the credit she worked for. I work commission, she works commission, THEY work commission so I’d hope they’d understand but this is part of why I won’t sell cars again. Again, car was great, attitudes were great, but I’m loyal and believe in taking care of those who help out others and they should respect buyers wishes.

Had a service done and was charged over $800 in labor only for just over 3 hours. Much higher than any other dealership Ive experienced.Update: Had my vehicle serviced on 03/01/2021. Vehicle was at shop from 12:00 until I was called at 3:21 letting me know it was ready for pick-up. We were in shop setting up paper work and rental car agreement until close to 12:30 and my vehicle was still at entrance to shop waiting to be serviced. Vehicle was actually in shop being serviced for less than 3 hours. I was charged $802.99 in labor for under 3 hours of actual service. When I responded tp the satisfaction survey, I stated this and left a google review about my experience. The GM Justin responded to my review saying Response from the owner 2 days ago Hi Shannon, we would appreciate the chance to hear more about your experience at our dealership recently. Our labor rate is less than half of the price you had mentioned above, so it sounds like we are missing a piece to the puzzle. …More He left a contact number and I called him. He stated that the price I was charged for labor would have actually equaled about 7 hours in shop. He said he would shoot me an email with a breakdown of charges. I never received email and he did not respond to my 2nd call. I would like a refund of at least half my labor charges as I was overcharged by a large amount. I have proof of labor charges in invoice, proof of time of my appointment in email and text and record of their call to me at 3:21 saying my vehicle was ready. Also time of transaction paid at 3:56 pm after we made our way back to shop.

Come in the dealership trying to buy 2 vehicles. A 2020 Pathfinder and a 2016 Dodge Ram truck. I also bought the extended warranty bumper to bumper 5yrs/100000 miles warranty at 1800 plus with the approval from the GM. The process was great until I went into finance room. From 5 yrs down to 4 yrs. by the way, the truck I’m buying has 60000 miles. The finance guy explained to me that up to 100k miles which I’m paying for 40k miles. From 5yrs down to 4yrs extended warranty he’s asking me that does it matter if it take me 4 yrs to reach to 100k miles? I’m paying 1800+ for 5 yrs not 4yrs. It’s up to me to decide how many miles to drive per year not him. I told him that I don’t like the dishonest from the way he worked so I left. He called me on my cell phone say that don’t over judge his integrity for over dishonesty than hung up. Its so rude of the way he treated his customers. I felt so bad for the salesman that 2 vehicles deals caused from finance guy. So be careful when you go into the finance room. Read carefully before you about to sign

Absolutely the best customer service we have ever received. Missoula Nissan has went above and beyond in every aspect and we couldn’t be happier or more grateful for such an awesome experience! Thank you all!

Brought my 2019 Pathfinder in for a tow hitch.Got me in right on time and the service rep was friendly and helpful.I left the car with them for the day and they got me all finished up and ran it through the car wash.They did a fantastic job with the work. The hitch looks like it came out of the factory.I am extremely happy with the people and the quality of work from these folks.They go above and beyond for great customer service.

Service representative Michael Boyd was really courteous, friendly and helpful. He responded to all my questions. The headlight in my car was quickly replaced . In addition, I needed the donut tire replaced and he took care of that also. I recommend Missoula Nissan for car care.

Took my Altima in for an oil change and because of a weird squealing noise. They changed the oil and he said one of my belts was old and needed replacement. I OKed the belt replacement and they did the replacement. Total cost $194. No problems, right?After I brought my car home (just over 8 miles from dealership), I noticed a weird smell, not sure what it was, I checked things out and didnt notice anything right off the bat. Next morning I come into my garage and find fluid under the engine. WTH? I asked my neighbor if he knows what it is and he says it smells and looks like radiator fluid. Again WTH? He says I shouldnt drive it but get it towed somewhere. I call AAA and they tow me to the closest shop, not Missoula Nissan.After looking at my car they said the radiator has been punctured and needs to be replaced. I told them I just had my car in for a couple things at Nissan, could they have caused it? He said its possible if they didnt necessarily know what they were doing.Too much of a coincidence for me to believe it just happened. But I cant prove it so I had to pay $600 for a new radiator. Thanks Missoula Nissan!

Michael Altmaier worked extra hard to have my car ready after it was received at the dealership. He is always ready and willing to help with any and all questions I have with my 2020 Murano. Nicest salesman I have ever dealt with and I have purchased several vehicles over the years. He is a no pressure, honest and courteous employee.

Michael was courteous and helpful in getting my car checked in/out for an oil change appointment. Service was done quickly. Appreciated the multi point inspection and that my car was washed and wiped clean inside. Thank you, Michael, for wearing a face mask😷

Solid work!

George was very helpful. He went out of his way to accommodate my crazy schedule. He spent extra time to explain all the new electronic/computerized components of this geourgous new vehicle.

We had an absolutely amazing experience here, we were able to call and get approved ahead of time since coming from out of town. It took only a few hours over the phone and the team was on top of our case. They called back quickly after running our info and handled our paperwork with accuracy when we arrived. They were extremely helpful, and showed above and beyond hospitality for our very short visit. I would highly recommend this place to anyone on a budget, or looking for a good vehicle at a decent price.

I am a 64 year old Car Guy who has been around the block a few Hard times and finding and buying a Used Car is one of those hardest parts of life and Joe Blitz and his Sales Team were Straight Shooters with no Song and Dance or Pressure and they gave me an Honest Good Deal while Earning My Trust and thats not easy to do and I drove my new Used Car back to Helena Feeling Good and Very Happy with a Smile, thank you much Joe for making it easy and right for me.

I found Missoula Nissan in desperate need for a rental car, Melody was prompt and helpful in getting us a reservation. A fantastic option for a rental!

I ended up with a screw on the back tire on our rental, our Nissan is in the shop in Idaho we were traveling out of state. I went in with very low expectations because the Nissan local to us is a hassle. I am so thankful for the gentleman that helped us, they went above and beyond to make sure we were happy with what they were doing and made it home safe. They even went out of there way to address the issues I had with my local service center, 10/10 worth traveling the 2 1/2 hour drive to their shop compared to ours. Thank you so much!!

I went in for a routine tire rotation and inspection, and was so pleased with the friendly, timely, considerate, and honest assistance I was given. Excellent experience from drop off to pick up. I will most certainly be returning again when need be.

Great car buying experience, definitely my best car buying experience.

Had a wonderful experience! No pressure to buy and helped me find exactly what I was looking for. Would definitely recommend and they will have my business in the future.

They got me in quickly to fix a recalled airbag despite being booked out weeks in advance. Friendly, fast, and patient! Would recommend based on my experience.

Great service, I can tell they care and have a desire to help me. They took excellent care of me! I will have all my device done there!

Very professional and friendly service. Got the job done fast and efficiently.

Very professional, helpful and pleasant.

I called on Wednesday for a Saturday appointment to get my oil changed. Once there I asked for an update to my Rogue’s computer system, due to a Nissan mailing notification I’d received. Staff was happy to accommodate my request and still got me out by closing time. I’ll keep going back because these guys are pleasant, friendly, and genuinely care about my experience. 5 stars and I absolutely recommend!

Great guy. Very friendly quick and efficient. I plan to return for my vehicles services

Affable, intelligent, patient, accommodating - a perfect car buying experience

The service was done very professionally. I have used them for service since I bought the vehicle six years ago and they are fantastic. Their pricing is comparable to their non-dealer competitors and is always top shelf.

One of the best experiences I have had buying a car. Joe even helped me figure out a way cheaper car insurance. The car was detailed so perfect too.

Fast, efficient service for routine check up.

Out of all the dealerships Ive dealt with, Missoula Nissan service dept ROCKS! I trust them when they tell me something and they never overcharge and theyre always fair. Best service, reliable and easiest to deal with when making appointments and always warm & welcoming. Theres always cold bottled water and plenty of comfortable seating as well.This is my 4th vehicle through Missoula Nissan.

The team at Missoula Nissan were flexible with my schedule, completed my car service quickly, and were so pleasant and helpful. I go to them for all my car needs and they always do an amazing job!

I called in about a recall and left with an oil change, tires rotated, recall checked, xar inspected and cleaned and a grill quote for 45 bucks and they were super fast and outgoing and beyond helpful!!!!

Everyone was very helpful, friendly and professional

Very professional and accommodating stuff here. They offer first class service and a great collection of used vehicles to choose from.

Seriously amazing!! Customer service is through the roof! Great atmosphere. They were quick with everything I needed and transparent about every small detail. I will definitely go back again! Thank you Camille :)

Walked with just a few requirements for a vehicle not expecting too much to be available. Troy took that information and ran with it like a champ. We were able to find a few that suited my needs and were able to narrow it down and get the deal done. Cant recommend working with these guys more highly. 6/5 stars if I could.

The service department has really stepped it up in the last two years. Prior experiences were not good, but under new management and a new team of service advisors, we went from never wanting to buy a car from them again to buying a new car this year. Keep up the good work guys!!

Excellent service from start to finish. Scheduling was fast and they were able to get my car in quickly.

Mike was amazing! All checked out great. He is always happy to help when I have a question about my Rogue.

Joe and rest of team were great! Will send customers there way! best car buying experience and not overly pushy like other dealerships

Camille sold my husband and I a truck at Nissan Missoula, she was awesome through the whole process. Adam the financer went above and beyond his job to secure an amazing payment, only to get better when he called us with an even better option. We will do business here again in the future! Thanks again guys 😊

I take my truck to the service at Nissan Missoula Montana the service technicians all the guys in the back are polite they take good care of my vehicle I know when I let them work on my truck I know they do the best they can and give me updates on any thing that needs to be changed or needs to be fixed

Got a good deal on a really nice used car. The car had some issues but everything has been taken care of. Happy to drive my Jeep now

I would never ever buy another vehicle from this place. I wouldnt even recommend a walk on the lot at this point. I went in back in August to purchase a vehicle, the first vehicle I tested drove was a 2013 chevy half ton with 85k miles on it. While driving it I notice the shifting was a little rough, brought it up to the salesman helping me an he told me it was normal for an older vehicle while high miles so shift a little rough. Next vehicle I ended up buying, yes used (i get its a buy how it is,) however we went to change the breaks on it as the passenger side would squeak here an there. No biggie 80$ and a simple job. Just to find out the passenger axle had a tear in it and it was as if someone just wiped the grease off an called it a day. Well I called Nissan, hoping they would do what was right an fix the issue. When getting into this truck I told the salesman im a single mom of 2, working 2 jobs, we enjoy hunting, fishing, and camping. So clearly we needed a reliable vehicle. After finally getting ahold of the GM he told me to bring the truck in an they would look it over an if it was something they missed they would make it right, I thought great!! Well they looked it over, not only was the passenger axle going out, but my driver side front axle had a tear in it. I bought an extent warranty on the truck beings it was used. One of the service mangers asked if I drove on pavement with 4wd (when we had no need for 4wd, summer/fall months). Then proceed to tell me one of his senior technicians looked that truck over when they took it in and both axles were fine. However, we went to change out the axles ourselves an the driver side axle that only had a tear in it, came out in 2 pieces it was not just a tear. As the passenger side also came out in more then 1 piece. I would not ever trust them, 4k miles 2 axles were done for?? They saw a situation they could take advantage of and they most definitely did. Again I would never ever recommend them, I would never ever even take a walk in that lot. Theyre saling vehicles that are not safe, make you feel like they will do the right thing, just to put the blame on you so they can sleep better at night.

I purchased a car from Nissan about a year ago. I worked with Joe who helped me every step of the way. This was my first time buying a car so I was a little anxious about getting bamboozled. I couldnt have asked for a better experience! Joe and the other staff members were truly helpful and transparent throughout the entire process. I get my car serviced here as well and theyve always been fair and able to explain everything. After having a terrible experience with University Honda, I cant say enough good things about Missoula Nissan!

Love bringing my car here, they are quick and efficient, along with reasonable prices! The staff are nice and accommodating!

Amazing, friendly customer service, fair prices and the most patient employees. So glad my first car buying experience was here!

They were absolutely amazing there ! I have always bought my vehicles at lithos but they had the truck I wanted so I gave it a shot. They are extremely friendly and don’t care about only making a dollar, they care about their customers. Will definitely go back to them if I ever trade of my vehicle again!!!Highly recommend them if you don’t wanna be taking advantage of!You guys are the best !!!

Good people, bought a car there yesterday

Very helpful and knowledgeable staff! Glad to know my car is in good hands!

Recall work on my maxima. I did not expect my car to be vacuumed and washed. The work was completed in less time than expected. Great experience.

Very pleasant experience. Mike was my sales person - he was very personable and knowledgeable without being pushy - very much appreciated.I would recommend Mike and Missoula Hyundai without hesitation.

I scheduled an appointment to test drive a specific vehicle. When I got there not only had it been sold but they were pretty apathetic towards me. The next day they texted me that they were sorry I’d missed my appointment. I reminded them that I hadn’t and that I’d even shaken his hand.The next day I spent my $20,000 at Lithia Toyota.-Editing to 1 star from 2.Their response to my original review is that they don’t hold vehicles for test drive out of fairness. They should probably not name the link to test drive as “Reserve this Vehicle”. How asinine.

Its over priced and ok

The associates were helpful and solved our issue in a timely fashion.

Dan was incredible and very accommodating and friendly. I came in for an oil change last minute for an up an coming trip. I was able to get right in and taken care of promptly and was out in no time. This is the second time Ive come to Nissan and it has been an amazing experience. Thank you Dan!!!

Great fast, friendly service and finish with a car wash! Highly recommended.

I love Missoula Nissan Hyundai. Its why I bought my Sonata: they are so great!!!

Fast and friendly staff highly recommend the place definatly going back when its time for an upgrade

My 2019 Nissan Frontier was leaking and I brought it into the service department to be evaluated and repaired. The team was great and fixed the issue and everything was warranteed! No cost to me.

I’m always happy with the service I receive with the Missoula Nissan Hyundai service department. However, these surveys get exhausting. I dread having to fill them out with the guilt of your employees getting in trouble if I simply lack the time. There should be more incentive for customers to take the time to fill these things out.

Great, fast oil change. Michael Boyd is an excellent service advisor, knowledgeable and very helpful.

We had an awesome experience with the team at Missoula Nissan and Hyundai! Our salesman Joe was friendly and fun to work with. We came in looking for a hard to find vehicle in our area and ended up getting two new vehicles!

Service was excellent and very quick. And they took all the precautions with minimal contact. Very impressed

Thank you guys for the awesome truck!!! Troy was an awesome Salesman! Everyone there really friendly! Drove 2 hours to get this truck! Where able to get in and get out! Without having any hassle!

Ive been going to Missoula Nissan for years and have always had a positive experience.

Weve only purchased 1 other vehicle brand new so a trustworthy sales staff is important to us. The staff here are the kind of folks who go above and beyond to ensure your happiness and satisfaction, you can just tell they are good people. We really appreciated their honestly and guidance, great truck buying experience!

This dealer was awesome to deal with very easy and fast. Highly recommend Adam for your finance stuff and I used Andy for my buying!

Originally, I was a little worried about this dealership because of the Yelp reviews, but it was one of the few dealerships in the area that my bank had connections with. In spite of all of the negative reviews on Yelp I had a pleasant experience. I had already done a good bit of the research ahead of time and came in with an idea of what I wanted. I ended up getting a 2017 Hyundai Tucson and that was kind of what I was going for. They worked with me to try and get the price down into my range and got really close. I appreciate the goodwill. The Sales representative was pretty knowledgeable on cars in general and had a solid understanding of the features in the car I was looking at, comparing them to higher end models and alternatives since it is a Hyundai/Nissan dealership. Thanks for being familiar with the product you are selling. The Finance specialist was easy to work with and did not tack on a bunch of extra stuff that I didnt need or want. This was not my first time buying a car, and I really fell into the trap of getting a bunch of extras I didnt need the first time. Also, the Manager came out to talk to me for a bit and worked with me on getting the price down from the sticker price, so I feel like I got a pretty good deal in the end, getting just a bit lower than what the bank estimated with all of the discounts available. They gave me the service window and advised me as to when I should get my first service based on mileage and use. I wasnt sure when to schedule it, but they did offer to do so. I decided to wait so I could do it myself. All in all it was a pretty quick and pleasant experience.

Troy is the man! He was very helpful and gave us the options to fit both our price range and taste. He was very personal! We will definitely come back in the future!

Jesse was amazing! If you’re in the market for new wheels, go see him! I have had very poor car buying experiences in the past, but Jesse made up for all of it!

We have purchased 3 cars from Missoula Nissan/ Hyundai and in each case the experience was positive. The sales personnel and general manager were courteous, knowledgeable and had our best interests at heart. When needed, we will buy there again.

Although we are in different times with this virus and lockdown, the team at Missoula Nissan went above and beyond to make our new car adventure seamless and painless! Truly appreciate what they did and how quick everything was!

Brought our Nissan Altima which we purchased there in for a recall repair. Scheduling was easy and the work was done quickly.