Mo
Moberly Motor Company
1520 N Morley St, Moberly, MO 65270, United States
Comments
Ri
Review №1

Great Experience! We live 2 hours away so it was a transaction done mostly over phone and internet. Our sales professional, Buddy, did a great job responding quickly with all the information we requested. Upon our arrival and 1st time seeing the truck in person, my wife and I were both very pleased. It was just as the pictures showed and how Buddy had described the truck. After looking it over and taking a test drive we made the decision to complete the purchase. Calvin, the F&I Mgr had everything ready to go. He reviewed all our paperwork and explained all the available coverages to us. We even took advantage of some additional protection. We were out in what seemed to be no time at all. Overall great experience. .

Al
Review №2

I would highly recommend this dealership to anyone. They do the best that they can to make sure you get into a vehicle that you want/need. Everyone was very nice and treated us very well. It is definitely way better than Columbia Honda, which I went to prior to them. They actually showed that they care and took the time to find a bank that would get me financially approved for a different vehicle. Go to Moberly Motors and ask for Marty! :)

Pa
Review №3

My Bronco needed a new bumper. I was scheduled as quickly as they could get the part in stock. Dropping off and picking up was easy and I was able to work around my work schedule. They put on my license plate part on which above and beyond. I was very happy with the body shop. Of course, this isnt the first time that weve used them. They have always done great work with all of my Ford vehicles.

Co
Review №4

Had a cold start engine nose On my 2015 expedition left it at moberly motors to be diagnosed the next morning paid their $107 diagnostic fee for them to find nothing wrong with the vehicle. Took the vehicle home and started it up the next morning for it to make the same exact noise, called and let them know and they said to bring it back in but they can’t get me in for 2 and half weeks. Is this a game they play to make money without doing any work?????? Just my experience not very satisfied

Jo
Review №5

Fantastic customer service in fact the best I have received at a automotive dealership in many years.Associates were friendly and wanted to assure that I was satisfied with everything about my visit.This was my first service at this dealership and will be the only one I use for my service and new truck purchases.

Ro
Review №6

Buys beware after sale don’t care about buyer- service department does not keep common supply’s like tires in stock for vehicles they sale on lot - service representative even makes statements like “ beggars can’t be choosers “ Will never buy from again - still have service package there and will not use - horrible deplorable staff with zero respect to the purchasing party - Sure dealers in Columbia won’t treat you like this “ Buyers BEWARE!!!!

Ma
Review №7

I was very happy with the service I got at Moberly Motors.My screen said “low battery” so I thought the car battery was low but it turned out that it was the battery in my key fob. Saved a lot of money.

Ta
Review №8

Service is good. Oil changes fast & affordable. They are thorough checking your vehicle and not pushy. Staff members are always friendly.

Br
Review №9

Well all I can say is it was AAA recommended and certified however after my repair Im still experiencing problems and I was just there yesterday again Im not sure that they even changed my oil seeing as how they didnt change the infocenter and on top of that my car started doing the same thing it was doing yesterday today its like an intermittent problem sounds like a sewing machine and pulls a little bit as you speed up going down the highway especially in cruise control anyway it hasnt ran right since it came back from there. I guess what I really need to say is it started out as damaged to the front end and radiator from hitting a piece of wood in the highway from highway construction and it went into their body shop and after they repaired my radiator or replaced it my air conditioning has not blown right, my car is louder while running idle and louder in general, and it just simply doesnt run the same theres something wrong with it but theyre not willing to admit it so I guess I get to live with it until I figure it out on my own. It took me over 2 months to get back in there to have my oil changed and have it looked at they didnt change my oil and they told me there was nothing wrong on diagnostic so good luck with this place maybe if youve been going there a while theyll treat you better I dont know.

Be
Review №10

Service department always good to work with your schedule for repairs and all employees are polite. To add to this review I love their cleanliness in all departments, the choice of refreshments, the comfortable lounge and television. Also a counter/seating area for bookwork and a round table with chairs for a family group.

St
Review №11

Moberly Motors is always my go to place for service. They are friendly and take care of my vehicle in a timely manner. Great service!

Da
Review №12

They were friendly and completed the service in a reasonable time and gave me a complete run down on my vehicle at a reasonable cost. I would recommend moberly motors to my friends.

Te
Review №13

Very nice place and people. Service was fast and easy. Did more than other service departments that Ive been to. Definitely going back.

Me
Review №14

I went in for an oil change. They found a few repairs that was supposed to have been done at another dealership and took care of it for me. They where great to deal with and I will be going back.

Ha
Review №15

They are nice people. Good chance we will deal with them in the future.

Ma
Review №16

Moberly Motors is a great place to do business!They are very accommodating and efficient. I can count on them to keep my car serviced and safe to drive. I am very happy with my purchase of this car and will continue to do business with them.

Am
Review №17

The Services Department got my vehicle in quickly. They diagnosed the problem and contacted me within about 3 hours and had the repair done that day. They were very courteous and helpful.

Co
Review №18

Greg is the sole reason I was willing to drive 7 hours without seeing the truck in person.He was straight forward on the phone and I was confident he gave me a great deal and would hold through on it. He held a very desired truck for days so I could make the trip.The experience was wonderful when I got there. Everything flowed quickly and smoothly and Greg and the whole crew were pleasant to work with.Again, Greg was straight forward and did not try to haggle and I could tell he was an honest person. That is why I chose to drive 7 hours there and 7 hours back.I will work with Greg and Moberly Motors again in the future because of my experience!

Mi
Review №19

We love PG and Calvin! From Moberly motors. We love the exceptional service and detail they put in to make the customers feel great about the vehicle that best fits their needs. Everyone at Moberly motors works great as a team well. We got a great deal on a brand new car! I highly recommend buying your next car here!

Em
Review №20

Ricardo was wonderful and honest. The whole process was short and fast. I never felt like I was pressured (which is rare for dealerships). We will definitely be buying our next car with them.

Sh
Review №21

My wife and I just purchased a preowned Jeep from Moberly Motors. The whole process went very smooth, no high pressure haggling. We looked one evening after work and wanted to think about it, and they let us leave without pressuring us to make the deal that night. Called the next morning, got together on a price and went back that night to get it. Paperwork was done when we got there and in about 30 minutes we were back out the door. Very pleased with the process.

Ri
Review №22

Everyone did a great job as usual. Joe, Buddy and the rest of the crew do a great job. I am a repeat customer. I will be back!

La
Review №23

Best dealership around! Such personable service, they take great care of you! Buddy Smith was my car guy, and I would recommend him to anyone! He was very patient in helping me find the car of my dreams and I could not be happier!

Ge
Review №24

Good as new and such fast service. NY truck was parked for many months and had extensive wiring damage due to pests. The team was very thorough and fast as well S patient and accommodating to my needs. Thanks again for the great work!

Ad
Review №25

I have purchased three vehicles from Moberly Motor Company. Each time, Joe Potucek and his sales staff were friendly, helpful and knowledgeable. Additionally, throughout my various experiences with Moberly Motors, I have come to believe that the dealership is a trustworthy, efficient business that takes care of its customers far beyond the day of sale.

De
Review №26

Stacy is one of the nicest ladies I have ever met. She went above to help me and my vehicle out. The next time I had to come in I had an oil spot. The tech and advisor Bill helped me out. They even washed my vehicle!! Moberly Motor company is a wonderful place to do business. Their people go above and beyond for all your needs!

Ti
Review №27

They had a car i really liked its a real shame the bank they were going to use wouldnt help Boonville Bank apparently a person has to be RICH!

LM
Review №28

Good for what is available in todays world. Good price, friendly staff, fast process. A++ We would go back.

An
Review №29

Friendly, efficient. Highly recommend Buddy Smith and Calvin Vilt to work with.

Ri
Review №30

Katlin was great. Helped me with the repair parts needed. Order and received repaired in 2 weeks. Also Moberly motors has a great guy Charlie. Gave me a ride back to work while the work was done on my F150

Na
Review №31

If you need a new or used vehicle look no further, I had a great experience, everyone that helped me was kind and knowledgeable. Chuck was awesome to work with and I feel I got a great deal on my new truck. They took care of all my requests. I will do business again. Definitely a great dealership!

Ca
Review №32

Nice people, but my last three tire rotations and balance either didnt get balanced at all or not well. The first time I took my car back the next day because it was nearly undrivable at speed. MM service made it somewhat better, but still quite a bit of vibration. The second time it was again bad, but I just put up with it. This week after my rotation and balance it was once again nearly undrivable, the steering wheel vibrated so hard it would have made my hands numb if I drove very far. I drove to town slowly this morning and I took my car to Plaza Tire to see what they could do. They balanced the tires and my car drives perfectly, no vibration. I guess Im done using Moberly Motors for tire work. And yes I specifically asked for balancing every time and was assured that the tires had been balanced. I dont need a refund since the rotation and balance was free because we purchased the tires at MM.

Ra
Review №33

Service department was great. I would highly recommend Moberly Motors to have service done.

Mi
Review №34

Friendly service dept. Called with detailed info of complaint, and quote for repair. When we got bill it was less than quote, and was completed 2 days before it was suppose to be. Will go back again for sure.

Da
Review №35

Best car buying experience Ive ever had! Joe and Greg were great to work with and did everything in their power to make sure that we were happy with our purchase!

Lo
Review №36

Chuck found the blue Lincoln Aviator we were looking for and called us upon its arrival. Comfortable negotiating price, making decision quick and easy. Thanks to Chuck & Joe we are in the size vehicle we need to be and it’s a beauty!

Ro
Review №37

Professional prompt service. Bought several vehicles from Moberly Motors never had a bad experience. They have helped me with several vehicle problems that they didn’t have to help with. Issue did not originate with them. Some I was just helping a friend out. They have always been willing to do what they could for us.

Da
Review №38

The service department at Moberly Motors are very punctual and thorough. They explain everything that is done to my vehicle and have never surprised me with additional costs. They are always friendly and professional. I would highly recommend them to anyone .

Do
Review №39

Everyone helpful like always. Very accommodating about setting up the appointment. They were ready for the service work when I arrived, and the work was accomplished quickly.

B
Review №40

These ppl just have a nasty attitude and are not accommodating. I do not expect to be talked to like they do, roxanne very nasty attitude with customers. I knew this and tried them again, and it hasnt changed still snippy and short with customers.

db
Review №41

The service scheduler was extremely friendly and was able to fit my vehicle in in a timely manner. The warranty recall did not address my issue, but they did what was required under the recall. I did find a bulletin TSB14-0017 that addresses my issue, of which they weren’t aware of. I will gladly take my truck to them for work in the future.

Jo
Review №42

Service Department personnel were there to greet me. They were friendly & told me what they would be doing to my vehicle.

He
Review №43

I went to Moberly Motors wanting to buy a vehicle, but okay if I didn’t find something I wanted or could afford. Buddy Smith not only listened to what I wanted, but never pressured me or made me feel rushed. The rest of the staff I worked with were great as well! I walked out with a new (to me) Lincoln MKC Premier. I will always recommend Moberly Motors and Buddy Smith. Great place to buy a car!

Te
Review №44

Whether there for service or buying a new car, Im always impressed.

Do
Review №45

Service was great. Keeping my ‘19 MKZ current with all the needed services.

Sh
Review №46

Great job! Thanks

Jo
Review №47

Best experience I’ve ever had buying a new car. Great team and great customer service!

Ch
Review №48

Good to deal with. Worked to find what we wanted. Would use them again.

Ja
Review №49

My experience with Moberly Motors sales person Greg Walker was very pleasant. He was very informative in every way possible. We felt that the entire experience was more than fair. We would buy from there again. I would encourage my friends to shop there as well.............................................................................................................................

Ca
Review №50

I drive from Columbia for an oil change because I know I will be well taken care of. Thanks guys! See you all next time.

El
Review №51

Great people, great service, straight forward, didn’t try to upsell me anything I didn’t need. It was nice to see a woman at the front counter.

Ma
Review №52

Meg and bill in service were great to deal with !!!

An
Review №53

Professional and courteous staff. Pleasant experience. Highly recommend.

Ch
Review №54

Delivered and picked up husband for truck repair. Employees were VERY helpful and repaired our truck quickly and accurately. A very pleasant experience.

La
Review №55

Punctual, diligent people working at Moberly Motor Company!From the front desk to the shop, all personal were polite & helpful!Coffee tasted good, too! 😊

Ru
Review №56

This is my second vehicle from Moberly Motors, excellent customer service. Highly recommended.

Am
Review №57

Got me in and out in a decent amount of time and everyone was super nice, polite and professional.

su
Review №58

It was open on Saturday and the salesman was friendly and gave us special attention to details he was very helpful.

Ni
Review №59

I have over the years purchased some brand new as well as some used vehicles from Moberly Motor Company and have always had great experiences.I have also had service done on multiple different vehicles many times in there service department and the people are always very friendly and the work is always done in a timely manner.

Ka
Review №60

Super pleased with Moberly Motors and Buddy Smith, went looking and came home with a Ford Explorer, not new but new to me! The whole process went smoothly and quick!

Do
Review №61

I have traded with MMC for about 8 years. I always receive good service. I was very pleased with the turn around time of the latest maintenance performed to replace the water pump.

jo
Review №62

Everyone was courteous helpful and helpful to me getting my vehicle. I.p.o appreciate them helping me through getting a vehicle that is for me. I hope to come back for their service again..

Cu
Review №63

Super nice staff, my F-150 now runs like a top again. Clean restrooms and pleasant waiting area. Ill be back.

Do
Review №64

They were completely professional and their customer service was five star. I will return to this business again if I anymore problems.

Ja
Review №65

Great place I bought my car there and they have been taking care of it since

JI
Review №66

Had a good friend refer me to them and first vehicle we looked at didnt take but they suggested another and fixed us up with it with payments I wanted, and repairing what needs done before delivery... Thanks to Julie and Sue for the referral...

jr
Review №67

Just wanted to say thanks to the staff in the service department and body shop for fixing my daughter’s vehicle. 🤙🏽🤙🏽

Je
Review №68

Ordered a key off line took it to moberly motors to program and an hour later they said they couldnt get it to program charged me 65.00 for the service. They tried to get me to buy one from them and informed me that if I buy from them they will charge me another 65.00 to program that key

De
Review №69

I always go to Calvin for all my sales/car buying needs. Hes very easy to work with and will find what you want at a good price. Angie In the service department is awesome and very thorough. I will always choose Moberly Motors for all my vehicle needs!!

AN
Review №70

Greg Walker went above and beyond to help us get a newer vehicle. Thanks.

St
Review №71

I was greeted by the worker in the service department immediately when I pulled in she addressed me by my first name and had all of my appointments stuff ready to go I was told it would be approximately 30 minutes I was out of there in 40 minutes awesome service

Ha
Review №72

They were very friendly, helpful, and quick. I only needed an oil change, but they ran the truck through their car wash. Very unexpected and appreciated. Will be coming back and recommending.

li
Review №73

I found this place the most reasonably priced to put my tires on i had. Pop purchased and balance them. And the lady working Bathe service desk was such a big help to me and so very friend l y. I hope this company realizes what a great asset she is to them.. S GT e really cares and puts her all in to her piosstion,the company,and to the customers needs. Thank you!

Li
Review №74

I can always count on Moberly Motors to service my van when it needs it. They do an excellent job to keep it in good shape and I especially appreciate the car wash!!

Ma
Review №75

I was very impressed with the prompt and friendly service on my vehicle. It took less than 30 minutes. They changed the oil, rotated the tires, and washed it. It was a great value, too. I will definitely use Moberly Motors for future service need.

Al
Review №76

Friendly staff, very knowledgeable.

Gr
Review №77

Best customer service hands down! Very knowledgeable staff and they went out of their way to make me happy.

Sh
Review №78

Amazing place! Calvin our salesman went above and beyond to get us in something we liked and he was working with us. He never gave up and the SUV we got we love it. We couldnt have asked for a better salesman I will recommend him to everyone I know. Thanks again!

Al
Review №79

Easy, friendly…recommend!

Ja
Review №80

The people Always make me feel well cared for. Service is good and the staff are kind.

Ja
Review №81

I always like taking my vehicle here the staff from the phones to the transportation are all so nice! Charlie was so sweet and personable. Josh was kind and helpful and I didn’t catch the women’s name at the desk but she was so kind too! They never try and gaslight me into unnecessary service. I highly recommend them!

El
Review №82

Service Dept was lacking. Both vehicles we test drove were dirty on the exterior. The vehicle we chose required service due to a check engine light. The part required first to arrive was on Wednesday. Didn’t arrive until the following Friday. I was given a loaner that was presented as a rental. The young lady handling the loaner vehicle was a bit arrogant and condescending. When I arrived at the service Dept the advisor was on her cell phone. No one in service knew about my vehicle and the service problem. Communication is lacking between sales and service.

Sh
Review №83

Very good experience AGAIN!Fourth vehicle we have purchased thru Moberly Motors in the the last several years.I told Greg Walker what I was looking for and he kept me in the loop of what was available, even tho I was being very picky.I love the fact that in our small town we have a really good dealership to rely on and we don’t have to travel to “THE BIG” city.

Ad
Review №84

Hands down the best team, Buddy smith and Nick Miller and the guys work hard for you . Thank you for your work and making us feel like we where old friends although we had just meet.My family loves our new family car!!!! Thank you 😁

To
Review №85

Thanks for the great service. Calvin has been so good helping me. Its been a complete pleasure.

Kr
Review №86

They kept me informed and made decisions for the good of my family when repairs needed to be made.

Sh
Review №87

Needed an oil change and requested air filter changed also. They did a multipoint inspection of the tires, hoses, belts, antifreeze, and wipers. Found we needed a new wiper and ask to change it. Glad they did. Made suggestions on a couple of other things that need checked on or repaired. Pleasant waiting room area and great customer service.

Da
Review №88

Great service every time.

Br
Review №89

Best service I have had in years Calvin Vilt was fantastic to deal with as was all the staff I recommended Moberly Motors to anyone in the market for a new or used car

Ke
Review №90

This car dealership is the most amazing place I have ever been my salesman was Buddy Smith and he went above and beyond anything I have ever seen the finance manager Mr Stephens was just as amazing!!!! If you have good credit or bad credit and a little bit of money down they will do you wonders we are rebuilding our credit and they got us exactly what we wanted with the payments to fit our budget I will forever be in their debt for getting me a second chance to a better life we are a Moberly Motors customer for life they were like a genie in a bottle that granted our wish ty so much and god bless you all...

Ke
Review №91

Friendly, prompt, and professional service people. Even washed our truck for us.

Is
Review №92

Royce and Buddy did a great job taking care of my issue.

Mi
Review №93

Im very pleased with the customer service and the salesman chuck he was great

Ci
Review №94

Good quick service. Thanks

Br
Review №95

Long waiting time.

He
Review №96

I decided to look at buying a truck at the last minute yesterday. I got a hold of Calvin. The minute we walked on the lot, I found the truck I though I wanted. No problem. Calvin set me up for a test drive and when i got back from that, I realized this was My truck definitely. Calvin made it easy and treats you like family.

Na
Review №97

Very friendly staff. Calvin did a good job in helping us purchase a new car !

Am
Review №98

Royce went above and beyond for my service. I was so excited that a car wash was included with my oil change.⭐️⭐️⭐️⭐️⭐️👍

Am
Review №99

I had great service, and they were very kind, and did what I wanted, they didnt make up stuff to be fixed like other competitors. They were very fast, and efficient. They have my business, I will drive from Columbia if I need something worked on in the future. They are awsome !

Er
Review №100

Had new tires installed. Five star service and staff members are amazing!

Information
100 Comments
4.7 Rating
  • Address:1520 N Morley St, Moberly, MO 65270, United States
  • Site:https://moberlymotors.com/
  • Phone:+1 660-324-1211
Categories
  • Auto repair shop
  • Ford dealer
  • Car dealer
  • Car rental agency
  • Chrysler dealer
  • Lincoln dealer
  • Used car dealer
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–4PM
  • Sunday:Closed
Offerings
  • Car rental:Yes
  • Oil change:Yes
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