This dealership is wonderful! Like a lot of people, I was having a difficult time finding a 2021 Tahoe. The moment I reached out, David Jr was extremely helpful! Everyone seemed to show genuine interest that I was happy. They also had better pricing than any other dealership. I would definitely recommend them to everyone I know:)

I usually dont enjoy shopping for a car but the crew at American Chevrolet made the process seamless and pressure free. Our salesman Larry H was awesome and made us feel welcome. Felt like we were chatting with a friend who happened to be selling us a car as opposed to the typical car shopping experience. We purchased a 2018 Honda Pilot which was what guided us to the dealership and ended up buying a 2020 Chevy Bolt LT also. Brian in finance was awesome also and very transparent and informative of the fees and what not. Larry will be the first call I make when it comes time to buy another vehicle. Thanks again guys and keep up the great work!!!

I love that when I call to make an appointment the receptionists are always very helpful and nice ladies. My advisor Carl is an awesome man, he keeps you up to date with your vehicle and is also very attentive. Thank you Chevy

Everything was fine staff was attentive and my service was completed timely but at the end the team leader was wiping down my corvette with a used shop cloth. I stopped him as he was doing so. I recently a few weeks ago had the car ceramic coated and a clear protective wrap installed on the entire front end of my car at great cost. I don’t want to get this man in trouble but I was left with a scratch on the passenger front fender. I take great care cleaning this car hand washing only and only use the best microfiber cloths to wipe it down. I am quite upset about this and wish to be compensated. I have great concern in bringing my car there as a result

The cashier was rude and when asked what charges were, she said oil filter was a separate charge from the oil charge service (paying for 2 oil filters). Asked for break pads and tires to be checked and told everything was good (brake fluid was low in reservoir). Took car to get tires check elsewhere and recommend to change soon.

We went to this place to buy an used car with a family member. We found the one we were looking for. After a couple of hours of negotiations we decided to buy the car. Everything went smoothly until they showed us the car fax report. The car had a moderate damage due to a previous accident. I was very glad they showed us this report because to me it showed that the company was honest. We did a last inspection and notice that the spare tire was not there. The salesperson named Jose told us that the car didn’t come with it, but we looked into the car’s manual and it said it comes with it. He said that he will gave us the tire later on in the week, he didn’t. Now, we have to buy it. I am giving only three stars because they didn’t keep their word on giving us the spare tire. Very disappointed.

Everyone was great. Once we discussed what I was looking for and my budget, DJ and Mike helped me identify the best vehicle with best price. The finance person was also very helpful and gave me great advice. I was able to get my vehicle quickly. Thanks

Service was fast. Everyone involved with the service was knowledgeable, friendly, and extremely professional.

Super friendly and well informed staff on the vehicles. The prices were fair and the people respectable. First time I don’t have buyers remorse on a vehicle and this is my most expensive purchase yet. Thanks team!

This is my second time buying a vehicle from here within two month because of the first time coming here it was a such a great experience. My wife and I drove an hour and half to get here Because of first contact, the communication was fantastic. Joe the sale rep was absolutely the greatest. Greeted with respect, not pushy like most reps, finances was also the best, explained everything with ease and respectful. Came in and out in a breeze. Second purchase was even better. Absolutely recommended this dealership to everyone, all staff was wonderful and they all work to get you the real and absolute best deal. You will not regret and well worth the drive we did it twice. I will be back here for my next vehicle, hand down the very best service. Thank you for treating the customers right.

Joe Haro at American Chevrolet in Modesto CA, was honest and knowledgeable and personable when he walked us through the process of buying our new truck. I would defiantly buy another vehicle from Joe based on my experience wit him.

I enjoyed not having to make an appointment for oil change

Friendly Staff, out of ordinary service, fast delivery.

Our experience from start to finish was amazing! They made our car buying process so easy. The staff was so friendly and made this purchase just feel right. We love Modesto Chevrolet and will highly recommend to all our family and friends.

My experience was great I liked how your team greets the customers this was my first time getting my vehicle services for the first time and Im very satisfied.

This was the easiest and quickest purchase we have ever had!It was great

Always helpful and nice. Really focus on customer service. They have serviced our cars for years, and we appreciate their integrity and work ethic.

Fast friendly service make sure you ask them to wash the vehicle when they are done unless you are the meticulous baby diaper carwash type

Great sales staff really worked hard to get me into the car of my dreams. Really want to thank JD great guy.

Was on of the best service experiences ever. Was my first time there and from the minute I pulled up Jordan came running out. Could not have set a better first impression. He set the tone for this experience and he is why we will be returning. All did a great job but your first impression sets the tone for the whole visit and Jordan gets that. Well done Jordan!

Carl was excellent. The only reason I didn’t give 10/10 is because I had to walk home due to no shuttle. You really should inform your customers before. Updated review. Came in for two separate oil changes on Saturday and was able to get in and out with each one in under an hour. Great service and thorough explanations were given as to what services were performed. Definitely will be back. My wife even says that from now on we will only look to American Chevrolet for all of our future vehicle needs. We own a 2002 Chevrolet Trailblazer that has 216,000 miles on it and our 2017 Chevrolet Traverse already has 116,000 miles on it and both continue to serve us well. We know we can rely on Chevy for dependability.

I had a great experience with my salesman Cesar. He was very professional and has excellent customer service skills. I will be back the next time I make a vehicle purchase specifically because of him. Phenomenal job.

L went in to have a $190 service done on my A/C unit. I came out with a $1450.00 bill! Though this should make the normal person ask why I allowed this, I should point out that the mechanic did find severe issues with my brake shoes, rotors, etc. and thus the huge difference in costs. And in addition I approved this work after it was pointed out the awful condition of my brakes. However, I prefer to have a safe vehicle with excellent brakes, even at that price, than be involved in an accident with higher costs to include medical, healing, legal issues, etc. You just cant put a price on quality work. Period.

I horrible today, it took a whole month for me to get an appointment today at 7:30am.I had my brother (who is a mechanic) make the appointment to avoid any misunderstanding, to my surprise when I arrived this morning my car could not get serviced they did not have the correct equipment was the answer I got. They went ahead and told me to go into the location in Oakdale and assured me they would take me in as a walk in. I wasnt so trusting and that was a good thing! I gave the Oakdale location a call and they dont take anyone without an appointment. I really waited a whole month to just get turned away and to top it off now i have to wait a whole other month. There is no reason why this should be happening at all.

This American Chevrolet dealership is the worst I’ve been to yet. I have took in my vehicle in 10 times now literally 10 invoices later. To now them having my vehicle again for the 11th time and they’re still telling me they can’t fix my vehicle even though it’s a mechanical problem. That they couldn’t figure out for 10 times and taking it there. Now all of a sudden they are saying it’s something to do with my radio and the Chevrolet company to not deal with it. Even though I just bought my vehicle this year so it is a brand new 2020 vehicle. They’re only worry is that they get their rental car back. This place is so horrible I will never buy a Chevy again because of this.

My experience was great! Zach was amazing I have already recommended your dealership to several of my friends and family and I will continue to recommend you. Everyone was so professional and treated us like family. Thanks you for everything you did.

Every time I get in and out with out any problems and within the estimated time given. Great team.!

The service is outstanding. Every employee has such a great attitude. Compared to other dealerships, yours is tip top.

I was 2nd in line for a oil change got there at 730 on Saturday so i could be in the correct lane have been getting my oil changed at american for 20 years i know what lane to be in. By the time you opened the line was into the street, the tec Moved my truck to a diffrent bay at the end of the line!!!!!! I was there for 4 hours and 45 minutes! And gave me an excuse on why he couldnt rotate the tires. 2nd one there last one to leave.

I was first in line on a Thursday morning. I got in and out in a timely manner. They were very informative about the condition of my 2017 Silverado and the service completed on my truck. My only criticism would be, as a 6”2” man, that the tech who drove my truck from the service bay to the pick up area is to move the seat back to close to its original position. If I wasn’t paying attention I would have hit my knee on the dash. Thank you for all the hard work to service my truck.

It was great. I will recommend this dealership too everyone. Couldnt be easier to deal with. Thank you American Chevrolet!

Very friendly prompt service as you pull up. Took great care to protect the inside of the vehicle with plastic.Service team and cashiers all very nice.One suggestion. Even though it did not happen on this visit be careful how much disinfectant spray you are spraying around the car. I like most am pretty particular about my car and found over spray on my windshield and heavy saturation on the door panels to the point to where it was difficult to remove after it dried.Overall very happy though.

I feel like I was overcharged. My vehicle was not repaired properly.

My Husband & I went to American not knowing which car we wanted. Our car salesman D.J .was extremely helpful in getting us exactly want we wanted he went though every knob, button and test drive to make sure it was right. Going to to American Chevrolet was a very pleasant experience. Brenda & Kevin McCarthy

Great customer service. More than happy to get my car serviced and maintained with their express service oil change. Just got my car serviced more than willing to go back!

Carl my car advisor was the best. He gave me the details straight. He didnt sugar coat anything and he made me feel comfortable and important. I will definitely recommend him to anyone needing service through Chevy. thank you again for your professionalism and thouroughness.

OK: Service people seemed a little distant in conversation. Great to see Kenny is new service manager.

I made an appointment online. I took my car in for maintenance. Service was prompt and rates were reasonable.-1 star due to the lack of a shuttle. They cited COVID as the reason, but in April of 2021 I’m not buying it. (And if they were so cautious, I’d have expected to see fewer masks below noses.)

Great Customer service. Every employee greeted me with friendly smile. All my service requests were met and completed in a timely manner. Although we live in Oakdale we will always return to American Chevrolet for their great service.The Blanco’s

They did a great job, however it was very busy and they seem preoccupied. I didnt really get that feeling of personal service that I felt when I bought my truck, but I guess thats to be expected. My truck ran and felt great after they serviced it.

Juan gave exceptional service and attention. The service department worked quickly.

Every experience I have had with this place has been terrible I cannot speak for sales but the lady I spoke to in service a few weeks ago was extremely rude and just wasn’t very helpful. Now yesterday I called the parts department and I couldn’t believe how disrespectful the parts guy was at this point I didn’t want to do business with them so I asked for the part number and he refused to give me a part number I hung up and called Tracy Chevrolet at that point and they gladly helped the parts were a little cheaper and they actually gave me a part number.

I had a great experience with purchasing my Chevy Traverse. It was my first time buying a brand new car. Miguel was extremely helpful & patient with me throughout the entire process and was always communicating with me of any changes or updates. Overall great experience!

They will try their best to answer any questions that you have

Take pictures and inventorying of your car/belongings. Everyone got a paper & plastic for the seat/floor And I didn’t get nothing. I got home and saw my valve stem caps are missing on one side of my car. I was hoping to get great service BUT NO! The disrespect smh.

Love the salesman he was most helpful and professional highly recommended. Love the 21 camaro

Been going there for over 20 years to have my cars servicedexcellent service and just helped my neighbor buy a truck ther

My wife and I were looking at the car we wanted online and since American Chevrolet was the only dealership that had it, and they are 2-1/2 hours away from us we did everything over the phone, and went and picked up the car early the next morning. The only thing we had to do was sign papers and we were back on the road to home. It was another great experience with American Chevrolet.

Its always a pleasant experience working with the service dept. Kenny, Brad and Derrick along with the cashiers are very professional and courteous. Thank you to the service manager for placing the right people in the right job! Your dealership is a standout in a world that has lost focus on true service. Thank you!

I struggled trying to decide if I wanted to leave a bad review for this dealership. I think the staff here is great and they made my car buying process easy. However, the car they sold me is terrible. I purchased a 2015 SS camaro 2 years ago. It had low mileage, and I was told that the vehicle was a lease (lease was over) and thats why it was for sale. In the 2 years I’ve had the car the shifter broke, the transmission failed (had to be replaced), and the engine failed (also had to be replaced). This was over $15,000 worth of work!! I’m so glad I bought the extended warranty, but now I’m honestly afraid to drive the car around. I just dont feel safe in it. I’m hoping I can sell the car and not lose any more $$ on it. I definitely wont return to this location when I buy my next car.

Larry was phenomenal!! He didnt have anybody their to detail my car and he went and did it himself. He really went above and beyond for my family.

Very professional and understanding about service issue. Saw issue right away and corrected.

I was the only car waiting for express, was told about 30 minutes and my car would be looked at. I watched other cars show up after me and get worked on. I finally walked over after over an hour and they said I would be next. They fixed my car quickly. Seemed my car was forgotten. I was there for 2 hours and was the only car waiting when I arrived.

I bought a 2017 Chevy Silverado with the help of Cesar. He took care of me, and made buying my first vehicle from a dealer the greatest pleasure at American Chevrolet. I was shopping around and by far from all other dealers, American Chevrolet was the most pleasant since my arrival to the lot. Honest, Intelligent, and humble is how I can describe Cesar and the rest of the staff I dealt with. American Chevrolet is a true American family owned dealer that I recommended to everyone in search of a new vehicle. Simply Amazing, thank you American Chevrolet!

Michael, Sales Manager was awesome, found me the vehicle I wanted! Caesar was very helpful and Joe also was very knowledgeable and helpful! Great experience!

The service on my vehicle was completely fine, but the service at the cashier was frustrating and infuriating. I was under the impression that I would be called on my phone when my car was done getting serviced, but when I saw it parked in the lot, I realized that was not the case. I must have waited an extra hour on a Saturday in the cafe without any direct notification that my car was ready. Furthermore, when it was time to pay, I was told that I could not use the coupon I had because the VIN was for my husbands truck. The coupon that enticed me to drive the 20 minutes out to American Chevrolet instead of the 5 minutes it would have taken me to go to SpeeDees for a 20 minute service was denied to me. When I got home, I read the fine print on the coupon and it states that in fact I am eligible to use the coupon since I live at the same address as my husband.This experience was very disappointing and I will honestly consider going elsewhere the next time I need service, which would save me money for an oil change.

No veterans discount,too slow helping service customer folks

The best customer service

Larry and our finance guy were great. Everything went smoothly and we would buy all of our Chevys from American Chevrolet.

What can I say.....Ive been coming to this dealership for 20 years now.Youre the best !

Other than a long wait at express lube, all was good as usual at American Chevrolet. :)

From start to finish Larry & Chasity made the process extremely easy for me to buy my dream truck.They had immediate answersAmazing job

Good customer service. Joe Haro treated me really good.

A simple routine service completed with care and satisfaction. All the staff were warm and knowledgeable and the service was completed in a timely manor.

Fantastic Service!!! Helped fix a major problem quickly with my vehicle which I could not afford to go without. Thank you Carl Wiegand. A+ rating all the way!

It was the most stress free experience Ive had when buying a car. Salesman D.J. was excellent in showing us everything about the Blazer.

My experience was beautiful, my service agent Carl was very kind, helpful and explained my cars issues easily enough for me to understand. Turn around time was great, thank you to the Mechanic’s and everyone that made this a painless process. I will definitely return.

I wouldn’t wast my time here. After making an appointment a week in advance for 8:30 a.m, I left the vehicle informed them I would need it back same day. Had to call them back at 5:20 to found out they did nothing to my vehicle, the part that I needed they didn’t have, and would have to be in the shop overnight. I had told them when I dropped it off I needed it back the same day, and I had work and other engagements the following day. What is the purpose of making an appointment and taking your car in to get serviced if it’s just going to sit around all day and wait for someone to call and ask about it. I’ve had all my oil changes and work done here, won’t be going back

Great people. Brad who works in service was really kind and generous.

Ive had excellent experience on past visits. This one was very poor. Bad communication by the sales department... didnt call when they did they said they would two different times (I had to call) . Had to keep the truck overnight for a very minor repair because they obviously started too late to get parts (4pm)Then I had to wait 20 minutes after checking out for them to bring the truck out the next day and my auto steps didnt work. They got that fixed but then just walked away without saying a word about the poor service. The truck didnt get a wash... no thank you for your business... nothing.Update: David from the dealership called and we talked through my experience. I do believe they care about their customers and that this was a one off experience. I will use them again and report back. Every business can have a employee that needs to take customer service more seriously. Hopefully this young man has learned enough to at least fake it till he makes it. I appreciate Davids follow-up!

My experience at American Chevrolet was AMAZING! Eddie Solario, my sales consultant was kind, friendly, patient and honestly was super great! I would definitely refer others to him!

Embarrassed and insulted -John Haley - service manager, lacks skills in the customer service portion of his position to a staggering disposition of embarrassment of the company as a whole. To be clear, my father and I have been loyal customers for over twenty years and have never been treated like this by any company nor any other till this day. This is embarrassing for Chevrolet and indeed will be a lasting stain of their failing reputation for us and many others in our community once this experience is shared. Chevrolet had one chance to make this right to upstanding customers that have been both loyal and kind for two decades. What was done is long to explain - yet in short the service department of Chevrolet had a delay of over three full weeks with our vehicle being left in the shop. No loaner vehicle was provided - not was any assistance given to help with this disposition. The full length of time without a vehicle lasted over’ four weeks, and when finally the delay was over, no mention of length of time taken, no thanks for being patient, and no discount was offered for the inconvenience that was caused by there own poor handling of there inventory and ordering process and setbacks due to delays in shipping - which is never he customers burden to bare. Once we heard that there would be no discount offered I spoke with John Haley personally and he promised to look into admitting “three weeks was unacceptable and should be addressed.” Three days later John called back and said things would be taken care of and thanked me for my time and hurried off the phone, no adjustment price was mentioned. Come to today - over five weeks later - and there was no discount offered and John was nowhere to be found to discuss this with. Summarily - the car was also not even washed - which is standard operating procedure regardless. My father and I paid and left without a fuss holding our dignity and respectfulness intact. This has been laborious and aggravating to not have a vehicle for over five weeks - the cost for a rental car for five weeks alone is more than the cost of the services we just paid for and not a word of care for customer service or customer satisfaction in sight. Genuinely disappointed in American Chevrolet on Mchenry Ave Modesto Ça, and truly disappointed in the empty suited position held by John Haley the helpless service manager who indeed fails at his position and is genuinely an embrasement to his company and to his team. He is not a professional nor a talented leader - and his team feels the lack of accountability in his failed leadership. Over twenty years of loyalty as a customer - and this is unacceptable behavior from any company in any circumstances. I had hoped John would make it right and gave him the opportunity to make it right twice - and he failed both times. It appears Chevrolet allows this sort of behavior - it is a shame indeed. Be watchful of this branch - it has gone down in customer service and appears to be fine with the sinking morale and drop in service excellent standards it once upheld. Consider somewhere else next time - Cheers everyone ~

Always a pleasure to do business with American Chevrolet. Chevrolet has always been my vehicle of choice. The attention you get from everybody that is involved in your visit is a blessing.

MIke Solario Is the Man

Very friendly I feel I got a good deal on a new truck

I love American Chevrolet. They are a first class family dealership that truly treats their customers like family. From sales to service they are friendly and professional. I recently made a purchase on a 2021 Silverado. I had the pleasure of working with Sharil. He has a genuine caring personality and is not your “typical” salesman. He realized I had a appointment and got me in and out in an expeditious fashion.

Extremely helpful & knowledgeable owners and staff. I highly recommend American Chevrolet. We love our new Traverse. ❤️

Family, professionalism and integrity are the words Id use to describe the operation at American Chevrolet. The experience went smoothly, I was never uncomfortable and when I left I had all my questions answered and felt confident that I was treated fairly and was truly appreciated for making my new vehicle purchase there. Ill definitely be buying my next truck there.

When I arrived, Derek came out to my vehicle to welcome me. His friendly, happy attitude made me feel very comfortable and I knew that my vehicle would be in great hands! He kept me informed just as he had told me he would and my car was finished in a timely manner just as he had estimated it would be. Thank you Derek and the rest of the service department for the best first time experience in your Modesto servicing department. I will bring my vehicle back when needed for anything, even though I live in Turlock, its worth the extra drive!

The whole process was so easy! Joe and everyone were so nice!!

Express lane is exactly that! Quick and easy. Mondays are always slammed so make sure you get there early. The staff is courteous and provide excellent service.

I scheduled a 50,000 mile appointment with service advisor Carl Wiegand and hadeverything completed and car ready for me ahead of time promised and the actualcost of repairs less than the estimate quoted to me. Your company is lucky to havea service advisor like Carl Wiegand (I have done business with Carl since the mid1980s).

Great dealership. Friendly and knowledgeable staff in every department..

Went for an oil change at 4:55 p.m. Job was completed and I was out of there by 4:20! Quick and efficient service was greatly appreciated!

Service done on 5/5/21 for my Trail Blazer.Very bad experience with service dept. I was dealing with Service Adv. Brad Hall, very obvious that he wasnt truthful. I dropped my Trail Blazer for warranty fix or check, explained to him that the RPM was reaching above normal most of the time i start the Trail Blazer in the morning. So i dropped the truck in the afternoon before the day of its appointment, so that it can be checked in the morning. He said he will call me as soon as they have a diagnosis. the next day i waited and waited, but heard nothing from Brad, so I texted him at 11:22am asking for an update, but received no response. At 2:23 pm called this time, just left a message to the receptionist and she said she will let Brad know that I called, (she said he will be back from his lunch in 10 mins). Gave him enough time, but never heard from him, so I called him again at 3:02 pm and finally was able to talk to him, he was telling me that tech did not find any code, so i said im on my way to pick it up, (he should have called me already for that finding, but he didnt) he said truck will be ready in 25 mins. left the house and got to the dealership, from the dealership parking lot we saw the truck outside the garage bldg with doors and hood opened, but no mechanic attending to it. Talked to Brad and he said he is finalizing the paper works. I went back to the parking lot and stood there for 10 to 15 mins roughly without seeing any mechanic attending to it. Went back inside and talked to Brad, he told me the same thing again. It took me over an hour before getting the paper works and Brad was telling some alibis that Tech had to recheck the truck. What probably happened is that the time i was able to spick to him he right away arrange a tech to right away look into my truck, (that is why it was just outside the garage bldg. with hood and doors opened, but no mech attending to it). Brad was telling me that the roaring sound thats caused by hi rpm is normal, I know its not because I know my Trail Blazer Ive been driving it since 2002. And that hi RPM is now on and off since they replaced the fan clutch, not consistently quite. They did not do a good job therefore it is not worth it to do business with American Chevrolet. Beware. By the way some of the stuff were great and nice like Angel.

Its always a pleasant visit. I love the great a quick service, your team is dedicated to making everything as smooth as possible. I love visiting with Larry when I stop by. You can bet my future purchases will be with American Chevrolet.

It was a pleasurable experience ! Car delivery on time and things serviced as expected! The express lube department has a great team work ethic .

Joe was the nicest salesman I’ve ever met & I appreciate his help with letting me choose the car I wanted. Thank you!! I’ve had past experiences & not so good & didn’t get to choose the car I wanted. He was honest & helpful throughout the whole process of getting approved. I am glad I went to Modesto for my car.

The waiting room needs more comfortable seating for people who have to wait there all day like I did.

Great experience with getting oil change and quick service. Good customer service. The only issue was tire person was not on duty to assist with tires.

Eddie did a great job answering any questions I had.

It’s always a great experience at American Chevrolet. The staff is always friendly, knowledgeable and willing to help.

Eric is always amazing and very helpful when it comes to keeping me informed of my vehicle. He knows Im trying to keep her as long as possible and is great with options or his expert advise on what to do with my Yukon which is sitting at 235,000 miles.

I’d even take my Fords and Dodges to get serviced here, Best in the Business

Fantastic service, friendly fast and efficient staff.

The advisor let me know everything that was going to happen with my vehicle. Everyone was great and made it a good experience.

The Halvorson family truly is committed to the customer. They make me feel like a family member.You you can tell they treat their employees the same way by the morale displayed in each department

It was good.

Oil change people great, but took an hr for oil change. asked a question at Service dept and just plain rude, no smile nothing sorry I asked the question, I’ll call another dealership next time

Friendly salesman fast service and got me a great