Great service, it is a little costly, but its cheaper than the dealer. I found that, ​the people that work here are friendly, courteous, honest. No surprises, they will let you know exactly what its wrong with your car and what its going cost you to fix it

This is my new go to repair shop for my Mercedes, Anthony is great and communicates extremely well with customers. I appreciate all their help, they really did make my car feel important and cared for and since my cars also important to me I felt safe leaving it to them for a week to work on repairs. I can tell it’s an honest business.

The most honest place around. Love all the people here. There work is amazing!

I was referred to them to maintain my 2013 Mercedes SLK. Im not local, and I drove 40 miles to take the car to them, based on my friends recommendation. They were prompt, courteous, the work was well done, and priced fairly. I received a full report on the car at the conclusion of the service work.Since I live at a distance, I decided to wait for my car while it was serviced, and so I was incidentally able to hear their phone calls with customers, and with parts vendors. I was impressed by everything I heard that day. A sales person came through, and wanted to sell them non-genuine parts, and they refused courteously, opting to put their customers cars interests above increasing profit..Concluding the services, they washed, and vacuumed my car before sending me home, and did a follow up telephone call with me a few days later to see if things were working properly, and if my vehicle service needs had been fully met.Many of their customers are long time clients, and I intend to remain a part of that group.......two years later.....Still going to European Motors, and still give them an unqualified 2 thumbs up. These are the kinds of businesses that I look for, and continue to support.... my thanks to the whole team, and my local (40 miles distant) business owner that recommended them. They keep my Mercedes in tip top running condition.

My car came back multiple times to the shop over a month.I paid multiple diagnostic fees discussed this with the manager and he was very rude. Final diagnostic was given to me as a oil gasket leak which is a high ticket job, but after numerous misdiagnosis I decided that I would not risk wasting my time and money; Worst customer service I’ve ever had. I will not be returning as the manager said “we have plenty of work” meaning they don’t really care if you come back. After that experience I finally decided to take it to the dealer they diagnosed it ONE time and gave it back to me in 3 days. Thank you BMW professionals. Final note before going here make sure you read the reviews. I had the same exact issues as others which validates our statements...hope this helps others..✌🏽

Top notch! Im treated just like family every time I walk through the door. Their knowledge is exceptional and their work ethic is second to none! They are by far my most recommended shop hands down. Give them a shot and learn how if feels to have your repair done right the first time and your get an added peace of mind that will build absolute confidence over time.

We have an appointment on thex15 of July. Im hoping this will be a successful visit.

Theyre great, my only qualm is that theyre have so much bussiness we have to make appointments a couple weeks out but its worth it.

A tad overpriced so we went somewhere else, but they were very professional and nice about our decision.They also explained in detail the amount of work that is needed to be done.

Went to pick up a vehicle and was told it was ready and was not put back together on the interior console and had to leave it another day or two. Not happy at all

Awesome place! Explains things very well & excellent, patient, professional customer service. Clean & well maintained facility. Thank you again!

Excellent shop to bring your car for a repair.Travis knows those cars in and out

Very expensive repair shop. Quote that they gave me was the most expensive in town. I could buy another car for what they want!!!

Anthony was really nice and pleasant to deal with. Ask for him by name.

I have been bringing my Audi here for years and would highly recommend them to anyone and everyone. All staff are so courteous, diligent with great attention for detail. Their turn around time is amazing & communication the same. Reasonable prices and can tell that they take pride in what they do! My car is always washed and shiny when I pick it up. Refuse to go anywhere else unless I have to.

Travis and team are top notch!

Excellent Workmanship 10/10Knowledgeable Staff with Top Notch Mechanics.Sunil Kumar.

It was my first time there but they were helpful with what I needed. Thats what I can say for now we will find out in the future visits

Great place will be going back.

Fast efficient good group of guys and great prices 👍👍

The repairs at this shop are excellent. I recommend this shop for your repairs needs.Even though I have other places where to bring my car, I still bring it to them. I do recommend making an appointment first so the work can be done in the timely basis.

Got my thermostat fixed .. it had a leak after week which they took care of it🙏🏼

Horrible place they fix you car and then leave loos parts in your car so you can return. Not happy at all don’t recommend at all

Brought my car in for some fender work and have no complaints with this company. They did an awesome job and gave me a really fair price which is hard to come by in this industry. Would highly recommend this company to anyone looking for some body work.

Ive been going to New China for like 25 years when I first moved out here like I buy good Chinese food not a lot of Chinese food for and I told the owner that.

Great team and fair prices. Square dealers.

Been here twice for the services and liked it. Prices????? I mean what do expect to pay for owning a luxery car? If you are cheap, drive a Geo or something. I loved the hand wash service. I recommend going there, service was great. They even gave my wife and I a lift to the mall while our Mercedes was being serviced and picked us up when it was done.

I am the owner of EAS and have been in business 26 years. We know we cannot make everyone happy and everyone is entitled to their opinion. However two of the following reviews deserve an explanation. David Dias had repairs done 11/2015 and on a follow-up phone call was happy with the repair. He towed the car in 3/01 and said we could have it til the end of the next day. He called at 11:30 on the 2nd and we were just pulling the car in to start the repair. He was upset the repair was not done and said do not do the repair. It was a 3 hour job and we still had over 5 hours left. We charged him nothing so are unsure what expenses he incurred. The name Samantha West is not in our computer system at all so we have no idea who she is!!! It almost looks more like a fake review and a vendetta, rather than an actual complaint!! We always strive to do our best and try to contact our customers after repairs to make sure the job we performed was satisfactory!

They are very dedicated to their work. They strive for excellence.

Our 2004 Range Rover has spent a lot of time at EAS in the last two years. We purchased it used so the amount of time spent there was of no fault of theirs. And I can say I would recommend them to anyone with a European car. They have always been very pleasant and have great customer service.

The labor rates are almost comparable to dealerships. The customer service was atrocious. They overcharge on a lot of things. They like to quote you high and once you get your car fixed, they lower the price by a few dollars to make you think you are getting a good deal (but youre not) The only good thing about this place is the free car wash when you service your car here. That was it!

I took my Volvo in this place a little over a year ago, and it went it with a number of problems that we knew about and of course bringing the in car they find another number problem. They took my money, fixed my car and I get it back. First I find scratches I my leather seats that were not there to begin with but when it got brought up to them, they were never in my back seat but somehow they vacuumed the back seat and floor board. Second I get my car back and within two days of it being home, it had to go back for the same reason, and this was LITERALLY the case for months. I had my own car for maybe three weeks out of it being in the shop for four months. They claimed they fixed the original problem but couldnt find what was wrong with it now but it still had those same original problems . I paid almost $3000 for my car not to be fixed. I will NEVER come back and will NEVER recommend this place.

Great emplpyees and they get the job done right

Experience and recommend several things I dont need

Total was much less than estimated. These are honest and talented people. Thanks!

Parents and I have visited EAS for all of our vehicle needs over the years. I have a Saab 9-3, Mother had a Jaguar X-Type. I would very much recommend EAS to anyone in the area. Often even when I needed an quick repair they were able to accommodate to get me back on the road. Only comment I would make is I wish their business hours were more compatible with office work hours. But, EAS has provided a timely customer pick-up/drop off service when needed.

LOVE THIS PLACE! I just purchased my second Mercedes about six months ago and have been in search for a great shop to take it to. Was looking for a good shop in Modesto since the one I use to take my 77 450SEL was all the way in Pleasanton and needed something closer to home and boy am I happy I found this place! From the moment i dove up i was happy. Nothing but Mercedes and Mini coopers in the parking lot which was packed is a great sign! As well as pulling into the parking lot to see them washing a car they just finished working on like wow! Was then greeted by Stephen who was super friendly and a was more then willing to explain the problem with my car! He assured me that he would call me the following morning to let me know the diagnosis and he surely did not even 20 minutes after they were open! I was glad to find out the exact problem of my car because was told many different problems that i felt had no relation to my cars problem, ABS module for reason of low power ya i think not, anyways they told me the problem and also gave me advice about what is starting to wear and what i would want to replace in a couple months. I always cringe at leaving my car at a shop but felt so happy about leaving her here and am confident they are going to get me back on the road no problem! Very knowledgable and friendly shop! Cant wait to get my car back in a couple days and will defiantly be visiting them again for any car repair needs in the future!

They do good work

Friendly service and good advice. Will come back for sure.

Worst customer service Ive ever had. ANTHONY is as rude as they come. He seems to be very unhappy at his place of employment. Without him I think this place is great. He speaks to people as if they are complete idiots

Great service! Great customer care.

Good mecanics but expensive like a dealer!

This place is a scam why not go to the dealer instead i went there to ask for my value cover leak they said 1000 went to the BMW dealer they charged me 667 you wait a long time you can tell they try to brain wash you the day I was there other person was there for repair with his Insurance they ripped him off with 4000 just for some Little repair I cant imagine what happened with Honest mechanic shopsYana.K

They ve got a sad guard dog

This service sucks! If you really appreciate your car so stay away this mechanic shop,,, I only lost money thanks to this guys

Honest service, that is rare

Terrible service

Avoid this shop, they will gladly take your money and not fix your vehicle.I was charged for multiple WRONG diagnostics and the “repair” only for the CEL to come back the next day.Took the vehicle in to the DEALER was out the same day for LESS AND RIGHT THE FIRST TIME.Staff is not helpful.