Luv this place. Ashley was great and helped me with everything I needed. Wonderful service
Liz was super helpful she helped me finally find the perfect match for me...she was patient and also gave me samples to compare color shades...deff great customer service...my go to Mac Store
Love this Mac store super nice staff
Always on point with the products. Excellent and helpful service
It was great awesome costumer service ladys beautiful as always nicely organized I especially loved the perfume that I smelled thanks!
I love Mac idk what i would do if they didnt exist I depend on it every day 🙏🙏
In prior visits we pay for a specific dollar amount of product and your makeup is done for free. Well it is no longer that way, and I wasnt told prior to going in. Apparently making an appointment doesnt have any benefit anymore because when you just walk in there is no service charge. I have had my makeup done at MAC for over 10 years and this may be my last.
The cashiers are unaware of their rewards program. She said I was supposed to tell her before the transaction to get my points. Hello you work here not me. So I asked if I can add those points online. She was confused and said she didnt know how that works!!! Really MAC YOU NEED TO TRAIN THESE GIRLS. This would never happen at Sephora.
I love makeup and have been going to Mac since high school. But I no longer go to the Montclair store. The staff is extremely rude and the manager allows it. I dont remember her name but she has short hair and is very incompetent. awful service they should really consider hiring new stuff
Its was great Im a guy so Im clueless on this n they helped me out pick out something perfect for the wife so om happy
Were very helpful with all are shopping needs thank you
So I went into the store today just get two things, foundation and bronzer. Ive been unhappy with my last two selections of foundation the girls matched me with. But today Ash helped me out with a foundation. she was super helpful explained why my skin was this way and which products I truly need to make my complexion and skin finishes perfect. You could tell she genuinely cared about my needs and met every single one of them. Next time I am going to buy more I will call to see if she is there and go see her. I only gave 4 stars cause the rest of the reviews are correct the rest of the staff is rude. Great job Ash thank you !
Thk God n u guys for this product my life depends on it every 🙏🙏❤️❤️
Girls need to be more knowledgeable for make up
Mac girls are hot and nicer than sephora girls. Back in the day it was reversed mac girls werent so nice so I shopped at sephora but then the girls at sephora were not the same.
The staff at Mac in montclair plaza are extremely helpful & very friendly. I recommend all my family & friends there.
Wonderful assortment of make up
I have nothing against these products at all. I actually really like these products but not the staffs treatment towards their clients in this store at the Montclair mall. Today I went to purchase the regular makeup I purchase and was completely ignored. I waited for one staff member to become unoccupied but it appeared no one was. So I politely ask one staff member if I can purchase a product but she responded that she was busy doing someones makeup but would be glad to get another person to help me but she never asked anyone. So I waited and ask another person and she said sorry and that she couldnt help me because she was occupied doing someones makeup in an uninterested tone.It appeared that every staff member was busy doing clients makeup and I wasnt looking forward to the same response. I understand that they are paid to do peoples makeup but I thought they were also paid to help other customers with purchasing a product. I ended up leaving the store unsatisfied because I didnt get to purchase anything for being ignored.
Hire better make up artist. Those stuck up clowns are useless
The women love mac...
Too many homeless too dangerous to go in there
If youre older and white, they have no time for you. Sorry, but these salespeople will be where I am today. I was humiliated.
Always love mac
Horrible customer service. Arrogant red hair employee. If you dont know much about make up than this is not your store.
Ladies are attentive.
MAC-o-holic
Never been here
Out of stock
They took a long time to assist us and there were no more people