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H & H Carpets
6450 Atlanta Hwy, Montgomery, AL 36117, United States
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H & H Carpets
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Br
Review №1

We worked with Brian from H&H carpeting. He was great my husband talked to him over the phone to let him know what we needed, I went to the store picked out the carpet we would like. Brian was at our house to measure an hour later and they were there the next morning to install! It was great! Highly recommend!

Le
Review №2

They did an excellent job installing luxury vinyl plank in our kitchen and laundry room. Everyone in the store was helpful and took time to show me options in different price ranges. When it came time for installation, the workers were on time, polite and got right to work. I was surprised at how little disruption there was to our existing space, as they carefully moved out appliances and furniture and even moved two pieces to different rooms for me. They cleaned up all the mess and were very attentive to details. I would definitely use them again.

Al
Review №3

I have used H&H carpet for several different purchases since 2008. I love them because they know me by name and are always so professional.Their knowledgeable and extremely service oriented.They have installed rugs in my home and most recently vinyl wood floors. I am very pleased with their variety and with the flooring I chose. It is amazing what new flooring can do for the look of your home. Also their prices are good and very competitive. For me they are the right place and the right price. I would highly recommend them to anyone looking for quality flooring and a service oriented, professional business.

Wi
Review №4

Very accommodating, professional and pleasing to work with. Not only good pricing, but also excellent quality and value. One of the more pleasing and satisfying experiences recently with product(s) purchase and installation. Excellent from start to finish. Definetly planning to be a repeat customer!

Va
Review №5

We’ve lived in our home for 14 years and we decided to take up the old carpet and replace it with wood look vinyl. We worked with Brian at H & H Carpets. I went in and chose the flooring I wanted. Brian came to measure the same day and two days our flooring was installed and looked beautiful! Thanks!

Le
Review №6

I am going to give credit where credit is due. I work with many vendors in my field, but none so responsive as Brian Hooks with H&H Carpets. Not only do we get a top notch quality product, we get fast professional service. Brian is a true professional from the precise measurements to the workmanship in the installation.

Ji
Review №7

We have used H & H several times and always had a great experience. Brian is always so helpful and a pleasure to work with. We have had them replace carpet, and wood as well as tile for bathrooms and granite countertops ….have always been so pleased!

Th
Review №8

This company and their services are by far and away, the standard bearers of what great customer service and reliability should look like. I have purchased carpeting from them on three separate occasions and I have been thoroughly impressed each time. Absolutely no sales trickery, upfront, and very friendly and courteous.

Ba
Review №9

H & H Carpets is top notch! I highly recommend this business. Brian was a great salesman and he helped us through the entire process.

Ad
Review №10

Leon and his crew were absolutely AMAZING!!!!! Very professional and one of the hardest working crews I have seen! From making our original appointment to install finish was less than a week. Was the smoothest contract from start to finish. Starting with Mike at the office, to Brian coming out and measuring, to Leon and his crew knocking it out! Highly recommended and such reasonable pricing! So glad we took Mikes advice and went with the 10LB pad!

Jo
Review №11

They not only did quality work and was professional. But also kind and friendly. They came in, got the new carpet put in and did a walk through with me to make sure I was pleased with it. Their prices were very reasonable. I recommend them to anyone that needs flooring done! Give them a call, you will not be disappointed!!

Be
Review №12

H & H and Brian Hooks are my go to for all my carpet and flooring needs - their prices are just right, they are incredibly responsive, and get the job done quickly and professionally! Call them first and you will not be disappointed

Re
Review №13

I don’t have much experience with getting carpets replaced, but they made it super easy for me. I’m very happy with the new carpet and it felt hassle-free!

Ke
Review №14

Great carpet installation for my family in the past, long time ago though. No complaints and would recommend Charlie business to anyone needing floor work.!?

De
Review №15

I am a realtor, I had a client to buy a home where the carpet was filthy, the buyer wasn’t aware of the carpet until all furniture was removed, my client was very upset so I felt the need to replace the carpet, I contacted this company and explain the situation concerning the carpet, they came out the same day to measure the room, and gave me a great deal on the carpet and install. When I say great it’s an understatement because it was a Friday and they didn’t have no opens until Monday for install, well later that evening they call an said they found someone to install carpet first thing In the morning and they were on time, The carpet was installed within 24hrs, which was about 2 hrs before the new owners moved in, my client was very satisfied and so was I, This company was very thoughtful from the start, I will definitely use this company again.

Br
Review №16

Amazing customer service. Will use H&H again!

Gl
Review №17

This is a very good company if you need your flooring done please stop by and give them a visit they are very professional the work they did for me is so beautiful

G.
Review №18

They were professional and very knowledgeable about their carpet selections. Brian came to our house to take measurements; two days later the carpet was installed. The two gentlemen who installed our carpet were on time and worked steadily until the job was done. My wife and I are very satisfied with our carpet.

Ma
Review №19

Friendly sales team. Courteous and professional installers. Moved and replaced furniture and did a great job.

An
Review №20

I am so pleased with the service I received at H&H. Brian was a pleasure to work with and made the entire process easy. I used them twice in less than six months and would highly recommend them to anyone!

To
Review №21

Outstanding job..Love the new floors. They showed up on time and did an amazing job. They we professional and polite as well.

Ha
Review №22

I contacted Charlie Harrelson due to a recommendation of a realtor. He assisted me by allowing Tim Bannister handle the sale and the removal of old hardwood floors in our home and the installation of all new hardwood. The installers were some of the most well mannered gentlemen I have met in sometime. I am in the military and those attributes really show when you are doing business with someone. The installation went very well and the care the installers provided was awesome. Not only did I get a great product and installation and I met some new friends during this course of the sale. I highly recommend H&H Flooring for anyone in the market and the pricing was very fair. Thanks again to Charlie, Tim, Alonzo, Ulysses, and Kevin for an outstanding job!

Vi
Review №23

Great job. A competitor gave me an initial quote almost 40% higher with a 4-6 week wait. These guys did it all in a week

Yv
Review №24

I would like to say how impressed my husband and I were at the customer service, knowledge and expertise of Brian Hooks and his crew! We had a bad experience with someone else and was a little defeated BEFORE we came to H & H Carpet. We walked in with a sample of our 5 year old wood floors that we needed matched. Brian knew his product. Walked right to where he thought would be the perfect match..WOW! It was (we had wood from a manufacturer that was no longer in business so we didnt expect too much). He not only knew what we needed, he had it in stock!!! No more waiting a month and hoping it would work! We were able to get it installed the next week (unbelievable!) and are so incredibly happy!!! We can not say enough. During the install he came by, checked on the progress and even brought lunch to his installers! So impressed with the whole experience,. I HIGHLY, I mean HIGHLY recommend Brian and H & H Carpet!!

T
Review №25

Brian was very helpful and my carpet install went smooth and on time as promised!

He
Review №26

H&H Carpets was awesome! ALL of the staff was so friendly and accommodating! Wayne got what we wanted and needed. Brian went above and beyond to take care of all of my needs! The crew was so friendly and professional and did a great job. I am so pleased with our experience! Will definitely recommend them to others!!!! Thanks guys!!!

Ni
Review №27

Flooring was installed quickly and looks great. Everyone was great to work with

Vi
Review №28

H&H Carpets install Carpet & vinyl/plank flooring at the Apartmemt Community that I manage. They always do a Great Job & they have bent over backwards to do last minute installs for us. We love them! Shout out to Wayne, the Best Salesman & Charlie, Owner, bc they will do anything for us! Great Job Guys!

Ni
Review №29

I am a local Realtor. I have used H&H for my own personal home as well as recommended on many occasions to my clients. Brian Hooks is very professional and prompt. Prices quoted are very competitive. The quality of product and installation process are all top notch.

Ha
Review №30

We had the best experience at H&H Flooring! Wayne Taylor was so easy to work with and helped us pick out the perfect carpet and vinyl flooring to redo our entire house! From start to finish we loved working with H&H Flooring and they did such an excellent job! Highly recommend using them and highly recommend working with Wayne Taylor!

Gw
Review №31

Tim and the young men came to replace carpet at my home. I was very impressed with the service and the professional manner that my family received. They had no problem with moving or replacing my furniture in the correct place. I will definitely use H & H carpet again.

In
Review №32

The installation of carpeting in 2 rooms and linoleum in another was very satisfactory. I wasnt home, but upon returning the new stuff was in and the old was gone. Very good service in the store, these people are courteous and reliable. I highly recommend them.

St
Review №33

H&H did such a great job with my counter tops and carpet! They were on time and had it installed in one day including the tear down. It turned my kitchen into the nicest area of our home and the carpet they offer is so plush and nice! It literally feels spongy every step and is such a tight pile. H&H has the best team in Central Alabama! Go see Wayne Taylor for all of your floor and counter top needs! He is a veteran with over 15 years of self employed installation experience!

Sh
Review №34

I had looked for carpet for my house at several different locations, could never find anything that I felt would work for me. I decided to stop by H & H. I was greeted by two very friendly salesmen. One of the salesmen showed me several samples to choose from. He was very helpful in helping me make a selection that was just perfect for our needs. Quality and a lot bang for my bucks, got the carpet installed in just a few days. By the way the installers were a delight to work with, so efficient, knowledgeable and friendly. I will definitely goo back there if I need carpet again.

Ef
Review №35

They were the less expensive option of the better know flooring places in the area. We got laminate flooring and ceramic flooring installed. Their teams were professional and arrived on time. The work done is amazing.

Ly
Review №36

Awesome job!

Ke
Review №37

Charlie Harrelson and the staff of H&H are fantastic! Great service, Great product and great value!

Re
Review №38

I LOVE my new flooring that H & H installed for me!!! Luxury vinyl plank throughout the bottom floor of my home and carpet upstairs and in the bonus room. They are beautiful, and the staff and installers were fabulous!! I would definitely recommend H & H to anyone looking for new flooring!!!

Da
Review №39

I am totally pleased with the service of Wayne and all those involved with helping us from purchasing flooring to the installation of the flooring. Everything was done in a timely manner and we appreciate the professionalism.

Mi
Review №40

I had water damage to three rooms. While we were dealing with assessing the damage, H and H came out to my home, removed the wet carpet and brought samples of new floors. I upgraded the carpet to laminate and added two more rooms. The crew spent twelve hours removing carpet, moving furniture, installing floors, and putting furniture back. They even helped us try out different furniture arrangements. They did excellent work with a short turnaround time, and I am so impressed with their work. I will definitely call them the next time I need new flooring.

Sh
Review №41

The carpet I purchased is absolutely beautiful; it makes my room feel comfy and quiet. The carpet has a lifetime warranty on wear and tear, which is marvelous! The company kept their promise concerning carpet arrival time and installation. The employees were professional from the time they entered my home until they finished installation. I am recommending this company to family members because they also have a hugh selection of carpet.

Ra
Review №42

Brian was very prompt, friendly, and professional when he came to get measurements of our house. He gave great recommendations to compliment our house and our budget.HIGHLY** recommend Brian and H&H Carpets.

Di
Review №43

Had a great experience dealing with H&H carpets, recently. We purchased both vinyl plank flooring for our family room and new carpet for the master bedroom and closet. The salesman, B. Hooks, not only helped us through the selection and buying process, but kept us on budget as well. He was very knowledgeable. Also, a big applause for Alfonso s Crew, on the superior job they did on installing both floorings. Our home is older with imperfections, but Alfonso s crew knew how to handle each problem with ease.Not only are they knowledgeable and skilled at their craft, but they genuinely care about doing the best job possible, in other words, they take PRIDE in their work. I will definitely use H&H Carpets again.

Ta
Review №44

Wayne is always super helpful and is always there when I have last minute needs! Hands down the best in the business!

Ev
Review №45

Needed carpet for one room . Called H & H and a salesman came by the same afternoon, we picked out carpet and was skillfully installed a day later. Very pleased with all the people I dealt with, their quick response and quality of work. I recommend H &H Carpets.

Au
Review №46

They have always provided us with great service, stood behind their work and cleaned up after completion. I would highly recommend them to anyone looking for flooring.

ja
Review №47

Nathan was Very Professional and knowledgeable of the carpet.....also followed up after service was completed to assure that I was satisfied 👍🏾👌🏾

Je
Review №48

Variety, unmatched salesman who can sense your needs two words in after, What are you looking for?, incredible installers. They were so quick, efficient and steady paced. Once the job was done it was beautiful. The vinyl in my bathroom was superb. Laid so well it looked like actual wood!My bedroom carpet was laid so nicely I no longer have problems with the corners popping up or bubble in the middle due to lack of stretching from previous installers ive had from different companies. These guys ARE GOOD!!!!You can price match all day. But even if these guys are more expensive. (Which actually wasnt the case for me with my selections at the time) You need to remember good things come at a fair price.Get things done the right way from the beginning and go see these guys! Impeccable! Glad to have done business with you!Thanks a lot! Peace of mind is a beautiful thing!

Ma
Review №49

Outstanding service. Installed new carpets and till in the entire house. Great fee and super look. Very impressed. Would use them again. Also reasonable price.

Ra
Review №50

Price wont be beaten. I have gathered two quotes each time I used H&H and they are always the best price by a good bit. Quality was better than my comparative quote too. They are a great choice!

Li
Review №51

Great Experience and would definitely recommend to others!

Re
Review №52

Great service, very professional and excellent work!!

Ja
Review №53

I could not have had a better experience. H & H has now done both our granite countertops and our hardwood floors. The price was the best in town. Even talked to competitors who said they would not be beat-who ended up having to admit that they couldnt do it for the same price as H & H. Highly recommend!

Mi
Review №54

I went to store to look at boat carpet. The salesman led me to the back of store. We looked at carpet and it was not what I was looking for. While we were talking we noticed I had something on my shoe and it had got on carpet. I apologized and left store. The store manager came out and started hollering at me and was very ignorant. I again told him that i was sorry and did not intend on that happening but he was still very out spoken, I will admit I got a little out spoken also back to him and left. So to sum up I would not recommend this business to anyone. I have to have 1 star on to post.

Kr
Review №55

Im so happy I found H&H Carpets. I purchased new carpet for all the carpeted areas in my home. The carpet has been in my home for over a year now and still looks brand new. No seams. No bunching. No discoloration. I wouldnt buy carpet or any type of flooring from anywhere else in Montgomery. They were and are always helpful, kind, and patient.I was at home during my installation so I was able to supervise the workmanship. It was a long day because of all the carpet installed, but the guys did a great job.

Ju
Review №56

Stay away. They did the carpet in our great room, and its a complete disaster. The pics Ive added are of the seam of the carpet connected to a linoleum floor. The light brown carpet is from h&h carpets and installed by who they sent to do it. The bluish gray carpet WAS NOT DONE BY H&H is in the other entrance and has been there for 31 years. COMPARE THEM YOURSELF. The h&h carpet is ONLY A YEAR AND A HALF OLD. Look at how awful it looks in a low traffic room and how the bad the connection looks. Their carpet looks worse than one put down in 1986!!! Theyve tried to fix it, but I guess poor quality work and poor product cant be fixed....... the disappointment youll feel from paying professionals and getting these kind of results feels terrible.....Update, the carpet is now the newest and the worst looking carpet in the house. The metal strip is becoming more dangerous to walk over. Were going to lowes in order to get someone to fix this mess.

Ka
Review №57

We decided to stop in and see some Tile samples. The gentleman was very nice and helpful. Beautiful flooring on display.

Br
Review №58

I found just what I wanted at H&H. They had a great selection and great prices. The installers were out the very next day after I made my choice and nearly two years later my wood and carpet still look great!

JJ
Review №59

We are in process of selecting carpets and went to H&H and Wayne was SO HELPFUL. Definitely A+ customer service from Wayne at H&H, we havent decided what to go with yet but Wayne was the best so definitely go ask for him if you need any carpet help, he is so helpful!

Er
Review №60

Recently, we had to get some hard wood flooring for an office. We tried to use a stained concrete technique, but it came out terrible from our contractor. With time being a concern and needing to get this project done within two days, so we went to H&H Carpets. The salesman was extremely friendly and helpful! We purchased a beautiful padded wood flooring that they had on stock to take care of our 1,125 sqft office. They even had the installers come that same day! They really saved the day for us and the price was amazing as well! If I ever have any flooring needs I know where I am going from now on! Thank you again for saving the day for us!

Na
Review №61

I, unfortunately, went in uninformed in regards to luxury vinyl plank, only knowing it was suppose to be a solid floor that could withstand a lot of traffic. I was on a budget, but wasnt necessarily looking for the cheapest of all options, I called and made an appointment for a consult at my house, was shown some vinyl choices that were on sale and in my price range(no other samples were shown), they looked nice on the sample board, so I chose one and had them come install. Now my original floors were half cracking vinyl tile and half uneven and cracking cement with a large hole in it going to the plywood underneath, which I showed concern about but was assured you wouldnt feel it underneath. I trusted them to let me know what needed to be done and bought to properly install these lvp, which they mentioned nothing beyond the lvp. They promised these floors would last, you would see no seams, and they couldnt be scratched. Within the first day of installation we easily scratched one while moving the couch back, there were multiple pieces popping up at the seams because of the uneven floor beneath, and they feel like cheap plastic when you walk on it. It looks no where near as thick as it did in the sample and they bow and give underneath your feet when you walk on a spot that had missing cement underneath. Multiple places have now been scratched, a corner has chipped off, and a large number of the edges have popped up and are easily caught by furniture, some even pop in and out when you walk on it. I have hated the floors since they were installed. Our floor needed a pad or a better quality lvp because of the unevenness and I hate that the salesman didnt discuss any options with me. .....do your research before purchasing! Lesson learned, I will be redoing these floors in the future and will install myself to make sure it is done correctly.

Fr
Review №62

Dont do business with h & h carper their employees that install carpet are cocaine users and drunks. I witnessed employees in a red van that said they worked for h& h. They were snorting cocaone and didnt care if I saw the white residue on their faces and was drinking beers on the van. I remember one said his name was Neko and the other Alfonzo. I would expect h& h carpets on at hgwy to at least have professional employees . Clean Up!!!!!!

Ka
Review №63

I had Mannington laminate planks installed 5/2018. Previously, I had it installed in my kitchen by a different company. When I spoke to the salesman about this installation, I specifically requested that luan be used for this installation. This increased the price by approximately $1500. I had no problem with that amount. Initially the installers place the luan and flooring as requested. However, when they got to my foyer, which had plywood they did not use the plywood. I questioned the process and was told it did not need luan. As a result the flooring appears to have bubbles underneath. I have spoken with the salesman on multiple occasions. I was promised that he would come and see what the issue is. However, according to him, each time we made an appointment, something unavoidable always happened. This went on for 9 months. I contacted the owner several months ago and was told he would get to the bottom of the situation. I still have no resolution. I do have puckered floors. I sought this company and paid for the work that was done. There was never any follow up about the installation. I feel when you pay for a service you should be satisfied with the results.Although I dont live in Montgomery, I have access to people all over the state, Gerogia, Mississippi and Florida. Paying for advertisement can be successful, but word of mouth can be even more successful.

Da
Review №64

Great salesman. Go see B. Hooks if you are in need of any floor covering. Wide selection.

Ka
Review №65

Staff are friendly and helpful.

Am
Review №66

Great company!!!

Wy
Review №67

We are delighted with our new flooring that cover our kitchen, den, and bonus room. The installers were finished in less than one day. Mr. Byron Hooks is a delight to work with.I highly recommend this wonderful business in Montgomery, Alabama.

Information
15 Photos
67 Comments
4.6 Rating
  • Address:6450 Atlanta Hwy, Montgomery, AL 36117, United States
  • Site:http://hhcarpets.com/
  • Phone:+1 334-277-6552
Categories
  • Wood floor installation service
  • Carpet installer
  • Countertop store
  • Floor refinishing service
  • Tile store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–5:30PM
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:9AM–5:30PM
  • Sunday:9AM–5:30PM
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