Friendly service, very organized,quality products, awesome display.
Very nice people
We met with Charlene today and she showed us granite for countertops. She was very patient and we did not feel hurried or pressured to make a purchase. They have a large selection and we were able to find granite for our kitchen and bathroom counters. The backsplash selection was also very nice.
Very helpful and efficient. Gorgeous granite.
Called this company and the lady that answered placed me on hold never coming back. An easy call back we are busy or let me see if someone else could help you or a simple we don’t want your business would’ve been good! 👎 Bad customer service!!
We had a wonderful experience working with Derrick, Randy, and Jay! They were extremely nice and very professional- and our new countertops look amazing!
Ive had the best experience working with Bil Hitchcock. Bil continued to work with me until we found exactly what I had envisioned for my back splash in my kitchen. Great quality product, ordered and received in record time. Thank you Bil! You are the definition of great customer service!Kristy
Rating 3 stars because of the customer service & knowledge of the products. The selection, we felt was of an abundance. The downfall is that they have everything that is currently “on trend” rather than a variety to suit anyone’s accommodations. We asked about a few of the products and although the lady asked if we needed help, she did not know much about the variety’s we had questions about, as well as was unwilling to obtain the information for us. We of coarse left empty handed.
Used these guys to get a piece of granite for a memorial plaque we needed made. Even given our short time frame and the number of calls I had to make to them they were professional and supportive the entire time! Got the plaque just in time for engraving. Couldnt be happier. Use Robert F Henry Tile before you go anywhere else!
I honestly dont even know where to begin. While I am not here to bash, I am here to let you know the facts, as I always read reviews and find them extremely helpful. The staff was fine- but the customer service was horrible. I was quoted the wrong price, shipped the wrong tile (one that I never even took home as a sample), my credit card was run without my permission - and when I called back to tell them not to, they had already run it....to go on, no one ever factored in the $200 shipping cost in my quote, AND when told I would have a few extra tiles, I was charged an entire case of 17 square feet @ $17/sq ft without being told. As a business owner myself, I would have given my customer the tile they wanted at the price they quoted (it wasnt their mistake after all!). Service and word of mouth is all you have as a business owner. The tile looks fine- but it certainly doesnt look like a $3,000 back splash. My overall experience was horrible, to say the least.
Very best product that I know.
Great selection and prices on granite.
Love my countertops, very helpful in helping us with new kitchen look.
Professional staff and great product selection
Nancy is awesome to work with!!! Highly recommend!!!...
Incredible selection of tile. Everyone is very helpful and friendly.
Great place,friendly people
Best tile and granite place EVER
Excellent Distributor, wonderful staff.
Good selection of tile
Best in town