Went in for a last minute state inspection. I had to wait a bit but the got me in no problem.Gave advice about some items that will need fixing soon and pricing for those items.Seems like a well run shop and Ill be back for tires next to see how they do.
They performed inspection and emissions test. They advised me and gave me quotes on future services my car will need. Great experience.
Staff was great to work with. Kept me informed of all issues and quoted prices at the time. Very reasonable. Will be going back with other cars.
Friendly staff, they did not do unnecessary work and called before they did alignment to see if I wanted that done. I was there for an inspection. Trustworthy and good prices. Found my new car service center, will definitely go back.
I got an out of state inspection done on my car here and Kenny is awesome! So nice and you can tell he’s genuine! Great guy, will definitely be back here for any car needs
Staff is very polite, respectful and knowledgeable. Fit me in their schedule and made all my last minute repairs in addition to my scheduled alignment. Fairly priced. I felt good knowing I received quality service with a business and people who stand behind their work. Overall a great experience and I already have another appointment scheduled for more work needed based on my initial visit. I worked with Ken and Garrett. Both guys were solid and open about repairs and pricing. I dont plan on taking my vehicle anywhere else. They were reasonable, fair and like I said, accommodated my schedule, pivoted to make my repairs last minute and were friendly on my wallet.
The staff at the front desk went out of their way to be helpful. First on the phone then when I arrived. It’s been a long time since I have received that kind service and to be honest a wasn’t expecting it when looking for tires. Would highly recommend!
I came in for required auto inspection and they took me fairly quickly. My car passed and they took care of everything pertaining to the inspection. They were helpful and professional.
Came in to get a repair done to some wheel studs that were damaged. Were able to get the parts same day and fixed right up!
Highly recommended in every way. Made you feel welcome and friendly and willingness to help. Really like the app where u are kept up with progress and pictures of issues. Seriosuly impressed with the free loaner car, was brand new. I will now go nowhere else great first impression highly recommended.
Kenny provided great service in getting my running boards on my Chevrolet Silverado. Reasonable price and had it completed on time. Thanks Lake Norman Tire & Auto!
Lkn never fails to impress with the speed and quality of the work they do, Ken the owner has always taken time out of his day to give tours of the awesome facility he has and the very impressive equipment that is throughout the shop. Above and beyond customer service from the service writers is never an issue as they always treat everyone like family. Thank you to everyone at lake Norman tire and auto!
I had tried to have my truck inspected somewhere else and they told me that my computer wasnt connecting to their computer so they couldnt do the inspection. I took it to here and they found it was just a fuse so they didnt charge me for a diagnostic check or even the fuse. Very happy about that
They squeezed me last minute and made good on their promise! Very polite and professional!
Great Customer Service. Staff is courteous and friendly. They went above and beyond to assist me with Wheel Bearing and Hub replacement on my vehicle.
Great staff and very knowledgeable people. Great prices. Would definitely do business there again.
I went here to get my car inspected. When I got there, they told me 45min to an hour. It was closer to about 30 or so minutes. This place also has some high tech stuff. They actually have pictures of your tired treads and what they look like right on a screen in the waiting area along with a visual representation of your cars alignment. I love this kind of stuff. You would think it’s more expensive for these advanced tools but the price for an inspection was fair for the quality and efficiency of the work done. I would definitely recommend Lake Norman Tire & Auto if your looking for work to be done to your vehicle.
Very friendly, professional, and helpful. Detailed all services that needed to be taken care of. Then let me decide which needed to be completed.
10 out of 10. I wish Google reviews had more than 5 stars because I honestly would give them all to Lake Norman Tire & Auto Center. This was my first time using their services and they were the most professional and hospitable auto mechanic company I have ever been too . All of guys there seem like absolute gems but I have to take a minute to praise one specifically by the name of Garrett! Garrett went above and beyond to make sure that not only was my car fixed but most importantly that it was safe and I dont think I ever trusted an Auto technician more than I trust Garrett. He kept to his word, didnt make any false promises, never tried to hustle me or talked to me in a condescending or patronizing way when explaining the problem like other mechanics Ive experienced because they felt I lacked knowledge because I was a woman. I was sent pictures throughout the entire process and there was an open line of communication the entire time and you can tell he takes pride in his work and cares about the customers. I will definitely be taking my car to them for every and all car related issues from now on, they got themselves a forever customer. Keep it up guys!!!!!!!
Amicable, respectful of requests, very careful with vehicle, straightforward with explanations and most of all, vehicle kept inside of building when it stayed overnight.
Lake Norman Tire & Auto did a great job! Very efficient with getting me into the repair shop and completing the work. Not only did they complete the alignment they discovered a broken bolt in the suspension before it became a bigger problem.
The dealership I use wouldnt patch a tire. They told me I could purchase a new tire. I knew Id get a better price elsewhere. I called Discount Tire and LN Tire & Auto Center. I greatly appreciated when Lake Norman Tire & Auto told me to come down to see if they could patch it, which they did for me right away. Because they did not pressure me to buy a tire instead, I asked them for a quote for the additional service the dealership told me I needed. I already knew it was time for new brakes, so I feel good about putting this job in the hands of Lake Norman Tire & Auto Center.
Fast service, good price, pleased with the communications with the guys.
First time using Lake Norman Tire. Staff was very friendly and punctual. Will use again.
Great job and told the wait could be 2 hours and done in less than an hour
Needed a new starter and they were very helpful and knowledge. Will be coming here again!
My daughter had her 2020 Subaru inspected and was told her headlights were out of adjustment and this would need to be corrected before her care would pass. She paid the charge. Have never had any car not pass for this reason, especially a new car.
I walked in to get the state inspection done, the staff there is very nice and they are very efficient. Will come back again. Highly recommended.
The business I work for uses this shop frequently. They are very knowledgeable and friendly, and their prices are fair as well. I would recommend them to anyone needing service done to their vehicle!
Very nice staff who always work hard to help. I’ve gotten good prices and service consistently.
A dependable, honest place to obtain automotive repairs. I would highly recommend their service.
Failed inspection after waiting two hours, failed due to headlights not being aimed correctly and two side marker bulbs being out. Those two side markers illuminate when in drive only, they wanted $10 per bulb to replace perfectly fine lamps and $15 per headlight aiming. High beams passed aim, low beams did not, both are aimed in the same headlight assembly, paid my $24 for failed test and drove two blocks down the road and watched them shine lights on calibrating wall only to discover my headlights were well within parameters. Spent another $30 just to avoid Lake Norman Tire, will not return and will not recommend them to anyone I give a damn about.
First of all Mr. Desouza greeted me outside at my truck and asked if he could help me. I explained the situation and he quickly checked me in and made arrangements to call me when they were able to fix the problem. About a week later Mr. D called me up and I dropped my truck off. Mr. D sent me pics of the problem and they quickly fixed it and it was done within an hour of me dropping it off. Mr. Desouza is professional but at the same time very personable and friendly. A job well done!
Very fair pricing, excellent work and people. Have been coming here for about 5 years, with 2 family vehicles.
Failed inspection after waiting one hour, due to one windshield wiper that was not bad. Just so they could charge me for an expensive wiper they sell. Would not let them work on anything I own. Very unprofessional behavior and not a business I would support.
Helpful employees, Will definitely go back
Fair price and service was good.
Lake Norman tire was quick, easy, and fair. They gave me a quote ordered the part and put it on in a timely matter. Would recommend anyone to go here.
Always friendly and accommodating customer service. They earned my trust over the years. Good pricing on tires. On top of that they also give you 5 free oil changes with the purchase of 4 tires which is a great deal. Would recommend to others.
The employees at Lake Normal Tire and Auto are professional, reliable, and do great work. Kenny is great to work with and helpful!!!
Truly excellent service. Went in on a Saturday with multiple issues of unknown origin and reason.They were able to quickly diagnose the problems, and have them resolved by 2:00 that afternoon.They even provided a (very nice Toyota RAV4) loaner car for me to use while my vehicle was being worked on. Free of charge.Incredibly friendly and professional. I trusted everything they did to my vehicle.Clarence was the salesperson I worked with. He did an excellent job keeping me updated. And the guys in the shop did a superb job taking care of everything.Well done, guys.I will definitely use them in the future, and recommend them to anyone in the area who needs work done to their cars/trucks.5/5. Very pleased.
Rick was great and awesome customer service.
This was my first experience with LKN Tire and Auto and they have earned my business for all of my autos now. I came in to get a new tire mounted and balanced and they took care of it right away. I also asked if I could get an exhaust system installed and they took my truck in right away and found out the parts I bought would not work. Boxed up the exhaust and received RMA from the other store and will be returning. They were able to make me a custom exhaust that sounds amazing for cheaper than the one I bought. Fantastic guys, I will have all my maintenance completed with them. Oh I almost forgot they have loaner cars! You can drop of on a scheduled appointment and have a free loaner just fill up with fuel on return and then pick up your car after work. How awesome is that!
They gave me a ride home and came to pick me up after my inspection was finished - very friendly and great customer service!!!!
Staff was very welcoming and personable. I got right in for a State inspection and the team made me feel right at home. Will definitely go back for additional services.
Super friendly and very busy. Had my car inspected so there was a wait but great folks. Did a great job.
Stopped in for a NC Vehicle Inspection. Great experience - friendly, professional, and provided updates while I waited. They have an area inside to wait while your service is done. I’ll definitely return and highly recommend!
Took my daughter’s car in for an inspection. While waiting, I noticed the guys talk to every caller by name. They are professional & honest! I will definitely go there again.
Thought I needed front end work as told by another business. Thought I should have a second opinion. Very honest and said no repairs needed. Also has the best tire balance equipment. Fair priced. Could not be happier. Gained a life long customer
I had a dealer diagnosis several repairs on my older Honda Ridgeline. Kenny & Garrett did the repairs at a lower cost and kept me informed through every step in the process.Great team, great work, at a fair price.
I love this place. I have been screwed multiple times by other car repair shops and even my own car’s dealership. This place is HONEST. And you can tell that because they will bring you back into work area to show you something that you might not have known was wrong and physically show you. Even when it’s not what you came in for but they don’t guilt you into fixing anything. They’re giving you KNOWLEDGE about your vehicle which is more than any other auto shop/dealership will ever give you.Their prices are great too knowing that I have professional, well trained people looking after not only for the safety of my car but my personal safety. Can’t recommend this place highly enough.
I have been a client for years and Kenny and Lake Norman Tire and Auto Center has not steered me wrong in any of their recommendations. I was tired of bringing in my car to a dealership for a simple oil change and then receiving the news that I needed major repairs or expensive maintenance work done in the hundreds or thousands of dollars.Kenny and this business stands by their work and wont recommend work unless needed and they show you the problem ....not talk you to death .... Honest and Highly Recommended
Came in for excessive road noise, I was thinking wheel bearings or suspension. $$$$. Ended up only needing 4 tires and alignment. Competitive price with Costco $$. They let me use a loaner car for the day. Car done in 1 day, now rides great and quiet. Great service and more important HONEST business.
I would highly recommend coming here they were quick, professional, and eager to help. If you make an appointment they are even quicker and will take care of all your car needs.
Decided to give this place a try after everything else around was pretty packed. Place was clean and the service was 5 star. I will definitely be back.
Thank you for fixing my teenagers flat tire !!:)
Great service, good prices. Will definitely be back for all vehicle needs.
The phone call i made to get service was prompt and professional. The service when I arrived was prompt and professional. The cost was slightly below the others I had called. I would DEFINITELY go here again for other services!
The entire staff at Lake Norman Tire & Auto are wonderful to work with. They’re knowledgeable and make sure to clearly explain options and solutions for any necessary work on my car. I also appreciate their new digital reporting system which was texted to my phone, avoiding the paper. Wonderful team and I feel I can trust them with any and all of my vehicle concerns, repairs, and maintenance!
The guys were friendly and professional. They Inspected my car and fixed the valve stems that were dry rotted. I would definitely go back! They were also very quick and they are right next to my work as well so it wasn’t only convenient they were done early. I’m didn’t make an appointment they fit me in!
They were very informing and gave me all my options no matter how much they made. They were looking out for what was best for me. They have great employees and do great work. I recommend them to all my friends.
Great service and friendly staff. Quick turnaround for a spur of the moment service request. Highly recommend!
The staff here is HONEST! They do not try to sell you anything you do not need. They are professional and polite.
This was my first visit. I was very pleased with the whole experience. Great price for oil change. I also got my car inspected. Thank you Clarence for taking care of me. You have found a lifetime customer!
Great customer service and quality. Turnaround time for work was very good.
Excellent Communication. Good price on Rv tires and 4 free oil Changes. Great deal!Garrett did a good job communicating as the job progressed.Had new tires, oil change. And tires balanced.On class C Ford RV.I ll be back.
Went to get a state inspection. They got me right in and were super nice.
Wonderful place! Will return for future car work.
Came into this location for an inspection and found that the alignment on the vehicle was off. Clarance, the service rep at the desk, was extremely professional and friendly. The experience was something all service industries should aspire to. We will be back with out other vehicles for sure! Highly recommend.
The staff at LKN tire is absolutely fantastic. I’ve been taking my car there for 5 years now and I couldn’t imagine going anywhere else. True professionals with a personal touch.
Kenny is the best. Been my go to guys for quite a while. Thanks gang
Ken, Clarence, and the entire team at Lake Norman Tire and Auto are true professionals in every sense of the word. Thorough, knowledgeable, honest and fair to the highest degree. What started out as a simple state inspection and oil change for our youngest sons vehicle, led to discovering a serious safety issue. Yes, it cost us hundreds of dollars in repairs, but it just may have saved our son from having a serious accident. Thank you from the bottom of my heart. God Bless.
Great service. Best staff around
NCSInspection. I had recently had the same service performed in troutman N C and they charged$28.00 more for the same service::Thanks LNA&T
Very impressed with the service I received.Great service from start to finish, I was was starting to believe that kind of service was a lost art. Everyone at Lake Norman Tire & Auto restored my faith that some businesses still understand how to conduct business. Impressed Customer!
I cant express the professional dedication from the entire staff at this shop. Its very clean, the staff really know what they are doing.. In all my years of dealing in the automotive industry, Ive never ever found such a clean shop as this, that tells you they take pride not only in the customers vehicles, but they take pride in their shop, equipment, and tools. I really wish you could enter 30+ stars, because I recommend anyone to go here. I was having major care trailer troubles, and kept shredding every pair, plus I lost 2 rims in the process.. I arrived right after store hours, and wanted to be the first person to help the next morning, But the owner met me when I pulled in, He immediately started helping me getting the trailer fixed, after hours, and the next morning Tyler was already working on it, when I woke up. Within a couple hours, I was back in the road.Best business, Ive ever dealt with A+++++++
Outstanding service and straight shooting. I have serviced multiple vehicles there for the last six years and have always been treated honestly and fairly. Ken, Kenny and Clarence take time to explain everything upfront and never push unneeded services. These folks are competent and friendly and seem genuinely interested in your satisfaction. They have always taken good care of my cars, my time and my wallet.
This is my second big job I had done here. The first time was on my A Class Diesel motorhome and this time on my everyday truck. Both times the service has been exceptional. Their work is done timely and with great care. Both times they had wonderful communication throughout the work which really shows how ethical they are. They are very technologically advanced and part of their communication even includes sending pictures and reports to your phone so you can see the issues they see before giving the go ahead to perform work.I simply can’t say enough great things about them. Everyone, from the owner to the mechanics, just exude professionalism.
There always ontop of everything and polite, the whole team does a great job great to go any time cuz I know my stuff is going to be fixed right the first time!
I was out of town. The engine light went in 1/4 into a 16 hour trip. They fit me in. Fixes the problem. Very professional group. Kenny was outstanding taking care of me.
Kenny and crew are honest and great mechanics. We take two cars for both tires and service. Free oil changes a nice perk for buying tires there. Be ready to leave a car and come back later. They stay very busy and are thorough so a quick stop may take longer than expected.
These guys are top notch. Friendly, Great attention to detail. Would recommend them to anyone for your Everyday automotive needs.
Nice place friendly people. Can work on any size vehicle nice.
Excellent customer service; super friendly; clean and knowledgeable. We love this place and highly recommend them.
This is the best car repair service I have used in my 65 years of driving. They are professional. Sound advise. Quality work. Knowledgeable. Courteous to all.
Got me in and out before the deadline time I highly recommend this place and very friendly staff too
WOW is all I can say! Ken, as well as the owner and staff provided an amazing experience! They looked out for me! They are in it to win the long term! I am extremely particular as a racer/mechanic & do most of my own work... It is so refreshing to have people that take PRIDE in their work and care! I had to go out of town & they had my RV ready to roll!! All the Best & God Bless! Ron Brindisi #597 Top Dragster - PDRA660.com
I’ve been going to Lake Norman Tire and Auto for the last 5 years since buying my tires there, and I won’t go anywhere else in the lake Norman area. They are helpful, professional, and do a great job for a great value. In 2017 I moved to the other side of town, and I’ll still drive across Mooresville to get my car serviced by these guys. They are that good.
First time customer and was impressed from the moment I arrived. From courtesy when I first arrived, to the efficiency at which everyone works.Came in for bent muffler, which later determine needed a Ford part to hold back in place. They spent 15-20 mins welding and bending to keep it in place until I can get the part needed and did not charge me anything.Advised me to get Ford part instead of them ordering it and having to mark up on me... wow, never heard of business being as honest and fair as these guys.Will definitely be returning to finish my needed repair and future needs.
Love these guys! Kenny is awesome. Ive been going to lake norman tire and auto for 8 years.Always helpful. Today they cleaned and sanitized after every customer. Super impressed with these guys
I had wonderful service here. I was treated with respect and had great customer service given to me. Garrett in particular was amazing and helped me as much as he could. Everyone else that helped me was great too. I will definitely be back!
10 out of 5 ⭐️ for this business. They were honest, professional and quick. This will be my go to place for any of my mechanical needs! Great job!
I recently moved to North Carolina. My car took some abuse on the trip here (summer construction). I did not have anyone to refer me to a mechanic. I drove past Lake Norman Tire & Auto several times before stopping in. It always looked busy. When i finally stopped in I was greeted by a great staff who listened to my needs and took great care of me on the spot. I had an oil change, my tires balanced and was checked for any other front end damage. I went back the next day for a new muffler. My experience at this business was great and the prices were fair and the service was amazing. The place is clean and bright, unlike most places. I will go back.
I just got some exhaust work done on my car and everything came out great. They got me in with no appointment and had it done quickly. These guys are really cool and I would definitely recommend them.
Clarence and the staff we’re outstanding! Fantastic customer service. They went out of their way to not only change my oil, but also cleaned splattered oil from my motor. I would definitely recommend them and will return.
Asked for tire quote and requested check on brakes and front end. Quote was great with 3 alternatives, and at appointment found brakes OK but broken arm and worn joints in two places. Fixed broken part and will schedule other joints as soon as able. Kenny did a great job handling this for me and I will definitely recommend you.
Kenny and the team are always so kind and honest! This is our second time there and definitely wont be the last!
Super friendly staff and great service. Got my wifes car fixed up good as new with zero stress on my part. They even offer loaner vehicles.
These people are scrupulously honest. I took an older car in and told them to find anything that might be wrong from stem to stern. They saw some oil drippage on the bottom of the transmission and originally thought it might be a leaking seal. That would have been a $700 fix. But they later determined it was no leak at all and I avoided that cost. A less scrupulous garage might have gone ahead and done the repair. They were courteous, professional, prompt, and I will take all my repairs there from now on.
Without question, these guys will change your mind about the stereotypical mechanics that we all dread dealing with.From the moment you walk in, youre greeted with friendly faces and a team of professionals that care about you and your business.Awesome service + fair prices is whats its all about.Nice work!