user
CPR Cell Phone Repair Morgantown
1020 Suncrest Towne Centre Drive, Morgantown, WV 26505, United States
Appearance
CPR Cell Phone Repair Morgantown
Comments
Vi
Review №1

Affordable, quick, and professional. Phone (iPhone8 with badly busted screen) was fixed within an hour of walk-in. They even called a month later to make sure everything was working well. Talk about good customer service! Would highly recommend!

Fr
Review №2

CPR is by far the best computer repair service in the area. They go the extra step all the time. I had a hard drive crash and they utilized every tool and resource they had until the data was recovered. The staff communicates very well, are very professional, and are skilled at what they do. Dont go anywhere else. They service Mac and PC equally as efficient. Great phone repair services too!!! 5+ stars!!!!!

Te
Review №3

The first time that I cracked my screen. I paid $200+ and purchased the screen protector recommended to me by the staff. I was told that the the, Next time you crack the screen, it would only be a $10 fix. I thought that was a wonderful warranty. So, I felt good about the purchase of the pricey screen protector. The staff was knowledgeable and friendly.Fast forward a couple months later, I cracked my screen again (I am purchasing a better case). So, I head down to CPR. This time, there was a different staff member. He was rather rude and condescending. He informed me that the repair would be $199. I told him about the warranty from my last visit to CPR. He claimed that the $10 fix was for the screen protector and not the screen itself. I was stunned.Had I known that it wasnt going to help out, I wouldnt have purchased that screen protector. I feel swindled and humiliated. Its a terrible business practice to tell customers to purchase warranty protection and then do a switch when coverage is needed. I left without the repair. My phone still works, so it isnt urgent to have it fixed. Ill find another business that isnt going to bait and switch.

Ni
Review №4

Phone wasnt charging right, they cleaned it out and its working perfectly! Super fast and efficient as well!

Be
Review №5

Wifes iPad stopped charging, she lost access to data that hadnt been backed up and was out a tablet. They were able to isolate the problem to a specific circuit component and replace it.Staff was polite, professional, and attentive. Explained things clearly at each step. Very happy with their work.

Ca
Review №6

I had a great experience at CPR Morgantown. I brought in a PlayStation with bent pins in the HDMI port, and they fixed it within less than the week that they estimated. The service came with a 6 month warranty. Will use in the future, and recommend to friends,

Mi
Review №7

These guys are like a lifeline, extremely helpful fast knowledgeable service. It is a true blessing and peace of mind to have them in town and be able to run to them in case of any cell phone/computer technical issues. They always try to go above and beyond to help. Not sure what I would do without them - Highly recommend !!

Av
Review №8

The workers were super nice and did everything I needed them too but even better! Definitely recommend this place for any phone troubles.

s.
Review №9

They were very friendly and helpful while my console was in the shop. Even though the issue my console faced in the end could not be fixable, they did everything they could to attempt to resolve the issue. If any issues arise with other devices of mine I will most definitely go to them for help.

Em
Review №10

Very fast and good quality.Only thing is the online quote lies. Mine ended up being about 30/40$ more than what it said it would be. Just look for that when price matching.

Da
Review №11

Outstanding service, very friendly and courteous... had an issue with my phantom drone. The service people knew exactly what to look for and how to make the repair. I was in and out in about ten minutes. Highly recommend this CPR location. I won’t hesitate to use them again for any electronics issue.

Da
Review №12

I have never shopped here (so I cant say much about that). I have only gone here for repairs and when you need this type of place for repairs, these guys are perfect.

Tr
Review №13

My charging port broke on my iPhone 11 Pro Max. They were able to fix it in two hours, and I haven’t had a problem since. CPR also was very professional and communicated well.

ju
Review №14

Great friendly people who know what theyre doing! Would highly recommend if you need any phone repairs!

To
Review №15

Professional and exceptional expertise. Very appreciative of the customer service and experience.

Je
Review №16

These guys worked really hard to try to fix the problem and when they couldnt fix my sons switch they tried really hard to come up with solutions to replace it at a reasonable price. The guys were really friendly and kept me up to date every step of the way! I highly recommend CPR for all your repair needs!

La
Review №17

Had an iPhone XR screen replacement done. CPR was prompt and affordable.

Da
Review №18

Got screen repair done in an hour for cheaper than what apple charges. Did an amazing job 100% best electronic repair store

Ba
Review №19

They were super nice and helpful. They called me with updates on my computer often and they were reasonably priced with the repairs. I highly recommend going to them if you have any issues with your computer!

Tr
Review №20

Unfortunately I have broken my phones too many times to admit but they have always been able to help me. Matt and his team is beyond great with their customer service and I would recommend them to anyone.

Al
Review №21

I took my daughters iPhone in to have a screen replaced recently. The service I received was exceptional!Thank you for being so thorough and quick with replacing her screen!!

Wi
Review №22

Awesome cell phone repair store really helped me out big time. Absolutely best call phone repair place I think Ive ever been to. Definitely highly recommend.

Kr
Review №23

Everyone I interacted with at CPR was professional and helpful. They tackled upgrading RAM and a hard drive on my 2017 iMac, which no body else in town would touch. It works better than new now. Highly recommended.

Er
Review №24

When I took my 2012 MacBook Pro to Best Buy they essentially told me the hard drive went bad, because the laptop is so old. They said I would just have to buy a new laptop. Took it to CPR for a second opinion and they discovered that just one cable went bad, not the entire hard drive. They were able to replace it and return it to me in less than 2 days for under $100. Thanks to CPR I saved so much money and my laptop is as good as new!

Sh
Review №25

Great service, quick turn around time

Al
Review №26

The service here was amazing. Got my laptop back faster than expected. Everyone was super friendly and helpful. I recommend to anyone needing help with any of their devices. Will definitely be back.

Ki
Review №27

My husbands phone crashed couldnt retrieve info at AT&T I took it to them to transfer information a d they were successful !! Saved us all his buisness contacts,text,and bids on his phone!! Highly recommended CPR repair !! Literally saved the buisness

Ju
Review №28

My iPhone SE wouldnt charge. The gentlemen in the store were prompt, professional and very helpful. They called before the 2 hour window to let me know my options on my cell phone. The choice was made to not repair the cell phone. However, they were so helpful. They were able to power it up long enough that I could change a setting to allow me access to my emails. Thank you very much for the wonderful service. I am thankful that you are in Morgantown and so accessible.

Ki
Review №29

Just got my laptop charging report replaced. I thought I was going to have to replace the whole thing, but CPR fixed it up and got it working in a day for under $100. Great work, Matt.

Mo
Review №30

Had a peculiar situation with my new iPhone 12 And thought there was no chance I was going to save the info on the phone. Patrick and Matt went above and beyond to save the data for me. I would highly recommend these guys to anybody needing electronics repairs

Ja
Review №31

A friend recommended this place to me after my iPhone display was shattered. Made an appointment that night, and my phone was repaired the next day at an incredibly reasonable price. Fast and friendly service. Highly recommend!

Mi
Review №32

They did the work on my iPad, it was a $150.00 repair, no issues with that this far. I went to pay the first screen was a prompt to leave a tip. I pressed no, then the recipe had a tip line on it like restaurants have. The guy said “you want to leave a tip”? This guy was well fed and you know they make more than waitresses on a hourly wage, and wanting a tip. I’m sure they made bank on my $150.00 repair.....Really? They have balls for sure.......When you go in there be ready to be solicited for a tip!!

Kr
Review №33

I went in for my Apple Watch. My Band was stuck on my watch from purchasing one from a third-party. Matt at cell phone repair in Suncrest Towne center was so helpful and friendly. I highly recommend stopping in and seeing them for any repairs or questions.

Ch
Review №34

These guys are the best! They really know their stuff. I took my dead phone to them and they didnt charge me for explaining operator error. They have earned my thanks and my business!

Do
Review №35

Outstanding service at a fair price. Very professional. I highly recommend.

Mi
Review №36

CPR Cell Phone Repair Morgantown is fantastic. They are professional and responsive, and were able to address the problems that I was having with my Mac computer. I would recommend them to anyone!

Ga
Review №37

I’ve been there twice now and they’ve been extremely helpful. The first time I went to have my screen replace and they had it ready to be picked up in about an hour. The second time was a software issue that required little work and they didn’t even charge me! Great staff and honest business practices.

Ja
Review №38

Same day fast service. My phone is now operating like new.

Ri
Review №39

Neat little cellphone repair shop, very small and straight forward, turned in a second hand iphone 7 that looked like it was hit by an 18 wheeler. repair was done with in an hour, very nice little place to pass our phones a chug jug. 5 stars.

Da
Review №40

Made an appointment for a screen replacement. Service was pleasant and fast. Very satisfied. Had a similar good experience at a CPR store in Raleigh for a battery replacement. When I need another repair Ill look for CPR.

Ch
Review №41

My screen was fixed in less than an hour. They except insurance claims. They were very nice and helpful. No sales pitches and they got the job done! Service with a smile! Thanks guys !

Ma
Review №42

Very helpful and they even refunded me when they realized that the repair needed was not as expensive as initially anticipated

Ma
Review №43

Fast, friendly, and gave me a great description on what was wrong with my laptop. Will go here again if I need to.

Mi
Review №44

Fast service and these guys really know what they are doing. Very helpful.

Ja
Review №45

I took my desktop (a custom build) down to CPR. I had no idea what was wrong with it. They were able to diagnose the problem in about 30 minutes, and they had it fixed in about 2 hours. It needed a new hard drive, which they installed at a very reasonable price. Super happy that I went there!

ab
Review №46

Went in last week for a phone repair and told me tuesday or wednesday this week and lied adding another week on DONT WASTE UR TIME

De
Review №47

Thank you so much for getting my MacBook running again so quickly! CPR fixed my computer when Best Buy couldnt, saving me a lot of time, money, and stress. I highly recommend their services!

Gi
Review №48

The girl was nice that repaired my daughter’s phone but took longer that we were told at drop off. We were told 1 and 1/2 hrs and it took 2 and 1/2hrs. She tried to sell us accessories at retail prices. But overall, happy with the new screen!

Ra
Review №49

Fast service, quick response times, phone was fixed within the time they told me

Di
Review №50

Im so glad I found this place. They are very knowledgeable and really want to help you solve an issue you may be having.👍🏻

Ch
Review №51

Great service on my cracked screen replacement

St
Review №52

They did a great job repairing the screen on my phone.

Jo
Review №53

He called me and said my ps4 was complete and it was done in a very good timely manner

Sh
Review №54

They claim to price match but say they have never heard of their biggest competitors in Morgantown. Search around and you can find a cheaper and more transparent repair in the city.

Ma
Review №55

Best experience Ive ever had trying to repair my phone!!!! The staff was so helpful and knowledgeable. My phone had water damage, after bringing it in on a Wednesday morning, I had my phone completely fixed and working like new by that afternoon. Not only were they fast but the price was completely reasonable!!! Would DEFINITELY recommend!!!!!

Ma
Review №56

These guys are fast, knowledgeable, and amazingly priced.

og
Review №57

Best place in morgantown. dont go to MyRadio Network, they scam and arent genuine

Br
Review №58

The staff at CPR are both professional and quick to do repairs. I have had numerous devices there for repair and all are still working better than new for me.

Ka
Review №59

Matt replaced the screen on my galaxy 9+ in 2 hours. A bit pricey but comparable and a whole lot less than a new phone. I looked at it as the price I paid for not having a screen protector. Will never go without a good one again. Thanks cpr.

Ga
Review №60

Friendly staff that are good with receiving and returning calls, however, I was very hesitant to pay a non refundable diagnostic fee if the device couldnt for sure be fixed. The employee reassured me that the device could be fixed it just may cost a little mothan expected if it was something else. They had it for two weeks and could not fix it. I asked for a refund, due to being persuaded and assured they would fix it. They denied my request, so basically I paid 40 something dollars to be told they didnt know what was wrong with my device and wasted approximately 2 weeks of my time.

Je
Review №61

Full disclosure, I havent used their services yet, but was glad to find them. They have an evaluation fee, but it is waived if they do the repair.....fair.

B
Review №62

Fast, friendly, knowledgeable! What more could you ask for!

Pe
Review №63

Quick repair, friendly and HONEST. HIGHLY recommend. Fair prices

Se
Review №64

Great guys, quality workmanship, repairs done in a jiffy. Highly recommend. After the run around at the Network guys, CPR comes through like troopers.

Be
Review №65

I’ve had two different phones serviced here in the past year and the results have been great! (A new battery for my phone and a new screen for my son’s) both phones are like new and working great!

pn
Review №66

A simple screen repair ended with the counter guy handing me my telephone completely disassembled saying that a repair could not be made as the display pins on the logic board were damaged. So, I took my phone to the Apple store in South Hills, hoping maybe they could fix it... the technician there explained that the pins had been damaged when the screen was being removed. I ended up having to purchase a new phone. I then contacted this location, not to demand reimbursement or anything else, I was simply trying to point out their (expensive) mistake.. because I get it, accidents do happen, and I have made mistakes and dealt with rude customers in my profession before, but I was completely blown off by the staff and treated very, very poorly. Fast-forward a year, my “new” phone’s screen had been damaged in a motorcycle accident and I needed it repaired. I was going to give this location and company another chance, especially after the owner, Diana, ensured me that they could repair my phone promptly and correctly. I went in to get it fixed on THREE separate occasions and they did not have any iPhone X screens in stock, even after telling me “oh, we should get a new shipment of them on ____ date. Come by then!” This is not good customer service, and it is most certainly why I will never do business with, nor recommend Fanelli Boys to anyone I know.

Sh
Review №67

Fast and friendly. Would highly recommend

Je
Review №68

Got my phone fixed yesterday, had excellent customer service, was very fast and friendly. That’s really hard to get now days. Best of all they had the best prices backed by a lifetime warenty. Thanks guys!

Ja
Review №69

READ BEFORE YOU GOvery nice staff and good to work with but I started noticing the issues when I got home they changed my camera to a low-grade camera and mover it to the side and my screen could pop off at any time given. then I realized that they had put on a weaker screen and it has broken 3 times in the last week. VERY DISSAPOINTED

Er
Review №70

These folks are fantastic! I set up an appointment and had my phone back with a new battery an hour later. A+ professionalism and service.

Br
Review №71

Super helpful place! Replaced my battery in my phone to give it new life and did it quickly and for a very reasonable price. Would recommend to others!

Ja
Review №72

The staff is quite knowledgeable on how to fix various technological devices. I needed a new top piece for my laptop, and when the wrong part came, they told me they would charge me the price of the wrong, cheaper part rather than the correct part which was more expensive. Once the RIGHT part arrived, my laptop was fixed within that same day. Highly recommend if you need a device fixed.

Ho
Review №73

I have never been treated so well! The workers have taken care of me and my electronics not once, but twice!! They were so helpful and quick at their services. They offered me student discounts and honored their lifetime warrantee. I will always go here for cell phone or computer repairs!!! highly recommend.

Vi
Review №74

My daughter and I both have used Fanelli Boys in downtown Huntington a few times in the last couple of months. Both Rob and Chris have been wonderful about taking care of our repair needs. Need repairs or even a new phone? Go see Rob or Chris in Huntington! :)

Ro
Review №75

These guys are highly experienced and professional. All repairs are done quickly and backed up with a lifetime warranty! They can fix it when others say it cannot! You should definitely give them a call or visit for ANY of your electronic and/or computer needs.

Ca
Review №76

The place is great! I would recommend you to go here to get something fixed. Great people wonderful service. I saw Justin yesterday 4-10-18 he answered all my questions and I was very pleased with my service.

Be
Review №77

Matt did a great job with my iPhone 6. I was having trouble with my messaging and Apple wasnt able to fix it but Matt did! Matt was very friendly and her service was impeccable. I would definitely recommend this place and I will be using them in the future!

Sa
Review №78

Little bit pricey but good work

G
Review №79

Quick and easy, in and out in less than an hour. Just call to make sure they have what you need.

Na
Review №80

Prompt response, reasonable and clear pricing, thorough work.I should add that I did pay the non-refundable diagnostic fee of $40. However as my Amex card covered my laptop under extended warranty Amex would be refunding it to me.For the $40 that I paid, they diagnosed the issue (screen internal connection issue) and gave me an estimate to submit to Amex claims department. Also while diagnosing the main issue they fixed couple of minor problems on the driver/software side.

Sa
Review №81

Helpful, friendly staff.

Br
Review №82

Very knowledgeable staff Very nice and polite And very helpful helping you choose the right phone for you

Ji
Review №83

Very pleased with their work. Needed a new battery for my IPhone 6Plus— they had one on hand. It was replaced in less than 20 minutes and the cost was inexpensive

Ad
Review №84

Fast friendly service! This store and its staff are so knowledgeable and friendly. The Manager made sure I was well taken care of! Definitely recommend for all your electronic repair needs.

be
Review №85

Such nice employees! Very fast service, would come back. Can handle needs that Best Buy cannot. 10/10.

A
Review №86

They went above and beyond what I expected. It was just really good service, quick and good quality.

Rh
Review №87

Had a Google pixel 3 xl they put the screen on beautifully and did it on the spot

Ma
Review №88

Great people, very nice and helpful. But I had got my screen fixed a week and a half ago and ever since then the battery has been dying so fast. I was thinking maybe they made something loose or something but my phone never died this quick and has taken so long to charge until I got my screen fixed.

Ha
Review №89

Like Malik Thornton I have had my phone screen fixed to not only has my batter been dying really fast to I think I need to do some research on the place. I let them handle my pc for about 3 weeks have not herd back I had to call to see or hear what the problem was at first I was confused. now I guess my motherboard has something sticky on it but I want to see something about this shop if they fix this problem I’ll definitely fix to 5 stars but otherwise this company may be making small fractures to your devices say I broke my screen they will fix it but damage another problem for you to bring it back soon may be true may not be as soon as my computer is finished I will run my on diagnostics on my system and see things threw.

ME
Review №90

Just called for pricing, waaaayyy too expensive ESPECIALLY knowing what I can buy the parts for. Glad I gave a 3 star now. I even mention here in my review that I havent been to this place and that implies I have not experienced the service. Just making a comment on the almost $200 to fix a charging port.

Tr
Review №91

Staff was super friendly, knowledgeable, and quick with my repair. Ive went in twice so far, and while I hope I dont have any other electronics issues anytime soon, I will be giving Fanelli Boys my business every time I do. I HIGHLY RECOMMEND THIS ESTABLISHMENT.

Sh
Review №92

Excellent service. Very knowledgeable and honest. I’ve been a couple different times for various issues with different devices and they have been able to diagnosis and fix my problem within an hour.

Wi
Review №93

Awesome store ran by professionals that know their way around phone, computer and tablet repairs!

An
Review №94

I’m a serial cellphone screen breaker. Brought my iPhone in 3-4 times over the past couple years and never had a problem - call in, make an appt, drop it off for a day and my phone is back to life 😄 Once I even soaked my phone in a kayak and they were able to resuscitate it. 10/10!

Es
Review №95

They damaged my tablet.My tablet was working perfectly before I gave it to them. I gave it to them to replace the screen, unfortunately, my tablet is no longer functioning and even worse they took a $42 fee for the diagnosis while theyre supposed to compensate me for the damage?

Jo
Review №96

These guys have been awesome. Management is top notch as they dont try to con you and are upfront about everything.

Jo
Review №97

The best place to take your phone!! Don’t go anywhere else !!

Er
Review №98

Had to take in 7 Iphones to have all their batteries replace they did a great jobs and did it quickly given the age of the phones I called in and made sure before hand that they had the batteries to do it. After everything was done and said the price wasnt bad and the customer service was great. These guys from what Ive seen, and what I learned from talking to them, they know their stuff. I recommend these guys if you have any tech issues. If i ever have anything I cant do myself Ill be having them to do it for me.

di
Review №99

Great price,best, fastest, service i have ha in a long time.. i will recommend to all.

Ka
Review №100

I HIGHLY recommend going to Fanelli Boys here in Morgantown! I just picked up my phone and Im so happy I could cry! I thought my phone was done for but they were extremely helpful and fixed all of my problems! Great prices and they give you a discount if youre a student! I also suggest getting the protection package if youre clumsy like me! Thank you so much guys! You rock!!!

Information
27 Photos
100 Comments
4.5 Rating
  • Address:1020 Suncrest Towne Centre Drive, Morgantown, WV 26505, United States
  • Site:https://cellphonerepair.com/morgantown-wv/
  • Phone:+1 304-241-1289
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:Closed
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Similar organizations