The Good First. Gerber was very responsive with my vehicle, updates and communication was very good. Paint matches great. However When my GMC Acadia came back, hood/headlight was misaligned. Light was way off.. When taking the vehicle back for the hood misalignment. It seemed an aggravation and was rushed done to which the Hood was still misaligned as was the light. After this I no longer want to bring my Vehicle back to people upset that you are there about their work. Lining up a Vehicle in an Auto-body repair shop should be key to return service, I had a ding on the back of the car which I was going to use them to fix. No longer.. Well be going to Adams Auto body as my past experience with them was good. If someone brings you a $20,000 car, you dont slap it together and say good enough. I had to drive with it into the night and the passenger light was so bad off Alignment that it was not lighting up Interstate highway signs. Had to turn on Fog Lights. basically pointing at the ground. Not sure if my experience was a rushed job and not the norm but all I can do is give my experience.

Joel and his team took wonderful care of my Jaguar and finished the bumper repair one day early plus they detailed the inside of my car for me! Great service all around

Good 👍, service 👏. Very kind and friendly. Only waiting for parts.

This was the second time I came to Gerber Collision & Glass to get my car repaired. Both times Ive came in, the staff was very pleasant & demonstrated exceptional customer service. I was always helped quickly & they really made the entire process easy. My repairs were done in less than a day, which I truly appreciated. The repairs that were completed on my car look amazing. My car looks like it never even got into an accident. Im pretty sure someone also washed the outside of my vehicle afterwards because it was shiny & clean! I really appreciate all the efforts the staff put into not only the vehicle repairs, but the customer service as a whole. Ill definitely be a returning customer for years to come & Ill be recommending Gerber Collision & Glass to family/friends. Thank you!

A year ago we had the front windshield replaced on our 2017 CRV due to an unrepairable crack. It was easy to make an appointment, the windshield was fixed on time as promised and for a fair price. Most importantly, we have a number of safety features that rely on proper alignment and the replacement of the glass did not impact their performance, saving us about $500! The windshield is still leak-free after a year and performs as good as the OEM glass. I would whole-heartedly recommend this Gerber (Mundelein) to replace your cars windshield.

My boss has his car there to get fixed and they did a beautiful job it looked like a brand new car those people know what they are doing that car was beautiful I was so happy to see it looking so clean and they clean the car inside out and that was so cool I recommend go see these people they know exactly what they doing

I used this place for my car accident. Great service, and very fast and smooth operations. Would recommend.Update I pick my car today and they even buffed out some existing scratches that were not part of the accident as a complimentary service. This is a really great shop I cant I cant say enough good things about it

My car got into an accident with a significant damage in the front. They did a great job on my car. No one can guess it ever got into an accident.

This place owned and operated by honest people!!! Very rare to find nowadays!! I took my car here after getting rear-ended at the parking lot. I called and was told to stop by to have the damage inspected/estimated. I told them my car was hit at the parking lot. I initially asked them for estimate so I can inform the driver/her car insurance to cover the damage. They took my car inside the shop very quickly (service is fast and reliable) and took time to inspect the damage. Both Joel and Nick inspected the car and within 20-30 minutes they came out and told me they fixed my car bumper. It looks like a new bumper and I did not see the scratches, so I asked them how much I owed them for the work. They REFUSED to accept any payment even I wont be the one who will pay for the damage. The other driver or her car insurance will compensate for the repair. They STILL REFUSED to accept any payment!!! I highly recommend this place if you are looking for honest and trusted people to take good care of your cars!!

Terrific service and fair prices. Excellent work. This is THE PLACE for body work!

Replace my windshield in my 2019 kia.. so far so good.. but lets see how it is in a month or so.

I traveled across country to visit my son and grandkids and had the windshield trim piece on the drivers side come loose on my Acura TSX. Gerber repaired the trim piece the same day I called. These guys are awesome from Joel at the front desk to Angel in the shop! Great customer service, awesome repair work and they had me in and out of there in 15 minutes! Thank you Gerber!

I walked in just to see if they could fix my car and right away the guy looked at it and talked me through every step. He was so nice and thorough! I was really happy with the experience and I would recommend this place to anyone .

They did an excellent job in repairing my fender bender great customer service too

I had a small issue with my car as the front bumper was detached from the passenger side panel due to a broken bracket. The dealer would have wanted to replace the whole bumper for a significant coat. I talked to Nick at Gerber and he ordered the bracket, secured the bumper and didnt even charge me as it was a small amount of effort.Great service. Not looking to try to make a small problem a bigger one. Highly recommend.

Outstanding service, repair and results on my vehicle following an unfortunate rear-ending by an errant driver. Joel made the whole process hassle free and was thorough and courteous. Not only were the repairs by Angel top notch the car was complete 1.5 days early. You need collision repairs, call these folks!

NIck and Joel are unbelievable to work with. No pun intended, I highly recommend bringing your car to this Gerber location. Throughout the entire process, Nick and Joel made sure I knew what was happening and that they would deliver on everything that we discussed. Even when I went to pick up the car, they let me know what was worked on, went over each repair and made sure I was satisfied. If something didnt look right, they didnt hesitate to take it back into the garage to make it look better. I can say enough about how amazing it was to work with Nick and Joel.

Brought my Lincoln and previously my Toyota here. Always great customer service and quick turnaround. Some kid rear-ended my car and was really hoping to have it back by next weekend. Had it back within 4 days. Great job guys!

Joel was very friendly and honest when helping me get my Mustang back into tip-top shape. I can see why Gerber gets such good reviews! Thanks for helping me repair my car!

Car got broken into (driver side rear window). Called Gerber and create appointment online. Gerber called to confirm appointment. Mike came and performed excellent job. He was detailed and professional. Overall great experience with service & staff. Highly recommend them.

Someone ran into my 2011 Candy Apple Red Jeep Patriot at the Home Depot parking lot on Sat. June 22nd which bent and scraped the right front fender. I had heard good things about this shop so went over and got an estimate. They gave me an excellent price which was virtually the same (slightly lower) than the other estimates I received. The other shops could not work on it until after the 4th of July. Nick, Joel and the staff at Gerber had my Jeep finished and ready by Tuesday evening. The paint, which is very bright with a lot of metal flake, matched perfectly! I was so pleased and happy with the results. The staff was super helpful, prompt and kept me up to date via text through the whole process. Everyone at the shop was very professional and courteous which goes a long way with me. I would highly recommend this business to my friends, family and anyone who would like a first class experience especially when you are already dealing with an accident you didnt want of plan for. Well Done!

Amazing service and amazing work done at Gerber Mundelein kudos to nick for the great customer. If I could give the location 10 stars instead of 5 I would. Thank you again.

I went in to get a couple of dents fixed and repainted on two of the doors from my jeep cherokee. Then when i got to see the results it looked like nothing hit the door in the first place, like brand new staright from the dealership. I was very pleased. They even gave me a ride home when i dropped it off. Excellent customer service!

Great service. Fast and cheaper than other quotes. Highly reccomend.

One year ago I got into a small accident with my Subaru wrx. I went to the Subaru dealership and they quoted me over $2000 and told me I would need new rims. so then I went to gerber and they quoted me around $1300 and the sales man Joel told me that I wouldn’t need new rims and demonstrated this by wiping off the scratch with his hand. Joel was a straight forward, no bs, salesman who saved me a lot of money. So when my car got scratched up yesterday in my school parking lot I went back to Gerber collision to get a quote on how much it would cost to fix because of the previous positive experience. I met Joel again today, impressively from our brief interaction a year ago, off the top of his head he seemingly remembered my name my car and multiple other details. Joel, once again, gave me no bs and got my car fixed at no cost by simply touching on some paint to where it had been chipped and his boss nick casually buffed out the scratches for free. No doubt this could have consumed a lot of my time and energy if I went to my dealership but instead I was in and out with my car being fixed in 20 minutes only requiring one visit. Joel is what a salesman should be and Gerber is what you wish most repair shops were.

Great service! Very accommodating of my schedule. Even dropped me off at work after the accident and then dropped my car off when it was done early.

This shop is fantastic!! I went there after getting rear-ended for the second time in 6 weeks and wish I had gone here the first time! It was so easy to get an estimate and file the claim, they worked with my insurance provider directly. Everyone was nice, knowledgeable and professional. They were were flexible with my schedule and let me drop my car off right when they opened so I could get to work. When I dropped off my car for repairs they took the bumper off, realized there was nore damage than it looks like from the outside, ordered parts to repair it, the parts were delivered, and they fixed everything, and washed it...all in the SAME. DAY. I dropped it off at 7:30 and was able to pick it up at 4:30, it was so easy! I highly recommend this place....hopefully I dont get rear-ended again but if I do I know where Im taking my car!!

Best customer service Ive ever received. Ask for Joel Johnson hell hook it up!

Got our car fixed fast. Worked with the insurance company and got us back on the road with the least hassle. Thanks guys.

I was referred by a friend to fix my 2010 Chevy Malibu. I was very pleased with their customer service, quality of repair, and cost. I would return if need be and refer my friends.

They were great with letting me know what was going on.

Always professional service.

An amazing experience with the good service and professionalism that prevails in this place, they are very professional in all their service and very fast, definitely highly recommended.