Jim and Jordan and the guys at Ivanhoe Automotive are the best. Quality work is explained to non-car people (me) very clearly and honestly. They let me know all my options on what needed to be done, and worked very quickly to complete it. Cant recommend them highly enough.
Have yet to have a poor expirence working with the guys over there. Always prompt when getting back to me thing any issues they found, as well as the actual repairs themselves. My 08 truck went from a town driver to me being able to travel to AZ with no issues. Id highly recommend using them, and another plus is they offer towing If you cant drive your vehicle to them.
This quite literally is the first time I’ve ever left a review, and these guys deserve every bit of the 5 stars. We rented a uHaul for the bulk move down to NC, and Jordan was super helpful through the whole process. After we picked up the truck, he went out of his way to get us a discounted rate which saved a significant amount of money, he gave us the good news once we dropped off the truck.Total class act and top notch business, will definitely be using them for the final move down.
Jordan is pretty straightforward in giving you an estimate. They fix my car under chassis noise quick and efficiently. Highly recommended for basic car repairs.
Without a doubt, the most honest and reliable shop around. Have been taking my BMW to Jordan here the last 5 years and they always have me back on the road in no time.
Friendly staff, fair pricing and adorable puppy.
I have to escalate this matter to a supervisor. The employee(Dave) if thats his real name was so unprofessional. For my own car safety I started filming how he was doing his job. He said if I did not stop recording he was not picking up my car. Then he just walked away. I can’t believe M & N towing have this type of employee working for them.
Exceptional customer service. Honest, thorough. Finally found a place one can trust. Jordan top notch.
We had an issue arise from a previous repair. The part and repair had been warranted and they had it fixed in just a few hours. Car is running great, we hope to have this car for years to come. Thanks!
Great people and great work! Wont go anywhere else!
Good service
I was looking for a place where to have my lawnmower new tires installed and we call this place and I was very impressed and satisfied, I definitely recommend this place Jordan is very professional and have a outstanding customer service going forward I definitely know where to go when car problems come.
Jordan and Jim are always very helpful and friendly. Every time I have a question or concern they are willing to address it. They deal with my phone calls asking questions with a friendly demeanor. Their prices are reasonable also. This is my mechanic shop. I wont go anywhere else.
I was treated with courtesy and professionalism from the start. The service was done in a timely fashion. Thanks guys!
Excellent service at this place. I do all my business here. Always given spot on diagnostics. I highly recommend this place to anyone and everyone who cares about getting things done right the first time.
Great straightforward information and recommendations.Full service and quick work. As promised. Very fair pricing. At certain times can be tricky getting in lot on busy times.
I was very happy with the service. My car was ready sooner than I expected and the repair looked great.
The staff at Ivanhoe are seasoned professionals. Their customer service is exceptional and they truly care about their customers. They diagnose the problems and explain the issues in detail so the customer fully understands every issue. I would recommend them to anyone.
These mechanics offer great customer service indeed. I brought my car for repair and got it 3 hours later as promised. Ill definitely be going back for them.
I had to rent a U-Haul van last minute and this company was the only one that had a rental in a 30 mile radius. Also when I arrived I use the mobile app or mobile check-in which was very easy to use and find my key in the lock box highly recommend this company for your next rental
Im homeless taking donations for an RV camper need somewhere to stay send to Brent gibson 15 w Margaret terrace Cary Illinois 60013 please help
Amazing amazing amazing, super friendly, and will take care of you car as if it was there own. Can’t beat the price and service. Always satisfied with there work. I’ve had a bmw m6, to a diesel cummins work on at this shop, super knowledgeable and responsible guys, call and ask for Jordan!! Will always trust my cars with them.
Have been taking two aging Subarus to Ivanhoe for over a decade, Jim Maher and his staff are professional at there craft as any around. They never do more than is necessary (saving you money) but always keep you informed as to theThe current condition of your vehicle, and what type of service may be needed in the future. Cant say enough about my trust in the staff at IvanhoeAutomotive.
The Ivanhoe guys are great! Jordan was super helpful and was able to squeeze me in last minute to do a tire repair. Will always come back to Ivanhoe for future car repairs.
We blew a high pressure fuel line on our F350 while traveling home from WI. The owners of this Napa Autocare center were very accommodating to our special circumstances. Jordan, Jim, and the staff there were amazing! They went above and beyond to help us get back on the road. We highly recommend them!
Excellent customer service! We reserved a truck with Budget Truck Rental to move on the weekend and showed up to pick-up the truck and there wasnt one there. After an hour with their customer service, we got nowhere. We tried the U-Haul dealership here and Jordan Maher was extremely helpful. Even though he didnt have the truck, he made a call to a close dealership, gave us a rebate, and took care of us, even though it wasnt his problem. He genuinely cared about us as customers. I cant stress enough how much of a great experience we had here. Thank you!
I’ve been going to Ivanhoe Automotive since they opened and they do great work. We have all our personal and business cars serviced there. I would highly recommend them for any of your automotive need. The guys are very friendly and didn’t try to over charge you for services.
Amazing customer service and friendly business. They were willing to work with me to get everything I needed repaired with no extra gimicks or hassle.They were kind, fast, and reasonably priced.
Jordan is a great guy, very nice and gets to ths point. Anytime I have a problem with my truck I go here. Best place to get service from.
As a retired mechanic I bring my cars here for work. Great people, great work and people that genuinely care. You will not be disappointed bringing your car here for service!
I did not appreciate the young gentleman behind the counter, he was very racist against to my race, and dealing with him was not pleasant, rude, eating while talking to me, and on his phone always...., rest of the staff was very helpful and wonderful to deal with, they helped me out with my vehicle issues. I recommend talking with someone else not the young man that works the counter, happy with the garage services, but not with the one employee though.....
I had to call Ivanhoe when my car died. I realized that I ran out of gas. Yeah, embarrassing! I was pulling out of a driveway so, my car literally died in the middle of the road. I spoke with Jordan who came promptly to my aid. He gave my car gas and made sure I got to the gas station. Jordan was awesome!
They can fix ANYTHING!!
Great place to have your car serviced honest people
Friendly staff. Great prices. Honest service. Would recommend highly.
The only place Ill take my truck. It had been to 3 mechanics prior for diagnosing, and none of them could fix it. Ivanhoe discussed and fixed the truck, cheaply, within 48 hrs. Nuff said.
Went to Pick up my U haul rental. The person at the front desk was professional and courteous. Was a seamless rental process.
Very helpful. Great customer service! Will definitely use again if needed.
Great shop!!! jordan was awesome with the diagnostic of my vehicle. I can honestly say i recomend every one to this shop. If you need a honest place to have your vehicle worked on this is it!
I always rented my u-haul trailers from this business,honest and up front with everything they do, great people to do business with
Great people! Excellent work 👍
Great, honest, and through service at reasonable prices.
Jordan help us nicely and a hardworking guy.. even a nightime he open the shop to help us.. thank you so much jordan.. :-)
I’ve been going to Ivanhoe Automotive for literally every issue I’ve had with my car for over 4 years now. Jordan has never failed to identify the problem, quote a good price, and fit the car in as soon as possible.If something starts acting up and you have no idea what it is, go to Ivanhoe Auto, they’ll take good care of you.
After receiving a $1,000 full brake job estimate from a Libertyville Firestone Ill never visit again I went to Ivanhoe Automotive on a referral. Not only did they repair my brakes for $400 less, they resurfaced the front rotors and said theyd replace them if they ever warped and would only charge for the parts. The Libertyville Firestone quoted pads, rotors, and rear calipers and all Ivanhoe did was rear rotors, and front and rear pads because thats all that was needed. Good honest people Id highly recommend. Thanks.
Awesome shop. They always take care of my car for a good price.
Very nice and accommodating
Jordan is fair and honest... always great service!
Jim and Jordan provide a great experience with service they provide for mechanical needs, and Uhaul rentals, 2nd to none!!
Amazing customer service. Honest and reasonable.
Quick and reasonably priced lock out service. Thank you guys!
Fixed my tire free of charge. Great staff !
We have been bringing our cars to Ivanhoe Auto since they opened in 2000. Jim, Jordan and Brian are always friendly and helpful and we never go anywhere else!
A spectacular experience!!! They took the stress out of dealing with uhaul.
Broke down on the side of the road, the staff was helpful and friendly to my situation. Best experience Ive had with an autocare site in a while.
I had two vehicles that I had work done at Ivanhoe. The first one I had Ivanhoe did the the brakes. They put new fittings in the brake lines to the master cylinder. I lost my brakes just as I got off the highway. Thank god I did not get into an accident. I open the hood and the brake fluid poured out of the new fittings that were done.The second vehicle I had a bunch of work done to it. I picked the vehicle up and the grill was missing. Ivanhoe ended up zip tieing the grill back on. They were suppose to replace all the seals. Oil leaks from each seal. The cam pulley popped off while driving. Ivanhoe has no idea what theyre doing.
Friendly service
The only place I will bring my cars and trucks. Jordan is very geniune.
The owner friends with my father.
Good Service and good technicians
The mechanics at this auto shop are very professional. Their services are undoubted and very real.