Knowledgeable staff... good prices.Great service on cleaning / inspections.HIGHLY recommend Jared for your jewelry needs.
Kylie is wonderful, courteous, professional, and so helpful! I had a great experience purchasing a necklace for an anniversary and she answered all my questions. You won’t go wrong shopping this Kay!
My husband and I purchased a ring here yesterday. Faith was patient and took her time with me. Even when my husband gave up on me and Joe, Jeanna kept him busy (lol). Kylie was knowledgeable and kind. Everyone of these people made my experience enjoyable!! We drive 2hrs just to shop with these amazing people 😊
Faith Did an Amazing Job!!! Faith gave us so many great details on rings, bands and Kay’s jewelry policy on ring cleanings. She was ecstatic to help us and was very patient with us! She helped us to create a wishlist to save our choices as well! Overall our experience was great and we definitely will be back. Thank you for displaying such excellent customer service!
The girls here was wonderful in helping me in anyway with no pressure.
Great atmosphere, really friendly staff as well. Come in and see either Kylie, or Macy and tell them I sent you😉 just be warned the watches arent all equally priced! I expected to spent under $200, but spent over a $1,000 but I get compliments everywhere I go on my Movado watch! Well worth every penny!
Stopped by today to get some ideas about engagement rings with my fiancé. Kylie and Macy were fantastic and so helpful! I’m very excited about going back soon and getting started on my custom ring. Thanks ladies!
Don’t ever get a credit card with them you work and build it up and then they Close you’re account if you add something to ur credit . And they can’t reopen it once it’s closed you and to go and apply again . It has happened to a lot of people I know plus myself
Great customer service, and prices to beat out the competition; I was assisted by a very kind and helpful salesperson named Macy who worked with me to purchase an engagement ring. Thank you for your hard work and for keeping up with all my requests, Macy!
It’s Jared! Jared is the best place to go, they make you feel soooo special and I truly have a family in them there! I’m lost for words with our experience and Nisha is absolutely amazing💕 everyone made us feel so loved! I would never go anywhere else but Jared The Galleria Of Jewelry! The team here is ALL about teamwork and their making your dreams work! Nisha got me just what I wanted and more, ALL within our budget! Paul and Van added the icing on the cake, with their excitement for my selection! Lol once the guys approved too I knew I had made the perfect choice! I could go on and on, so if you can’t tell by now! The way to wrap this up.. is to just say I had an experience of a lifetime! We will never forget this and thank you for making this so special for us even in the midst of everything going on around us! You guys are amazing and we love you all! Go see Nisha she has just what you’ve been looking for waiting for you! God Bless You
ZERO STARS.I ordered a custom bracelet in December. A month later, still no call or email saying its ready. I try calling the store, online chat, tracking delivery, nothing. After back and forth with the manager several times, the bracelet comes in AND IT WOULD NOT EVEN FIT A CHILD. So they tell me theyll fix it for free or give my return. I just want the damn bracelet. I get a call yesterday saying its ready, go up there and its not there.
My boyfriend and I went in to look at some rings and was helped by Macy, she was so kind and professional. She was very knowledgeable and knew what styles I liked knowing what our price range was since my taste is definitely different. The rest of the staff was just as kind and curtious as well. Macy didn’t try to force any sells on us and was a great help!
The staff greeted me warmly, they showed me different styles and price ranges. When told my price range ($500) they respected it and showed me things only in that range. When told i may be able to go a little above the highest they went was bout $700. They dint try to up sell me anymore than the set range, found a way to have it paid off in 12 months with 0 interest. And will have the ring in shortly after its resized. Overall great experience and happy i went.
A few months ago I was just looking around at the mall and I stopped at Kays. I handed my ring to the lady working that day and asked her to clean it while I browsed. She came back to me a few minutes later and told me my ring couldnt be cleaned it was unsafe. She showed me where some of my stones had come loose and I needed to have my ring serviced immediately before I lost any stones.Then, like a true idiot who loves her ring, I gave it to this girl to send off to be serviced. Two long weeks later I finally get my ring back. The minute I get it home I can tell, two of my stones have changed color. A full week later, Im at work and happen to look down, a stone is gone. Of course Im right back in the very next day. Of course they said they would take care of it, no charge. Two more horribly long weeks without my ring again. I finally go in to get it and there are three ladies working that night. Two of them said, someone will be right with you then I paced for half an hour waiting for one of them to take one minute to hand me my ring. I noticed right away that the replacement stone they used is darker than all the others. Now that Im home, I can see that its smaller as well. I love my ring, I cried all the way home.Dont trust these people with any of your precious pieces.
Never been there, why so you ask
Lauren and Kylie were the best in helping us get the perfect ring we want. We were incredibly happy with the attention and customer care we received would highly recommend coming here if you need something fast!
My ring lost a couple of diamonds so I took it in to get it sent off to be fixed. The ring has warranty for everything and then I am told that I will have a charge because my ring didn’t get its 6 month inspection. I had my ring in and out of Kays MULTIPLE times throughout the 6 months to get Inspected and cleaned. Then they proceeded to tell me well the person who Inspected and cleaned it must not of logged it Into the system. While I was telling them that is NOT MY fault they still insisted they didn’t know what they could do about it. After arguing with them for a while they agreed to send it off and get it fixed for free. They were supposed to fix the diamonds and resize it because it had gotten to big. I go to pick up the ring and the diamonds are fixed but the ring was still the same size it was when they first sent it off. So they told me they have to send it off again. I’m not very pleased with Kay jewelers at all. It is ridiculous that my ring was sent off for two weeks and was not fixed and then it has to be sent off again. I will not purchase anything else from Kay’s.
Kylie was very helpful when I called and said that I can exchange the set of earrings that i bought from my wife for Christmas, sadly it took 5 months of going back and forward to get to talk to the manager, lookley I was able to talk to her on the phone in order to get this done, well see what happens to the new set ones I get it!
Always very helpful. Saved me thousands. The only place I purchase jewelry. Best manager in the state and it isnt close.
They lie about the product and blame it on the new workers while seasoned staff are training them really pathetic in the meantime cant cover the lies I have recordings of the conversations with them if you need them will never go to a Kay Jewelers just AGAIN!! And the seasoned saleslady that was training Lauren is massy just absolutely horrible service and absolutely no knowledge but took our 823.54$$ for wedding rings that dont fit
Amazing team! We always have a wonderful experience when we visit.
Love to look at all the sparkly things inside. They are so shiny and beautiful. ;)
I Love The Jeweler at this establishment NO ONE else will size my rings! I am a forever customer and could not be more satisfied with his work!!
Weve been there several times and each time we have excellent service and the sales people are so nice and we can tell them what were looking for and they find exactly what we want
Great ppl and good service
Excellent customer service!
Yery helpful.
Very nice and helpful
Fabulous Team!! 🎈
Not here anymore