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The UPS Store
5442 S 900 E, Murray, UT 84117, United States
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The UPS Store

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Ma
Review №1

Needed a notary desperately. The $25 fee was worth it. Got the time sensitive document notarized and in on time. Thanks!

Br
Review №2

My experience was wonderful! Jesse was so helpful and kind! He is very knowledgeable and again so kind! I had him printing so many digital prints and he was a rockstar!!! He multi tasked helping me and many other customers while wearing a smile on his face the whole time! He is an awesome employee!!! Thank you Jesse

Je
Review №3

Why is it 10:35 on a Saturday and no one is here to unlock the door and run the place? Your hours are listed as 10am on Saturday.

Aa
Review №4

This location has no sense of customer service and does not deserve to be a franchise location for UPS Store. Went in during normal business hours and discovered a lengthy line that wrapped out the door. This is not a big deal really, everyone just waited their turn. Only one employee working.I needed a box to put my shipment in and when I got to the counter, the employee was nice but clearly wanted to just get everyone through, so she took the item, said she would package it up later and set it to the side and gave me a receipt. Fail enough.Some days later, the company that received it said they received a mangled and destroyed item not in a box but in the original tube. The item in the tube that was valued at $600+ was nowhere to be found.Apparently it was not boxed but sent just in it raw form with the sticker slapped on it. The receiver was the person paying for the shipment so they will have to deal with UPS but customer service is lacking at this location mostly because they have one person trying to take care of so many people. Avoid at all costs.

Ca
Review №5

When I go into the store everyone is so nice but the phone is never answered

Sa
Review №6

12:30 during normal business hours, but the door is locked and no one here.

Yv
Review №7

Kathy was extremely helpful and professional. Our print project was done perfectly and on time.

ty
Review №8

Had an Amazon drop and pulled up shortly after 4pm. People in the store but door was locked. Employee unlocked door and said we’re closed. Proceeded to close and lock door. An Amazon return might take 30 seconds, great customer guy. Will be driving the other nearby UPS location in the future.

Ha
Review №9

As someone with a hearing loss its been nerve wracking go to places lately without the ability to lip tead. But, your single male employee (im sorry I didnt catch his name) was lovely today. He was kind and patient. Ill definitely be coming back if hes here

An
Review №10

2 pm on a Saturday and they are closed. Says they are open until 4. So frustrating!

Ke
Review №11

Closed early bad day

Ro
Review №12

Dropped a star because the blonde guy isn’t very nice. Not the biggest deal but he told me to put the boxes on the scale, one of which was really tall and narrow. Because of this I stood it up and instead of telling me to put it horizontal he just pushed it into me, and I instinctively grabbed it thinking it was falling over. Then noticed it was him continually pushing on it and never saying a word. I thought it was super weird. The young dark haired kid is always super nice though. Mainly super nice people working there. Never had a bad experience and I’m in there a couple times a month at least! Very friendly environment, and they never make you feel like they’re put out to do anything

As
Review №13

The people were nice.

de
Review №14

I love being able to have them hold my packages for me until I drop by to pick them up instead of having them stolen while I am gone

St
Review №15

Great store, always helpful and great service!!

Ch
Review №16

Dan Warner and his team do a great job at getting my Busniess printing needs. He has designed my business cards, printing is great and notary. I highly recommend this ups store as you will get the best pricing and service.

De
Review №17

I have always had great service here! I’m always in and out quickly.

Ce
Review №18

Ive returned so many things from Amazon and other places here, its always so quick and easy. Blows my mind I used to wait in line at the local post office. Thanks UPS! This store is great!

Za
Review №19

I spend thousands a week on shipping. Way to close at 6:27 pm and look at me with 15 boxes today lol

An
Review №20

I’ve been coming here for my copies and postcards for about 11 months now and I have been very happy with the service, quality, and price. They are also helpful with making changes to your prints and helping to create flyers for me. Thank you for such good work!

Am
Review №21

Amazing customer service, they will do whatever they can to get a project done for you! They helped me create a bean bag toss sheet for my boys birthday party! They made it happen! Thank you for going above and beyond!

Ri
Review №22

Ive had copies made here as well as my business cards and theyve always been great. Awesome customer service and my business cards came out looking fantastic and saved me money from going through one of the online card makers. I highly recommend this store!

Ch
Review №23

Jesse was great just now. He was super friendly and saved me from sending something I didnt have to send. Saved me a lot of time and money!

Re
Review №24

I have had a lot of great service here. I dont understand previous complaints. They are all great and professional. Fair prices...Im happy to continue going to this location!

Sa
Review №25

Jesse is sweet, helpful, and knows what he’s doing. This is the ONLY UPS store I go to in this valley. Thanks for doing the best!!

Vi
Review №26

Always have a great experience here. Dan always gets my copying orders done promptly and at a good price. Plus Im always happy to support a veteran owned and operated business like this.

Ju
Review №27

Love this story. Quick responsive, helped me in a time crunch with getting stuff for my business. Plus has helped me get my business cards cheaper and love them.

Er
Review №28

Been going here for a few months now for various print jobs. Dan has always been super helpful and makes the prints look great.

Jo
Review №29

Bonnie and Jessie are my favorite Employees but there is this other guy there who started to over charge me instead of continuing to stay there I started going to a different location. That one guy over charging me ruined it.

Ma
Review №30

Bonnie was so helpful, friendly, and professional. I will definitely be coming back to this UPS location.

Je
Review №31

I had such a good experience with these guysVery responsive

We
Review №32

Missed a signature required package and came to the store. It was right before the holiday and they called the driver, found the package, and I was able to pick it up. Really glad they bent over backwards so I could pick up a package.

Kr
Review №33

Aaron just helped me and he was awesome and funny! Very helpful. Thanks Aaron

De
Review №34

This store is the worst. They NEVER answer their phone.

Ad
Review №35

Ive been shipping the same package, same envelope same filling, for the past year. The price jumps every time. With the new owners its worse than it was before. The teenage daughter is incredibly unprofessional and father is belittling.

Ci
Review №36

Paid a ridiculous amount for over night to Vegas from SLC and they couldn’t deliver it as promised.And they don’t care to stand behind their guarantee.Use any other business for this service than UPS!!!! Ask for compensation and they basically just laugh at you and figuratively flip you off!

Ma
Review №37

Incompetent employee didnt know hot to operate a printer, but I still got charged and didnt even get the papers I needed.I feel ripped off. Avoid this place!

Mo
Review №38

Dont advertise that you have a notary when they dont work the hours your open! Wasted my time and gas going there!

M
Review №39

I used to use this store all the time. Not anymore. Ill try it again when they get new employees.

An
Review №40

The old hag running the place cant accept prepaid UPS stickers on packages unless you going to pay for that?

Information
7 Photos
40 Comments
3.6 Rating
  • Address:5442 S 900 E, Murray, UT 84117, United States
  • Site:https://locations.theupsstore.com/ut/murray/5442-s-900-e?utm_source=Yext&utm_medium=organic&utm_campaign=Listings
  • Phone:+1 801-685-2100
Categories
  • Shipping and mailing service
  • Business center
  • Freight forwarding service
  • Mailbox rental service
  • Notary public
  • Office supply store
  • Packaging supply store
  • Print shop
  • Shredding service
Working hours
  • Monday:Closed
  • Tuesday:10AM–4PM
  • Wednesday:Closed
  • Thursday:8AM–6:30PM
  • Friday:8AM–6:30PM
  • Saturday:8AM–6:30PM
  • Sunday:8AM–6:30PM
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