The staff at Transmission Man is courteous, professional, honest and knowledgeable. My initial contact was with Parker Puckett, he went above and beyond to ensure that my concerns were addressed and provided great communication throughout the entire process. My other encounters with the staff were pleasant and informative. I have no doubt that I made the correct decision on where to take my vehicle. If I have any future needs I would automatically take my vehicle back to Transmission Man. I would highly recommend anyone having transmission issues contact this business, you wont be disappointed.
Had a 4L60E trans replaced in. 2002 pickup, in and out in 1 1/2 days ! Really nice people to deal with, nice warranty as well
My experience with Matt and his team were excellent they have always treated me fairly and were honest in every way. I feel I’m pretty experienced when comes to working on vehicles and have my own shop. When it comes to transmission I leave it to the experts. I don’t trust many with my vehicles but I sure trust Matt and his team. I’ve had two vehicles there and soon will have a third to be worked on. Good example Ammco wanted to rebuild my transmission Matt and his team pulled the pan cleaned and inspected found only that the fluid was bad and i was back on the road for a very low cost. Trust goes a long ways.I highly recommend there service if you want quality and someone you can trust.
Hella chill guys and great work ! Love it
DO NOT USE THIS PLACE!!!! We used them last summer when the transmission went out in our truck. The transmission went out exactly one year and two days later. Since it did not go out within the year when we brought it back they requested $1200. The called us two to three times regarding being paid beforehand. We paid the $1200 and was told it would be done by the next week (this was in June). They continued to put it off and we finally got the call (after telling them we were done) that it was ready. We picked the truck up and on the way home it went back out again. We immediately brought it back. They told us it would be fixed. After hounding them because the do not return phone calls even after telling us hundreds of times they would call us back they never would. We finally were told it was fixed so we got it once again and it went back out on the way home. We told them we wanted our money back but they refused so they said they would tow it back to their shop and fix it. We were told almost every day they would have a tow truck out. Never did. I finally called Bob (whom now is fired) and he said he would have one out that day and he would call me back. He never called back so I called twice and he kept saying how “frustrating it is that the towing company won’t call because they are next to their building” so I took it upon myself to google the address + nearby towing and I called the number. The gentleman answered and I asked him about the situation and he stated that today was the first day he had heard about it (Bob had stated for two weeks he had called) and Bob told him it had to be done that day. (Obviously because he slacked and lied). It was towed that day (towing company was great). They continued to give us the run around and said the computer was out and how they were waiting for the part to come in. Long story short - the truck was just towed (9.21.2020 @ 10 AM) to a different transmission place due to them not doing their job. We have dealt with this place from June to the end of September and still did not get the truck properly fixed. If I could give this place a zero rating I would. Do not waste your time. Do not believe anything Matt says either. We dealt with him also after Bob was fired but he will tell you he will call back also and never does. He will tell you it’s almost done but it won’t be. DO NOT WASTE YOUR TIME, MONEY AND PATIENCE. This place needs shut down.
They get you by saying they are cheaper than the dealership and with a better warranty. So I bring my car in. They told me they can have it diagnosed by the next day but then Took several days to even get to it. And made me feel rushed because it was on the lift and said that they can rebuild the transmission there with new better upgraded parts. So I agreed for them to do it. They tried to give it back to me 3 times with it still having problems. They had my car for over a month. Never would give me an update unless I reached out to them. There was no way to speak with the mechanic directly only a guy named bob that would never return a phone call. They ended up sending my car to a dealership to have them fix it because they ended up just throwing in a reman transmission that didn’t work, once it was done at the dealership they made no effort to go get it until I demanded my car back. I’m sure the mechanics are great and the girl in the office was very nice and helpful. But because of Matt and Bob being the liars they are, I would never bring another vehicle there nor recommend anyone else using them.
Great shop. They went out of their way to help me get back on the road in a week with a high quality rebuild. I highly recommend them. Great customer service
Please dont be taken in by this crooked business. He quoted 600 to fix my clutch. Then the price jumped to 2000. When I told him I didnt want him to work in my car he held my car hostage and refused to give it back
They kept my truck longer than they said it would take to rebuild my transmission. When I got my truck back it had a new annoying noise. Long story short they damaged my evap line when they removed transmission and did not own up to it. Recommended I take it in to another shop close by. Naw u not gonna damage my stuff to get business for your buddies down the street. Transmission works though.
Told me the maximum price would be $1800 then billed me $2900.
Great Communication from an initial diagnosis ....Service TBD
Parker went above and beyond my expectations
Towed my vehicle from my home some 15 miles away to their shop, had it on the lift, pulled the transmission, rebuilt the transmission, put it back in and had me back on the road. I had to wait in line a little bit which is to be expected at a busy shop that does good work and therefore gets lots of customers, but it was about a week from start to finish and I was good to go. 20k miles later, transmission shifts like a dream, no problems. price was very competitive, work was great, people were great. highly recommend ! 👍
Transmission Man in Mustang,OK. They were informative, and reasonably priced on a complete transmission rebuild for my 2006 Jetta. Awesome workmanship, customer service an warranty.
Lier. Cheat. Matt is a bad person. Never go here. Im rounding up people to get there. mattIs nothing but a cheat. Lie after lie after lie after lie
We had one of our service trucks that needed transmission work dropped off. Matt called us and explain it needed to be rebuilt. Well after about 90 days of waiting for corporate to approve the work. They did and Matt was very patient with us. Even helped us on the price. I had to fly in from houston to pick up the truck and Matt was able to give me the keys on a Saturday when they are closed. The truck runs smooth and Im very satisfied with the quality of work and the customer service was superb. Highly recommend them.
Just had my daughters transmission rebuilt in her Hummer and I would recommend this company to anyone. The owner Matt was very helpful and thorough, he called me multiple times throughout the whole process and explained how and what all happened, and how they were going to fix it...excellent customer service and they really know their stuff, very fair on price also. I couldnt be happier
Last Sunday on the way back to the city our transmission started slipping badly, we called the Transmission Man and the owner Beth answered on Sunday, Wow she arranged for a tow, met us at their shop and even gave us a ride back home, what great help she was! On monday morning they diagnosed our problem and our 2015 Chevy Silverado needed a rebuild. Sadly at 137,000 miles we had no factory warranty. I use my truck for work and needed it back fast and these folks jumped through hoops to get me back on the road by Wednesday and with a 5 year warranty I was impressed!We will be recommending this place to all our family and friends, thank you Transmission Man. ;-)John Kelly
Very good service and reasonably priced.
It may have taken a little longer then expected because they are slammed, but my car is running great. I know if I have any issues, they will fix it no questions asked. Elizabeth has a hard working crew there. And they are local, which makes it nice. I am all for supporting local owned business.
They provide quality, top of the line, work! I took my 1997 Camaro up there for repair and left with no issues. I highly recommend this place for transmission repair without a doubt. They will have your transmission running brand new within 72 hours!
Rebuilt the trans in my 3/4 ton work truck. They were fast and friendly. It was a 3 day turnaround. Would reccomend these guys to anyone!
I stopped in with a 2006 Suzuki (which requires a special fluid - that no one has). I bought some on line and took the fluid and car to the shop. John, the tech, and Matt listened to my story and then added a little fluid to the car. Being very busy he suggested I call back to schedule an appointment to check for a possible leak. All this happened on a drive by. I felt very good with their treatment of me and I will schedule the appointment. So far I recommend this shop. Thanks guys!!
These people are truly wonderful, we were having them fix our transmission on a vehicle we just purchased which had already put us in a bind as we desperately needed that vehicle, then to top it off had a death in the family and had to pay out of pocket for a unexpected funeral and making us unable to pay off the amount owed on the vehicle up front. They are so amazing about working with us on payments and not putting a lean on he vehicle which any other shop would’ve done. These people are truly amazing and I’m so thankful for them! Will recommend all friends and family to this shop!
It took three weeks to get my car back. They tried their best, but we are still having problems!! I think it is more my car then it was them. They truly tried and even took it back to re look at it!!
Worst experience ever, they had my truck over THREE months and EVERY warning light that they created while working on my truck is STILL on. Heard every excuse in the book, they cut my exhaust While working on my transmission and now my 02 sensors are bad. This disabled Veteran will do everything he can to ensure other Veterans arnt scammed like I was. Matt the owner and his daughter should be ashamed of themselves.
Please be very cautious of Matt!! He will LIE to your face and will not HONOR his warranty. I spoke to him a number of time and it was some sad story of why he could not do the work. Then he said he would write me a check after I had to go to another shop to repair the transmission (while under Matts warranty) and would continue to say call next week. Well after so many weeks by Matt showed his true colors!!Be careful
Price is high but good work and fast
We were visiting here from Kansas City, Mo and our transmission went out on us. I was lost and scared and had no idea what to do.I called this company and the owner, Matt answered. It was a Saturday evening and he should of been home with his family but he was helping us instead. I have never encountered a more friendly person. I was immediately at ease and the fact he was able to get us fixed and headed home the following night at a reasonable cost blew my mind. There is no other better business to call!! Yall here in Oklahoma City are lucky to have this place!
Had my car there for possible transmission issues. Claimed I needed a whole new transmission. Turns out it was a speed sensor. Also have a friend who paid over 4500 for a transmission rebuild. Turns out the re hold he paid for was a used trans pulled from a salvage yard and spray painted by the owner and never rebuilt and has had major issues for months now. The owner is a thief and liar. Beware of this shop. Glad I took my car somewhere else and didnt pay 4800 for a rebuild that Im sure now they would have just bought a salvage trans and painted it and stuffed in my car. Ended up speed sensor was 65 dollars.
I screwed up trying to fix something myself, and had to have my car towed to this shop. Matt was extremely helpful and was very nice. I called his shop at 5pm, and had my car towed there after hours. They had my car up and running within 20 hours of the first call. Extremely satisfied and will use again if need-be.
Not sure what all the 1 star reviews are about. Musr be a different employee. The owner is a great guy and always willing to help. He helped me with transmission issues and spent over 3 hours diagnosing my issues on the car. In the end, he was able to add fluid on my sealed transmission and didnt charge me a thing. Highly recommended. Unfortunately he is short staffed, so if you need same day service youll have to wait.
First time didnt work out because faulty help be it went out and they rebuild it again and honored the warranty and it works very well now
Matt did an excellent job. Very respectful and thorough in his line of work. I feel very confident my transmisson will last another 170,000 miles
Save your time this place is a joke! They had my truck for 5 months. And in the end i still had to take it to a different shop to get it fixed.
Absolutely the worst service i have every received from any auto repair shop. Acted like everything was ok and i did not have to worry about a thing then hands be a bill for over $5,000 non of which i ever approved to work on. Ripped me off and then it did not even last 3,000 miles i was back at another repair shop for the same issues. Nation wide warranty they said nope not at all it when it came down to warranty they quit answering my phone calls.
Fair prices, quality service and very knowledgeable employees.
I have been through a lot with my 2014 Cruze. The dealership messed up my transmission, then wouldnt admit that they did it, and then refused to fix it for free even though it was still under warranty and they messed up my car. I reached out to Chevy corp and I just ended up getting the run around. Tried trading the car, tried another dealership, etc. I got nowhere.Dealership wanted $3,200 to fix the transmission. I called Matt and told him my story. When I was done, he asked if it was still under warranty. When he found out that it was, he refused service and said I cant have that on my councious. I cant charge you to repair/replace your transmission if there is still a chance you can get it for free.He then referred me to a dealership in Norman. I called them and they are getting my car fixed under warranty and I should have it back sometime later this week.Matt had every right to try to bring me in and make a profit off of me. He had every right to try to repair/rebuild my transmission. Instead, he showed compassion and showed that he truly cares about people and is not in the business for the money. This is a rarity in our society.Just for that, I HIGHLY recommend this guy to everyone!
The gentleman that helped me was very helpful. It’s difficult to know where to go for large ticket repairs so I really appreciate their integrity and fairness.
Better than most
After having our vehicle fixed, we had to take it back 3 more times because there were big puddles of transmission fluid under the truck every morning. After the third time of them fixing the leak, I looked underneath it and found two very loose bolts and one bolt missing on the transmission. So when we took it back for the fourth time, the employee Jeremy was VERY rude and belligerent toward our 16 year old son who had brought it back and went into the shop to show him which bolts were loose. Jeremy yelled and cussed at our son and even squared off against him like he was going to hit him. He also told our son if he thought he could do a better job then to do it himself. Matt - the owner - lied to us repeatedly, saying he was going to personally take care of the truck and personally fix the problem. Then we found out that he wasnt even at the shop, and not even in the state. Steer clear of this place if you want honesty and good quality!
No 👎
The guys here very professional and helpful. I would absolutely recommend them for my friends and family.
Thank you, thank, you, thank you!!! You guys saved my butt (and fyi, I appreciated the updates - awesome customer service)
I love their original guarantee.
The amount of time it takes to finish one job is ridiculous, save yourself some time.
Terrible service, I’ll take my business elsewhere.