Hands down bad service in this store . They have no problem selling you the wrong part and trying to push the blame on the customer.
I ordered part from them their warehouse said that I could get my parts in 2 days but one day later they called me saying that the warehouse only had 2 of the four parts that I ordered but they were able to get me the rest of my parts for other place but it would be 4 more days for me to get the rest of my parts. I know that it was out of his control so I appreciated him looking for the rest of my parts.
Ben rung me out and provided awesome customer service. Ive never shopped at Napa before, but I would certainly return. Give him a raise! Its rare to find people who really care.
This seems to be what I have come to expect from this place. Thurston was more worried about the T&A outside, he failed to actually get me the correct part... lights to be exact on a Fiat... he then told me that there were two bulbs per headlamp cost me 30 minutes of my time there are 70 dollars wasted.. now I have to go out of my way to go back to nampa to return the incorrect parts... as an FYI it took Oreillys 5 minutes to find my 500 L fiat in the system. THURSTON argued stating no model existed.... youre lucky I wasnt able to give you No stars.
Too expensive for motor oil. I would not even buy their brand.
Love how they are willing to help find what you need.
They let me down
I hurried to get there from work and made it 4 minutes before closing schedule, but they had already closed and wouldnt open the door.
Very knowledgeable and they take time to help.
They did not have the part I needed.
Nice guys...decent enough place and they had what I needed.
My F150 truck broke down in town, these guys at N APA had the tools to help me fix it. Sunday is not a convenient time for truck problems.
The guys here are always friendly and helpful.
Great place to shop for your auto parts !! Great friendly service & guys !!
Not the largest selection between the Napa stores but had what I needed in a pinch. Decent customer service.
They helped get what I was looking for and helped with installing it. Great team very friendly. I just wish they had more selection on shelfs.
Good customer service. Good prices. Easy access. Super helpful
More likely to have small and obscure parts than some of the flashier store. At least one person is very knowledgeable and able to help. My go-to store.
Its a smaller store,didnt have the part I needed but had good customer service.
They got car parts. Only new ones
They got what u need
Had the parts
Employees need more training on vehicle parts ... (Took 3 trips to get the correct belt for the vehicle and I gave them the correct information for the part Everytime Im disappointed)
Super service. When the boat shop is closed these guys can help get parts. Sometimes even the boat shop sends me to Napa!
Always friendly folks working there, with a we can help you attitude. My go to parts store in NAMPA.
Always friendly staff, theyre in a good mood and ever helpful. Good prices on quality products as well.
This is my NAPA. Easy to get to, knowledgeable staff and most importantly they either have what I need in stock or can get it quickly. Never been let down.
It was a great visit competitively priced good customer service. Got Exactly what I needed
Never disappointed with this place. Charlie, Toby and the rest of the staff are spot on
Great customer service, but the markup on common parts is a bit much.
I love Napa auto parts is the best👍👍
Watch the sales, I received 20% off when I bought all my brake parts there.
GreaT services
Have Charlie help you hes the best there. He takes the time to get you what you need.
Not fond of being told that a part I ordered will be in the next morning and when I arrive to pick it up Im told sorry it will not be here until tomorrow.
Always have what you need
The guy that helped me, really knew his stuff!!!
Best parts and hassle free guarantee
Called everywhere in town they where the only place that had a Tranny to transfer case gasket for my tahoe. A+++ service
Great service and had what I needed.
Great group of people at this location
Helpful med. Pricing
Very knowledgable people here
Friendly customer service.
The man put on my new wiper blades without me asking.
Bought some fuses I didnt need after all, they gave my money back no problem.
Kind of expensive but great customer service
Friendly service, good selection of parts
Sell defective parts and wont stand behind them
Fast and good people good service
Always have the best stuff
Employees very helpful.
I will never support a company with such rude employees.
Didnt have parts
Very helpful employees!
Friendly helpful staff
Typical
Good. Service
Very professional thanks
Husband likes
Great staff
Great Service
Best service
Helpful staff
Good help
Good location
Long lines
Good service
Friendly
Parts house