We are thrilled with our new car! First time Subaru owners and we had an excellent experience with Mike! Not only did he take great care of us, but was also great to our son. We will definitely be coming back for future cars and highly recommend you check this place out. No high pressure sales people or dizzying run-around. All of the staff was super friendly and helpful. Before you leaveβthey even all come together and congratulate you and celebrate your purchase! What a perfect way to drive off! π₯³
Iβve been wanting to upgrade my carβ¦This last week we had looked at multiple dealerships and on Thursday I told my husband letβs check out Treasure Valley Subaru! We got there at about 4:45pm and we were there till just before 10pm. We had the best experience with their whole team! Our salesman, Tyson, took really good care of us. He made sure he focused on our wants and needs to get us into the perfect car for our family!!! We were able to test drive multiple vehicles before making our final decision. We were on the fence about one vehicle and Jake came into the picture and asked what other cars we were looking at. He came back with the keys and told us to test drive one more and see what we think. When we got back Jake made it happen with getting a payment in our budget. He looked at everything he could to make it work for us. Our evening wrapped up with the most phenomenal finance guru (as I called him) that Iβve ever encountered. John was so polite and so patient. He made it quick and easy to understand everything we were looking at and signing. As we were getting ready to leave John had our salesman verify the VIN was correct and matched the paperwork. He explained that sometimes things get mixed up. Wellβ¦at 9:40pm it happenedβ¦ and I panicked. I was so excited to be going home with a new car and then when Tyson told us the VIN didnβt match we knew were going to have to come back the next day to get it all straightened out. Tyson and John refused to let that be the case. They both went above and beyond to go back through and get everything fixed and reprinted for us to sign so we could still take our new car home that night! They were both so passionate about taking care of us as customers. Together they got the whole thing corrected and had us on the road by 9:55pm. They had us come back the next day to have our new car washed and the interior detailed for us. There arenβt enough stars to give these guys the rating they deserve! If you are looking to get into a new car definitely check out what these guys have to offer! Their service was above and beyond!
I went in looking for something bigger, since my three dogs and I had definitely outgrown my little Jeep. And I came to treasure valley Subaru to see what was available. Well as soon as I arrived I was greeted with all smiling faces and Jeremy Hubble who is AMAZING. He made sure to take into account all my needs and wants in a car, while making sure I was able to get what I wanted in my budget range. My overall experience was amazing and everyone there was so nice and kind to me. I would 100% recommend Treasure valley Subaru! And 100% recommend that you ask for Jeremy Hubble, he was GREAT! and now I have a car that I love!!!
The customer service is amazing!! Brady Fuller is a fantastic salesman, he will get you exactly what you need and looking for. This dealership far outweighs any of the dealerships in Idaho. Love my Subaru!!
After years of avoiding the dealership, I finally decided to bite the bullet and upgrade my car. I was greeted by Pete, who not only is the best salesman but also became my friend by the end of the process. I decided to order/build my new car and he patiently gave me all of my options, allowed me to make my own decisions, and kept me updated throughout the whole process. His level of professionalism is equal to his high level of kindness and eagerness to make his customers happy and excited when they leave the lot. If you are in the market for a new car, I definitely recommended going to see Pete!
Very helpful with the full service I received. In and out in under couple hours. Adri, helped me figure out why my TPS light had been coming on and a cranking noise from my axles. Over all my lil Sky loves it there. Ill definitely continue taking my car back for future services and repairs. Also, buying Subaru apparel and accessories is a lot easier and faster than waiting for shipping online
This was truly a VIP experience for my husband and I. Mike Crowley took SUCH EXCELLENT CARE of us! He gave us individualized attention and really took the time to know us. It was the first time that I truly felt like a car salesman wasnt just trying to sell us a car...he was providing us a complete experience. We LOVE our Subaru and have no regrets.Do yourself a favor and check out Treasure Valley Subaru. Great vehicles, great company, GREAT PEOPLE!
Benjamin and the team in service are THE BEST! Very knowledgeable and detailed. Such an awesome experience, after 3 other part stores buying wrong 80 dollar parts that had to be returned. Benjamin had me back in business fast and it turned out to be a 3 dollar bulb!!!
This team is full of amazing people! I went in as a first time car buyer with no credit and Gary got me an AMAZING deal, helped me with financing, and got me out of there in my new car in maybe 3 hours!! Everyone was so incredibly friendly and respectful as well as great at explaining everything to me. A wonderful experience all around.
Our experience with Brennan was unbelievably great! He was kind, knowledgeable, and excited to provide us with information. He made the typically long and arduous process of buying a car comfortable and seamless, and I would recommend him and this dealership many times over to anyone looking to buy a Subaru. On the financial side of things, he was transparent, not pushy whatsoever, and upfront with costs as well as keeping within our budget- not to mention the showroom is beautiful and clean! Absolutely pay Brennan a visit at Treasure Valley Subaru- you will be thrilled!
They rip off women. The manager is rude. The employees need to be treated and compensated better.
We came in to look at Crosstreks and get an idea of what wed need to put down and what model we wanted. We werent ready to make a decision that day. Our salesman, Spencer, was extremely kind but brought us in to run credit first thing. He went to check with his manager on something and was told not to run our credit (to our relief.) When I expressed that I just wanted to know price range and see a couple of models the manager looked at me and repeated saying we appreciate you for stopping by, have a nice day. - I had never felt more disrespected at a dealership in my life. It was clear he wanted me to leave. I asked again if I could just see a model after he kept saying have a great day to me so Spencer took us out to see the model I wanted and instead showed us random cars. I never really got to see what I wanted and was clearly urged to leave by the manager. We loved the salesman. But I dont see myself returning to do business here due to the pretentious manager. Unfortunately we didnt get a name for him.
My wife and I stopped by Treasure Valley Subaru yesterday to pick up some maintenance supplies from the parts department for our 2021 Forester. The prices are good, and we got a chance to talk to JP, the sales associate we purchased our Forester from.We had a thoroughly enjoyable chat with JP talking cars, fam, and life. When we left, both my wife and I commented on how pleasant our original car buying experience had been. JP feels like an old friend and yesterday we felt truly welcome. Just a simple trip to Treasure Valleys parts department turned into an uplifting, enjoyable experience! Thanks again, JP. All car buying experiences should end with a relationship like this!
My boyfriend and I just moved here from New York and had the BEST experience with the entire team at Treasure Valley Subaruβ¦ Everyone went wayyyy above and beyond what we were expecting and ultimately helped us get our dream car! A very special thank you to Jeremy G., Jake, and Brett who were a power trio to get us EXACTLY what we were looking for that perfectly fit well within our budget. Everyone was extremely friendly and really made us feel welcome. Other team members also introduced themselves to us and made us feel like we were part of their team too. Coming from the big city, weβve never had this type of interaction so it was truly a special moment for the both of us. We HIGHLY recommend checking this team out. Even if they donβt have what youβre looking for then and there, wait until they do because itβs worth it.
Gino and Tyson were great to work with! Very personal and truly want the best for their customers. They gave me a good value for my Subaru I traded in and helped me find a car I am IN LOVE WITH.I wanted to give 4 stars but Gino and Tyson deserve the best. Just a tip for improvement- I happened to come in on a day that was busy and they were backed up. I split this process in to two days because the 1st day I was there- I was 2 hours in and still they did not provide any substantial numbers. They assured me the next day would be speedier but that still took 3 1/2 hours. I understand things take time but it was a total of 3 hours before I even saw any numbers. Truthfully, they would earn 5 starts if the whole trade in process wouldnβt have taken a combined 5 1/2 hours. After much patience, I finally started insisting they needed to speed this up and Tyson handled my pushiness with grace and understanding. Gino and Tyson made the experience awesome. As it was not their fault this was taking so long. I am only two weeks in to having my car but I am loving it.
100% recommend using James as your salesman. He went above and beyond to help me find my perfect dream car! It was the first time I ever went to a dealership and I was a little hesitant about it all after so many people sharing their thoughts on dealerships. He jumped through hoops to find my car in the price range that I wanted. He was very honest with me about every detail and didnβt once push me to make any decision. The whole team there is truly amazing and wouldnβt recommend any other dealership!! Thank you Treasure Valley Subaru! And a big thank you to James and Ashlee for making my experience so great!! You guys have a forever customer!
I went in because I needed my brakes checked out. I knew going into this might be expensive, so I really just wanted a quote so I could save up. Iβm a college student who is definitely struggling a bit with finances, so having car problems is the last thing Iβd want. Ben was the person I talked to and he was so amazing and helpful. He was truly understanding of my financial situation and really helped me take care of everything I needed without having to spend an arm and a leg. Iβm am so grateful and I have told so many people in person about him amazing service. Thank you Ben and the rest of the service team, you guys are great!!!
We came in looking for a new and safer car to get around in, JP Hartley was right at our service. He helped get into something we can afford and was nothing but helpful, kind and respectful. I would definitely come back just to buy a car from him!
Came to Subaru for a new car. JP Hartley was incredibly helpful and amazing!!! I love my new car and he set me up with exactly what I needed! Will definitely go back to see him again. Amazing salesman treated me like family
Josh S came up to me and asked if he could find someone for me. I explain to him that I hadnβt talk to anyone and that I was looking for a used car. One thing you have to know is I absolutely hate shopping for a car but this whole experience was wonderful. Josh was right with me the entire step of the way explaining what was going on next. The manager and John in financial were also great. The entire staff was professional friendly and were constantly checking on me to make sure that I didnβt need anything. I left with the perfect car for me and with an experience that was above and beyond awesome. Thank you Josh and the whole treasure Valley Subaru team
I needed a new car, but was hesitant because its a big purchase and I didnt want to be pressured into something. I cant tell people no so naturally, salesmen stress me out. Let me tell you, Sam at Treasure Valley Subaru was a breath of fresh air. Like, the best. Super friendly, knowledgeable, and not pushy at all. He listened to what I wanted and showed me multiple cars. He was extremely patient as I expressed my concerns and went back and forth. When showing me a car he explained almost every feature. 10/10 would recommend you go to Treasure Valley Subaru and 12/10 would recommend you see Sam for an easy and smooth car buying experience (weird right?)
Every time I come by I have a smile on my face. Some of the best people in town. They take care of their customers here. JP is one of the most welcoming individuals Ive ever had the pleasure of meeting. They really know how to make people feel comfortable and welcome.
Great experience with great staff! JP has helped me with my last 2 vehicle purchases and has done nothing but take care of me. I recommend seeing him with any of your vehicle needs. Thanks TVS and JP for the truck!
Leasing a Subaru through TV Subaru was a breeze today. JP and Jake worked with us to meet our needs and to give us an amazing deal. It was easily the best car buying experience we have had in a long time. I highly recommend TV Subaru for all your car buying needs. You definitely wont regret it.
Recently purchased a new Subaru with the help of Chris H. and Jeff G. I had previously visited this dealership to ask some questions regarding my trade in and Chris was friendly and helpful so I was happy to go back to purchase my car from him. My second visit he again was welcoming and made the long car buying process feel quick and easy. Jeff G. assisted with my trade in and general money related things and I felt that he was transparent, kept it real, and also was friendly and great to work with. Jacob K. helped me with the finance related things, like warranty options and other paperwork, and he was also so professional, informative, and friendly. I thoroughly enjoyed working with these three and am so glad I chose Treasure Valley Subaru! The whole experience was professional but relaxed, it made for a car buying experience I feel good and confident about. They have my business as long as I live in the valley!
I was recently at Treasure Valley Subaru and I can say I was treated so well. I havent made my purchase yet but plan on it in the near future. Sales Associate Sam Weinreb was so easy to talk to and get info from, even my husband was pleased. Sam showed us cars that would fit our needs. We are still deciding on our future purchase. We are happy to have Treasure Valley Subaru as a source for cars. Thanks Sam for your help, knowledge and kindness. Way to represent!
Last weekend my husband and I went to look for a new vehicle and of course, we headed to Treasure Valley Subaru Nampa.Why?Because we are previous customers and we were very pleased & satisfied with our last purchase and the great customer service by everyone.And once again we had the best of the best Salesman CHRIS HUFFMAN who was very knowledgeable and helpful and found us a car we Liked!We highly recommend CHRIS HUFFMAN and TREASURE VALLEY SUBARU.They have friendly staff from the receptionist, managers and great finance people who work with you and are all very pleasant.We left the Dealership very pleased and with a New Vehicle!Thank You, Chris Huffman*
After our initial contact salesman had to leave when a previous appointment showed up, we were introduced to Peter. Despite not being our first guy, (who had made a great first impression,) Peter took on the role and with great sincerity listened to us and eventually found a vehicle that perfectly matched what we were after. It wasnβt a Subaru, and it wasnβt as new as we would have liked, it hadnβt even been conditioned yet, but it had very low miles and all the features we wanted. Then it was up to management and finance. They were horrible and the entire financing experience was one debacle after another, but eventually we were able to stand our ground and get the terms we had originally agreed to. After a minor repair was made, (which took weeks, but so did everything back then, still does,) we took delivery, and have loved the car ever since. One thing to be aware of, if you donβt buy a Subaru, they wonβt have your oil filter in stock, and your pre-paid oil change deal will involve a muuuch longer time period than a stop at a jiffy lube would take. Mine took around 90 minutes last time. Which is not to say the parts and service people arenβt awesome, they are. In fact, if it hadnβt been for the shenanigans the finance/management people were into, Iβd have given this new dealership 5 stars.
Went in looking to trade in my truck for a car with better gas mileage. Gino helped me find the perfect car for me I got a great trade in price for my truck and the car I found I am absolutely in love with my car. I highly recommend going here for a new car. They make you feel welcome and part of the family. Couldnβt have asked for a better experience.
JP Hartley is second to none! He makes the car buying process so seamless! He is such a delight to be around and it is guaranteed he will have you rolling in laughter. He takes all of the pain out of car shopping and he isnβt your typical sales man. I would 10000% recommend him to anyone I know that needs a car.
I purchased a car from JP the other day and it was absolutely amazing. Never had an experience like this before. Heβs one of those sales guys that make you feel like youβre sitting across the dinner table with your family. I encourage everybody to go see JP a treasure Valley Subaru.
We had the most wonderful experience at Treasure Valley Subaru! Ask for Brady Fuller not only was he amazing to work with but went above and beyond our expectations!! The whole team Brady, Jeff and John made the whole buying process seamless and pressure free. Highly recommend for an easy car buying experience!
James helped my husband and I get into an Awesome 2017 lifted Subaru crosstrek that was my dream mom car upgrade. He was kind, honest, and had integrity when considering our situation, what we needed and our ability which made going to a dealership a little less threatening for us. He made us feel at home, which included helping keep our 2 year old daughter entertained and calm through the buying process. We canβt thank him enough, and James if you see this, we owe you a smoked tri-tip dinner!! Youβre amazing at your job man!!
I bought a car from JP and he was amazing! So friendly, knowledgeable, and took the time to find me exactly what I was looking for. He made the process simple and fair. I would recommend him to anyone!
We recently purchased a new Subaru Ascent and Brady Fuller made the experience stress free and tons of fun! (even if I thought he was gonna kill us π not really, but I highly recommend a test drive with him) This is the first time while buying a car that we felt important and like our needs were met with genuine care. We will definitely buy from Treasure Valley Subaru again, especially from Brady. We also love Jake Rapp. Heβs been our guy for a long time, but he is now in management and knew Brady would take care of us and he killed it. The experience with everyone we encountered was so pleasant. You canβt get that at most dealerships π
Amazing dealership! Extremely friendly, helpful and doting staff! My family has purchased three cars from this dealership and everytime has been a smooth and easy experience with full transparency. Shout out to ruth for helping me and my family with this last purchase and even paying for my first tank of gas! You guys are awesome :)
Does not price their cars, overcharges customers. Pays their detailers starvation wages
If your looking for your next vehicle you need to go see JP Hartley. He not only is funny but he also gets the job done and makes sure your happy and taken care of. Just looking? He will help you look and answer any questions and if he cant answer your question hell get the answer. Also wont pressure you into anything if your not ready. Thanks jp for helping us get into our first family car. Your the best π
JP was amazing in our car buying experience. Best weβve ever had. VERY excited for our new vehicle.
This was my first time buying a car from a dealership and I have to say that I had a really good experience. Everyone was very friendly. My salesman Gino was helpful and I felt like he took the time to understand what I was looking for and had my best interests in mind. I was pretty nervous to be making such a large purchase but Gino was very understanding and I never felt like I was being pressured into anything. Overall I would definitely recommend Treasure Valley Subaru. They have a great team and Im very happy with my new car!
Brennan youre the man for helping me get into a more reliable suitable vehicle thats very convenient for the family and special thanks for the Subaru family for the help of making this possible. Thank you brother you the man and will definitely be staying loyal to the treasure valley Subaru team you have my support all the way
I was needing a new vehicle and looked several places. I decided to stop by Treasure Valley Subaru. Thanks to Mike Crowley and Tyson Camario I had the best experience and would recommend them to anyone looking for a new vehicle. It was the best experience I have ever had.Thank you Mike, Tyson you guys are the best.
I went to go test drive a used vehicle on the lot, the sales man was super cool but He wouldnβt tell me the price of the vehicle I originally came to look at. I told him I didnβt want my credit ran because of a bad experience at a different dealership and he was understanding of that. I asked a question about another vehicle that was there and they sat me down and wanted me to sign papers before even test driving the vehicle. I had continued to ask for the price on the original vehicle I came to look at and they would only give me a ball park price, not the sticker. After about 30 minutes of going back and fourth trying to get me to sign papers I walked out. Super disappointed, I had high expectations from TV Subaru and left feeling defeated and unmotivated to keep looking into the car market.
Time for kudos! Being relatively new to Nampa, weve had a few occasions to work with TV Subaru. Ben Desman has become my go to in Service and we couldnt be more pleased! Work is done professionally and well. Thanks!
JP Hartley was amazing. He worked with us to get the best car that would suit our needs, and not just sell us any car. He listened and understood what payments we wanted and gas mileage. He along with the other staff members were all very kind and fun. We brought our daughter with us and while we were the other staff kept her entertained for us. We highly recommend you go see JP.
We had the pleasure of purchasing our AMAZING 2017 Subaru Outback yesterday and the process could not have gone better!After a rather negative car buying experience in the past we were less than enthusiastic to go through the process all over again. Luckily our rockstar salesman JP and the entire Treasure Valley Subaru Team made all the difference. We told JP our needs and what we were looking for and he was on it. NOT EVEN ONCE did he pressure us into something we didnt want or need. He was extremely patient with our dozens of questions and he did everything to ensure that we felt heard, comfortable, and taken care of.Our experience with JP and his team was night and day from our prior poor experience. JP and Treasure Valley Subaru are 11/10. You WILL NOT regret giving them your business!
Mike Crowley helped me find my Subaru Forester. The service was great! Very friendly and honest, unlike some other car salesmen Iβve met. I love my Subaru, thanks Mike!
UPDATE: I had TVS install the Ironman 4x4 All Terrain Suspension kit (w/ 2 lift) Absolutely love how it turned out. Thanks again to Ty and everyone in the service dept. that made this a enjoyable experience.Easily the best car buying experience Ive had. Gary Delano was fun, knowledgeable, and hands down gave the best test drive Ive ever been on. Thanks TV Subaru and Gary I absolutely love my new Onyx.
Larry Miller is always cheaper,Not sure who is running things down there but it is a big scam. Always 4-6 thousand more then Larry Miller.
I got help from Caleb at Subaru very helpful and went out of his way to listen to my story and really cared about who I was as a person, not just a person buying a car. I am very grateful to have done business with him and the Subaru team. Thanks again to everyone there.
The sleepy eyed looking manager, I believe Jeff is his name would not shake my wifes hand or address her questions. Pure misogyny, We shop Subaru because we value diversity and inclusion unfortunately this location does not share those values. We will be taking our business over to Larry Miller Subaru.
I recently purchased a vehicle from jp @Treasure Valley Subaru and had the best experience Iβve ever had. He is hands-down the most professional salesman Iβve ever had the joy of working with. He treats you like family and makes it a very easy and enjoyable experience.
Jeremy Garcia was the biggest help! He was so easy to talk to, listened and heard what I really wanted. He took the time to get to know me and my family. So sweet, patient and kind. I could not have asked for a better car buying experience.
My experience could not have been any better. Ben is who took care of me, and when I called he actually got me in day of for a safety recall on my vehicle. He was very friendly and made my first time there a very pleasant experience. Ive luckily always had very good experiences with Subaru, but this was by far the best one Ive had with the dealership. I would highly recommend this dealership to anyone, as I will absolutely be going back myself.
My wife and I had a great experience upgrading our vehicle at TV Subaru. This was due to our interaction with Gino. He was extremely personable and professional. He listened to our needs and everyone came away from the deal happy. There was no pressure, just a desire to help us whether it was with them or somewhere else. Thanks Gino.
We have never enjoyed the process of buying a new car, the hard sell is very stressful. We were greeted by our salesman, Rowan Sherman, who was so knowledgeable, honest and all around very nice, pleasant man. He did not try to sell us the most expensive car, he showed us what we asked about and answered all our questions. He then demonstrated all the great features of the car we wanted. We met the General Manager, Jacob Rapp, who was so understanding of our need to think it over, no gimmicks just promised they would always be there for questions when we were ready (no stress)! We fell in love with the Subaru Forester, the quality and safety features impressed us. We went back the next morning and bought it, no hassle and no 2nd thoughts. John Carnes was our Finance Manager, the financing was quick and easy thanks to John. We actually had a great time getting to know the friendly, helpful people! We had a trade stored in a storage facility with a dead battery, Rowan went above and beyond by meeting us there early one morning to jump start it and get it to the dealership! We love the dealership, itβs so welcoming and look forward to returning for scheduled maintenance. All I can say is βWOWβ! I will stay a Treasure Valley Subaru family member for life! Thanks Rowan and we will stay in touch Mate!!
We bought a great Subaru here a few days ago and I canβt help but think how lucky we were to pick this place out of all the options we had. Brennan was our point of contact, and he was so easy to get along with, and even though we was with us a lot of the time, he gave us personal space too.We worked with Jake for the sale, and he was very genuine and it made it that much easier to hash out the stickier bits of getting a car. My husband and I run a strong bargain, and in the end, we feel really good about the prices we worked together to get.John was our finance man, and you can tell heβs been doing this a long time! He was very confident and not overly pushy but he did well to advocate for (what I think) he really thought we needed.We have been so happy since leaving the dealership, not because we are relieved itβs over (we are that, too!) but because there really are honest, kind car dealers and weβre lucky to have found one.Thanks again to everyone who helped us get our new rig!
Came in to help the in laws buy a new Subaru. JP greeted us and helped us pick out the brand new Outlook she was hoping for. JP ended up being so helpful we ended up buying another Outlook for my wife.
Never have I had such a series of positive experiences in any business Ive ever patronized. The way this dealership does business, how they treat people, how they stay in contact and how respectful, decent and kind they are across the board is what every car dealer should strive to become. Treasure Valley Subaru is truly a perfect business model, and I actually enjoy going there to see my friends.
I went in to trade my car in and was pleasantly surprised at ALL the staff. Warm welcomes and friendly faces through out. From GREAT people to GREAT deals....this place is amazing! JP and Sam Sammons were PHENOMENAL! Thanks for getting us into our 2021 Outback Touring Turbo. Couldnt ask for a better experience!
Worked with JP at TV Subaru today and he made the whole experience so easy and felt comfortable during the whole process. Would recommend JP and TV Subaru to anyone looking for a new vehicle.
Thank you JP, Gino, Rowen, and the entire Treasure Valley Subaru team! You make buying a car a pleasant experienceβ¦ which is actually an oxymoron, but itβs TRUE! I would highly recommend you to anyone looking for a new or used car, and I will definitely return when Iβm in the market for a new car again!
My daughter and I were just passing through checking out their inventory after Kia Motors didnt have the car she had seen and wanted. Gino was amazing, he walked us through their inventory, and although he was ready to go home for the evening; He told us we could come back in a few day while his team finished their full inspection on the vehicle. To his surprise and ours, the vehicle was fully inspected, he had their team run it through the car wash and brought it to us to test drive it. My daughter went home buying her first car. Thanks again Gino!
We had the best car buying experience I have ever had at Treasure Valley Subaru. My wife and I are both college students and are on a strict budget. The staff were very understanding of our situation and worked very hard to help us get the car we wanted. Weve had our Subaru Crosstrek for almost a year now and have never had a problem.
I had the best experience at Treasure Valley Subaru! James did a great job helping me find the right car! Im so in love with my new RAV4. If you need help finding the right car, Treasure Valley Subaru is the place to go! They will genuinely take care of your needs! Each staff member did a great job and it was a pleasure getting to know each one of them! βοΈβοΈβοΈβοΈβοΈ
05/29/21 SaturdayNew Car Purchase Review :I had a great experience purchasing my new Subaru Legacy from Treasure Valley Subaru and especially working with β JP β Hartley . Five Star Service .....He was well informed on the Subaru brand and answered all my questions very professionally and thorough. JP also presented ideas that I was not thinking about that made even more sense to purchase a new vehicle . TVS gave me an excellent offer on my trade in ( Subaru Outback ) and the financing was a nice lower % rate. TVS even detailed my new car and filled up the fuel tank !!!!! Upon leaving, my new Subaru was inside a closed glass door waiting garage and the whole TVS team (possible 18 employees ) met JP in this room for a speech from JP re: our earlier conversations about life, myself and JP . I met everyone on the TVS team personally and they all gave me a really nice send off clapping . JP and Treasure Valley Subaru are a first class act who care. I look forward to purchasing my next new vehicle there, for sure!Sincerely,Greg BergBoise, Idaho
My experience went well until I needed to change the day of my down payment by two days. I was directed to the finance team and instead of telling me the truth, they told me to call another company. When I found out that was a lie, they stopped answering and returning my calls. Im done with them and would recommend you try elsewhere.
We worked with Rowan and Tyson and couldnβt be happier with the service! We definitely were impressed with everyone we met who worked there. Happy employees mean happy customers and it truly shows. We love our car and look forward to referring family and friends in the future!
After going to Larry Millers (Boise) to look for a New Ride and trade-in my Chrystal 300 S, well they did not have what I was looking for, they tried to sell me a used POS at the same price as a new one. So I left not saying anything.. On my way Home (Nampa) on I-84, I seen Treasure Valley Subaru. A Light went off, saying Yeah, I owned a 91 Legacy so, I went home got on my Harley Electra Glide Classic, My Daughter Hopped on, Drove back to T.V. Subaru, Pulled into the Lot, going slow looking to see something I may Like, Nate seen us and darted out to say Hi and asked if he could show me something. I explained what it was Kinda looking for, Nate started to go into High gear. I parked the Harley, Nate showed me a couple of cars, then he showed me the Accent.. that was it.I explained that I needed to come back the next day, Monday. He gave me his card and said he would be in the office at 8:00am sharp. The next morning on the way to T.V.S. he calls informing me he was there. As soon as we pulled into the parking lot Nate went into OVERDRIVE informed me on everything it had, took us out on a road test, came back to the Office sitting at his desk he pointed out all that was going to happen.Time went faster than I was expecting for all that happened.. Next thing we were driving are New Accent home. 2days later Im still shaking my head on all the Bells & Whistles this thing has. I would like to say Thank You to everyone at Treasure Valley Subaru. a special Thank You Nate Andersen.Karen and Ed Slowan
Stopped in here to have my oil changed. ADRI MELGAR was right on the spot getting my car checked in, ready to go. Definitely will be my go to for future service!!!!!!
My vehicle got toward the mileage when the serpentine belt needs to be replaced. Went in on a Tuesday to talk with Ty in service - he got the part ordered on the spot and had me scheduled to have it replaced in under 48 hours.When I showed up for the appointment, my car was in and out (including getting washed for free!) in under an hour. Ty - you rock sir! Thanks for the above and beyond service, much appreciated!
Treasure valley Subaru is by far the best Subaru dealership I have ever bought from. The sales staff is second to none. There shop is something to see and there service is the BEST IN THE VALLEY! Are sales person made the experience absolutely wonderful and I would recommend them to any and everyone. The sales manger and the entire staff very helpful and nice. Treasure valley Subaru is the best in the business and I highly recommend them!
Came in just to look around. JP came up introducing himself. Talked about cars for a bit. He offered some suggestions and listened to my needs. Awesome guy to work with! Would definitely go see him again time after time.
I worked with Michael Crowley at a previous business and I enjoyed his positive attitude and his honesty on every deal we worked on. He is a great guy and father.
Brady Fuller helped find us a great used car within our budget. We appreciated the friendly service, and we didnt feel pressured throughout the process. My wife commented that this was the best car buying experience she has ever had.
Josh Shaddox was an excellent salesman! He answered all of my questions and was more than willing to do research to get info he didnβt already know. He made it easy and was a really nice guy. The sales manager was also a really cool down to earth guy and a straight shooter. He worked with me to get me a price and a rate I was comfortable with and the finance guy didnβt try to push anything on my I didnβt want. The whole Subaru team was great to with and took a lot of the stress and pain out of the equation when it comes to buying and trading a vehicle. They were fair in all their dealings and a great well rounded state of the art dealership. I highly recommend to all my family and friends! Thanks Treasure Valley Subaru! I love my new Platinum!
BRADY FULLER IS THE BOMB! We have purchased 2 automobiles from him and watch time he has gone WAY above and beyond what a car salesman is usually expected to do. Cant say enough about him. Thanks Brady for being a perfect example of integrity, professionalism, and most importantly, honesty.
I took my car in for a multi-point inspection in the Express Service lane. They were very professional and had excellent customer service for the express lane. They explained what the mechanics had found in the inspection with clarity and professionalism and patiently answered all of my questions. They also gave me great documentation of the inspection and quotes for service. Definitely quality Subaru service.
Had an amazing experience with mike Crowley, he makes you feel welcome and wants the perfect car for you and your family. I will definitely be back when the times comes for a new car.
Im going to be in the market for a new SUV soon, and Ive been considering the Ascent and wanted to check them out. I stopped by Treasure Valley Subaru to take a look, but was hesitant due to not wanting to deal with high pressure salesman. After looking around for a couple of minutes, I was approached by Sam Weinreb. At first I was reluctant to talk to him due to being sold, but Sam was very professional and welcoming. Instead of selling me on the car, he answered my questions and allowed me to form my own opinion. By far one of the best experiences Ive had. Even though I didnt leave with a new car, he still took the time to make me feel important. I will definitely go back to Treasure Valley Subaru and see Sam when Im ready.
If you are looking to buy a car please go see JP at Treasure Valley Subaru! He was phenomenal to work with. Super excited with my new Subaru!
We were looking for a SubaruWilderness, which is hard to find. We were driving around the lot at Treasure Valley Subaru and saw a Wilderness model on the back lot. That is when met a wonderful young man named Tyson. Camario. It was late in the evening on Friday so we came back Saturday to test drive the car. Tyson met us and we took a drive. Tyson knowledge about the car was impressive. He answered all questions completely. We didnt have to play any of the car buying games. It was very upfront and to the point. It was a truly an amazing and enjoyable experience. The whole staff there was incredible. And thanks to Jake for being so respectful and accommodating. I highly recommend this dealership to anyone. who wants to enjoy a car buying experience. Tyson, you are a ROCKSTAR. You are going to be so successful. Thanks so much. Peg & TL
Worst experience with customer service. I called to ask a question about my Subaru. They ended up transferring me back and forth ten times before I gave up. Iβm not sure if they know what they are doing. But, Iβm definitely not referring anyone here for business.
I bought my new to me Subaru Outback from Treasure Valley Subaru and the customer service was spot on. The staff were very pleasant with an informative approach. They were not pushy with sales tactics. A few months later I went in for my first oil change and the wait time was less than one minute before I was approach with a kind smile. My tire light had come on that morning and they found a nail in my tire and patched it up for me too. I highly recommend Treasure Valley Subaru for any of your Subaru needs! Thanks guys!
Me an my wife just bought a new Subaru. Nothing but a great experience working with Nate Andersen, an Jake Rapp. Both these men where outstanding,, Ill only go to Treasure Valley Subaru from now on . Straight up honest an decent men dealing with me an my wife on this new buy. Thanks guys . Marvin Thon
James Brandner helped me buy my first car and he was so awesome! He was super knowledgeable and friendly, and he just made the entire process more enjoyable. It was great and I love my new Subaru! Iβd recommend anyone get a hold of James to get their next car!
WOW!! If you are looking for an amazing car buying experience ask for James Brandner!! He is a true professional and really knows his product. James is definitely a βno high pressure salesβ guy, and patiently answered all of my questions. He is extremely knowledgeable and the environment at this dealership is friendly and inviting. Treasure Valley Subaru is the place to go when purchasing a vehicle.
Overall it was fine and weβve bought two Subarus over the years. However, after spending $27,000+ on a 2018 Forester for our daughters family and got the vehicle home, there was no owners manual. After contacting our salesperson, she texted that we could get one online and they wouldnβt supply one. Spent $64.00 on Amazon for one. Needless to say it soured the entire experience and wonβt be going back to the dealer again.Update: They reimbursed me and definitely took care of this issue so βοΈβοΈβοΈβοΈβοΈFor taking care of the issue.
Came in looking for a vehicle and had a great experience with JP! I tell you Im usually skeptical with dealerships but JP was great! Answered all my questions, concerns and said once I was ready to purchase hed be there ready. He wasnt pushy and seemed rushed like most salesman! 5 stars for giving me a good experience with a dealership.
Best Mechanic Advisor Ever! So I may or may not be a world class driver and I may or may have hit a curb a time or two in the last 6 months. Well thanks Ben, not only did he come in and open up early for me, he then pulled some strings like Gapetto to make my three day wait go to just about one day then proceeded to hook it up with the amazing deal! This guy is is a rock star and deserves a raise!
My wife and I shopped for a car here, were approved for financing through the dealer, but could not find a car in our price range. No problem, other than we asked them to reach out to us as more cars became available. I tried contacting them twice afterward, but could not get a response. They dropped us like an Idaho hot potato. Donβt waste your time here. The finance person nor the salesperson wanted to work with us after that first day.
A few weeks ago, Brady Fuller helped me get the Crosstrek Ive been wanting for a while now. He was very knowledgeable about what the car can do during our test drive and was very patient in showing me a few things a second time when I brought back my car for detailing. Everything that needed doing, he got done for me in a timely fashion. If you are looking for a new Subaru, go see Brady Fuller at Treasure Valley Subaru!
Treasure Valley Subaru is a amazing clean and new facility with great employees in every department. Very professional and know their products and services. James Brandner goes above and beyond as a sales person, he is always available to his customers and is beside you before, during and after the sale. He is zero pressure and knows how to earn your business. Go see James for your new or used purchase.
Josh was super helpful during our time here and helped me find the car I wanted super quick! I felt comfortable asking him questions and I would definitely recommend this dealership to everyone!!
Brady Fuller is the BEST if youβre looking for a car! He will treat you right and will be there for you long after the purchase. Honest and upfront and very knowledgeable about the cars he sells.
We bought a car from JP. He was so kind and amazing to work with. He is the best! Thank you JP
This dealership was nice, but tightened my oil nut SUPER TIGHT after I specifically told them not to tighten it that tight. Dont get your oil change done here, period.