Great customer service and pricing. My wife wanted to install an automatic car starter and after reading the reviews from multiple places and pricing out options for the starter that I needed, she found Merrimack Auto Center (in Nashua). They were able to schedule the installation in within a few days (they only install car starters on Mondays) and we dropped it off Sunday night and it was ready Monday around 9:30am. Works perfectly. The lady at the front desk showed me how everything worked and was very polite. Will highly recommend and continue to provide my business here. Thank you
My Daughter Carol noticed a rattling under her car. Since she moved to Nashua 2 1/2 years ago, I have had her go to the Ford dealer for service & general seasonal maintenance, since I live the other side of Buffalo. They couldnt fit her in for 2 weeks. My other daughter Jessica uses Merrimack Auto Center since she moved to Nashua a year & a half ago.Jess always had high praise for this Garage. Sent Carol there, 15 minutes and no charge. Told her to switch everything over. Service is Job One! Its a tough job finding a good garage today. They may not be perfect, but it puts this Old Dads mind at ease! Thanks to all the Guys at Merrimack. Syclone Sarah Racing
Great place to get your car fixed. Very clean, good group of people work there. And they do the work fast and do it well.
Have used this place several times to get my wifes car fixed for inspection. They are very professional and courteous every time i come to visit. i have told my close friends to come here if they need anything done on there vehicles. the prices are pretty good and the service is top notch.
Excellent. Did the job right the first time
I was from out of town, looking to purchase a car. After searching online for a mechanic, I saw the great reviews here. I called to make an appointment and from the first phone call to end result, totally professional service. Yes, the place is spotless, and easy to find. Monica was very knowledgeable, and I felt very comfortable during this visit. I had a lot of questions, and each was answered thoroughly. If you live in the area, from out of town, or just looking for a new mechanic trust the reviews and give them a call. Thanks again! 👍
Great people. Fit me in before a trip and did excellent work at fair price.
The staff is very kind and friendly, the technicians are honest and don’t try to sell any work that isn’t needed. They are now our go to garage for our vehicles! Thankful to have an honest garage close to home!
Excellent! I received a huge estimate from the dealer for a list of needed repairs and searched for an alternative. I read the reviews for Merrimack Auto and was sold. I brought my car to the Nashua location after hours and they had my rear brakes/rotors changed and an inspection completed by 9:30 the following morning, and at a fraction of the price the dealer wanted. The team was great to work with and Ill definitely be back!
Did a great job and did it fast. Honest people.
Fantastic, fast professional service at a great price. Easy to work with and followed excellent covid protocols. I felt very safe.
Great professional crew at Merrimack Auto. Honest and they dont push to have things done you dont need. Keep up the good work!
Took car for inspection, took three times of clearing the codes and repairs I was finally got a sticker. No loaner car, had to make arrangements for a car three times, so I could get to work.
Well maintained business. Very nice staff and communicated with me very well about what my car needed and why.
Good stuff!...quick and friendly upfront! Quick service... Covid protocols in place, though wish the tech area was more visibly onboard with them.
Always great customer service and always willing to go above and beyond to help! Worth the price for the feeling.
Service was excellent.The person at front desk wonderful to speak with.Person working on my Toyota, reviewed the car and mentioned items to address next time I come in for an oil change.I like that .
These guys have consistently done good work on my car for years.
I highly recommend them!
Top notch service, affordable pricing, and a keen attention to detail. I came in to have a slow leak in one of my tires checked before a trip and discovered my brakes were worn down and almost grinding on metal after looking carefully at my vehicle. They go above and beyond with their work, prioritize safety and customer satisfaction over profit, and Im happy to call them my go-to mechanic.
Being a long term customer of Merrimack Auto Center, I thought you might want to know what I think makes them stand apart. The owner, Chad, is the person you will deal with. Chads philosophy is basically 100% honesty and integrity. If you dont need it fixed... hell tell you. If you can wait to get it fixed... hell tell you. If its unsafe or will cause damage to the vehicle if you dont fix it... hell tell you. Chad has a daughter, as do I, and if its unsafe he will let you know and honestly, not give you a pass. He has looked me in the eye before and said, Mike, I wouldnt let my daughter drive without repairing that. If you are looking for the cheapest deal, go somewhere else. If you are looking for the best care for your car and your family, go here. For me, thats an easy decision: Merrimack Auto Center!
Communication could have been better from there manager, to the customer. However contacted by the owner and he made it right.
A big thank you to Chad and the team at Merrimack Auto Nashua. My car broke down early afternoon over 15 miles away from the shop. Had the car towed from Manchester to the Nashua location and the car was evaluated and repaired before they closed! Fantastic service with a very caring team.Thanks again Chad!
Honest, trustworthy. I will never bring my car anywhere else.
These guys are great!Went to pep boys down the street just to get a quick car inspection. Those guys told me my breaks were rotting, worn down to metal, rotors were warped, and calipers were sticking and quoted almost $900 and failed my state inspection.Brought it here for a second quote and Merrimack Auto Center LLC told me the breaks are in great shape, no grinding, no warp, and pads are 3 times the width needed to pass and gave me a passed inspection sticker.I will be coming here from now on, even for something as small as an inspection sticker.
Went to get my car inspected ( I just moved to the area) and they were fantastic! Everyone I encountered was polite and helpful. The inspection was done quick and efficiently! They even gave me a list of work my car will need in the future and explained it all to me. The waiting area is clean (plus they have guest WiFi). I will be returning and I recommend this company to others. Thank you!
Awesome group of people, they are transparent, understanding, great prices and great service.Very comfortable and accommodating wait rooms!!MAC does it right and will have my loyalty and recommend as long as I am in the area for every car and my familys .Go MAC!!
Merrimack Auto Center is the best auto center that has serviced my vehicles. I have been a vehicle owner for 59 years Merrimack Auto Center is the best auto service center of all the places I have had my vehicles serviced. Why?? They fair, honest, very reasonably priced, concerned about my safety, and very friendly. I recommend every one that owns a vehicle to visit Merrimack Auto Center and see for yourselves. You wont be disappointed and you will drive away smiling. Thanks to everyone at Merrimack Auto Center.
Excellent customer service! I got an inspection with no appointment and was taken in quickly. Very professional; honest place to get work done on your vehicle. I will be a repeat customer when/if I have issues with my vehicle. Thank you!
Moved to Nashua about 3 or 4 years back and had a hard time finding a technician that I felt comfortable with. My girlfriend found this shop, and based on how they treated her I decided to start bringing my car there. I have never looked back. All the people there are great. Ive never had a bad experience. If you want quality service from honest people, this is it.
Great job all around, courtesy car pickup was an awesome surprise. Thought I was just getting tires but these folks went above and beyond. Thank you all very much and keep up the great work!
Not just one of the very best auto shops I’ve been to, it’s one of the best service related experiences I’ve had anywhere. I’ve been bringing our cars there for years and always walk out so impressed with the kindness, professionalism and HONESTY.
Mike and the crew of Merrimack Auto do a top notch job. Great support and knowledge base. Super customer service. Helpful, courteous and wiling to go out of their way to help me out. I spent 20+ years as a customer of Dick Raymonds Shell/Irving--am SO happy that these guys bought the business when Dick retired. Jane still takes my calls and provides everything needed for a first rate experience.I purchased a set of running boards for my Honda, but cold weather and Ice on my garage floor thwarted my DIY plans! Mike got my car in, did the job and DELIVERED MY CAR to me at my office. They get ALL my business and will get my sons next year (gulp!). Thanks for tremendous service!
I came in for a quick fix and I was in and out in about ten minutes ! My family has gone to Merrimack auto since they were in Merrimack and not once have I’ve been unsatisfied, Chad and his team always deliver!
I had a wonderful experience here. Mike was very conscientious and took time to look over my vehicle and recommend the work I needed done. He explained it well and completed it quickly for a very reasonable price. Why go anywhere else?
I started gong to Merrimack Auto with an old car of my Moms. It had a lot of problems and would have cost thousands. Instead of taking my money they told me there would be more repairs needed to pass inspection soon and that it wasnt worth keeping it. I was shocked and thankful for their honesty. So of course now I wont go anywhere else. They understand when you cant afford everything at once and help you prioritize. Just the other day, instead of charging me for a whole new exhaust they sent me to Lous Custom Exhaust because they could repair it for a fraction of the cost. Who does that? Merrimack Auto is wonderful. They arent condescending, they dont talk over my head, they are courteous, helpful, quick and best of all HONEST! If you live in the Nashua area, dont go anywhere else!!
I recently moved from MA to NH and needed an inspection sticker. I just googled places to get a sticker and called a couple. Merrimack Auto Center had the best price and they also provided great service! I will be going there for now all my car services.
I went to Merrimack Auto Center in Nashua because I had read some great reviews and some great responses. I hope everyone can consider those as well next to mine.I took my old Nissan Altima in for a second opinion after I had received what seemed to me as a pretty high estimate from Gurney across the street. The service at Merrimack was friendly and I was assured that my estimate would be lower than at Gurney.I felt pretty good leaving my car there for repairs and an inspection. I got a call later telling me that repairs would in fact be $300 more than my previous estimate. This was dispiriting, but I decided to bite the bullet, since Merrimack is a 40 minute drive from my house and the driving conditions were horrible and up until this point the staff at Merrimack had seemed honest.I called today and they said that the car was ready for pickup, they also said I could have a 10% discount, which seemed like a way of softening the blow of repairs being so much more than I had been initially quoted. They told me I could pay by check.When I got there I had a check prepared, I signed it and right before I left, I was told that they didnt trust that my check would clear and that I couldnt pay by check. There was no reason for this other than that it was the first check out of my new checkbook.I had put my trust in this shop repeatedly and was willing to go along with their repairs. I paid by debit card, but it felt pretty damn bad to have my integrity questioned after I had put so much faith in them. I am not sure if I will return to Merrimack Auto after this experience. I hope Merrimack reads this review and treats their customers with more trust in the future.
Excellent service, excellent staff, honest, very knowledgeable and trustworthy. Our 01 VW GTI has had an evap problem for more than a year, spent a lot of money and time trying to fix it at a different shop. 5 minutes with Ian at Merrimack Auto and he knew what it was, next day it was fixed and running like new. We took our 03 Jetta in next, thank God my run-in with a curb only cracked the oil pan. While it was at Merrimack Auto I asked them to also do the inspection, defog my headlights and fix the window control switches. Everything was done on time and for the price quoted. We are so happy Ian loves VWs as much as we do!
We spoke last week regarding an HID conversion kit installation. The Nashua Center did a great job. I was hoping for a professional looking installation, but I cant actually find any evidence of work. Everything was neatly tucked away and the lights work great.You just earned a new customer. Ill be seeing you.
A great group of hard working people. My Work van had major issues, they had me bring it in 2 days before my appointment and had it ready when I should have dropped it off and it is now running great! Thanks
Had a lot of work done reasonably priced great job
The team here is VERY good to work with. We have had significant work done on our cars over the years at both locations. You can take advantage of their van service with a very courtesy driver. You can also wait in a very pleasant area and have a complimentary cup of coffee. The office manager is very efficient and friendly. Most importantly, the people who work on your car do excellent work for a fair price. What more can you ask for?
Got my car inspected here. Friendliest people, cleanest bathroom, ha ha. Was a walk in, seen right away. We failed inspection, had to get new tires. Came back 2 weeks later and they didnt make me pay again to get my sticker
Awesome work. Had a timing belt/water pump put in a few years ago. Still no issues at all. Professional service at great rates. I recommend this place to anyone.I dont know what that dude is talking about a tire patch repair for a slow leak for 27 bucks saying it should be free. Honestly, Id like to know these places he says that do that repair for free cause Ive had tires patched up enough times to know you cant get that kinda work done for free anywhere.
Weve been getting our cars serviced here for about 15 years and have met others there who are also long-time customers. Service is exemplary, straightforward, friendly, and fair. Dont even hesitate, you wont be disappointed!
Solid repair resource.I am not from the area and required some major service on my truck, (Timing Belt, Water Pump and ancillary items).I was referred to MAC by a colleague and Im glad I used them. My only expectation was the work be performed correctly the first time, which seems simple enough but is a tall order these days.The price was more than reasonable for the services rendered and the truck was ready when they told me it would be. I have driven the truck for a couple of days and have found no rattles, no leaks, etc., which means everything was put back the way it left the factory.I had a positive experience and will use them again if needed. Thanks for providing me the peace of mind you so rarely get when dealing with automotive service centers.Eric
Great service. Mike and the lady are both nice. Mike did a great work to inspect my car. This is the best auto center I have ever been. Like this place.
Chad and his team are very knowledgeable and very helpful. Always a great experience.
These guys are great! Their workers always do an excellent job with fair prices and are very accommodating. Its my favorite auto shop in the area by far and Ill definitely miss them!
Extremely helpful and so nice. I know nothing about cars and they treated me with respect and answered all my weird questions. Will definitely recommend to friends and be back for future car issues.
We have used MAC a few times at the Nashua location and have always had good service.Most recently, the brakes on my truck began to fail Wednesday evening. Called Thursdaymorning after 8am and had the ready to pickup call at 2:30 with some additional maintenanceto the exhaust system that I requested as well! Good customer service and full explanation ofall work necessary and completed. Thanks, again.
I love the Nashua location - the waiting area is super clean, smells great (not like a tire store) and I have even met interesting people there while waiting. Oh - and the service is great, too. They explain everything thoroughly and are very pleasant.
I recently discovered this place and boy am I happy. I took a used car there for a pre-buyer inspection and they found some issues with the car that saved me thousands of dollars from purchasing a lemon! Since then I took another car there for some work and they were great. They are friendly, knowledgeable, trustworthy, and their prices are reasonable. Chad and Mike really know their cars.
One of the best, cleanest, auto repair places in Nashua. Maybe the best Ive ever seen. Excellent customer service, honest, with no up-selling. Repeat customer here. Thanks guys!
Best place to bring your car if you want honest people that wont try to rob you. I brought my wifes car on Tuesday and Mike was great. I highly recommend this place.
I have been having Mike service my 2006 Kia Sorento for about a year. It has been challenging to say the least. But, he has done a wonderful job and has been very patient and thorough. What I like best about his service is that he will not let the vehicle go if he sees that there is something wrong and potentially a safety problem. He will call and let me know what his assessment is before going ahead. Very thorough, very knowledgeable, and extremely customer service orientated. What more can you ask?
Brought one of my box trucks in for an alignment. I worried about the trucks size and weight. But they didnt hesitate and gave me a day to drop it off. They called me at **9AM** that day to say it was done! Unheard-of speed and excellent quality of work with before and after printouts of the alignment! I had a very good experience and will gladly return!
Best mechanics, friendly and honest!
Wonderful service. Fast, honest, simple and direct. I will definitely be coming back!
Quality auto service at a fair price.
I had best experience and by far merrimack auto I recommend. I recently relocated to Nashua and I had to get state inspection, Ken noticed I needed brakes, and Nashua different from mass works different, mechanic Mike assisted me taking my daughter to work and I waited for my car. Jean receptionist sent out 50.00 rebate and also merrimack auto sent out 10.00 coupon. best customer service ever.... definitely recommend.
Polite and honest service. Reasonable prices, fast and efficient service. Highly recommend!
Merrimack auto definitely is the place to go for all of your car needs!!!! Definetly 5 stars Brian and bill both are very great people and made it possible for me to get into a vehicle I could afford even with not the greatest credit they made it happen! Also they are very true to there word about 30 day warranty I just bought a 2013 Mazda cx-5 and I had a break problem brought it there today and they put on new rotors right away and fixed my wiper blades all in the same day thanks again merrimack auto highly recommended and would use again!
Excellent repair shop, fair and honest. Ive been bringing my car to Merrimack Auto for years.
Prices are good and the staff are very friendly. great service
If you want honesty, great work and know your vehicle will be treated well, go to Merrimack Auto. The staff is great and they wont sell you on services/parts you dont need. Ive been a customer for a decade and am highly satisfied with the work they do.
I showed up a few minutes early for my 11 AM appointment and they took me right away. Mike and Jean were very friendly, welcoming and professional - I will be back for any future automotive needs!
Are you kidding me. There service and know how is 2nd to none. If you need a repair/ maintenance shop for your vehicle this is the place. Two locations merrimack/ nashua
First off I called and spoke to the owner Chad who couldnt have been more helpful. They took my truck in the next morning and gave me a ride back to work. They called shortly later to tell me what it needed and I gave them the green light. Called a little while it was done. They picked me up at work it wasnt even noon. Michael the lead mechanic came out and spoke to me directly and answered all my questions. This could not have been a better experience Id give them 6 stars if I could.
My hubby said this is the best place for repairs & state inspection.. We are only going to Merrimack Auto from now on❤️❤️
Been with this company since 1978. They are the one you can trust your cars or trucks too.
Weve received great service from them on two cars and plan to keep going back. Very able and professional.
Easy to schedule with, no long delays. Good prices on tires.
This is the best auto place in the world, I wouldnt trust anyone else with my car. They have rapid and excellent service, they are so knowledgeable.
Fast, reliable and honest service and I use them for my business and personal vehicles.
Honest and reasonably priced.
I had my car throw a code, so I stupider in there for a diagnosis. With an uncommon amount of honesty, Instead of stopping me off they told me that error needed to go to the dealer.
Merrimack Auto Center LLC - Nashua has been my preferred servicing location for my one owner 1998 Toyota T-100 4WD DX Truck (250K trouble free miles) that I finally sold in 2015 and my 2015 Toyota Tundra 4WD SR5 Truck that I purchased brand new in June 2015.Mike and his talented team have always steered me towards cost effective “maintaining” services and away from costly, unnecessary “repairing” services. The quality of their work is always first class and their consistent, genuine customer-centric focus differentiates them from a wide range of entirely dollar-driven competitors at factory dealership service departments, chain quick lube shops and other independent garages.My experience earlier today defines precisely why Merrimack Auto Center - Nashua is my preferred automotive service provider: a few months ago, Mike had priced out and installed a full set of new Kumho tires on my Tundra. Since then, the Kumho tires have been performing extremely well. I stopped by today to relay my observations and my appreciation to Mike. I had also intended to ask Mike if the recently installed Kumho tires that were engineered to have a maximum safe inflation setting of 51 PSI could be run at 40 PSI, since the original factory installed Bridgestone tires were supposed to be run at 30 PSI front and 33 PSI rear settings. Mike was away when I stopped by to visit, but company owner Chad Tanguay happened to be on site. Chad gladly fielded my question, readily confirmed that 40 PSI would be an appropriate setting for each of the four new tires, and simultaneously asked a nearby service technician to pull my idling Tundra into a service bay to reset each tire’s cold pressure at 40 PSI. Two minutes later, my Tundra was ready to roll! Bing, bang, boom, done! Mike and Chad understand so well how to build, cultivate and nurture a fanatically loyal customer base. I look forward to being one of those loyal customers for life!
Like it there because it is very clean, organized
This place is great wonderful fantastic. Always polite and friendly and prompt! Thank you Merrimack Auto!!
Bring all our work here great place quick at what they do
Trustworthy, clean shop and waiting area, honest, friendly, knowledgeable staff. Cannot say enough positive things about Chad and crew at Merrimack Auto Center, Nashua NH.
Great place for a fair price and good work!
First, let me open with THE BEST CUSTOMER SERVICE EVER ! ! ! I went out to start my car a couple days back and it was dead. I inadvertently left an overhead light on by mistake and didnt touch the car for the next 4 days. So, figuring the battery was dead, I tried to jump the car - nothing; no whine, no click, nothing. Kept the batteries of 2 cars connected for a good hour, hoping to juice up the dead battery, but again, no response. I called Merrimack Auto, Nashua and Mike gave me some pointers to try, hoping he could help save me $ (ie, towing, servicing, parts) My attempts failed, so I called road side assistance. He used a power pack to jump the car, but suggested I NOT shut the car off and take it in somewhere to be looked at. Well, I figured Id run out of gas before I could shift my work schedule enough to get the car anywhere. A call to Jeanne at MMK Auto/Nashua was all I needed to do. She is ALWAYS extremely accommodating, and said let me see what I can do Not 10 minutes later, she called to say the driver from the MMK site would drive to Nashua, pick up a driver there and two came to my house to pick up my car. Mike, the manager, head mechanic, and sweetest guy next to Chad ;-) called a while later and said he checked the car, stopped it, started it, shut it down and let it sit, started up again, and felt the battery had recharged. Now, I can almost guarantee that ANY other establishment would have insisted they replace the battery, but Mike noticed it wasnt all that old and would be OK going forward. I expressed some concern about can a battery really recharge itself after being so dead, and he educated me on batteries and how they work and recharge etc. Sensing my concern, Mike offered to keep it overnight, if that was ok w/me. That way the car could sit idle all night and hed test the charge level in the morning and make sure it was still holding all its power. Sure enough, when he called this morning, the car held its charge, started right up and was fine. Without even questioning, Jeanne called to ask if I would be home and if yes, she was sending two drivers over to deliver the car back to me. You would think there would be a sizable bill/service charge associated with all that effort, but true to form, MMK Auto asked only for a small, WAY more than reasonable figure for their time and effort and I cannot be any happier to write this review and point all my friends and family to either the MMK or Nashua establishments. Thank-you Merrimack Auto - youre a CLASS ACT ! ! !
Honest shop, friendly people, decent prices
WITHOUT A DOUBT THE BEST AUTO MECHANICS IN THE STATE!!!!
Owner is very friendly and helpful
They have two locations and you cant find more honest people. They are very fair, and though I wouldnt, you could eat off their garage floors.
Very friendly! Made an appointment for an inspection and they had me in and out in 20 min!
They were fast, friendly and efficient.
Friendly and knowledgeable!
Quick and efficient inspection.
Honest management and very friendly .
Service always awesome!
Always helpful.
Stay classy, my friend....
Clean shop and fast service
Professional, fast and courteous!!