Literally over an hour to buy a single bag of machine screws, and they didnt even have the basic machine screws I needed. They told almost every customer they were out of at least one thing they asked for. They werent even busy. In the hour I was there they served 5-6 total customers. Unbelievable. Nice guys, but nobody has time to wait around all day to be told they dont have it. Go anywhere else.
Great place if you are looking for any kind of fasteners. Great people and great prices!
Stop in and see Dewayne. These guys have massive inventory and if the dont have it they will get it. Always friendly.
They treated me good, and had low prices.
Friendly and helpful service. Came in for just a couple screws, he told me it was a dollar. Thought I didnt have any cash on me, he said it was fine, I could just take the screws. I realized I had a dollar in my jacket pocket do I was able to pay him, but it was a real nice thing to do and he a like he would rather build good will with customers than lose $1 of merchandise
Great service. Courteous knowledgeable staff. Always have what you need.
I had been all over the city to find some bolts for my truck. Finally someone recommended Capitol City Bolt so I went the following day. They had exactly what I needed and at a very fair price. Thank you!
Very rude receptionist! Called and asked for someone that is no longer there. Response: no longer here..click!Do not recommend this company for anything
Hands down worst customer service experience Ive had in a while. Rushed off the phone. Very little attention detail and overall impersonal experience. For it to be a family-owned and operated business, my experience wasnt family-friendly. 1 star.
Good service and a huge selection. Ive been going here for almost 10 years, and Ive always had a good experience.
Nice folks but slow AF.
Fast and efficient. They have what you need.
Slowest customer service counter in Nashville!
Good people to deal with
INCREDIBLY friendly and helpful staff. Just found out about this place and will be back as often as we can! Thank you for being so wonderful
Great company run by great people. Highly recommend
Great guys to deal with. Fixed me right up with what I needed and the price was unbeatable!!?
GREAT place to do business. VERY knowledgeable staff.
Good people that have good products for a great price
Called trying to find a stud. Spoke to Tommy who was no help. The stud is metric and they dont carry anything metric. He seemed more interested in getting me off the phone that offering advice. He finally told me to find some hardened rod and thread it myself but didnt suggest who may carry the rod. I was trying to thank him and he hung up on me. Definitely wont be back. Im giving 3 stars because before now they always were very helpful. Its too bad they have changed.
Only place innashville to have the right sizes on hand. Great people
Ive been going there for years. Their staff is very knowledgeable and helpful. If they dont have ot, they can usually order it. They can also get custom plating finishes through their plating shop. If you go first thing in the morning or around lunch time, theyll be super busy.
This business is right down the street from where i work. The staff at Capitol City have been wonderful in helping us when we are looking for those hard to find screws, nuts, bolts. highly recommend!
Every imaginable bolt, nut, washer, ect... plus extras
Great people
Capital City are my go to guys, Ill give others a try to give them a fair shake. Funny thing is if the other guys are out of something they go to Capital City. Counter Sales are a hoot to work with. And sometimes you bump into the Big Guy, hes always good for a chat.Industrial Maintenance Concepts, IncPleasant View, TN. 37146Bill Allen, Owner
Appreciate Dewayne on all his help. Couldnt find the specialty screws I needed anywhere in town but Dewayne took the time to help find what I needed here at Capital City.
Always great service and friendly helpful guys. Doesnt matter how bad I mess up describing what size bolts I need, theyve probably heard it all and know what you mean.
Terrible service. Called Kind of unfamiliar with what Im looking for and the guy was unhelpful and really didnt care or ask any questions to further help with what I needed. Asked to speak to manager told him about it. He told me to bring my extrusion in and they will see if they can match up. Told him about the poor customer service earlier and he didnt care either. I wont be bringing my business here.
The go to place!
Usually have what you want. But jesus christ can they be slow sometimes. Expect to be in here ATLEAST 20 minutes, even if you are just getting basic 1/4 inch self taps. If service would speed up, Id give them a 5 easily.
Helpful and knowledgeable staff, use them for all moto repair needs.
👍👍👍😉😎 OK!