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Neptune Diving & Ski
5827 Charlotte Pike, Nashville, TN 37209, United States
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Neptune Diving & Ski

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Ja
Review №1

Love Neptune. Dont go anywhere else for your ski and snowboarding needs. Its worth the trip if you arent close to them. They have a great selection and good prices on skis, boots, and boards. They are family owned and they will do you right.

Au
Review №2

Have gone here for all of my winter sport needs. The staff is super helpful and informative. Love this place

To
Review №3

The best experience Ive had in a long time in any type of retail environment. Shane and the staff make you feel so at home. I had custom snow boots molded and fitted perfectly. Their level of Excellence is second to none. I guarantee you this carries over to every aspect of their business. Thanks so much for reassuring there are still retail establishments that care about their customers.

Ja
Review №4

Not being a local to the area, we were in the market for a new set of ski poles and also had two snowboards that needed set up. I found Neptune online and we decided to give it a try. You will not be disappointed. We were immediately greeted at the door with a smile. The owner and staff are wonderful! Very knowledgeable, super friendly and loads of fun to talk with. Being a scuba diver and snow skier...this place is awesome. Thats so much for all the help and the great stories. Hope to see you this summer for some diving!

Ma
Review №5

The folks here have helped several family members with ski boot fittings and each time it’s been a great experience. Their hospitality and service are terrific, and they clearly know what they’re doing with boot fitting. Beyond the heat molded insole and the heat molded liners they help you find the perfect boot for your foot shape and their prices are really competitive.It’s a classic ski shop run by great people, and if you’re lucky you’ll get to meet the chill dogs that call the spot home. What more do you want.We drove her from Birmingham, and wouldn’t hesitate to do it again.

B
Review №6

I found Neptune Diving & Ski online when I was shopping for new snowboarding boots. I had some questions about some boots and shipping, so I called them. Peter spent quite awhile on the phone with me, we covered sizing, different boot recommendations, and shipping out of state and ALL of the questions I had. I was extremely impressed with his knowledge, patience, and willingness to help me out over the phone. I ordered the boots, the shipping was fast, and they are exactly what I wanted! Thank you for all of the help! *I highly recommend this shop*

Ch
Review №7

I was looking for a pair of ski pants, and I was very impressed with their knowledge and selection. I was able to find a pair that I loved! They really did have a wide array of ski pants styles for women, so I got to try a ton of different options on until I found the right pair! They also have a great kid selection.

Di
Review №8

Theyve been in business forever and it SHOWS. Great people, great service!

Lo
Review №9

The staff is SO friendly and good at their jobs, I went in with the intention of spending $100 and ended up spending $400! LOL good times

Za
Review №10

Always a great experience. Super informative and friendly. Be back for a board wax soon :)

Ch
Review №11

Lovely little family owned shop with the greatest of staff and knowledge. Always a pleasure to go there!

Jo
Review №12

I live and snowboard in Colorado and I can say without a doubt these people are more knowledgeable and have better customer service than the majority of ski shops in CO! The 5 stars are well deserved.

Ja
Review №13

The shop has a friendly and knowledgeable staff and a great selection.

Ni
Review №14

Shaun, Cooper, and Alex were laid back and professional (the two are not contradictory). Their experience is more valuable to me as a skier that had typically rented but wanted to take the leap into personalized gear.Many words were said, few which I understood, but they were able to determine what I wanted and find me the gear that suited my style.Pricey, but realize you are paying not just for the equipment, but the continued warranty if anything were to go wrong and the advice.

Ma
Review №15

Thank you for all you and Neptune do for new and experienced divers, having a shop of friendly staff thats always willing to help. Yall make me feel more like family then a customer!

Gr
Review №16

Extremely knowledgeable and friendlyWould recommend to anyone

St
Review №17

Best selection, pricing, and hands down the best and nicest owners around!!!

Wi
Review №18

My second home! These guys are awesome and will help anyway possible. Try SCUBA!

Co
Review №19

These guys are 100% with their gear knowledge, the customer service never felt disingenuous and prices are good! Seriously I shop around and these guys are great.Everyone that works there loves it. It is a family business, dogs included! My girlfriend and I talked to the whole staff and they all had great input. This is the kind of business I want to support. I hope you give them a try, you will learn something and be treated very well.

Br
Review №20

Neptune is a great place to go if you need assistance in choosing what skiing equipment you need. Shane has a great wealth of knowledge and advice about what items you need and why. From a custom boot fitting, to a complete explanation of what skis would be best for the level of skier you are and the location where you will be skiing. All around a excellent experience. I will continue to come to this shop for all my ski needs.

Ni
Review №21

I’ve worked with the Neptune shop for gear and ski trips in the past and have nothing but great experiences with the shop, luckily enough I had the opportunity to get out to Tennessee and learn to Scuba this summer. I had a great experience with extremely knowledgeable Dive instructors and helpers. I had the privilege of being trained by Shane and couldn’t have asked for a better scuba instructor, he takes the time to make sure everyone retains the information he’s passing on to his students while maintaining a lighthearted atmosphere and having a ton of fun along the way! I would highly recommend Neptune to everyone that ski’s, boards or Scuba’s Shane and Dennis are the best in the biz!!

Dy
Review №22

I purchased new boots and bindings this year from Neptune and they have been great. The custom boot fitting has brought my skiing to a new level. The owner and all the staff were great. Neptune just ran a trip for our school club and it couldnt have been better. They worked with us on rentals, transportation and gave us an overall great deal.

Sh
Review №23

I bought some amazing Rossi ski boots from the shop a couple years ago. Shane, the manager custom fitted me and although it took about an hour, I am so thrilled with them. They feel like slippers!! Ive been on about 4 trips out west since then and they still feel great! I had an amazing experience there. The staff is so friendly and they really care about their customers. Definitely recommend!

Sa
Review №24

Neptune is the oldest and most professional diving and ski shop in Middle Tennessee for a reason. Their service and care for their customers is above and beyond what is required.Here are few of the many reasons why they are so good:1) They have over 40 years of experience in both diving and skiing and it shows in their knowledge of the technologies over the years.2) Their custom ski boot fitting process is extremely thorough and carefully done. It makes a perfect customized fit to your foot as well as they will re-mold your existing customized boot3) Dennis and Shane are true experts at their craft when it comes to diving. They are not only thorough and knowledgeable but they also are very kind and concerned about insuring that all of their students (amateurs through instructors) are comfortable and ready to dive.Neptune is without a doubt the best diving and ski shop in the area and it shows with the amount of out-of-state people that travel to visit and shop.

Ch
Review №25

This Place is Awesome. I love that fact it is Local. Great Place for any Scuba Diving Training, Equipment and advice.It is also the Best Place to get Snow Ski Gear, help with planning trips and recommendations.They have done a wonderful job with my whole Family being Fitted in Snow Skis, Apparel and Ski Boots. I even had my boots custom molded to fit my feet.They are the Home of the MDEA. Me and my Daughter both went through the dive training. I have seen a lot of other Divers with far less training and understanding. My Daughter who is under 12 has a better understanding of Diving then most seasoned Divers. Thank you Shane, Dennis and Kris.... We love you guys...

Mi
Review №26

Great place! They have been in business 45 years and their knowledge is unsurpassed. Found out they own their own Dive agency!I went in for winter/ snowboard and found out they do Scuba classes as well. Will be getting certified with these folks!

Se
Review №27

Family owned and operated business with a pride on customer service and an appreciation of local business. Highly informative not only with the inventory and items they sell, but as well as diving and skiing around the world with experience and stories that cant be matched! I would definitely recommend this shop to anyone who is interested in learning either of these sports, or if you are a seasoned pro coming to see what they have to offer. Awesome spot!

Be
Review №28

Incredible dive shop and staff! Everyone is extremely knowledgeable and friendly. I had an upcoming trip and needed to be scuba certified before I went. Shane went out of his way to make sure that happened. If you need any dive or ski gear this is definitely the place to go.

La
Review №29

Great place, very friendly staff. Clean, well organized. Don’t forget to ask about the famous “hot dog” ski hat.

Br
Review №30

I dont normally take the time to write a review because frankly so many people have lost the fine art of customer service and do not deserve even an honorable mention. With that in mind, I am taking my time to carefully and emphatically say the following.I have been a family member of Neptune Diving and Ski for over 33 years. I say family member, not because I am related by blood, but because I am related in my heart for the same passions Dennis, Shane, and the team embrace.I learned to both ski and scuba from Dennis and his team, and I have been privileged to join them on many outings, both local and farther away. I am convinced in my experience, that they have never met a stranger, and if they did, they would not be strangers by the time they leave.Few specialty shops like Neptune could ever boast for such longevity. The reasons are clear when you have the Neptune experience: exceptional customer service, strong commitment to quality equipment, knowledgeable staff, reasonable prices, and an ardent passion for the sports they champion. It is no surprise with these attributes that Neptune continues to progress and expand in their niche markets, despite changing economic times.From the tip of a snow covered peak to the depths of a warm ocean reef, Dennis and his team can proudly claim the title of King of the Mountain.

Br
Review №31

By far the best shop in Nashville for ski and snowboard equipment, and also scuba equipment. Very friendly customer service. Everyone there is very experienced, and knows what they are talking about.

Ne
Review №32

For the first time since l moved from Colorado to Tennessee, I needed new ski boots. I was skeptical about buying in Nashville but a friend recommended I stop by Neptune Diving & Ski. I stopped by the store and was greeted by a gentleman named Dennis who turned out to be the store owner. He and his team are very knowledgeable, helped me find the right pair of boots, fitted them properly, and I am very pleased at how affordable the pricing turned out.Neptune is my new “go to” store for any ski gear I need.

Na
Review №33

Neptune is the place to find the most professional, friendly, and trustworthy staff in Tennessee! Its an experience unlike any other; the store has any ski, board, and dive product imaginable, just like out west or down on the coast. I wouldnt trust my gear or my money with anyone else. Check them out!!

t
Review №34

Awesome place!! Had no idea such of a real ski shop existed in the Nashville area, they even have group ski trips available!!

Jo
Review №35

Call and talk to Alex. He was very helpful and resourceful.

De
Review №36

Awesome people! I have bought ski and dive equipment and they are always helpful.

Sa
Review №37

Amazing store! I come here every time I need something for cold weather or SCUBA. But keep in mind, there hours for Sunday are incorrect on here. They are not open Sunday.

Me
Review №38

Love these guys. Always helpful with all my winter mountain gear :)

Th
Review №39

Great instructor, great program, very fun, very informative, very safe, had the best time learning how to dive! I would definitely recommend Neptune Scuba to anyone!

Wi
Review №40

Most helpful in selection of women ski pants.Wife purchased 2 pairs!

Ne
Review №41

Dennis and the team are knowledge and friendly. I feel like I consistently get good advise and value.

ti
Review №42

Definitely the better ski shop in Nashville. good selection of gear and everyone was super helpful.

Ja
Review №43

Woo Hoo! Best place EVER to purchase your ski/snowboard/scuba gear! Great shop!!! Check em out!

Sh
Review №44

You cant beat the customer service at Neptune Diving & Ski. On top of that, they also have a very large selection of both snow skiing and scuba diving equipment. My trip to Neptune was a very enjoyable experience.

Ty
Review №45

Exceptional customer service and extensive knowledge in the areas of ski and scuba!

Ad
Review №46

Best service I think Ill ever recieve anywhere.

ma
Review №47

This place is amazing with good customer service and caring instructors specially Shane. He always makes sure that you learn everything.

To
Review №48

Great selection of ski gear and the staff was fantastic!

Br
Review №49

Nice dive shop! Fixed my regulator!

He
Review №50

Very friendly and professional

Information
73 Photos
50 Comments
5 Rating
  • Address:5827 Charlotte Pike, Nashville, TN 37209, United States
  • Site:https://neptunediving-ski.com/
  • Phone:+1 615-356-5051
Categories
  • Dive shop
  • SCUBA instructor
  • Ski shop
  • Snowboard rental service
  • Snowboard shop
Working hours
  • Monday:9:30AM–6PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:Closed
  • Sunday:9:30AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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