When our 2021 Nissan Rogue was hit, my wife specifically requested Service King as the repair facility from our insurance company because she a great experience form a previous repair. She felt safe going to their shop and the communication of the repair process was explained to her thoroughly. During the process, they continue to keep us informed of what was happening with our car. Our vehicle was ready early and they ensured she was completely satisfied with the repair before she left the shop.Quality work, professional employees and technicians, patient when we had questions and constant communication. I hope we do not need them again, but will use them if the need arises.

They are really helpful. It took them a few minutes to get to us, but they were quick, complete and accommodating.

They may provide service for collision but they need work on customer service. I had called and left a message with an Associate Repair Planner named Albert Astorga to inquire about the status of my vehicle but he never called me back instead a get an automated text (09/07/21 @ 02:42pm) from Diana saying that my vehicle is currently in reassembly & are still on track for 09/08. We will continue to keep you updated if anything changes. Come 03:00pm and no update (no call or text) with status. I had to call and select 2 for status because and I was told that I will get a call around 05:00pm. 05:00pm come around and still no call and Im already at the location but no one can get inside the door so my only option again is to call and go through the entire recording and press 2 again. Geovanna Fernandez I believe was the one who answered the phone every time I kept calling but it is such a hassle if only there was good communication on their part. I know my rant was the customer service part but I did like the fact that there is lifetime warranty on their paint job so that tells me that they are quality.

Very professional and kept me updated every step of the way. Ruben was very helpful and very nice.

Poor paint matching with missing parts, also got my car back with multiple broken parts, also got it back with paint over spray. USAA insurance preferred shop. I would not recommend to go here for repairs.*** Update*** car was sent to service king el cajon. They are very professional handling the rework with the car.

Saw some work they did for someone I know and it was a terrible job please read all the reviews before you decide

Service king was awesome. My car came out beautiful.

I was in an accident and Service King provided my repairs. My vehicle was completed 6days ahead of the initial completion date. They were in constant communication with me throughout the process, which was so appreciated. The vehicle looked as good as new when I got it back.

Great service, attention, and consideration with all my collision repair needs. It was a pleasure having Alberto L. as our service advisor and I was even more pleased to get my vehicle back two days early before the Thanksgiving holiday. During the process, I only had one concern that was quickly resolved and taken care of and paid for by Service King. Text and phone communication was continuous and we felt informed through the entire process. Hopefully we never have another incident, but in any case, we’d be happy to use these services again!

Mechanical job seems great so far, left side of car was painted and left the rest of the car with overspray. I’d recommend them.

I brought my car into Service King Collision for repair after an accident and was very satisfied with the top quality work done to my vehicle. My car looked like new and the service was top notch. My customer experience representative was Albert Astorga AKA Ablee who made my experience quick and easy. His professionalism is definitely reflected in the outstanding work done at this location. I brought my truck in after my car was repaired to be repainted and again the quality of work is excellent. I highly recommend this location. 3000 National City Blvd. National City Ca. 91950.

Hands down Service King is the best collision repair shop.They do great work and theyre fast in repairing!Trust me

Service King is awesome! They are very friendly and they even gave me a ride home when I dropped off my car! Daniel helped me out and was very polite and professional! I know I was leaving my car in good hands and I was able to understand the length of time it took to repair it because it’s hard work to do this. Plus, they gave me immediate updates almost every day through text and phone calls! My repair only took 1 week! Good enough for me! When I picked up my car, I was so happy to see it back to normal, as if nothing happened! They even washed and look even shinier!:DWow! I am a happy customer! Go Daniel & team! Service King Rocks!!

Best body shop. Do a very good job. 100% guaranteed. Very fast, knowledgeable and friendly. I highly recommend.

They were very professional and punctual. My alternator quit as I picked up my car and they went beyond to help me get back on the road. OUTSTANDING!!!!

Katelyn was a total Godsend. She was so amazing to deal with and reassuring. This company is so lucky to have such an incredible employee. Thank you Katelyn. You rock!

This place absolutely rocks. I got my car back and was amazed at the quality of work. The paint job was flawless and on top of that they went the extra mile to wash the car and vacuum the inside when they were done. Absolutely recommend for anyone needing an auto paint job.

They work the business as a business should be. For the customer. Didnt cost me a dime as the other partys insurance paid. But in the future if I need this service either on my dime or someone elses my first stop will be here

They were cordial, thorough and informative.

These guys are idiots. They promised me that work on my vehicle would take two to four days. After having it for a week they called and told me that they didnt have the paint to complete the work and that it was actually back ordered. When I asked why they started the job if they didnt have the paint they couldnt really give me an answer. They knew that I needed the car back due to road trip plans and assured me I would have it back with time to spare. As my vehicle was perfectly drive-able I never would have dropped it off if I knew they couldnt complete the work in time. If you want your car repaired by competent people who are actually prepared to do the work then please go elsewhere.

Ive been to this service king 3 times, unfortunately because of accidents. Once back in August 2016, September 2016 and again this Mwr h 2017. Each time they did an excellent job with repairs and time they had my car. Had my rear bumper replaced 2 times and my front bumper another. I would recommend them to anyone.

Communication was awesome!

They did a great job on my door, theyre the authorized repair shop for Geico n Ball Honda

Good place but look car over real good

Friendly and attentive staff. Did not end up getting my vehicle repaired, as insurance totalled it.

The waiting time for inspector to see my car was decent from 30 min to 45 min. The reasons for my 1 star is that after the inspector a husky, 61, Bald headed Caucasian late 50s came out to talk to me, denied to fix my vehicle. He asked me if there was anything I noticed and after pointing out some imperfections mainly details for example the trunk not lining up correctly, the bumper lopsided and a couple more things. The next question was if the vehicle had any repairs in the past and right after me answering yes he rapidly stated that there are some bad shops out there that do messy work and he does not want anything to do with that mess without even taking a closer look. He kept on going accusing me of being too picky, deatil oriented, a perfectionist and that he was going to deny service because there was no way he can get my vehicle in pre-accident condition. What disappointed me the most was the GEICO agent there that instead of being on the customer that pays month by month for absolutely full coverage side he was following up with the shop evaluator. My belief is that every person wants their vehicle in pre-accident mint condition and not lopsided so that everytime you take a look at it it reminds yu of that awful day. So I just dont know what kind of job that shop does but it sure doesnt sound high quality. The other question is if they pay him to make assumptions without taking a closer look and simply asking where were the previous repairs made.

Great customer services and helpful

Fixed my bumper and have a lifetime warranty, win everywhere!!

Fast, efficient, honest.

Excellent service !!! An incredible attention from the staff, and above all a very good job !!!! 100% satisfied !!! Do not hesitate to visit service king !!!