First time at this location was convenient due to Peter Piper pizza because I had all my kids with me.and helped to kill time. Firts and foremost great customer service, great prices. Techs informed the front desk which informed me what repairs needed and the price was good. Good warranties overall superb will come back and highly recommend.
Manny was incredibly helpful in choosing the right tires for my vehicle. I had been shopping around but Evans definitely had the best deal. The no pressure shopping experience was a huge plus. I appreciated that they offered to check the alignment for me first before just telling me I needed it. Would 100% recommend this location to all my family!
Most excellent professional service! They found the best deal for me and I was in and out before I knew it. Quick, responsive and thorough!
I got a flat tire the day before and called to get info on tires. Spoke to Dave, who was super informative and had great customer service skills! He then directed me to speak to either Javier or Manuel at the National City location. I dealt with Javier and he was super nice and he wore a mask the entire time! He was very informative and again had great customer service skills!
The Sales men were extremely helpful in helping me decide which tires. They are very knowledgeable and I felt Confident in my decision. Service was Amazing. They had my car ready in plenty of time for me to get to work as promised. Evans Tires is a Flawless operation. I have used them for the last 5 years and would never change. Thanks Manny and I’m so sorry I didn’t get the other Service mans name who also helped me. Both were wonderful 😍
Manny the store Manager is such an awesome person to work with! Javier the sales guy is also so awesome to work with. The team @ Evans tire are true professionals that help regular person like me understand what they are doing with your car. Strongly recommend them for your auto needs.
Great experience as always. Mario the manager excellent customer service.
Very nice service. Manny was great. Price for tire completely reasonable. Only 4 stars because it did take a bit over 5 hrs. to change out my tires. Yes it was an RV but, was still a long time. That being said, would I come back again. For sure!!!
I had a Great Experience! I was happy that they were able to work with me on a price that was good for my budget and I was happy that they kept their word! I like doing business with people who give you great customer service. Anyways I will definitely be a future customer! And I recommend them! Evens Tires is the Place! Thank you 😀
The service I received today at evan’s tires in national city, CA was superb! I had an 11am appointment and by the time I looked up while waiting in the waiting room for my car, your front desk representative (whom was very helpful and friendly 👏🏼🙏🏼) already called out my name and handed me my keys! I was astonished but not a complaint from me none whatsoever! Great service! Thank you!
All I can say is the prices beat discount tires and excellent customer service. Bringing my other car once tires get worn out. Thanks guys!
A new customer, stop by this evening had a nail in my tire and the crew fixed it in 20 mins. And they Armorial all my tires to boot! Thank you so much Evans Tires💜
This person named Manny was very helpful and had excellent coustomer service skills. Great affordable prices! Totally recomend Evans Tires at Highland Ave location.
I called earlier to make certain that I had to make an appointment. To my surprise, that was not the case. The gentlemen at the front desk acknowledged me when I walked in and were able to assist me in a timely manner. I was looking to get an alignment done since I had just put in a brand new rack and pinion system in the car. They told me that it may take some time considering there were quite a few people ahead of me. I asked if I could leave my car, to which they happily advised that would be the best thing to do and we will call our text you when it would be ready. Expect a 4 hour time frame. Within 2 hours, I was called and my vehicle was ready. My car drives like it came off the lot. The whole experience was very smooth and easy. I would go there again and recommend them for sure.
I went to get a nail removed from my tire, my tires rotated AND an oil change all for 94 bucks. They were quick and efficient. I just wish they let you schedule appointments so their wait times weren’t so long. Overall very satisfied though and way better than going to any of their competitors.
Javier is a gentle man. He kept his word about ordering tires and have them put on that Friday. Yes l most definitely will visit again.
Excellent service. Very accommodating with time, peace of mind it will be done right and clean facility . I originally went to another place before going to Evans because I was told Id be out in 30 minutes & I was given an appointment. I showed up 15 minutes early, my appointment was scheduled for 11 a.m. it was 11:25 & I wasnt seen or called upon even though I was right outside their door with my car. You couldnt miss me & I was told the guy never saw me. Then I was told to get out if my car as they would be needing to move it front time time time. The conditions surrounding me I felt dangerous with so many cars & no one putting importance to my vehicle. I thanked them for their time by this time it was11:55 a.m. I got in my car & drove to Evans where Ive gone many times before. Im a loyal returning customer & they are the BEST.....Mrsp padilla
I called to schedule an appointment the day prior and when I showed up they didn’t have appointment ready and they never gave me my reference number which apparently is the source of the appointment and I had to wait 2 hours for 4 tires to be put on and balanced. Other than that, service was great and affordable with a buy 2 tires get 2 tires free deal.
Was scheduled next day and quoted a lower price compared to their competitors. Took 1 hr to install all 4 tires and very pleased with their service. Staff are knowledgeable and friendly.
Highly recommended to take your vehicle for any service you need! I always bring my car in the National City location because they’re nicer than the other location & efficient on their service!!! Prices of tires & labor are reasonable!!! Thank you Javier for your help!!!
They got us right in and were amazing to work with. Their prices were better than all other tire shops. I would highly recommend them. I really liked their easy to use automated messaging system.
Jose was nice and very helpful, The technicians were awesome. Dropped my vehicle off to get tires and an oil change work was done in a timely manner and with a smile on everybody’s face!
Super friendly, waited 2 hrs but when it comes to great customer service I don’t even mind! Thank you for today and your honesty! Will be coming back
Made appointment for oil change, service was completed quick and efficient. Would recommend this service location 👍
Best place to take your car. I have always came here for oil change or anything else and I got my family to come here too. The team there is awesome and affordable prices. Also they always take care of my car and make sure to let me know if there is anything wrong. I dont trust anywhere else like this place. Thanks Evans Tires and the team you are all awesome.
Good place to get tires at an affordable cost. They are punctual too when they say two hours they mean two hours
Really great experience!I got the buy two get two tires deal and it only took about 1 hour and 45 min to get done.Staff were incredibly professional and very nice.They only had 3 of the 4 tires i wanted and they upgraded me for the inconvenience.If you need good tires with great warranty, and great service, the evans tires in National city is where it’s at!
It was a pretty straightforward experience. I handed the car keys & was told it would be an hour and half to 2 hours. The out the door price remained the same which is nice since other places were out of my budget. I took off a star because when we (mother & I) came back after an hour and a half, we saw my car was already done. They told us they would call when it’s finished but never got the call so it was good that we went back when we did.
They are always great! Fantastic customer service and treat you like family! Great place to take your vehicle! I was able to order my tire from their warehouse and it was waiting for me at this location. Great service all around!!!
Took my car for tire rotation and alignment .Dropped off my car at 10:30am . The employee said wait time from 2 hours to 2.5 .hours for a simple rotation.I had no choice but to leave the car because I bought tire from them. Free rotation. It is a joke. In the Future I am switching to discount tires much faster service .They return my car back until 2:30pm ...The employees are nice but the workmanship sucks .
Great customer service! Everyone I have encountered has been very helpful & friendly. The services are done well and they have me back on the road in no time! I will definitely continue going to Evans for tires and service.
I had a great experience at the store in National City California. The service manager was very attentive and helpful with anything that I was concerned about. He was polite and to the point. I really appreciate that I have never liked being sold and he never once tried to sale me something that I didn’t ask for. I just hate that when you have something that needs to be fixed or replaced and you know what you want. There’s nothing worse than a sales manager who try’s to get you to buy bigger and better and adds on a hundred things you never asked for. I greatly appreciate it thanks. Satisfied and I will go back as long as I have my shirt on when I get finished.
Very satisfied with the work done on my car…everyone there is very nice and professional.
Manny was more than helpful the customer service was above and beyond my expectations..I would recommend this location to friends for service or repairs .
These guys are top notch! I had a flat on the freeway and came in with just the tire to get repaired. These guys were like a NASCAR pit crew, they had me checked in, paid for and back out the door in less than 30 min which allowed me to make my meeting. A life saver. Absolutely use these guys again and if you need a tire repair this is the vendor and crew of choice! Great work Evans Tires!
Fast friendly service. They pay attention to detail and provide you all options if needed. Thank you guys
Always professional. They have all my info and get me in and out efficiantly. Manny and his crew are the best😉🔥😉
Javier, Manny and the rest of the crew here at this Evan tires are the best ever! I am so grateful for these guy as they are so honest, hardworking, professional, yet down to earth and kind! They are always very patient and explain everything thoroughly and give you all of your options on fixing things, so that you can make the best choice for yourself that the time. I completely trust these guys and would highly recommend them to anyone. The whole crew is a wonderful! Thanks guys for always taking such good care of me!
I had above and beyond service from Alfredo! My car broke down in the parking lot! He came right over and checked it out it was a dead battery! I took it right over and was on my way in just a matter of minutes! The guy at the front desk was also very nice! I didnt get his name! Thank you ! Awesome service!
I use Evans Tires for just about any tire or break related issue. I bring all of my vehicles here. Theyre located close enough to my home and always get the job done in a convenient, timely and affordable manner. Highly recommended
The staff at this location did an excellent job, as always above and beyond, to help my mother with her tire needs. It’s tough not being able to help her because of my job and schedule but the staff here always do an excellent job of taking care of her/us! Very grateful!
I was taken care of in a timely manner, the young man at the counter was very nice. I loved the customer service, this was my first time there and I will be a returning customer. Thank you Evans Tire for taking care of me and my car.
Manny was very helpful, friendly and provided great customer service. Overall, great experience and good deal!
Service team was very polite, patient & professional with several customers it was busy with only one at the front and we were all taken care of with complete confidence all questions answered completely 🌺🌺
Shawn was the best. Helpful and courteous. Fast and reliable service.
Great customer service and knowledgeable front desk help make the experience worthwhile. Just be aware of the alignment options prior to your appointment. Not excessive cost, but ask about it before work is performed.
They were fast and efficient.
Always great customer service. Excellent prices. Wait time normally 2 1/2hrs. I’ve always had good service results here. Thanks guys
Anthony was overwhelmed with a busy day, yet he was friendly, helpful, efficient, courteous and honest regarding not being able to provide me with a set time for work to be completed so I arranged a ride home to wait in comfort. In addition, all my tires were coated with a product that made them look great! The National City store is great. I had an emergency so used this store instead of my local store in Escondido. I was impressed. Many thanks., Anthony!
Was very professional and explain everything in detail I recommend to a lot of people
Hands down the BEST Evans Tires in San Diego. My family and I have been servicing our vehicles here for many years now. Manny is a great manager. Always assisting and accommodating our vehicle needs. Above all else he provides great customer service.
I had new tires put on. The right rear tire seems to bounce on the freeways even on smooth asphalt. Asked to have the tire checked.The guy behind the counter said it could be my brakes and they would check the front tires. Four hours later I called to see if the car was ready. No, we will call you when it is done. Ten minutes later got the call ready for pick up.Car had never been moved sense drop off.
Good service and good price all employees friendly
Took both my wifes and my vehicle in for Alignment and check-up. The only thing I can say is: honest management, knowledgeable techs, and excellent costumer service!!Thank you gentlemen! Definitely coming back and recomending this shop!
The buy 2 get 2 free is awesome. Great price with great service! Recommended
In and out in under an hour. Good job.
Love The Work. Great Customer Service. Thorough on the pre check on letting you know what is happening with vehicle. I recommend these Gentlemen and their Positive services to any local driver need Tires worked on
Trusted tire and service center, nice people thats why I always here.
Javier did a great job providing me with high level professional customer service. Thx! FMtz
I have used Evans for several years. I go there for their reasonable prices and service. Sometimes they take a bit longer to do a car repair than I would like, but thats because they can get pretty busy. But, to me, the fact that theyre popular is often a sign of an auto business that is doing it right!
Excellent quick service by the front desk person and the service technician
Always take me car here. Mechanics that work there always provide excellent customer service. I also trust their recommendations when I need to go to other places if my car needs work that they dont provide. Have done it twice and they sent me to good honest people. Love the Evens team.
Evans tires always has the best prices and great service. I always call around and end up continuing coming back to evans.
Staff and service has been excellent!! Would highly recommend!!
Nice, friendly workers. Doesnt over charge you just because you are a woman who doesnt know anything about cars. Will go back to them again if needed
Great people and good service not the quickest but other then that very pleased.
Javier and the other worker have good customer service, they are very helpful and knowledgeable. I will continue coming here for great service.
Mr Andre Davis provides exceptional customer service. Mr. Davis goes above and beyond to make sure the customer is well taken care of. Mr. Davis also has a very competent staff. I will continue to take my vehicle to the Sports Arena Evans Tire for service.
My go-to tire shop in SD. The staff is honest and professional. I recently had front brake pads and rotors replaced. When I picked up my truck, I noticed all 4 tires had been detailed and had a nice new tire shine on them. That was going above and beyond in my book. I appreciate those little extra things, a sign of taking pride in their craft.
Good service. A bit slow on the counter because of social distancing. Overall the people are great and friendly.
They helped me with exactly what I needed and answered all my questions. I’m new to the area but look forward to being a loyal customer!
Definitely helpful, I called ahead of time to get 4 brand tires and they helped me get right in and suggested other services as well. They also advised other things my car needed and was helpful and to let me know that they can do those services anytime I needed. Would definitely come back for those services and more.
Great customer service! They warned us that they had a lot of cars that they were working on, but they were great communicating with us with updates.
The initial call for tires was perfect. Was set up with the tires I needed and availableThe following day. Called next day to make sure tires were in stock and they were. Drove over to get them installed. Was told they only have one person installing tires due to letting people go as a result of Covid-19. Took 4 hours I. Total to get serviced. Asked to get oil change, the cost ended up being more than quoted which was a bummer since I could have gotten it quicker and cheaper at Valvoline.While waiting I saw them take my vehicle over to the alignment booth. I asked them what there were doing as I told them I didn’t want an alignment. Thankfully I caught it before they aligned my vehicle and charged me for a service I didn’t want.This was the first time I felt their had not be clear with me as to the “out the door” cost.Their bathroom is very dirty, not sure when they last cleaned it but it would be nice to clean toilets daily.
Excellent Service! Due to my situation they worked overtime to get me a new tire! I couldn’t ask for more!!
Busy place but got everything done fast and easy. Very informative. Got the Goodyear high mileage tires ordered came next day. Got all the discounts and rebates that was wonderful. Cheaper than Costco and Daves tires.
Excellent service was provided. Thank you to the salesperson, E. Ortiz, and the technician, Jerry! My car drives beautifully.
Came here 9/25/20, right before they open. The staff who checked me in was helpful and courteous. They got me in and out of there smoothly and swiftly. They provided me updates & recommendations while I was waiting. No sale pressure, which is a big deal for most customers. For tire services, this place is great and efficient.
Felt pretty confident with the experience I had with the service. Quick assessments and handling of information, slightly unfortunate of a wait time, but I definitely understand with the circumstances were in right now. And they offer great deals on there website and with their email newsletters.
They are professional & helped us late evening just as our car tire popped.. Literally in and out in 20mins.. I would trust them with future business most definitely.
Came back to these guys for my second vehicle! That’s how awesome they are. They are very nice, respectful and are always in communication in what you car needs BEFORE they do anything... that means NO SURPRISES later. They are done in a reasonable time and even were nice to check and fix my tire.Very pleased with todays visit. Never again going back to the desler.
I called an hour ahead spoke with Evans customer service and received awesome customer service and explanation of the product. I had a lot of questions and he allowed me to ask all of my questions and was still smiling through the phone.When I got to the service location, I was greeted right away and they had my order reservation and was communicative. They told me a two hour wait for all tires and alignment if needed and they were spot on with timing. Thank you Evans tires of National City.
I have been with Evans for so many years via recommendations from friends & family. I have never been let down, and still continue to be satisfied with their work, from a simple tire rotation to more complex jobs like tie rods. Overall, I may not be living in California anymore, but whenever Im in town to visit my family, I bring my car only to Manny & his crew at Evans here in National City, CA! Superb!
Experience started out rocky when my reservation number wasnt coming up in the system. Art was helping me and we were both getting frustrated. He went the extra step and called to confirm my information. After that, it was smooth sailing. Art went above and beyond and because of him, I will gladly bring my vehicle back.
Best price in town fast service. Ill be back for my next set of tires
I always go to discount tire when I need replacement tires. But not this time, this time evans tire had the better deal. Good and fast service, I will be checking these guys out first next time my cars need new tires.
Best professional and courtesy service every time. Thank you.
Though they were super busy, they were totally professional staff and always let me know when the car is ready
Very friendly and they explained me about everything that was been done super helpful
Got a last minute alignment done, dropped it off an hour before closing. Good customer service.
Wasnt too busy. Ordered tires this morning and they called me a few hours saying tires have arrived. Great customer service and highly recommend!
Love the service!! Manny Excellent customer service!! I Had gone to 3 different places to get a quote... everyone seem annoyed. But when I came here everyone was so nice & prices were better than any other place...Thank You! ♡Evans Tire
I came in early in the morning. I needed the wheels and tires balanced and I needed an alignment. I have a 2011 Honda CRV. I had a couple questions about some maintenance on my suspension. I do not remember the name of my technician, but he was a huge help. I really appreciate their professionalism. Great work.I found the name of my technician. His name is A. Beltran. This guy did a great job on my car and he went over a couple things with me. I hope the upper management recognizes his work and his customer service. It would be a shame to have their technician succeed at his goal and have the management fail at theirs.
Evans tires on Highland ave,National City has great customer service and reasonable prices.. I been to other Evans tire shops and this is the best one yet. I will diffeniely make this my first pick for future repairs. Thank you Manny and team
Alignment, just got my wheels aligned. Staff professional as courteous. Side Note: worth paying a little extra for a 3 or 5 year alignment.
Manny was very professional and the price was just right. Beat Costco by $25 on a pair of Kumho tires.
Fast service, good prices, knowledgeable staff.
Ive been coming here for years. The guys in the front desk are always very polite,professional, and will patiently answer any questions, which I greatly appreciate. I always feel like my car is in good hands here.
The quickest service! Provided me with my best options for my car. Thank you!!
Not all Evans Tires are the same when it comes to customer service and the way the mechanic techs do certain jobs on your car. But what I can say about this particular branch in National City would be by far is the most outstanding of all the branches of Evans Tires. It should have been standard to all branches but since its franchised and owners & management operates different way and it all matters too about what race are you and theyll give you vip treatments. Thats all I can say, maybe if you become a regular and you have to learn how to handle the guys that work up front, then you can get vip too.