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GameStop
799 New Haven Rd space 17, Naugatuck, CT 06770, United States
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GameStop

Comments
Al
Review №1

March 16th, Tuesday 6pm. Drive down to the store and it was closed. Why? Are you out of business

Vi
Review №2

Me and my daughter loves to visit this GameStop. The place is clean and family friendly.

Gi
Review №3

Game stop is the best! It’s right down the street from me and my son is always asking to go here. They always have what he wants.

Tr
Review №4

This store like every other GameStop has its days numbered. GameStop will go the way of BlockBuster video. Soon there will be no more physcial video games. Its the way of the future. Itll be all digital and game share clubs like Sony now has and Xbox just started. Theyve taken their old games and charge between $9 and $14 a month and you get their old games. But itll end up being a tiered system soon, there will be a much higher rate for new games. Dont invest in this company as it stands and if it stays the same, have fun at the sell off. This store will get smaller and smaller, the bigger stores will close and become smaller mall stores. And then theyll try and restructure, hopefully before its too late.

Ca
Review №5

Great game selection allways worth a look

jo
Review №6

Awesome place to go and pick up some games and or game merchandise. They always have something new / unexpected, and in this case a mini pop that I didnt even know that existed.

A
Review №7

Really a nice addition in this area some time, and convenient to get to.

Kr
Review №8

They have a great supply of games and electronics but their prices are over the top. Target and Amazon are cheaper on a certain few games. A good Idea is maybe they should price match.

Ki
Review №9

One of the only Game Stops that we frequent. We do most of our gaming stuff via the internet so not much retail things needed. But whenever we need a controller quick or a hard copy of a game, this is our place. Great staff, great selection and decent prices.

To
Review №10

Gamestop never answers the phone plus gives u pennies for games

Jo
Review №11

I have gone to this GameStop for years, since I was a child. Im now 27, and moved out of CT. In the past 10 years Ive lived in several states and even a different country, and every time Im home, I will stop into this GameStop. I still remember attending the midnight releases of COD with all of my friends, as we were in high school. This GameStop has been nothing but consistent, and the fact that I continue to come in every year when I visit my family is a testament to the many positive experiences Ive had here.

Lo
Review №12

Great place for my grandson. People very helpful.

Da
Review №13

Advertised sale priced games, when i finally got an associate to acknowledge me... I asked where the game was.... She stated she had never heard of it. She looked it up, said that they had 1 copy.... Then came back and said that someone called and they had put it on hold for 24 hrs. Its Christmas shopping time... I was there... With cash to purchase.... There were 4 associates working... I was the only customer and none of them paid any attention to me/ were helpful.

Ka
Review №14

This is my favorite Game Stop by far. I can always find what Im looking for and if I cant, someone is always available to help. Ive done many preorders and online pickups through this store and my experience with these methods are excellent. The store is always neat and tidy. The atmosphere is welcoming and the employees usually greet you as your walk through the door. The selection of games, both new and used, is phenomenal. I will drive out of my way to go to this particular store.

Th
Review №15

Closed two minutes earlier then posted. I head out knowing I would have just enough time to go in and purchase a specific item, (which would only take a minute) but of course they lock their doors.Store inside is overall decent though.

jo
Review №16

Awesome game, did not expect that ending tho. bad ice cream 3 game on hudgames is great

Na
Review №17

Friendly staff, clean store. My kids get all their XBOX stuff here.

Se
Review №18

The selection keeps dwindling, but this might be due to the general decline of the Gamestop Brand, and not this particular location.The staff on the other hand are exceptional!Shame the pricing isnt

Je
Review №19

I was with my niece who has been having a hard time with school and anxiety and depression. The employee there named Kenny was so personable and kind and sweet to her. Making her feel good and happy by paying attention to her and going out of his way to make sure she had want she wanted there. I cant thank him enough for turning around her day and making her so happy. I wish there was more great employees like him in this world! Thanks Kenny, youre the best!

ro
Review №20

Had what I wanted even though nobody working there ever heard of a Nvidia shield. The online ordering didnt notify the employees I was coming to pick it up. But store was clean and staff friendly. Would have been 5 stars if the staff knew about the product. I know the Shield isnt hugely popular but a game store that sells the product should know.

th
Review №21

Don’t waste your GameStop. Buy digital stop giving your hard earned money to these guys making 300% profit on your games

Ro
Review №22

Great team, will miss them so much now that I have moved. So many years of great service Thank You all!!!!

Ke
Review №23

Very helpful, friendly, and knowledgeable employees. I even have one added on PlayStation because we both played overwatch and needed a good team

Ch
Review №24

Very helpful customer service. The employees are very informative and they always make sure youre being taken care of. I enjoy going here, I love the atmosphere.

Br
Review №25

Went in Friday (4/13/18) evening with my fiancé to turn in some stuff for store credit and get some new games for my son. Main reason Im even writing this review is because the gentleman behind the counter was so nice and helpful, I honestly wish I got his name so I could write it here, he was probably in his mid 40s maybe, grayish hair. He honestly deserves some recognition, he suggested a game for my son to play (he loves free roam driving games) and was just very nice. The store was also very clean (unlike others Ive seen)

Cr
Review №26

Great place everyone their has been more than helpful and I have not had a bad experience in the 3+ years Ive been shopping there.My sister/nephews and mom shop there with out any issues as well. And from what I have seen customers that have had issues when they have brought them to the attention of the people working their they seem to have been resolved satisfactory as the people leaving were happy and jovial and thanking the counter people for their assistance.

Ja
Review №27

Literally my favorite GameStop I have ever known in any and all GameStop’s I’ve been to

Jo
Review №28

Great place to get games and game cards

Du
Review №29

Very helpful and friendly associates make this a great Gamestop to go to for all of your gaming needs. Their return and exchange policy is the same horrible one the entire company goes by but that is to be expected. Found alot of great gaming-related merchandise here so Im always curious to go back and see what they have in stock now.

An
Review №30

Got a comfirmation for pick up, drove forty minutes.... oh we do not have your order we do not know what happened...

Jo
Review №31

Seems to be a bit more disorganized that youd expect. The staff is usually pretty helpful

Ke
Review №32

Well I’m the only one in the store waiting in here while she talks on the phone although it is a customer but 10 minutes waiting is ridiculous. Also the other person working here decided to leave walk back in and walk right to the back. I won’t be reserving games here anymore. I’ll be downloading from the PS store from now on.

Da
Review №33

I love this GameStop! Every time I come in to receive or check out prices for an video game someone always helps me with what Im looking for in a nice and polite fully manner.

Da
Review №34

Staff is usually cool here and anytime I had questions or asked for recommendations theyve always been helpful.

Oh
Review №35

Its gamestop. Good customer service. I went in knowing what I wanted to get. Then I saw they still have the Caydes last stance statue and had to get it. Disappointed the price went up $10 considering the DLC has been out about a month or so...but other than that...all good.

Yu
Review №36

Best Gamestop! The manager Sarah is awesome!

Le
Review №37

Very nice people and good service

Ja
Review №38

Great employees, very helpful and respectful. They always take the extra step for me.

Ja
Review №39

My Daughters love the variety and selection they have

Ni
Review №40

Lots of games to choose from great prices

Ni
Review №41

After waiting 45 minutes in line to purchase a few games gave up. Didnt realize employees devote all their time to being technicians and not have a register open.

Ju
Review №42

A worker name NATE was so polite and very helpful with my questions.. .thank you

Be
Review №43

Friendly service, know their stuff

Al
Review №44

Out with son to spend his bday money.

Th
Review №45

Keeps my kids happy.lol

Ke
Review №46

Love the store everyone so nice and helpful

Mi
Review №47

Usually I love this gamestop but todays experience was b.s....new female employe, atleast new to me,,rushed me out of the place so fast....I was going to spend more than 200$ or more,,but was disgusted by her rudeness so much that I will never come back again period

Li
Review №48

Always friendly, always knowledgeable, and always takes time to make sure im 100% happy

Re
Review №49

I was in the store with a friend for 30 minutes or more and not one employee greeted us or asked if we needed help.. left the store without what I wanted

Jo
Review №50

Good selection of games but was unable to use a discount coupon that was rewarded to me for upgrading my card there

JD
Review №51

Larger store, friendly gaming staff and clean inside

ye
Review №52

Great service & Always friendly

An
Review №53

Horrible service and not helpful. Was told they couldnt help me with a request and was quickly dismissed. Typical gamestop attitude. I live two minutes up the road and I will not be returning.

Du
Review №54

Friendly helpful staff

Sh
Review №55

Great selection of games and staff

Da
Review №56

Game store. Not much more to say. Staff was friendly.

Ja
Review №57

Love it good customer service every time

Mo
Review №58

AWESOME SOUP!

Ka
Review №59

Great service 👍

Da
Review №60

Was in the store for 20 minutes on a Wednesday afternoon and neither employee even looked in my direction. Nor did they greet anyone else who entered the store. Pathetic customer service and I will not return.

No
Review №61

Hate this place, worst return policy in history and staff doesnt help

Th
Review №62

All the games you/your kids want.

Sh
Review №63

Great store

E
Review №64

Friendly staff, clean store, and video games... what more could you want!

Ju
Review №65

Great service

Ki
Review №66

Pleasent and knowledgeable

JA
Review №67

For people who like games

Br
Review №68

Always my pleasure to shop this store

Ma
Review №69

Raunch

Ep
Review №70

Great people

Be
Review №71

Prices to high for the kids

Pe
Review №72

Big store friendly staff

Ja
Review №73

Fun games

Ma
Review №74

Same as the rest.

To
Review №75

Drove by it

BA
Review №76

Love it

Ma
Review №77

Its a GameStop.

Information
31 Photos
77 Comments
4.1 Rating
  • Address:799 New Haven Rd space 17, Naugatuck, CT 06770, United States
  • Site:https://gamestop.com/store/us/ct/naugatuck/5939/cross-pointe-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 203-720-9222
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–9PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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