The two doctors are phenomenal! They are very thorough, caring, never leave me feeling rushed and are really nice. The staff are equally as nice also. Service is great and I highly recommend!

The optometrist and customer care team at this location are outstanding. They have all been working in this location for so long, Im worried that they dream about eyeballs and frames :-). Teresa is fantastic. She even remembers my name when I stop in. It almost reminds me of junior high school when the principal was on a first name basis with all the troublemakers. Keep up the great work!

The doctor was great as well as the girls that work the front desk! Belinda was awesome at helping me pick out glasses since I had no one with me to give their opinion. Great staff! Don’t lose them!

Amazing everyone there is so nice and it was really quick.

Very nice selection of frames. I was helped by Teresa, who really listened to what I was looking for and was very patient & honest. I got exactly what I wanted and am very pleased---all in less than 20 minutes. Thanks!

Always professional, they take the time to answer my questions. I never feel rushed. Thanks.

Dr. Yackels & staff are efficient, friendly, knowledgeable and in time. They make picking out glasses so much fun!

Very quick and easy! The staff is very friendly and care about you. They went above and beyond to make sure my first experience with them went smoothly. I was very pleased and will recommend everyone who uses glasses to go here.

I have been getting my kids very high prescriptions filled here for years, now suddenly they are unable to make them. I don’t understand how you merge with one of the largest manufacturers and have less product. Very disappointing! On a positive note the staff at the new Berlin location is always super helpful and friendly. They try their best to go above and beyond to make things happen.

The 3 staff members who were present on 12/18 were so helpful in making sure the glasses I brought in were very quickly fixed and cleaned!! You helped with a small gesture to make a world of difference for the owner of those glasses. Thanks for great customer service!! Stay safe and have a happy holiday season.

Very happy with exam and new glasses! Got them in about a week. Employees very helpful, but not pushy with products.

Dr Yackels is great to work with. Ive had issues finding the perfect contact lenses for years now, and I think he helped me find the right ones in the first visit itself! Highly recommend.

Finally found a great place for my son! Great with kids, great pricing and nice options!

Every time we have purchased lenses or had eye exams for the entire family, we have had a terrific professional experience. When my daughter waited until she was almost out of contact lenses they helped us expedite a re-order as quickly as possible. Very friendly, helpful and efficient!

Visited First time to this store, staff is very professional and helpful to get correct fit to your prescription of lens and frames we selected. Staff provided very good service within 90 days of purchase with their protection plan which is affordable. Thank you team

Very nice and helpful staff. Clean office and great doctors! Really cant beat their pricing either. :) Will come here for as long as I can with my insurance.

Dr. Yackels was extremely friendly, thorough, and even showed interest in where I went to school and my hobbies. Brandy was incredibly patient, helpful, and understanding. She had an incredibly upbeat and personable attitude and personality the entire time. She fixed my glasses for free and took the time to find the perfect glasses for me. Im a picky person with no idea of what I want. Im incredibly impressed. No extra charges on as others have experienced.

I had a bunch of errands to run including getting my glasses fixed - one of my nose pads had come off and gone missing. The staff was very nice and quickly went about fixing my problem. When the lady came back she told me she had replaced both nose pads. I asked her how much the bill was and she told me don’t worry about it. I told her that I hadn’t bought my glasses there and again she told me no worries. Very much appreciated - excellent and quick customer service! I will be sure to come back next time I need glasses. Thanks Again!

Great experience! I decided to try out contacts for the first time, they were able to do my contact class right away and spent the time with me picking out new glasses that were appropriate for my face size/shape, not letting me just leave with ones that looked good but fit poorly. I would highly recommend!

I have been going to the New Berlin location for 11 years now with my family. I have always had the best customer service and Doctor visits. They always know who we are when we walk in, they know my kids names, my insurance info everything is ready to go when we arrive. I have told everyone I know to go there because I know they will be treated fantastic by everyone.

Very nice and professional staff - that includes Dr. Yackels, Carrie (not sure about spelling) who helped me get very nice discount on my first order of contacts directly from Target and also other lady with blonde hair (don`t know her name unfortunately) who did initial exams prior seeing a doc.It was my very first visit today but definitely not the last.

Good service. Glasses in 5 Days after waiting 5 weeks for another big chain optical attached to their chain all purpose store started by Sam. Professional in all aspects

Wonderful experience. Doctor is knowledgeable and thorough. The staff was friendly and helpful. Will definitely recommend to friends and family.

Both my son and I purchased glasses. The customer service was wonderful. Helpful, polite and willing to go extra step. Thank you! We will be back!

Wont ever go back to this place again. Place is unprofessional. I initially went for an eye exam, got my trial contacts. They were wrong--hurt my eyes. By then I received my actual box of contacts. The doctor claimed the trial contacts were slightly off in prescription and that the box ones should be correct. I opened the box and tried those, same issue. Irritation and excessive dryness.They then made a stink of replacing the opened box and it wasnt until I contacted my CC company that they then were willing to work with me in getting a replacement (with no additional charge).Got another trial, they were better, but still experienced the same results. Another trial came---at this point I was getting annoyed and (to my regret), just wanted to get this ordeal over with. The last trial pair were probably the best Id get at this establishment, so I had the box of contacts ordered. Almost 2 weeks pass by and no call back. I had to call them to see what was going on, and finally they had it shipped to my address.I had these contacts on for 3 days this week (taking them out at night, etc), and my eyes are red and irritated. I WONT be going back to this Target, or any Target Optical location ever again.I never had a problem going with Walmart (they would get my prescription right the first time!). The people here dont seem to know what they are talking about. The doctor doesnt even advise you to wash your hands in between trying contacts on at the store (something Walmart always made you do). Its the gesture that counts. Just seemed very informal and amateur in nature.Thats my two cents.

The entire staff is incredibly unprofessional. Avoid this place unless you would like to get laughed at due to your prescription.

Been here a couple times. they are very friendly and helpful.

Friendly staff, quick and efficient exam.