My experience was great. I had flat tire earlier this week, and they recommended me to change all four tires since all of my tires were in pretty bad shape except for one. It took a while to replace them because they were busy, but they still did their best and finished it in three hours. Ruben and all the other guys are nice. I went there today for oil change, and it was quicker than I thought.
Omar and his team were quick at fixing my tire at a reasonable price. The team was super easy to work with and professional. I’d definitely recommend this shop for your car servicesUpdate: I had to go back to Mavis after finding out I yet another nail in my tire. Omar and his team were super quick in diagnosing the issue and Omar didn’t even charge me for the service. Once again, great service and professionalism!
If I could give more than 5 stars, I would. I had a slow leak in my tire that i didn’t know about until I was rolling around with an almost-flat. The guys here are prompt and professional. Omar didn’t even charge me for the work because i just had a nail stuck in my tire and it didn’t require much of a repair. I’m 100% satisfied and I will be a returning customer. Thank you, Omar and everyone at Mavis.
They are the best Omar took great care of my car very professional and fast prices are very reasonable too. I recommend this Mavis of New Brunswick to everyone with a car.
Great, fast, service with very helpful reception and honest staff. Plugged my tire during a busy day. Dropped my car off with no issues at pick up!Update: Had ANOTHER nail in my tire 🙄 these guys hooked me up and did a great job making quick work of getting my tire plugged. Couldnt be happier with the customer service.
I went in after work. I thought I had a bubble in my tire but it was my brakes. The gentlemen were very courteous and nice. Thy explained the problem and gave me an estimate quickly. I was pleased with the great customer service they gave.
Very friendly, quick, and knowledgeable staff. They had me in and out in less than an hour with a full vehicle ahead of me. If you need tires, these are your guys.
Omar and Ruben were absolutely amazing. So kind, so quick, and fixed my flat for a more than reasonable price. I would recommend Mavis to absolutely anyone!
Excellent service! I went the day before and they filled air in my tires for free even though they were busy at that time. The worker that filled the air gave such great service - name might be Gary - that I wanted to come to them if I had an issue. I feel safe with this company and would come here again. Also, Ruben is awesome!
I had a flat tire that I needed to be repaired and I was super easily able to walk into Mavis Discount Tire in Somerset where I was warmly greeted and assisted. They were not only able to repair my tire completely but they also changed my tire for me as well. Very friendly and helpful staff and services. Highly recommend going to them and I will 100% be visiting them again when needed :)
Omar and Ruben were amazing. Always So kind, so quick, and got the work done really quick, my oil change and tire rotation was done in 20 mins.Amazing job. I would recommend Mavis to absolutely anyone
I walked in with a problem with the valve on my tire. Omar was patiently dealing with a customer on the phone. He was courteous and very helpful to the person on the phone and to me as well. Another customer came in and Gary came in to assist. Ruben went and looked at my issue and assured me its not a bad problem. I always come to this shop for my tire needs. A patient customer yields great results. Thank you all.
Very quick and efficient process. I had no clue what was going on with tire and was honestly worried. The team walked me through my options and made the process simple and easy. I’m very happy with the service and headed back next time have car issues.
Excellent service! Staff was able to get my tired fix on really short notice.Amazing job! I would recommend.
The last thing that you want to deal with after a long day at work is the tire pressure light coming on. Worse yet is finding out that its not the quick fix of adding air, but a nail in the tire.I took my car to Mavis hoping to get a quick plug. Although they were extremely busy, Gary let me know that he would do his best to take care of it. He allowed me to leave the car with a promise to try squeezing me in and calling me when it was done.I was pleasantly surprised to have the job done much sooner than I expected and I could not have beat the price anywhere else.Mavis will definitely be my go to place for all of my future tire needs!Thanks so much Gary and Reuben!!!
Just want to give a huge shout out to Omar and Reuben on the EXCELLENT service they provided to me this past week. Took my car in Wednesday for oil change and I knew there were other things I needed to take care of and he told me what I needed to take care of first for my own safety and did not try to scam or take advantage of my situation. Some things could wait he explained that as well but for my protection Tires, shocks and brakes, were of the most importance but the tires were not in stock and promised he would have them by Friday and to bring my car back. I dropped it off and he told me to pick it up around 3:00. In the meantime he found out that the tires were not available ANYWHERE! He had Reuben running around trying to locate them because he made a promise to a customer. Meanwhile I had no idea, he never called to get my feathers ruffled... I appreciated that he took it upon himself to make it happen and fulfill his promise. Went to pick up my car and everything was done as promised.... except, I had better tires as he upgraded them because he could not find mine anywhere. I will definitely spread the word about the customer care and service provided by these two young men. I trust them and oh yeah, discounted and the price was right on everything he repaired. Thanks Fellas!
This Mavis location did a great job installing four new tires on my car. They didn’t scratch or scuff my wheels, which is one of the first things I look for after a tire change. Prices and inventory are also good.
This location is amazing. The manager is super helpful and understanding. I never review places but this place deserves it. Highly recommend
Gary and Ruben provide great service be sure to check them out.
Ruben was SUCH a big help! I appreciate everyone’s effort :)-Makijah D
What an awesome team! We got new tires for one car and a tune-up for the other. Good prices/ communication and even better service!
I visited the location today and was greeted by Omar. I told him what was occurring with my car and he stated they would take a look and get back to me. As promised, I received a call from Omar informing of the diagnosis and what it would cost. The price was reasonable and Omar was very professional and he provided an exceptional level customer service.
Great people and service! Check them out
Fast, friendly and reasonably priced. I would recommend Mavis for your automotive needs.
Gary and Ruben are always professional. They provide me with all the information I request and they make sure I understand what service is needed and what service is provided. I have a number of cars that have been serviced by them and I’ve never hadAny issues regarding their service. Kudos to Gary and Ruben!
The best ! Mavis is my go to for all my car maintenance! They are honest and never looking to over charge or have unnecessary work done ! Rubin is a great help too!
They fixed my car within a good amount of time. Everyone was very nice especially the manager Omar. I would definitely recommend getting your car fixed there
Very helpful and accommodating staff. Omar and Ruben know what they are doing and suggest what they would do with their own car to you!
I had a plastic hanging underneath my car and Omar and Gary took care of me . I didn’t have a appointment but they was so friendly and kind and they had me in and out . Awesome people I definitely recommend this location 👍
Came here had a slow leak, the manager squeezed us in the end of the day despite it being crazy busy. he was very understanding and down to earth. would highly recommend!
Omar was very helpful and communicated with me every step of the way. He will work with you if possible.8/23 So my car died and we went to pull the hood and the button was off! It was definitely there before i took the car and this was the only place i took the car so now i can’t get into my hood!!!! Smh
Had a bubble form in the sidewall of one of my tires. Booked an appointment online for the exact same tire at a way lower price than any other tire place in the area. Thank you so much to Ruben and Omar for doing a fantastic job with replacing the tire on my car. They kept it clean and easy, and walked me through everything with zero pressure. I was in and out in 45 minutes. Absolutely will come back for any future repairs.
Great service! Had 4 tires replaced. Omar was extremely helpful. Dropped the car off and was ready a few hours later. No issues. Totally recommend!
Great attention from all the people who assisted me today. They even offered to pay for an Uber home to avoid waiting in the store because I wasn’t feeling good physically. The price of the tire was fair and the service was quick. I recommend this store.
Omar is amazing and very helpful will be coming here for all my oil changes
Such a great experience. Always put customers first with exceptional service. Ask for Omar he is very knowledgeable and great customer service skills. Recommend Mavis in New Brunswick NJ.
I came to this place with my friend for oil change. On Sunday most of the places were closed but we found this place and called several time but no body picked up the phone. We tried again and luckily some one pick up the phone and he said we can come so he took name and phone number and all info he needs. He even send my friend a confirmation number.We went there and the front office was closed. We tried to open the door to make sure and we saw a guy coming from inside. He was shouting and yelling to us. He was like what is this, you can’t see by showing to a door.We got shocked by his behavior because he can even say nicely to us.We don’t understand why they took our info and even sent us a confirmation number.
Rubin was absolutely the best! Total professionalism and great service!
This has become my go-to shop for repairs and maintenance. Omar and the team members Ive interacted with are always pleasant, helpful, and very importantly, do not try to upsell. My last trip there I brought in my mothers 09 Focus. It needed a bunch of work, which I knew going in, but rather than try and lump it all in at once, Omar explained which work should be handled first, and what could wait until later if I wanted to avoid a hefty bill. A rare honesty that is appreciated.
My experience was awesome!! I came in to purchase 2 new purchase and received the best prices in town. The staff here is professional and knowledgable. Great place to come for all your car repair needs!!
Ive been bringing my car here for years and the service is always great. Friendly customer service as well, highly recommend!
I always come to this location for fire needs, oil changes and anytning I need to get done with my car. The staff is always pleasant and fully explains what my car needs without overcharging me and trying to sell me services I don’t need. They always do amazing job and are always quick with it. Definitely recommend this location to everyone.
Super helpful to fix a tire with an annoying slow leak. Great customer service. Thanks guys!
Ruben and Omar are the best guys around! competetive pricing, great customer service! they will be seeing me again!
Tim was very helpful and took care of my car quickly.
The service was A-1. These guys are professional and efficient. Will definitely be back when my car needs servicing!
RUBEN is the best as he was very professional and helpful with the service that was done to both my Daughter’s Jetta and my Rogue! The prices are very reasonable and Ruben was extremely helpful with providing insight to coupons for oil change and Break services! I would definitely recommend Mavis Discount tire and all that work there are helpful and professional! Thank you Ruben for the best customer service I’ve ever experience when getting services done to my vehicles!! Your professionalism and on point service is greatly appreciated!!
Ruben was excellent! He was very polite and had such a great attitude the entire time, very professional. He helped me solve my tire situation quick! Excellent customer service on his behalf. Definitely recommend!
My very first time as a Customer, Omar was Very Nice and Knowledgeable. I was Seriously Impressed, well I will be returning.
Ruben and Gary were a huge help! They removed the nail from my tire and plugged it quickly! Thank you guys!
On top of being very efficient and professional, Omar was incredibly kind and hooked it up for me which he did not have to do. Will definitely be going back for any car needs in the future.
Ruben and Omar are great guys. Ruben knows customer service. My daughter bought 4 set of tires for her Camry in March 2021. Yesterday there was some issue with one of the tires. I called and spoke to Ruben, he was very pleasant and told me to come the next day and he took care of it. Thanks Ruben
They tried to fool me!! Discussed and agreed upon getting 2 Rear Goodyear tires while dropping my car, but when I went to pick up my car they had put Mavis Tires. They tried to sell me off saying the mavis tire has better rating and I would just agree upon, Later they said they have only 1 Goodyear tire in inventory, which I had already guessed that they dont have inventory. I asked them to change and they had to get it from Highland Park. Wasted half of my day and thank you for making me feel cheated. Is this how you do business?The previous day, I had called them to get a quote, there was probably a communication gap and I heard Michelin tires and when I went to change my tires, they said the quote was on vee rubber tires, I let it go thinking that I heard it wrong and asked them to put the Goodyear tires, which they then changed to Mavis when I went to pick my car thinking that I will let this go as well. Like Seriously??
Was recommended by a friend to check out Mavis Tires for a Break pad and rotor job. Made an apt on their website to come in for a free brake inspection. Upon arrival I was told I have to leave the car overnight. I explained I cannot leave the car and simply want to make an apt to get inspection done. They werent willing to give any specific dates. I called East Brunswick location and scheduled an apt. Again on arrival I was told there was no one to take a look at the car despite the apt I had made. I decided to try New Brunswick location again. Called their center and made an appointment for today.. I arrived for my appointment and I am told the mechanic left for the day. I explained I spoke to the center and had made the apt and the person at front desk simply kept saying idk who you spoke to but we dont have the mechanic.Why are you bothering to provide online and over the phone reservations if you are not going to honor them? Extremely disappointed in the way all mavis locations interacted with me. Hope I never have to go to them for any automotive work.
I had such a nice experience both over the phone with Omar and also in the shop with Rubin and Gary! They explained everything to me before doing anything and didn’t push me to get anything done that I didn’t need. After experience poor service and an extremely high quote from my dealership shop, this was a breath of fresh air! I’ll be back for all my maintenance needs.Also very COVID safe. Everyone was masked and the waiting room has plenty of space to social distance.
Great service and prompt resolution of our car tire issue . Gary is without a doubt an extremely kind and hard working employee here
Timely service and positive attitude with staff. Clearly explained the issues and resolved within a reasonable time frame and price.
Had a screw lodged in my tire. The fine folks at Mavis did a great job at patching it up like new and had us on our way in no time. Will definitely be returning for our car’s maintenance. Strongly recommend.
Coming in here is so refreshing!!after going to a previous Mavis Tire shop! There is no comparison!! When I met Omar, an excellent Customer Service Representative, he has the most excellent qualities that a customer service Representative, needs, attentive, patient, caring.... you name it, he has all,! I give him 100%. While waiting, Ruben came along, to offer his assistance in such a humble manner, these are the people we need in our lives. They make the world a better place.
I visited this location to get one of the tires replaced. Service was very good! Car was ready just within few hours.
Omar and Ruben are amazing!! Best Customer Service ever & they did GREAT work!
Omar and Ruben were fantastic. My car was taken care of faster than expected, and the guys were very informative in explaining what was operated on and why. Terrific service provided by true professionals. Thanks guys!
I am ecstatic about the service. The managers assisted me when it was close to closing time. They went above and beyond. I’m so appreciative.
Great shop, they always work with you where and when they can. Been here twice and both times Ruben made sure we had a great experience.
Ruben and Omar are amazing. Not only did they change my oil in under 10 minutes they put air in my tires too!!! Professional and super helpful. The only place I take my car 🏆🏆🏆
They really helped me out, quick and great customer service!
Omar took care of making sure my oil was changed within the requested timeframe.
After receiving a more than fair quote from Gary, I made an appointment for a decent amount of work to be done for my truck suspension. I brought my truck in and met with Omar, who was professional and helpful through the entire process. Great work by Omar, Gary and their team of mechanics and fair prices for any work need to be done to your vehicle.
I went to Mavis in New Brunswick and Omar took care of me. Definitely take your car there. They will look you out.
Very professional and welcoming place, cake in to replace 2 tires and had to get wheel alignment done. I was in and out in a little over 1 hour. Omar at the register was very professional and actually cared about my car and experience. Will definetly go back again.
Best customer service and experience. Facility was clean. I would recommend this location. I am definitely be back.
Omar and Rueben were very helpful, informative, friendly, and handled a large number of customers quickly! Definitely would recommend.Update 6/22 another slam dunk at Mavis tires! They get it done fast and well!
My experience was great today at Mavis, wasnt their long and the guys were really professional. Stay professional and courteous and Ill continue to be a customer.Thanks Omar and Gary!!!
Omar who works in the front is a very nice guy and so helpful! :) Im happy with the service I received
Amazing service! In and out in 20min when I got my tire repaired. Everyone was so friendly and helpful!
Great Service and easy to book online.
It has different kinds of tires to choose from as well as excellent services
Had a 9am appointment. Car didn’t go into the shop until 9:43 am and then sat in the lift with no tires for nearly 2 hours. Took them 3 hours and 15 mins for what should’ve been an 1 hour job. 9am-12:22pm for 4 tires.
Such a horrible custumer service, i found this place on google and i called them several times but they didnt pick my phone, luckly they pick my phone and i asked them that do i need to book appointment for oil change or not, they said you can walk in now and they asked my all information and they even send conformation code.after that i went there after 10 minute and gate was close but somebody was there inside and i called them from side door but the guy came and started shouting using bad words, n i asked him sir y when i called, you said store open but now its close and y u got angry with me, after that he said non of ur business and he close that door. this is my first time with them and it was worst experience ever.......if the store is close and y u guys asked my information and send conformation code ... i never recomend someone to go there...
Mavis in New Brunswick is great. They always have you in and out as quickly as they can and always give you the best deals around.
I came to Mavis without scheduling an appointment and they were busy. Ruben reassured me that my car could still get serviced. He was very helpful and kind. My oil change was quick and easy. Great location!
Service was efficient and friendly. Will come back here for all my car needs.
I always receive excellent service when I come here.
They’re hard workers. Don’t make an appointment but show up early instead since appointments can’t be promised since they’re always super busy.
The mechanics are very knowledgeable and friendly, theyre always happy to explain things. The prices are very fair and they do great work. Ive been bringing my car here for a while and its a great experience every time.
Brought my car in to get fixed and Ruben helped me out and got everything that I needed.
I have to say omar is one of the best he is very experienced, he explains every thing and gives u options on what should be done he does not pressure u on getting anything done on your car. He truly look out for the customer needs first not just to take u for your money.
Gary, Ruben and Omar. Always helping out. Great service. Very honest. 10/10 great communication. They speak Spanish too.
Omar was very patient and helpful. I came in for an oil change but once he saw my brake fluid was low they changed my oil free of charge. So generous, thanks a lot!
Omar and Ruben were of great help! I came after discovering I had a hole in my tire and stopped by since I was in the area, and they had me in and out within the hour. Great prices and great services
Its not too busy at the moment. Omar was very helpful and informed me of the options I have in regards to my car. I usually dont like mechanics but they made me feel a little bit more at ease and the work was done in a timely fashion. Im not sure about pricing because Im not to savvy with cars. Got my brakes and rotors done. If I was savvy with cars and was 100% sure Id give a 5 star. Lol just want to be honest.
Ruben was so nice with the prices and great to me as a customer & Miguel was fast and quick with reparations and checked my car well for fixes.
Thank you Gary for the service, Ill definitely recommend more people to you guys !
With a knowledgeable and professional mechanical team you can rest easy knowing your car is in the best hands. Rubin and Gary are always a help! They tell you exactly what’s goin on and what is the best solution for you because they care.
I will always come back to them. The wait is a little long but the people are nice friendly and they work with you
I am a repeat customer, always will be.Staff has been upfront and has given me best prices.This staff gives you best effort and recommend them to everyone.
I would definitely recommend Mavis in New Brunswick!!! I needed all new tires and a wheel alignment. The manager Omar was such a great help, he was so patient and professional with me, and he made sure I got the best deal available. The entire team was great, even the customer service rep on the phone when I called to get a price match!! I’m glad I choose this store.
Rubin & Omar help me out alot. Much thanks to them!
Overall, good work, average prices, various hours to help you get your car serviced. The team at this Mavis are very nice, helpful and considerate. They were able to squeeze me in on a Thursday night for an oil change! My car was ready before the expected time! Big thanks again!
I love this place, they did my oil change 5/26/2021 and my car is driving real good