I live right around the corner. I came here to get a few things to change the oil in my car and instead got really good service, a bit of a comedy show because the workers were so funny talking to each other, and I got a good deal on what I wanted that day. Very helpful and knowledgeable staff. Would definitely come back here again when I need something

Location totally sucks. Only thing they seem good at is chatting it up with regulars while holding up the line going literally out the door.

Advertise price is different than the store. Be careful not to charge exter.

Great customer service. Always the best prices and great quality. Talk with Jonathan for great customer service and hell get you what you need.

Drove an hour to get auto paint touch up per sherwin williams ( apparently this is the only store un the area that does this aerosol as i have driven to 2 other places per sherwin williams).Was told they only do auto paint during the week. Was also told they close at 4 during the week. Apparently that is not true. They are listed as closing at 6. They were completely unhelpful and suggested i go to a place down the road which they said was more expensive. (Maaco i believe)

They Got great customer service and and they are honest And so helpful

This was my first visit to a NAPA store. I was impressed with all the parts and products they have to offer. Their prices are as competitive as Autozone, Pepboys and Advanced Auto. I decided to try NAPA because I wasnt happy with the reviews posted online with Advanced Auto for rebuilt brake parts I needed for my vehicle. The sevice at the counter was good and they were able to order in a part I needed. They offer a 10% discount to AAA members and have a rewards program, like the other stores. My only disappointment is that there is not a NAPA store closer to me.

Jonathan G gave me excellent customer service, I was in and out store in no time . I will definitely be coming here often .

Always go here when I need a new part for old Grace! Jonathan and the team over there are great and always friendly

Terrible service and they don’t a single thing about cars the manager is rude and so are the workers I had to report them to corporate

Need to train counter staff better.. they need to go the extra mile to help customers.. where are all the older guys that made that store a great resource of information.. used to be always very helpful and full of knowledge..

Has a sign saying they make hydraulic hoses but when you go in to have it done they inform you that no one works there that knows how to make the hose

Great service and products

Good Pricing

Took a little longer Then expected

Extremely helpful, great pricing, awesome inventory on hard to find parts. Would definitely recommend these guys. Anthony the manager went above and beyond to help. Thank you

Customer service is trash. I dont know his name but he was Caucasian and had no intentions helping me out in finding a vacuum tube for my air intake. I ended up going to Franks hardware and they gladly helped me, kudos to Franks for actually helping me. Then last week Sunday I needed a touch up aint for my car. I told the painter that I need 10 ounces of paint. So he made it himself. Point is I felt rushed when he was trying to sell it to me. He literally said are you going to buy it or what because I got a million things to do I was disgusted by that so I just left. If you dont like your job dont take it out on the customer.

Good job to the team at this location, a minor issue was resolved by management in a professional manner.

This place sucks and is dirty. Dont purchase anything because if you need to make a return due to defective merchandise they will try to argue with you that none of their products are ever defective and you are the one who is wrong. Avoid this NAPA Auto Parts if you expect decent customer service and help.

This is a long one because it upset me a lot. Also, fair warning, I dont know technical terms that were used but I do know what the salesperson was saying...so if there are wrong paint terms in here...sorry. Went here with my boyfriend a few days ago because he is doing a pretty big paint job on is car and knew that they mix paint there. Hes a mechanic who takes pride in his car so, of course, he was asking some questions to make sure that he knew what to do and that he had everything that he needed. When we first got there, the salesperson seemed nice and knowledgeable but his mood quickly changed as the questions started to come out. They werent tedious questions at all...they were the standard what do you recommend questions. He told us that he didnt know much about paint (odd...seeing that you are selling it...) so after that, the recommendation questions stopped. After he mixed the paint, my bf asked if it was a water based paint...which the salesperson said good question, i dont know. maybe? I dont think so....not too confident in that answer, huh? Then came questions about clear coat. He gave us a clear coat to which my bf read the bottle and said that he didnt think it was clear coat. the salesperson answered back with okay well we sell it as clear coat. A few minutes later, he says oh wait..thats not clear coat, this is, and brings back a totally different bottle. The last straw was when my bf asked a question about mixing (or something like that..i tend to drift off when were at car places...but the guys response QUICKLY drew me back in) and the salesperson INTERRUPTED his question and said look, i told you already that I dont know about paint and youre asking me all these questions. Just tell me what you want and Ill give it to you. After that, he just bought what he thought he needed, left, and went to another Napa where they were much more helpful. Icing on the cake? We found out when we got home that the guy at the New Bruns Napa gave us less than we asked for but still charged us for how much we asked for.

Bad customer service, this guys needs training really bad.

Poor customer service,

Good price good parts

Come and check it out

Called to check for item told they had it and 20minutes later arrive and they cant find it.

Best place

Very good

Helpful

Very well

Poor service from all the staff, I have an account and the wreck of the parts that they give me is higher than the price of people who do not have a commercial account, and the public was given more options than my workshop, they make me stay wrong with my client

Well

Like all places they serve you as much as they want

Excellent

More attention is missing