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GameStop
2519 W State St, New Castle, PA 16101, United States
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GameStop
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Ki
Review №1

The clerk was very nice and knowledgeable about what I was there looking for. I will definitely be back.

Vi
Review №2

A good staff just as similar to any other gamestop

Su
Review №3

Nice staff quick service. Not busy at all

Je
Review №4

Always the best place to get used games. Free delivery to a store near you!

Ja
Review №5

Great people working there and great prices on games cant complain if they dont have what Im looking for they will check around at other stores

Ad
Review №6

Staff was friendly, knowledgeable and helpful.

Ky
Review №7

Best gamestop Ive ever been too. The manager is a great guy.

fi
Review №8

I love this place i get my games here all the time

Se
Review №9

Normally a good place to shop, but now rhey dont have half the merchandise they used to. And I wasnt happy when I tried to buy a game off the shelf just to find out after waiting in line that they are sold out.. why put a game on the shelf if you dont have it for sale.

Yv
Review №10

Daughters favorite place to shop!!! Sometimes their trade in deals arent worth it. You might as well donate to someone.

Lu
Review №11

Mask nazis... Ebay is cheaper anyway even for brand new. Theres a reason wall street shorted this company. Stay away. Surprised its still open. Its basically in Kmart and toysrus territory... if you love your security mask this is the place for you.

SH
Review №12

They always give me great deals and keeps my gamer son happy

Ma
Review №13

Ok prices deals suck

Te
Review №14

To begin: Im speaking from a BUYERS standpoint and not a trader nor seller. This is MY experience with GS. Im not negating experiences of others however, this has been my #1 GS location since 2003 and honestly, I love shopping here. The staff is very patient and nice. They treat me like a human and not as a dollar to be gained. Normally they have everything Im looking for but lately their stock is lower due to these social isolation rules due to covid. Occasionally, (it is rare but it happens) they hire an employee who acts as if theyre doing customers a favor by gracing us with their presence and can be quite misleading and rude. I was there 2-3 times this week and so far no one currently working there holds this mentality. They were rather affected by covid and many items are not in stock but that is beyond their control. They will call other GS locations to locate your item or you can request they call you when it comes in. This is to explain why I still gave 5 stars: despite things sometimes go south, they will do what they can to ensure the customer is pleased.

Mr
Review №15

Everyone here is very personable and fun to talk to.

ma
Review №16

This is my second home. The staff has never failed to help or take care of our gaming needs. I will always go here for all my gaming needs. Piece of advice: ALWAYS add that 5 dollar insurance. Its worth every penny!

Re
Review №17

Not a very good gamestop they never answer their phone and have nothing in stock ever. I would recommend any other game provider over this store. Also, the staff is very unfriendly and ignore you and treat you like they want you out of the store asap. If I could give a 0 star rating I absolutely would thanks for nothing gamestop.

Li
Review №18

Always kindAlways helpfulThanks for being there for my grandson today

Fr
Review №19

The rep was polite but her hands were tied. I firmly believe that your establishment is corrupt. You dont give your customers a fair deal. I sold my mothers XBOX with all the required attachments. The controller floated so instead of $76 sale back she only got $56. What a shame and shame on your business. Shes struggling enough and takes nothing for free. I hope youre proud of yourselves. I wont promote your facility to anyone. On the contrary, Im a disabled veteran and trust that my disdain will be pass on to the other veterans I know well and those I see in treatment.

Da
Review №20

Ive got my own reservations about GameStop, but even I have to admit that this particular store is pretty great. Its not too big, and its typically pretty clean and organized, plus the staff is generally very nice and helpful, if not a bit pushy on selling you reservations and their benefits card.Im a little biased because I worked at this GameStop when it first opened almost 10 years ago. But not much has changed. Still a nice place to browse or buy games, especially used stuff.

Ka
Review №21

The store itself was great and the Asso. That help us was great also. The only problem I had was with there online hold ordering the didnt have the things I had put on hold even though I was in to pick them up within an hour of my order. Not the stores fault, the online sites fault.

Na
Review №22

Will you guys deliver poeples FF7 remake preorders come april 10th?

Me
Review №23

I love our local game stop. Bob the mgm is the best. He knows so much about games.Keep up the awesome work guys & galls!

Am
Review №24

Great service. The girl that works there now knows her stuff. Friendly great service

Ke
Review №25

Wasnt there 🤷‍♀️

Da
Review №26

Slow service due to there only being one employee there. Im pretty sure the worker was ready to lose his mind being there was a long line.

Ch
Review №27

This is the best GameStop Ive ever been to. I shop here regularly and they have great customer service. Very helpful and have an attention to detail, going out of their way to make sure the customer has the product they need. They are like a family and its great to have amazing people enjoy what they do, I always have a good time when Im there.

In
Review №28

Awesome place to buy games! If you have power up pro and buy two games you get another free thats under $24 and great selections!

So
Review №29

Good selection of games if you still buy disc.

Mi
Review №30

Staff are super knowledgeable and friendly. They have a lot of stuff in that small store. Something for everyone.

Ju
Review №31

Knowledgeable employees who will make sure your getting the most out of promotions. Employees give good feedback about games and dont pretend that they have played a game just to sell it to you.

R
Review №32

Walked in one day looking for a particular item. The staff was more than helpful. They drove and picked up what I needed from another location. Had what I wanted in about an hour. Will return!

Ja
Review №33

Best gamestop Ive ever been great kind and knowledgeable staff

Ja
Review №34

Friendly and helpful staff. Decent collection. Prices are a little high sometimes but its not their fault since they dont make em.

Da
Review №35

Always have a positive experience when entering the store because the staff is always looking to make the customer happy.

Br
Review №36

Very good prices on new and used games and the staff there really nice.

Dy
Review №37

My favorite Place to go shopping for video games, Great Staff, Employees, Great Selection Of Consoles, Games, etc., would recommend if you like video games or gaming systems.

Er
Review №38

My family has been shopping at GameStop for years. And I would definitely say they have only improved over the years. They offer a wide variety of gaming consoles along with the games that are available for each. They still offer games for older game systems which is nice. Plus they offer you the opportunity to pre-order new games & systems that are about to come out. Which as a lot of people know is a great idea because finding a brand new gaming item as soon as its released can be tricky. I also like how they offer other accessories. Like t-shirts, board games, toys, key chains, stuffed animals, ect. They also have a few different gaming systems set up in the store with a newer game ready to play in it. So this allows you to do an actual walk thru of a newer game and see if its something you may want to purchase. Lastly they offer different ranks of discounts that each offer their own perks and help you save a percentage off of the sticker price. Happy gaming everyone! 🎮

Ch
Review №39

Great place for games & is a Prestige store meaning they get better & more games than other Game Stop stores

Jo
Review №40

Your employees get a 5. You however get a 1, and its only because i cant give less. Your business stays open and defies the law and the governor. Shame on you.

ja
Review №41

Love the workers In this store they all know me and my son

Ja
Review №42

Some good deals but they lowball u on selling stuff took my ps4 up there got 130 bucks 4 it but they will sell it 4 200 or more

M
Review №43

Great place to shop lot smaller than the other Game Stop does but people are always help you find what youre doing I call other Game Stop to help hope you find what youre looking for

Ke
Review №44

Great store has a lot of collectable an lots of video game accessories for every console.lots of pre-owned games, controllers.

Ca
Review №45

This is a nice place to go get games new are used and you can pre order new games coming out

La
Review №46

First impressions are a big thing. This store failed miserably on that count. Wife called to see if they have game, that is on sale, in stock. Clerk informs her they do not, bit, if she comes by they will order it and have it sent to the house free of charge. So, she goes to the store only to be told that if they order it for her, it will cost extra to have it shipped yada yada. If you are in a jam, and refuse to shop at Walmart; then I possibly recommend this place.

Jo
Review №47

As game stores go it is sufficient

JU
Review №48

Everything waa great I just wish they had the Dss more spread out

Re
Review №49

Bought GTA Vl game from here both disk were not readable and was damaged. Not happy all

Se
Review №50

Great staff at this GameStop. I only go here now.

ma
Review №51

Amazing employees!! They came right to us and assisted us and helped us out.

Sa
Review №52

Good place for gamers. Trade or sell old game stuff and buy new stuff

Da
Review №53

I waited 15 minutes to be waited on before I left. The employee of the store not only waited on one guy who got in line after me but went to take another before I got super upset and told him I was leaving. I had to call three times before the guy would answer the phone and when he did I let him know I was the lady who was waiting and you kept taking people ahead of me. He said he was sorry but when he asked who was next because they threw themselves at the counter he waited on them before me. I asked if he was refusing to help me and he said no but admitted to seeing me wait to be helped but still took the two guys before me.The more incredible thing about this is I went to the same store the day before and there was a woman employee and I wasnt even in line but she saw me and knew that I was waiting for help so helped me as soon as she was done with the person in line she was waiting on even though someone had come in after me and went straight to the line. So I would really love to know why that guy who admitted to seeing me wait still did not want to wait on me.This gamestop is seriously lacking good help at this point because this isnt the first time this particular male employee has made me or others I know wait for an excessive amount of time or has taken others before them.

Ma
Review №54

Have been back and forth to Boardman stores and this one and always enjoy the service in this one, in New Castle. Great service, great staff, store is always clean and not overly filled with racks.

Ro
Review №55

They were closed today

Ch
Review №56

Good customer service very friendly staff and helpful. A bit unorganized though.

al
Review №57

Customer service was poorly received when asking questions

an
Review №58

Nice store good staff

ma
Review №59

They give good service

Lj
Review №60

Friendly staff and decent wait times

Ro
Review №61

Love it always shop here for my son

Ja
Review №62

They are friend and know whats coming out and they can tell bout a game

Ki
Review №63

I go here all the time, very nice and friendly

Vi
Review №64

Love their pre-owned section

Sh
Review №65

Very helpful employees and a great selection of games

Pr
Review №66

Over rated

Wa
Review №67

Good game store

Sa
Review №68

Very quick service, nice staff, they are awesome!

Me
Review №69

Ever since they changed mangers and just about everyone quit the new employees are rude not helpful i just drive the extra few miles to boardman

Ca
Review №70

I walked in there and no one said anything to me for about an hour... I was looking at games to try and decide.. looking around no one.. some guy though spent the entire time talking to another guy. Really disappointing.

Ja
Review №71

Zero stars if I could, tried to take me on a trade in. Ill never go there again

Da
Review №72

Still best games

Sh
Review №73

This visit did not go well. I had a $50 e gift card and TRIED to use it to purchase a $20 game and was told I would lose the remaining $30 if I did so. REALLY?! Very unhappy needless to say!!!!

TM
Review №74

I always go there and they always recognize me from YouTube lol

Je
Review №75

Great choices!

Ta
Review №76

Friendly staff. I go here so much they know me by name

Ja
Review №77

Looking for a game couldnt find, they had it!

Al
Review №78

Great staff and deals

ke
Review №79

Great staff and managers

D
Review №80

Great selection of games

Ni
Review №81

Love the staff.

Co
Review №82

Got a stylus from here

La
Review №83

Good prices

Re
Review №84

Great

Ch
Review №85

Better

to
Review №86

Expensive

Dj
Review №87

Needs improvement

Ji
Review №88

Plenty of games

Cl
Review №89

Wooooooooooooooooooooooooooooooooooooooo

Information
5 Photos
89 Comments
4.3 Rating
  • Address:2519 W State St, New Castle, PA 16101, United States
  • Site:https://gamestop.com/store/us/pa/new-castle/2919/union-square-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 724-654-0893
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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