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M.J. Sullivan Chevrolet Buick
452 Broad St A, New London, CT 06320, United States
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M.J. Sullivan Chevrolet Buick
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Ma
Review №1

I bought my Chevy Cruze over 2 years with other dealership but I upset with them service many times. Finally I found the best dealership I ever found. Thank you so much to fixed my car very quick

Ch
Review №2

Mr. Reardon was extremely professional! He made the entire experience wonderful and easy, which I could not have appreciated more. I can only say wonderful things and recommended this dealership to anyone who is even just looking at options, they were so great at explaining everything! Thank you so much!!

cr
Review №3

Robert Reardon was very polite, courteous and made us feel comfortable . . Listened to you and answer any question. Thank you for your help...Juan Cord.... Gales Ferry

Ty
Review №4

Horrible customer service. Has had my vehicle in service for a month we have to call constantly to get an update on vehicle.. adding unreasonable charges to bill that weren’t approved. Customer service then told me that I can just come pick up my vehicle if I don’t pay their unreasonable charges that I did not approve or get notified of until they told us we needed to pay before moving forward with fixing the vehicle. Not a good way to run a business.

jo
Review №5

Bought a new Chevy Colorado Diesel this week, Joe was my salesman and he made the experience extremely fast and easy. He did not have the truck that I was looking for on his lot but he was able to get it there for me within a few days. He was very easy to negotiate with and come to a quick agreement with. I will recommend family and friends to bring their business here with Joe.

Ja
Review №6

Best and easiest car buying experience ever. The salesman Jim, was cheerful, helpful and did everything he could, far beyond any other dealership Ive been to insure we were taken care of. The business office did everything making the final process easy. Only dealership I will go to and recommend to others for now on.

Ha
Review №7

Just leased a 2019 Chevy Blazer. Rob my salesman as well as Billy Sullivan and John Spinato were tremendous. Easy no hassle!!! Thanks guys

pe
Review №8

Rob was a great salesman! Even only being there for 2 days when i bought my truck he was very helpful and kind! i highly suggest Rob ! Thanks Again M.J. Sullivan for all your help!

Ni
Review №9

What a nice bunch of people.Our saleman, Rob was so easy to work with. Everyone we met made buying our new car a pleasure. Thank you M. J. Sullivan

ja
Review №10

Tom Connors was my sales person. He was very helpful and explained in detail on how everything works! Very happy with the whole process

Ci
Review №11

James was the best salesperson, he was so patient answering all of our questions. Eric in financing did a fabulous job. Everything went so smooth. Very pleased. Thank You

Sa
Review №12

Buying a car here was easy and fun! I worked with James Kirby to pick out and buy my car and he was extraordinarily helpful and friendly all throughout the process. Eric in finance was also very knowledgeable and helpful. I will definitely come back to buy another vehicle from the M.J. Sullivan Automotive Corner again in the future.

Aa
Review №13

Based on my recent experience I would highly suggest the MJ Sullivan Automotive Corner to anyone looking for a new vehicle. I worked with Nick Lombardi for the purchase of my new 2017 Chevy Tahoe LT. They were able to secure exactly the model that I wanted and provided a quick delivery. Nick thoroughly explained all the features of the new vehicle and answered any questions I may have had. The finance manager was very helpful when it came to explaining the warranty plan that covers my vehicle and all in all Im very satisfied with my purchase and experience.

Di
Review №14

This was our first experience with MJ Sullivan. We had called for an appointment after researching the Buick online. During the appointment everything was explained clearly, and handled very professionally by the staff that we dealt with. At the time of purchase, every step of the process flowed smoothly and efficiently. This experience confirmed that we had made the correct choice on both the vehicle and the dealership.

th
Review №15

We purchased a new Chevrolet Colorado this week. We received excellent support from our Sales Rep Pam Healy, she answered all our questions, worked with us to stay within our budget. The documentation process was extremely easy and quick. When we took delivery of the Colorado we were shown all its features and Pam assisted us with getting our phones connected properly to electronics. We will definitely be back to purchase additional vehicles. Thank you Pam Healy and the staff at MJ Sullivan.

Ch
Review №16

First things first, the MJ Sullivan website was the first experience we had with them. It was easy to navigate, and provided us with all the information that we were looking for.We found a vehicle we liked, and decided to come take a look. As a wholesaler, we understood that there wasnt going to be much wiggle room on price.Working with James Kirby was a wonderful experience. His knowledge of his product, professional demeanor, and willingness to go the extra mile were refreshing.At no time did we feel pressured. At no time was there a hard sell approach employed.Ultimately, we would highly consider MJ Sullivan for our next car buying experience.

Au
Review №17

We had an amazing experience here. Purchased an awesome Chevy Silverado from them, and got a great deal. The man we worked with, Joseph Laduke, was phenomenal! Best salesman my wife and I have ever worked it. He walked us through every detail, answered every question, and went above and beyond to make sure we were happy. Even after purchasing the vehicle he still works with us with any issue we have and helps us out as best as he possibly can. I will be recommending this man and his establishment to everyone I can.

Jo
Review №18

Last week when my insurance company determined that my 2013 Chevy Malibu was totalled, I contacted Jimmy Sisco and bought my 5th car from him the next day. I would not consider going anywhere else to purchase a car. Jimmy has always taken good care of me with his professionalism, expertise, guidance and compassion. I also want to thank Nick Lombardi for his kindness in helping to make my purchase a success when Jimmy was unavailable. Thanks so much to both of you. I love my brand new 2018 Chevy Malibu!

St
Review №19

USED CAR BUYERS BEWARE: The salesmen Nick stated MJ Sullivan does NOT perform safety inspections until MJ Sullivan has a purchaser for the used vehicle. This means you will test drive a vehicle that (will need gas) and potentially unsafe for the road! It was raining on our test drive, with bald tires and barely any brakes left, Nick then exclaimed he needs a deposit to fix the issues and then we can take it for another test drive to see if we like the vehicle. What?!?!?! Thanks for putting our lives in danger, I would reccomend secor for your used car buying needs if your looking in New London specifically.

Wi
Review №20

Our salesman, Nick Lombardi, was AMAZING! No pressure, knowledgeable and patient. He went above and beyond to be sure we had the information to make the right choice for us. Great guy and great dealership!

Pe
Review №21

I couldnt believe how smoothly my first new car-buying process went! The staff here is excellent. Highly recommended.

Ch
Review №22

Just bought a new Silverado and very pleased with my experience at MJ Sullivan. Great price and even better service, cannot speak highly enough of my salesman Nick Lombardi who did a great job through the entire process.

A
Review №23

Pam was super helpful and always had a great attitude- even when my parents were grilling her about prices :)

le
Review №24

Jay D. was awesome helping me and my husband find a new car!! Super friendly and funny, he definitely made the whole process smooth and easy and helped us find the best car with our needs/wants in mind :) definitely ask for him if your looking to buy a new car

Am
Review №25

We purchased a new 2019 Traverse and couldnt be more satisfied. Our sales man Mike Desmond was a great help and worked with me to get what I wanted.. Thank you again.

Ka
Review №26

I came from a Hyundai dealership in south attleboro that was not very personable or helpful to me over the past few months. I was referred to MJ Sullivan by 2 people I am close with and they did not disappoint! If you want an honest, knowledgeable and patient Sales Person to help you find the perfect fit, Nick Lombardi is your guy!! 5 stars all the way!

Ja
Review №27

Excellent experience. Bill Sullivan stepped up and got me in a new vehicle after ongoing issues with my previous one. My salesman Nick Lombardi was a pleasure to deal with and I highly recommend doing business here.

Mi
Review №28

My entire experience was fantastic... Everyone was so friendly and professional from Emily to Roberto R then Brian and finally Eric I could not have been happier and treated better. They earned a customer for life.

Br
Review №29

Excellent experience buying a certified used car. Jim Sisco was great as well as the finance team and the people who serviced my new vehicle. Bill Sullivan was cordial and appears to have a dedicated staff.

Je
Review №30

Joey Laduke was amazing! He went above and beyond to get me the exact car I wanted. He was patient, kind and helped me pick the best car for me and my family. I will refer anyone looking for a vehicle to MJ Sullivan and tell them to ask for Joey!!!!!

pl
Review №31

We recently bought a vehicle with Sullivan Automotive and we couldnt be happier. Joe Lamonica is an extraordinary sales associate as he treated me and my wife with professionalism and kindness. Joe clearly knows his vehicles and he made our entire car-buying experience pleasurable and stress-free. Thanks to the entire Sullivan Automotive Sales Support team... as far as im concerned you have earned my business now and forever more.God bless!SPP

Ra
Review №32

Roberto (Aruba) Romney was a great salesman. Had a great experience. Will return here and to him for my next car.

Am
Review №33

Nick Lombardi was amazing and worked with me and well worth the hourripwhen I have a chevy dealer 5 minutes from me I would highly recommend this place to anyone

Ro
Review №34

Mike Desmond was great to work with again. I worked with Mike a year ago when buying a vehicle at MJ Sullivan and agin this year. I contacted Mike with some questions on a vehicle on a Wednesday and was driving the vehicle two days later.Great work!

Pa
Review №35

The person who assisted me was great; very personable and was very knowledgeable about the vehicle I am leasing. I have already recommended him to two other people.

De
Review №36

My experience in purchasing my very first truck was wonderful thanks to Joe Lamonica and Jimmy DeMarco! First rate team to work with - extremely helpful!!

Je
Review №37

I was skeptical of doing business with MJ Sullivan after having a less than stellar experience in 1994. I am now a believer since doing business with James Kirby. He was professional, understanding and anticipated our needs making the purchase of our new Buick Envision an excellent experience. I look forward to working with James in the future and the team of MJ Sullivan professionals that made my experience superb. In the future, I will make my first stop MJ Sullivan.

Vi
Review №38

Words cannot describe how pleased I am with my extremely positive experience working with all of the folks at MJSullivan! Mr. Carpenter, and Mr. Parker were both very friendly and attentive, in helping me with my first car purchase! It was a special treat to meet Mr. Sullivan, who was also very helpful in the process! It was a pleasure to meet and work with this group, and I would highly recommend doing business with the MJSullivan dealership.

Do
Review №39

I recently leased a Chevy Colorado and received great attention and a deal from Israel Galarza at MJ Sullivan. I would highly recommend him to anyone interested in a new vehicle. Also, kudos to Eric for going through the whole finance part of the deal.

Da
Review №40

Great experience - ask for Sean - very professional and courteous as was each team member with whom I interacted. Great selection of cars and the location is very convenient.

St
Review №41

What can I say? I am privileged, thrilled and gratified to have become a part of the “EV Revolution”, and there is NO going back. My 2019 Bolt EV has wildly exceeded all expectations and is the most enjoyable car I have ever owned, for many reasons. I have accumulated about 7,500 miles before completing this survey, so this report is based on many months of hard experience. It is an extremely well designed, solid and surprisingly spacious vehicle which exhibits stunning performance OR economy - instantly on demand. The Chevy-sanctioned Webasto home charging station has made keeping this vehicle “ready to go” at all times - a piece of cake. The DC fast charging option in the Bolt has allowed me to utilize the network of commercial charging services on a number of occasions, with an hour or so of charging time to replenish. I have no worries at all about driving hundreds of miles from home. Moreover, the experience of buying the Bolt at MJ Sullivan in New London, CT could not have been more “turn key”. Working on a really tight schedule to capitalize on tax incentives at year end, Joe Lamonica and Eric (Finance Director) bent over backwards to satisfy all of our requests, put the deal together, organize financing and deliver the vehicle on time. We are grateful to Joe, Eric and all of the people we met at MJS. The dealership is ultra-modern, ultra-clean and everybody there is helpful.

Ja
Review №42

Joe LaMonica is an amazing salesman.He goes above and beyond in all areas.Because of Joe’s professionalism, expertise,and attention to detail and looking out for our best interest, coupled with his genuine people skills and integrity, we have followed Joe throughout his careerand bought 5 vehicles through him at different car dealerships. He is trustworthy and true to in word.He feels like a son to us as we trust him that mych.

St
Review №43

Purchased a brand new Malibu, Joe Lamonica did an outstanding job taking care of me, showing me the features of the car and making sure that everything was prerfect.

Za
Review №44

Great experience here from start to finish, our salesman Joe Lamonica was great, zero pressure, honest, and straightforward went above and beyond

Pa
Review №45

From Bob Lafrancois in the MJ Sullivan Service Department to James Kirby in Sales, my experience could not have been better. What has been in the past for me a very uncomfortable necessity in buying a vehicle became a pleasant feeling of dealing with professionals.I love my wife, but I really, really like my new truck! I Thank you, Gentlemen.

Wo
Review №46

Great service from start to finish. JJ Parker and Joseph Laduke made me feel like family and really helped me get into the vehicle i wanted.

Je
Review №47

Roberto Romney made the car buying experience so easy. I was able to meet the owner and very pleasant and appreciative that we came to his dealership

St
Review №48

Ive leased 3 cars from james kirby at MJSullivan.. The service is great. I would highly recommend buying or leasing a vehicle from MJ Sullivan.

Li
Review №49

Had a wonderful experience buying a new truck. We worked with Israel, who is very knowledgeable, answered all of our questions, and had our truck out the door by the next day.

Ke
Review №50

I like the service but if your getting your oil changed be prepared to wait 1 1/2 - 2 hours.

St
Review №51

The sales team was excellent. Joe and Jim helped throughout the entire process. Will be coming back for our next purchase.

Ka
Review №52

Bill Sullivan and Jim Sisco are incredible guys to work with, and they take great pride in matching people with an optimal vehicle and driving experience. MJ Sullivan is a terrific dealership. Their team is first-rate ... and, they have a big heart.

Ba
Review №53

We have bought cars from MJ’s for many, many years and always get excellent customer service plus automotive service, Highly recommend them 👍 Joe Lamonica is the BEST!

SU
Review №54

Going to MJ Sullivan was probably the best decision I made in my life. The salesman Nick Lombardi is really very helpful. Even though I didnt have the money to buy a high end vehicle, he helped in looking for different options and finally helped me buy a very nice vehicle. Mind you, I am an extremely difficult person to deal with. I keep changing my decision with the drop of a hat. But, Nick has been extemely patient in dealing with me. I would definitely recommend everyone to buy a vehicle from this place

Cl
Review №55

Shawn in service was great! On vacation and transmission fails in 2009 Buick Enclave. Got us right in handled our problem.

Sa
Review №56

It was such an excellent place to go. I had Diangelo and he was hands down one of the best sales reps Ive ever had to work with

Tr
Review №57

Mike Desmond was very helpful and easy to do business with. I felt like I was treated fairly and professionally. Thanks for making it easy to buy my new car.

Sh
Review №58

Jim Sisco needs a raise! He is a great salesman. Knowledgable, fair with an awesome personality! I will refer any and all of my frinds/family to him!!

De
Review №59

James Kirby was a fantastic salesman without any hassles, easy to work with.

An
Review №60

I would like to personally thank Eric Hauschild in finance and James Kirby in sales for the purchase of my 2018 Hyundai Sonata Sport 2.0T and my daughters 2018 Chevrolet Cruze LT! By far the best car buying experience I have ever had! They say they will get the deal done and they work with you and explain every step of the car buying process from cradle to grave! Thank you again!

Ve
Review №61

Excellent customer service. Very transparent in pricing. GREAT TRUCK!

Jo
Review №62

Working with James Kirby, I was able to get what I was looking for. I would recommend MJ Sullivan and James anytime.

Mo
Review №63

Fast reliable services, quality guaranteed. Fast emmissions testing

Am
Review №64

I bought a 2016 lexus from Mj Sullivan. From the very start everyone was so helpful and welcoming. I worked with salesperson James Kirby he was great! Was always in contact and updating me even when he was busy. Eric from finance Very attentive listened and worked with me to get the car of my dreams! This place is awesome, so many choices of cars, but best of all best prices compared to everywhere around. The auto center is a plus where i can take my car to get checked out.Im happy to be part of a great place. Ill definitely recommend.

pa
Review №65

As soon as you walk in your are greeted by a front desk receptionist who then contacts a salesperson,I worked with joe Lomonica who was a friendly and personal salesperson who asked if i wanted a coffee,soda or water from their he took me out to a 2018 chevy silverado that I was interested in, he allowed me to test drive it and I was sold ....we then spoke with Gregory Kane about my trade in which i felt was a honest trade in value that he gave me....Joe then handled the rest of the sale with the utmost respect and made it very easy to understand,I was even greeted by Bill Sullivan the owner of the dealership,at some dealerships you never see the owner but he was present and on the floor every day I was at the dealership,it was a very pleasant experience from the moment I walked in till the moment i took my 2018 chevy silverado home........

Ch
Review №66

It was a awesome the guys were very helpful took there time to help me and my fiance

Lu
Review №67

My car buying experience at MJ Sullivan with James Kirby, the Sales Consultant, was very good and I recommend both MJs and James.I had a 14-year-old Infiniti G35X that was in average condition – ran well but parts were getting hard to find for repairs as they are no longer warehoused in the US.I started looking at vehicles and decided that I would go back to an SUV. I wanted a lease return with low mileage and a 6 cylinder engine. The mechanic that we have used for 30 years recommended an Equinox. MJ Sullivan had one in stock that fit the bill and that was in my price range. I checked the history with CarFax and also with NADA on the value of my trade. I scheduled a test drive and while it is a very different vehicle than the Infiniti which I loved, I decided that it was the right car for me.While my husband came with me, this was my purchase and I was treated with respect as the buyer by both James and Greg Cane, the Pre-Owned Sales Manager. I had a maximum that I was willing to spend and we were able to come to terms that were fair and I think everyone felt respected. There was a misunderstanding/miscommunication about the terms of the warranty between sales and finance, but that was resolved quickly when James and Greg took responsibility for it. They both demonstrated that MJ Sullivan is a dealer to be trusted.Most of us “hate” to buy cars. My suggestion is that when we take responsibility for our part by doing our homework and coming in with realistic expectations, the transaction will be mutually beneficial. Again, I recommend MJ Sullivan Auto and James Kirby who is a pleasure to work with.

Ma
Review №68

DiAngelo is a great salesman and is very helpfull and knowledgeable about the last 2 vehicals that i have purchased from him including the new Truck i am picking up today. If your looking for a non stressful experiance of purchasing a vehical go to MJ Sullivan in New London Connecticut and ask for DiAngelo!! You can thank me later

Me
Review №69

Awesome Sales and Service, Go see Mr.Joseph LaDuke he will take awesome care of you !!!!

Jo
Review №70

Recently when in New London I stopped to look at a recently internet advertised used Silverado LTZ. That is the model I have been searching the internet for for a couple months. The first person I met was Jim Cisco who took me for a test drive and went over the vehicle with me in detail. Based on the overall condition and low mileage I was very interested in the truck. Long and short of it was I was looking at a comparable vehicle that was a little less money but had some additional options. I told Jim what would need to happen for me to sign the deal and he was able to deliver! Love the truck and am very happy with the whole purchase process! I would not hesitate to recommend MJ Sullivan to family and freinds! Keep up the great work!

Ma
Review №71

Nick Lombardi was so helpful and patient in finding a car with all the features I wanted 😊

Ed
Review №72

Very good service will even give you ride home and pick you up with there suttle

Cr
Review №73

Bought a new truck with my son. Never felt pressured to make a decision. They took the time to explain things, sometimes multiple times.

Da
Review №74

I purchased a new Z 71 Chevy Silverado from MJ Sullivan in New London CT. and want everyone to know what a great experience this was for me. My salesman Mike Densmore did an outstanding job and took care of every detail since I added some extras to the truck. Mike was with me all the way from start to finish which included putting on the license plates. I researched trucks for months on my I pad, and finally decided on the Chevy Silverado 1500. I am so happy I went to MJ Sullivan, and my salesman Mike has done such a great job that anyone who is looking for a vehicle should call MJ, and ask for Mike. You will not be disappointed.

Pa
Review №75

I have bought 5 new vehicles from the MJ Sullivan dealership and will certainly go back when I need another Chevy. Good people to work with for parts, service and vehicles.

jo
Review №76

Very nice and professional, and patient they helped me with buying a chevy volt and comparing it with other similar cars, the first time ive bought a car from a dealer that i didnt feel rushed or pressured into doing somthing, very nice ppl

Mr
Review №77

Sales Rep Diangelo Romney is top-notch. Consummate professional.

Me
Review №78

My husband and I recently purchased a 2017 chevy traverse. We went in to look at mid sized SUVs. Israel Galarza helped us when we went in initially. He was respectful, friendly, down to earth and treated us like people and not a potential sale. We went home, talked it over and a few weeks later called Israel back to check out the chevy traverse. We really liked it, we are happy with our purchase and we were happy with the service.

Sk
Review №79

Above and beyond is the only thing I can say. Joe Lamonica and Jay Parker kept working on my needs until they exceeded them. I came in expecting a used vehicle and am walking out with a brand new Chevy Trax, talk about service.😀

Vi
Review №80

Great sales people would go again

Ma
Review №81

Excellent service - found the car we wanted. Thanks, DiAngelo.

Da
Review №82

Outstanding service!!! First class!!! Highly recommend!!!

pa
Review №83

Service was excellent

Information
23 Photos
83 Comments
4.9 Rating
  • Address:452 Broad St A, New London, CT 06320, United States
  • Site:https://mjsullivangm.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness&utm_content=website_button
  • Phone:+1 860-437-6161
Categories
  • Chevrolet dealer
  • Car dealer
  • Car finance and loan company
  • Car service
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–5:30PM
  • Sunday:9AM–5PM
Offerings
  • Oil change:Yes
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