Can you believe love with your local Monro men? Well I am! These guys are the most honest, helpful amazing guys youll ever run into. They are truly the best!!! Run, dont walk and bring your car here. Truly the best!

The service manager Peter was the most polite, courteous, and honest mechanic I’ve ever dealt with. In the 10 years of owning vehicles I’ve always felt taken advantage of because I don’t know cars. Peter walks you through everything that needs to be done and is always honest about what it’s going to cost. I will never go to another place again. I will always choose this store for my mechanical needs to be done correctly and promptly!

What a great team! And it was a pleasant experience overall, from start to finish: I called them on the phone at about 4pm on a weekend afternoon, and, as I was nearby, they advised me to stop by for an evaluation - and they ended up completing a changeover for all four tiers by 6:30, on the same evening! Nice, cultured people, knowledgeable and polite. A totally different experience as compared to their neighbors at Mavis.I recommend Monro for all your automotive needs.

The guys at Monro in New Milford are always so helpful! They will try to fit me in as soon as possible when I have an issue and have no problem recommending other places if they cannot do the work themselves. I will continue going there for all my car repairs.

They are always very friendly and professional. They dont try and get you to spend more money on this or that. Highly recommend!

I have had only positive experience with the guys who work at this Monroe. They explain everything clearly without talking down. They always done excellent work on our cars. Check them out!

I walked in to ask about 4 tires and a wheel alignment and Pete was there and I thought that was great news. He knows exactly what hes talking about and he sold me better tires that I went in looking and the truck rides better than ever.

Always FIVE STAR service at Monro!! Always get my old rusty Tacoma running great!! Great friendly service!!

I cant say enough good things about these guys. Peter, the manager, has been so helpful and if I could give him and his guys 100 stars I would. It started with just needing tires and thats all I needed to find out what kind of business hes running. I wont go into all of the details, but Ive had other issues with my car before I even came to Monro that theyve helped me out with. Times are tough right now and as a single mom I have to make sure that my car stays on the road and theyve definitely helped me achieve that. I cant see myself ever going anywhere else ever again. Helpful, friendly, and reliable! They communicate with me and give me every detail I need to understand what is going on with my car. I cant say thank you enough, and will continue to always recommend everyone I know go here!

Excellent service and professionalism. Much appreciate app the help and good advice with our vehicle.

Great guy Peter Owner, fast service, great service,very knowledgeable, just moved here, Monroe who was just what we needed for car repair, even fixed my snow blower tire..No Charge First Class.

Great service always professional, highly recommend for any of youre rides ailments.

Friendly professional service; honest, reasonable prices

The coupons provided in their website are useless. For some reason the price is still the same after applying the coupon.Also advertised as 29.99 conventional oil change and quoted almost $50. Overpriced!

Always thorough and trustworthy--thank you!

After 3 hours + For Oil change, Balance and Alignment Being the only one in line charge $157.00 well you be the judge, likely I had 40 min left to work. I will return back again but very early next time .

The manager is very good they gave a very fair quote for the problem with my car and I will utilize them to fix it.

Great experience professional friendly and knowledgeable staff

Stopped in here based on a recommendation from a local resident. One of my tires looked low on air. Super nice mechanic dropped everything to check out tire pressure in all 4 tires, despite me not having a scheduled appt. Found tire was low and he filled. Since I had a long drive back to NYC, I decided to bring car in again later that afternoon to make sure air hadn’t leaked and to confirm there was nothing more serious causing air to escape. Again, they went out of their way to take care of my concern before closing time. They repaired a small leak caused by aging rim and I was on my way in no time. The manager was just as warm and accommodating as the mechanic who helped me initially. Great experience, really nice guys. Definitely recommend!

Only had my oil changed. Quick and reasonable price. Quoted me on brakes will return when the time comes

Wonderful service and very knowledgeable. Helped me quickly with my car issues.

Quick fix for my AC

This place is great!! Rob’s phone manners are fantastic, he was very helpful with setting up an appointment. Hours are early in the morning to late in the evening, which is great for those who work strange hours. I needed a tire replaced and they were very helpful in choosing a tire and getting me in & out. In addition, they were super helpful in recommending another Monroe shop that was in a convenient place for me the next day to get the tire tightened. When I went to the other shop in Danbury I was there literally 5 minutes or less. Would definitely recommend this place to others!!

Pete was awesome! Very helpful, honest, friendly and accommodating. He got me in at last minute when I had an urgent need to be accessed. Thanks again, Pete and staff. 🙂

Really polite and helpful staff. Always super fast with oil changes. I always feel like they have my best interest at heart and arent trying to trick me into spending more money.

Very professional and fast. Not over priced and they guys are sweet.

The gang at Monro in New Milford does it again! My buddies truck needed tires last month, they gave me a great price on tires for him and then this month his fuel line started leaking. Pete, did everything he could and got the best price on parts and they guys did it in 1/2 the time the Dealer said it would take, saving a lot of money!!! Go see Pete and Rob and the rest of the Crew. They are good people. Fair and honest.

Affordable, dependable and friendly! Had a few things done here and every time received excellent service!

I made an appointment online 2 days in advance to change a tire. I gave them the tire size on the booking notes. Got there on time this morning. Told me they don’t stock that tire. Why did they accept the booking? Waste of my time and will not be going back.

Super friendly and incredibly helpful. Pete will do whatever he can to make it happen for you. The work gets done quickly, efficiently, and reliably. I drive 45 minutes to bring my car here and I never regret it.

Best of the chain stores and best in town for quick reliable service. Pete is phenomenal and very knowledgeable and reasonable always willing to help wherever possible and take care of his customers and their vehicles. Randy is a great tech and dillan has great potential. Any work I don’t do on the past 20 vehicles I’ve had and 5 I have presently comes here. I’ve been in the business 14 years and I trust these guys completely need I say more?!?!

Great service....

Even though its a corporate facility, the team will make it feel like an old time neighborhood shop. If the childs bike need adjustment, wheel barrel tire needs air, or a weld on your snow blower, they are more than happy to help you. Thank you Valley.

Received quick and courteous service for a slow leak in my tire. Price was very reasonable and Pete the manager was very friendly. This is a good neighborly place to go for service.

Always a disappointment. Ive tried to give these guys my business 3 separate times.....today I was in their parking lot 20 minutes before opening and they managed to open 20 minutes late. After waiting, the tech told me I needed an appointment for a simple exhaust hanger...dont waste your time with these guys.

I needed an emergency repair on my car while on my way to visit friends in New Milford and Monro Auto helped me right away. Very grateful for their quick assistance (the Mavis up the road refused to even speak with me without having an appointment)

Pete is extremely knowledgeable and genuinely kind. I called this morning for an appointment and was able to come in at 1pm. They seemed very busy and were able to start going over my van an hour later. My problem was thoroughly diagnosed and and Pete even brought me out while the van was raised to show me the issue. The fixes to my vehicle were things I could do myself and he told me what needed to be done and sent me on my way at no charge. Ive gone to Monroe a few times now and feel that they are extremely trustworthy and it has always been a good experience

There is no place on earth I trust with my cars more than this place. Pete Zaborowski, who runs it, is a paradigm of expertise and integrity. If you want your car fixed right the first time at a reasonable price without someone trying to sell you a lot of stuff you dont need, then this is the place for you. I always have an overwhelmingly positive experience getting my cars fixed here.

The last honest shop around town.They will let you know honestly what needs to be done and what doesnt .Every experience I have had with them has been great .They are very knowledgeable, and the most honest shop Ive been to .Pete and the boys are just the bestRecommend them to everyone!!Thank you Pete

These guys do a nice job at a reasonable rate. I take my car here for regular oil changes and they recently did my brakes. So far, so good.

The manager Pete is beyond amazing! I stop there to get a quote on my exhaust to be rewelded.. after I just had it done it broke in another spot. He was amazing and showed me where the prob was what needed to be done and gave a great quote! I already scheduled a oil change! Thank u so much again!!!!

Every time I go here it’s a great experience. The staff is very knowledgeable and helpful Friendly and during this pandemic everything was clean

I have an 1999 Infinity G20 I came to do an Oil Change . The tech Dylan and Pete Zaborowski really knowledgeable and very friendly guy found out that my brakes, rotors, and caliper we’re rusted over. I will always recommend this place to anyone who wants to get their cars fix. Thank you so much for your help, honestly and outstanding service. 😂😂😂😂😂👌😃👌😃😃

Pete and the guys up at Monro are awesome. Very knowledgable, they have all the right equipment and they do great work! I tell everyone I know when you need anything for your car or truck, stop in to see Pete and hell take care of it. Kudos to all the techs too, they work hard.

My girlfriend brought in her car to have two tires mounted and balanced. They called her about and hour later telling her the rear brakes were bad and needed to be replaced. They quoted her a price of $698.00. She declined. She then brought her car to our local mechanic to be checked and said she had another year before they needed to be replaced. These people at Monroe Muffler in New Milford are very dishonest. Take your car elsewhere.

One of the nicest managers there. Also the guy who worked on my car was very professional. I am going there from now on for all my service needs. Great prices, was even nice of them to cut me a labor charge when I brought in my own Cabin Air Filter instead of using theirs. A+!

Best place ever!! So helpful! My fiancé was having a terrible month and another thing broke on our car and they fixed it and she was in and out! Deff recommend and will be returning.

Always great service by Pete. Everything is explained and the work is done in a timely manor. I’ve walked in and had my car serviced the same day. I’d definitely recommend Pete and his crew.

Went to get a front end alignment, was told a part should be replaced before an alignment so they put my car on the lift and checked it out free of charge and I really appreciated that. Very helpful staff, will be going back when needed.

Fantastic service and a friendly staff. They have helped both my wife and I on a number of occasions and I wouldnt hesitate to go back for any future mechanic needs.

These guys are awesome! They helped me figure all my options out for my car when the engine stalled on me. They were friendly and extremely helpful!

These guys are great. They are fast and knowledgeable. Rob is the man hes always friendly and helpful.

They did everything they could in a timely manner. feels like Im driving a new car.

Work done in the time promised. Knowledgeable staff. Will definitely be back

Excellent service. Had a wheel bearing hub stuck in a knuckle, brought it in was quoted $10-20 for gettin it out, these guys got it out in a matter of 15minutes, and charged me nothing $0. Genuinely nice people I highly recommend them for your car needs, and disregard the negative reviews on here.

Peter was extremely helpful and the service was very professional. Permanent customer now!!!

Efficient service! I had an appointment to put four new tires on my SUV and a front end alignment, it was all done in a timely manner while I waited.

Wow. Rob is so knowledgeable and professionalGary is outstanding ! So glad to find honest garage. I will come here for all my car needs.

Pete and team have been honest and fair in all the years we have been going to monroe. had all of our cars serviced here, and are not disappointed with the quality of care. we will continue going to pete and monroe.

One word describes this place (SCAMMERS) brought my vehicle there for a simple oil change because my normal garage was booked. dropped off the car, they called me an hour later and told me I needed a new battery. said the battery was completely dead and they were adamant about giving me a deal to replace it. I told them I had just replaced it, when I arrived the vehicle was parked in such a way I couldnt jump it myself and after a lengthy wait they finally agreed to come out and jump it with their jumper box. I drove the vehicle for one mile and turned it off to see if the battery would start it, no problem it started right up.later I had the battery tested, and it was fine. Is business that bad that you need to scam people to generate sales? unbelievable.

Pete and team consistently provide a top service. Highly recommended!

Pete has a great Team. Oil changes to diagnostics, 5 stars.

Great hometown service from chain store who would’ve thought can’t say enough good things

Best mechanics in town. Pete the manager is great

Pete and his guys are the best! Always knowledgeable, honest and fair!

Make sure they review every fee before signing or paying anything. Fixing a flat will cost $39

Great prices, great service, plus great people!

Technician didnt listen to instructions, left me with a flat/bald and destroyed spare tire, had to go back the next day and wait almost an hour for someone to rectify the situation. Wont ever be back.

Professional. Fair prices.

Always helpful fair and honest, Pete is great!!!

Very professional, knowledgable and fair pricing.

Quick oil change

Efficient and value for cost.

Fair price and thorough

Brake service may be ok but anything else very pricey!!!!!!!

Great guys to work with

Had an appointment, took over an hour for an oil change....

Honest reliable service

Open 7 days a week

Unfriendly staff..