They were very kind and helpful and best looking adjuster Ive ever dealt with

Waste of time. Made appointment, the salesman completely ignored me. Then once I was able to speak with a salesman was told I didnt bring in the right paperwork. This should have been discussed via phone call while the appointment was being made. Totally unprofessional. Do not recommend anyone go here. I will not be returning ever!!

The Mossy Team is great. We leased two vehicles from them recently. The entire experience was smooth.Michael Gonzales, Michael Jourdan, and Mike Collins were a pleasure to deal with.

I first contacted Mossy around March 1st to get an estimate for a side view mirror replacement, a dent removal in the quarter panel, a trim piece over a tire, a scratch in the front that required a new trim and some painting. I was connected with Mike. After being quoted at over $3,000 I asked what could be done to get it down by removing the front part. We got the price to an agreeable place based on services. I contacted again on March 14th for an update on if the mirror parts were in but Mike hadn’t actually processed anything. We got the service order started then and agreed I would bring the car in on April 1st because I would be out of town for 10 days and therefore wouldn’t need a rental. When I went to drop off the car, Mike wasn’t there so someone else took the car in. The entire time the car was there I had no communication about it. I arrived back in town on April 12th and called about picking up the car and they said it wasn’t ready. I tried calling Mike’s cell phone multiple times and he didn’t answer. When I finally spoke to him to ask about it, he said it would be done at the end of the week. I asked about a rental for the week because I was expecting the work to be done and Mossy’s website says if they can’t complete service in a day, they will provide a rental. He stated they didn’t have any. I was completely screwed because I cannot bring my phone into work with me so I couldn’t even use Uber to get home from work. I also work across multiple sites and had to tell my job I could only report to one site all week because the other was too far from my home and would cost $25 each way. I had to write down phone numbers and rely on friends to get me Uber rides after work and pay them back. It was incredibly stressful. It also rained all week and prices surged. I contacted General Motors’ customer line for friends and family, because a close friend works for GM. The woman, Debbie, who helped me was very urgent in assisting but Mossy refused to cover the costs of my rides or pay for a rental from another company. I kept calling for updates, because no one was communicating with me. Mike never answered his cellphone and when I called the office to be transferred to him he also didn’t answer. I finally had to tell the receptionist that I would wait on the line until Mike came back from helping another customer because he never answered or returned calls.When I got the car back, Mike wasn’t in the office. One part of the job that I assumed we were still doing wasn’t done. Mike had thought we weren’t moving forward with the rear tire trim piece. He stated he would order it and it would take 10 minutes. This was on April 16th and I have not heard anything since. I spent $2800 out of pocket for repairs and over $100 in Uber rides to and from work to be aggravated as hell, receive terrible service and communication, and not even get the work done that I expected. I only recommend you use Mossy for service if you bought your car from them, get in writing that you will get a rental, and DO NOT work with Mike. You will be highly disappointed. If I could give them 0 stars I would.

Best price for a vehicle (literally thousands less than the same year/make/ model across town). The whole sales and finance team made buying a car actually (for the first time ever!) pleasurable. Thanks Mossy Motors!

Quick turn around and good work. I’m not familiar with body work, but their prices seemed reasonable. I worked closely with Corrine and she kept me posted throughout the process.

They were awsome and the Eric porter was amazing and showing the right car for us

Really appreciate the excellent service here! This was the first time Id ever brought a car in for serious maintenance, so I didnt know where to go. Mossy explained the process and insurance info perfectly. Their prices were fair and the car looks brand new after their work. Highly recommend!

Mossy motors to bring your vehicle for any problems they will find out whats the problem is and fix it Ive been going there since 1998 👍👍👍👍👍

Cool place to shop for cars new*** and used

The service was excellent! I loved how the staff communicated very clearly every step of the process of having my car repaired. Not 5 stars because they seemed pricey.

Great place to get your vehicle

Bad services

Mr. Willie took good care of me. Thanks Mr. Willie

Talking about a scamming company. MOSSY MOTORS is one. They advertise on there website a trick vehicle to lure customers in during the government shut down. I can go on and on and on, I complaint to the Attorney General Office, they said it was a mistake. . Whats awesome is the Internet never delete your history. Sooooooo, Mossy Motor, the Supreme Court will reveal if this was in fact a mistake or intentional Deceitful Actions.Buyers Be Ware!

Amazing work, and wasnt long

They did a wonderful job on my truck. Thanks again Mossy Motors

Collision shop did excellent job. Very friendly staff.

Really bad!! Had my car from March 18th until I picked it up (from the 2nd visit there) last Thursday, April 25th and its STILL NOT RIGHT! I have to take it back again!! Dont use them! Tell your Insurance provider to let you use somebody else!!

Absolutely fair and no pressure service

Given runaround. Haggled over a couple hundred $$.

They are always awesome!

Went to get them to work on my car

Great group of staff.

Was satisfied with the service

No answer

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