Tylers Automotive staff was very kind and patient as well as efficient. Their company lived up to every word as to treating their customers ”like family!” Jeff was my technician today and absolutely did a wonderful job providing the best care to my car to keep our family safe! Thanks. I would recommend Tylers Automotive every day of the week!!!
First time using Tylers and they did a great job. Very clean shop, very professional. Will definitely return for future needs.
Ive been using Tylers for the better part of a decade over multiple vehicles. Ive had the pleasure of using all three locations. Their work is honest and thorough. Twice Ive brought in vehicles for regular maintenance and after an inspection, they have sent me away without a bill because they found nothing that needed maintaining. When they do find something, it is taken care of and does not return. I enjoy leaving my vehicles with them.
This is the first time I have ever had my car serviced at Tyler’s Automotive and I am thrilled with their service. I had several things done, spark plugs, coolant flush, transmission fluid flush, battery and of course oil change. They are very friendly and easy to work with. This is our family’s new go to automotive shop. Yes I would recommend them to my friends!
Just wanted you guys to know my 77 Ford F250 passed DEQ with flying colors. Good job, thanks.
I was recommended to Tyler’s Automotive by some close friends and I am very glad I listened to them! Not only were they so very nice and very patient with me, they had it fixed in no time! I felt like they were honest and fair! Plus so happy it wasn’t the alternator like I thought GREAT CUSTOMER SERVICE! and he gave me a chocolate bar when i got my car back:) won’t go anywhere else now 👍🏼👍🏼
A very thorough job was done. Always available when needed. Very friendly.
We couldn’t be happier with our experience with Tyler’s automotive. From the very beginning, everything was communicated clearly. We were treated so kindly, and everything was cared for promptly and professionally. We will recommend Tyler’s Automotive to everyone we can! Thank you for the wonderful experience and making us feel like your top priority!!!
This place saved my day! One of my work vehicles overheated, took it in, told them I needed it back in 3 hours for an important event, they discovered it was the radiator, and in 2.5 hours I had my vehicle back with a new radiator and thermostat. Plus a chocolate bar! These people never disappoint. HIghly recommend!
Excellent customer service and great technicians. Highly recommended!
Team Tyler performed excellent work on our KIA Forte. They knew immediately what needed to be done to turn the Check Engine light off.
Ive taken my cars in a few times over the years and they have always been extremely helpful, honest about whats going on with my car and great at keeping me in the loop at every step of the process. I highly recommend their services! They are a great group of people who go above and beyond in their work 👍
There a great shop I got work done to my 67 vw bug to put my bug in Tip-Top shape back on the road I would recommend Tylers Automotive to anybody I appreciate all the time and effort you guys put into my car I really appreciate it thank you to Trevor Patrick Ryan all the guys you guys did phenomenal
Always appreciate the level of service Tyler’s provides. Highly recommend them for any of your needs!
I have not had my car worked on here, but I have spent a lot of time with the staff and owners. They have 3 great shops and they truly believe in taking care of you. The owners and thier kids are just good people. I would have no issues having my car serviced at Tylers Automotive.
Weve been coming to Tylers for several years now to care for our vehicles. They are always glad to see us and are always forthright about what needs to be done at a decent price. Thank you for taking such good csre of us!
Just the best shop ever! The do not over charge, prices is stated upfront after an inspection of the problem, and they even sometimes come in a little under the stated cost! They do fantastic work, too. I would not take my car anywhere else. -Dana
Brought in twice with check engine light on and they said there was nothing they could find wrong with it. Would turn over fine they would say. Both times I got my car back and it has failed the moment I get it home. They didnt charge me which was a relief, but still so frustrating. Dont waste your time...find someone who will fix the problem and not say there isnt one.
They were very accommodating. Great customer service.
Nice clean shop. Friendly staff. Easy online scheduling. Drop off/ pickup service.
I couldnt have broke down in a better place. Quick to help and a good price, thanks to Jerry and his crew!
My driver side wiper blade would not move. I called Keith (Newberg shop) for an appointment. He suggested it might be a loose nut and that I could bring it by for a very quick fix. It was, I did, and it was fixed in no time. Although the shop could have legitimately charged me for the repair work, he very graciously provided it complimentary. Thank you.
The good folks at Tyler Automotive met me with integrity and quality in an hour of need. Id purchased a used car which I was assured didnt need much work if any. The pre inspection that happened post purchase due to my lack of savvy showed a significant amount of need for this car to run well over the next several years. Their quote was accurate and their work timely. I feel much better now about this transaction despite the slight pit in my stomach for have been taken a bit in my used car purchase experience. Thank you Tyler Auto.
I took my van in at 8:00 with a problem. Wasnt exactly sure what was going on but I left it there barely running. I had a call by noon that the van was fixed and ready. I had a vehicle to pick up the van but it was really inconvenient to leave my other vehicle in order to pick up my van so they picked me up and brought me back.I cant say enough good things about these guys. They fixed the problem. Did so extremely quickly (and not a super simple fix). The cost for repairs was reasonable. Especially in the time frame. They are absolutely cheaper than the dealership in town who I WILL NOT use. So overall, they get a very high recommendation from me. I appreciate their service and expertise and willingness to go over and above... Which I greatly appreciate.
These guys are great. Excellent in every aspect.
Very convenient and competent personnel. Very detailed in troubleshooting and fixing problems efficiently. Would recommend them to friends.
Probably the worst ran business Ive ever come across.Went in three weeks before I needed the work done and Keith never takes down appointments.He said sure just come in and well take care of you.I call the day before the work is to be done and now its well will get to it if we can but you might have to leave your car over night.If this is the way you run your shop,Im surprised you have any customers at all.Thank goodness you have the post office business.I or my family and friends will never come to you for anything.Close the doors and do something else because customer service is not your thing.
Couldn’t have been more pleased with my first experience. First, I submit an inquiry on their website using their live chat feature, and then got a phone call from the owner within 5 minutes to talk about my truck’s issues. It gets better. The manager of the Newberg location called me directly and said they would be over to my house to jump my truck and try to get it over to the shop and save me time and a tow bill. Once they did all that they were in constant communication with me about what they did to fix my truck. This is the one time in the auto industry where I felt like I wasn’t being taken advantage of. I felt like they understood what my pain points were and delivered above and beyond my expectations. I’ll be using Tyler’s Automotive going forward and will tell all my friends and family about them. 5+ stars for sure!
Great shop! The owner, Keith, was very helpful to me when I brought my car in for an estimate. Keith is a trustworthy mechanic.
Very professional. Good mechanics. Fair prices. Free chocolate bar after you pay! Sweet!
Continuously sends me garbage in the mail. That I have to pay to have removed thrown away.
My front right tire went flat right by Tylers Automotive. They put my spare on, filled it with air, and order my new tires. Their prices were very competitive with everyone in town and were very helpful.
Appointment easy to make, work professionally done and on time. Costs were fair and definitely less than my dealer. I did a cost comparison. I took a 2nd car in to have my brakes replaced because my dealer told me they needed replacing. Tyler’s Newberg called me and told me they didn’t need replacing. They still had 40+% remaining. They could have easily replaced them, charged me and I wouldn’t have even known. Well you know who’s going to get my business when I need them replaced, TYLERS.
Very friendly, professional and knowledgeable. Great customer service and good prices.
Great place to have work done on your car. Keith is an awesome guy!
Very friendly, easy to work with, and EXTREMELY helpful.
I cannot recommend Tylers enough!
They were extremely helpful!!
I have continured to have my vehicles worked on at Tylers for six years. I have always been happy with Keith and the quality work that has been done.
I ran over a poorly placed curb in a parking lot about 6 months ago and had an extremely annoying vibration noise coming from the underside of my car ever since. Keith was extremly helpful despite being extremely busy and squeezed me in first thing in the morning. He found the heat sheild had been bent and was rubbing against the muffler causing the horrible vibrations and noise. He fixed it by bending the heat shield back into place within 5 minutes of showing up and didnt charge me anything for his help (I still feel I owe him something). I was initially worried of being gouged by taking the issue to an auto repair service location, but after my wonderful experience with Tylers Automotive in Newberg, I know they are trustworthy and I will not hesitate to take my car to them in the future.
Tylers is astounding! I took a chance on having my car towed to Tylers instead of the VW dealer because AAA recommended them. Normally, Id try to repair my Passat on my own -- but was stuck away from home. Not only did they diagnose and replace my starter in under 24 hours (VW wouldnt have even started the work for 2 days), they also handled some add-on requests I made -- replace temp sensor and oil change. This was all done for exactly the price they quoted me. To top it off, they replaced a tail-light bulb I didnt know was out and did a full diagnostic on my alternator and battery. I was also impressed that Keith at the front desk understood the specifcs of my Passat and obviously had a strong background in all types of vehicles - also great customer service skills. That is rare in a repair shop - usually the front counter will not offer opinions and only vague statements when questions are asked. Additionally, the facility was clean and well organized. Honestly, I think this is the best repair shop experience Ive ever had and Im certain I saved a bunch compared to the VW dealer. Were considering taking our other vehicles here even though its 3 hours from home in Central Oregon.
My truck was at there shop for two and a half months and they managed to only fix a fuel leak and order the wrong parts several different times thats all Im going to say