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Promex Service Center
31 Elm St, Newport, NH 03773, United States
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Promex Service Center
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Su
Review №1

First time there. For inspection. Everyone was truly professional and punctual. Told me what needed fixing. Went home and fixed it. Went back. And got sticker after they verified work had been done. I would recommend Promez.. and will return myself..

Ch
Review №2

Promex was wonderful!!! Took me in today unexpectedly and fixed my vehicle!!! Very much appreciated and I will recommend them to anyone that needs a good mechanic!!! Thank-you to Steve, Kim and their crew!!!

Jo
Review №3

Great service. Do a great job every time I bring my car

Da
Review №4

Even though they were busy they took me in on a moments notice for an inspection. They even took time to help me troubleshoot an issue I was having without charging me. Theyve got my business.

Jo
Review №5

Great honest mechanic, they wont sell you work you dont need and charge a fair price for work done right.

To
Review №6

Never been here before, we just moved to the area and needed a trustworthy garage. Lucky for me, the first and only one I went to happened to be the perfect place. The receptionist was very kind and explained things to me, and she quoted me a price before my car was serviced and when I got the bill at the end, there wasnt any new charges. So I would definitely recommend this place to anyone who is looking for honest and sincere people. My car needed an alignment and 4 tires mounted and balanced.. while my car was being worked on, the head mechanic called me and asked if I wanted him to also inspect my car considering this month was the month to renew it...I didnt ask them to inspect in the first place, because I havent registered my car yet..I really thought that had to be done first..so they also did that for me. When I got home and was looking at my bill..I noticed they didnt even charge me for the inspection..I think that was because the woman already quoted me a price and she didnt want to change it.

Wi
Review №7

Excellent service, friendly employees, a professional, clean shop with people who know their stuff and not gonna try to pull the wool over your eyes. Laid back, low key and no b.s

Da
Review №8

Ive been taking the same car to Promex for eight years now and will never use any other shop as long as Im living in the area. Ive always had work on my car performed in a timely fashion with a thorough explanation of whats being done, and Steve/Kim always answer any questions I have (even when theyre nitpicky). Ive had every kind of work done here also from my 100k mile tune up to getting the AC fixed or an alternator changed. They even fixed my mangled and cracked bumper to the best of their ability on a whim of mine and theyre not even a cosmetic shop.

wi
Review №9

Excellent service and friendly employees

Jo
Review №10

Promex is the absolute best auto service center I have ever taken a vehicle to. When theres a problem thats difficult to diagnose I know I can count on Promex to get to root cause with the absolute minimum amount of labor and great prices for replacement parts. I cant emphasize enough how much I trust Promex - total professionals and great folks to work with.

Ma
Review №11

Vehicle repairs stink no matter what they are. The staff at Promex are helpful and friendly. They explain everything thoroughly and help you get the right price. I almost enjoy leaving my car with them.

He
Review №12

Excellent, caring, responsive service! Could not ask for more!

Ji
Review №13

Awesome service! Treated my girlfriend and I very well. We will go back.

Jo
Review №14

Incredibly friendly, helpful, honest, and knowledgeable. Love these folks, and I highly recommend!

Ja
Review №15

Great place! There reasonable, affordable and honest. When I cant work on my own vehicles this where I go!! go

Ne
Review №16

I have known the owners for decades. I always get fair and honest advice on my vehicles. Always a heads up, on maintainance that needs to be done in the future.

Sa
Review №17

Favorite place to bring my car. Great staff. Decent prices for great work.

Je
Review №18

Wouldnt trust any one else to do work on my vehicles! Trustworthy, Timely, always done right!

Ja
Review №19

I went to promex and dealt with Steve one thing I like about him is that you can have bring your own parts or if your having another issue they will write it on the slip to check for it

Sc
Review №20

I had an unexpected break down and they were able to schedule me immediately. Easy to deal with and decent price.

Vo
Review №21

The Promex staff has been maintaining my cars for years. Excellent service and very reasonable fees for the work performed

Ca
Review №22

The people there are extremely helpful and very kind, especially when dealing with emergency situations. They try to fit you in.

Ka
Review №23

Outstanding, friendly customer service, fast and efficient job. Thank you

Ri
Review №24

Honest. Nuff said.

Ri
Review №25

Best shop in the state.

Pe
Review №26

Very nice people.

Eu
Review №27

Fantastic service!!!

Information
2 Photos
27 Comments
4.9 Rating
  • Address:31 Elm St, Newport, NH 03773, United States
  • Phone:+1 603-863-2704
Categories
  • Auto repair shop
  • Brake shop
  • Muffler shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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