The designers at NEK Florist are talented beyond measure. This arrangement is absolutely stunning. My family will love it Thanksgiving Day. Thank you !

Super helpful folks! Got a beautiful houseplant in at the beginning of winter and its doing wonderfully. Cant wait to get more!

I ordered a floral cross for Easter and was absolutely beautiful. Great job! Thank you!

Pictured is what I ordered and what we received... you decide if its close or equitable.I am very displeased with Spates the Florist and Garden Center. I intend not to purchase from this business again.A note of disclosure before I detail the problem I had with my most recent order:-I used Spates website which utilizes a third-party company, Teleflora, to promote bouquets.-I ordered the bouquet last minute.-I was aware of and understood the Substitution Policy fine print.That being said, here is my experience.I wanted a beautiful bouquet of flowers delivered to my wife at work since I was away on our anniversary day and could not give them to her myself. I looked on Spates website and found the Endless Romance bouquet to be just right. The bouquets are offered as shown, a deluxe version somewhat better, and a premium version; the most full of flowers. I ordered the premium version. Endless Romance is advertised as Endless roses, endless romance! Make a statement with our stunning bouquet of red roses with snowy white blossoms, delivered in a glass hurricane vase that will forever remind her of your love.Includes red spray roses, white alstroemeria and pretty pitta negra. Delivered in a glass hurricane vase.The bouquet was delivered and my wife was happy that I remembered (how could I forget?) our anniversary. She took a picture of the flowers and later showed the picture to me. I was shocked by how different the bouquet looked from what I believed I had ordered. Upon looking further, I noticed that instead of a stunning bouquet of red roses, it was a mediocre bouquet of red carnations with five long stem roses tossed in. It looked like something a girl would get at a middle school dance, not an anniversary gift.I called and spoke with an employee at Spates. She explained that they do not typically have red spray roses in stock, making short notice orders of bouquets that require them impossible without substitution. She explained that she put in long stem roses and extra white alstroemeria stems to make the value of the bouquet equal to what I had paid. She explained that the bouquet looks so different from the advertisement because pictured is a bouquet in full bloom, but delivered were flowers in various stages of bloom.I wanted Spates to offer a solution to me, as the customer, to make it right. She would not make a suggestion, but said she would do anything I wanted to make the order right. I told her that I wanted Spates not to advertise products that they cannot fulfill, as this was unfair and misleading to customers. She said because they use Teleflora, they cannot change what bouquets are offered. Ultimately, after discussion, I asked for a refund. Her tone of voice indicated that she was surprised at this and said she could not do a full refund, but would refund half. I told her I was unhappy with the flowers and that I would give them back to Spates. She said she would refund me the full amount if I returned the flowers that day, as she could not reuse them if she got them back later.Reuse flowers that had already been given to someone???I dont really want to take the flowers away from my wife, and I dont have time to drive to Spates today to return their poor, misleading product. I told Spates I would not be in, and we ended the conversation; probably with both of us disappointed.TL;DRDont order from Spates website. If you do, you can expect to get something different that what is shown in the advertisement. #Notmybouquet

The arrangement you sent to Iraburg is stunning, and worth every penny. Thank you so much!

Nice place, friendly people lots of plants u0026 locally made products. They could use a ramp typ be more wheelchair friendly but they are more than willing to help.

Friendly, Professional Staff, NEK owned and operated.

Ordered Christmas Kissing Balls, came with no bows as ordered, the wires slashed my 2 index fingers and customer service woman was argumentative instead of apologetic and unprepared to fix my order. Nor did she offer any kind of first aid for my bleeding fingers. The owner never returned my 3 phone calls nor acknowledged my letter of complaint. Appalling service and quality. The offensive wires even broke after a week of hanging.

Very good service and quality products! Great selection

They have top tier designers on staff. I have always been impressed by their work

I was so happy with the beautiful, generous bouquet made and delivered to my Mother for her birthday. Thank you.

We have several family members buried in the nearby cemeteries so a stop to Spates is always required when were in Newport. They excel at creating thoughtful and inexpensive arrangements for us to bring to my husbands grandparents and great-grandparents.

Beautiful selection to choose from!! Kelly at the counter was super knowledgeable, kind and helpful.

Spates is the only place I get my flowers, shrubs, trees, and Christmas wreaths. The owners Robert and Jill are fine folks.

The mums are gorgeous and so many choices!Service A#1 over the top!!I wont go anywhere else.

They have everything AND great customer service! Good sales, great regular prices, too.

One of the best local places to get your flower related goods. They are so kind and willing to help!

Always the best...amazing talented Florist, thank you for your wonderful service.

Great customer service, every time!

Professional floral design, affordable prices. You wont get any better anywhere around the area.

Surprisingly above my expectations for Newport. Great place to go for anything dloral.

Good prices. Very helpful. Healthy plants and scrubs. 👍

Spared has been a staple in Newport for many years for all floral needs!

Beautiful plants and flowers..friendly service..very clean

Very helpful employees made my visit very pleasant.

Great selections great staff

Beautiful wreaths. Long truckride

Great selection and service

Friendly and helpful staff.

Excellent plants and supplies

Great service!

Its beautiful.