Took my wife to look at the new Grand Cherokee L. I have done a lot of research on the vehicle. We were greeted by a salesman. Terry (salesman) was very knowledgeable about the vehicle. I have visited several other dealerships and this was the first time that the salesperson knew a lot about this vehicle. The hospitality from the entire staff was outstanding. We purchased the vehicle and had a great experience. Terry and the Sales manager did an awesome job. Highly recommend the Steve White Motors team.
Luke and mechanics at Steve White Motors are amazing. Excellent service and very knowledgeable. I have a 2019 challenger RT and was treated with respect and concern. I recently had my challenger supercharged and had a limited slip differential and, a oil catch can installed. They did a clean and neat job. I would recommend anyone who is in the market to mod their car seriously go here for professional work.
Neel Bolch is phenomenal! Answered all of our questions and went above and beyond to have detailing fix a few minor cosmetic things before we drove away with our used Tundra. We probably spent less than 10 minutes signing everything. If you’re looking for a no pressure sales rep who has your best interest in mind, ask for Neel!
Bought a 2500 Ram in April, process was phenomenal throughout. Now since I own the vehicle, the dealership basically has lost interest in helping myself out with issues that arise, mainly the sales department. Parts department is top notch because I have had to order a few things for my Ram…I always thought once a customer always a customer but I guess not. I wish I could go through another dealership for my warranty issue but I can only use who I bought it through, trying to cancel my policy because I refinanced for a way better rate…need help!
Treated like I was Queen.Prompt, courteous, knowlegable, very friendly.
Best buying experience I have ever had ‼️No pressure and did everything He said he would do and more. Love my new Jeep Gladiator Rubicon‼️ I definitely recommend Steve White Motors best decision I ever made and I am from Virginia ‼️I’m having the time of my life with this Jeep‼️‼️
My husband and I were recently in contact with Steve White Motors concerning a used BMW they were advertising. Our salesperson, Eric, could not of been more helpful or friendly. We set an appointment to drive 3 hours to try out the car. From the minute we arrived they were all very courteous and prompt on any request we made. We even traded in a car and felt we received a very fair trade price. We bought the BMW and both agreed wed drive 3 hours again to buy at Steve White Motors. Great dealership.
Friendly atmosphere and great sales associates. Clean showroom and bathroom. Overall I had a good experience. I bought a new truck.
Wonderful experience. Trey White & Mike Taylor were a JOY to work with. I traded my 2017 Jeep Unlimited Rubicon for a 2019 Jeep Unlimited MOAB. When everything was said and done..... They did what they promised and I appreciate that VERY MUCH!. This is the 2nd time I have brought from Steve White Motors and I know I will purchase from them again!
Where your more than just a sale,Multiple Car / Truck with purchases over the years never disappointed.Sales Pro Mike Taylor full of information can take care of all your needs and the front staff absolutely great!Go ahead, spend your days looking all around but Ill bet you end up right back at Steve White Motors, I always do... Thanks again!
The reason for the 5 stars is because the staff was very nice and serviced my car without an appointment, so thank you guys for that!
If you want honest salesmen and a great deal on a vehicle, go see GM Tim Potter and his crew. I’ve personally dealt with Tim and Rick Poteat for years and they have helped all of my kids get into an affordable vehicle that is reliable and didn’t break the bank. As a single woman, I don’t trust a lot of car salesmen, but I feel good about giving these guys my business.
If I could give them a minus star I would. Bought a new jeep. Was seeping some fluid so I was told to bring it to Steve White motors because it was under warranty. April 8th at 8am. they removed transmission pan and resesled and replaced a cracked gasket. Fixed. Nope! On June 14th I noticed a transmission leak dripping onto my garage floor. It was just a seepage before, now its dripping. I called them and they said they would need to order a part and said it would take 5 to 7 days for the part to arrive. 3 weeks later after I called them every week I brought it in on July 9th 8am, waited 2 hours and a guy came out to tell me the person who fixes the gaskets was on active duty and the had no one to fix it. You got to be kidding me.. july 30th today was the last straw. Brought my jeep back in to finally fix the transmission seal 8am. They called at 4:30 pm to tell me once again it would be fixed on Monday. They are the worst mechanics, worst customer service no consideration for others peoples time what so ever.Worst place ever!!!!!!!
Save money and go through these guys. Mike Jones really helped me get into one of my dream cars. Saved a lot more money than I would have in Texas. Car was shipped with no problems (about three days). The whole process was smooth and Mike was very responsive when I had questions. Kept me filled in on every thing that was going on from singing to the transporter picking the car up. All my Dodge, Chrysler, Jeep, or Ram vehicles will definitely be coming from these guys from now on.
I have had good experience with Steve white to this point. But today I have a little heartburn over an issue with my truck. I took it in for an oil change and around 38k miles the truck passenger window stopped working right. So I took it in for the oil change and had them check the window. The truck is still relatively new under 3 years old since I bought and had 40,114 miles on when I took it in. The windows had a code and they reset it. Window works good. But it is crazy to me that a window software issue costed 130 dollars to fix and the truck is so new. So really a thank you because I was considering an upgrade of a truck I seen today but really don’t want all those electronics after today’s experience with a base model with minimal electronics.
If you have a trade in and want to be taken advantage of then i highly recommend this dealership. They offered 5 grand below every other dealer i had been quoted.
My wife and I were passing by on I-40 recently when a tire came off a vehicle in front of us . With traffic we could not avoid it and drove over it in our Jeep, to be certain it was safe to proceed we pulled off and discovered your Dealership close by ...Although it was almost 5pm I told Brooks what had just happened She was so kind I asked if they could check it out and within 10 minutes they had it on the Lift and looked it over with 2 tecs .Noah came and told us he could see where it hit at front, but no vital parts damaged !The kindness, understandiing and professionalism was truly encouraging.We made it home without any problems...So we just wanted to say thanks Steve White. Good people make the difference, God bless yall .!
These folks will bend over backwards to help you. The salesman was so nice, kindly answered numerous emails. Delivered our jeep from hickory to West Virginia. We are super pleased.
Sammy was great. Mike was pretty nice. Very solid deal. They are extremely fair. Before I picked up the truck, they had a flat tire and instead of just replacing that one tire they replaced ALL FOUR OF THEM. They probably won’t do that for everybody though I got pretty lucky haha That’s a great deal! Very fair dealership. I got a fantastic rate and I would highly recommend them to family and friends for sure.
Be very very careful with this dealership their sales department and finance department are collecting personal information, sales man name Sammy Scam Artist and finance manger name Mike Senior Scam Artist ran my credit with 10 different bank and than trying to tell me i got issues with my credit even though i have a 800+ Fico score with more than 8 vehicles paid off. Even after that i said no problem i m a businessman and ill bring CASH for the ram 3500 truck. After hearing that they are still refusing to sell me the truck as i m TRYING VERY HARD to purchase the truck in the finance manager own words. Its obvious i need the vehicle or why would i be wasting my time. I know there is something really fishy going on just be on the look out. I know Ill be watching my credit for irregular activities.
Fantastic experience purchasing a used vehicle out of state! Our salesman, Jamie, was absolutely wonderful! The vehicle arrived in great condition, and the price was unbeatable. Would definitely buy from here again!
Once again I cant say how much of a happy customer I am with Steve whites service department. They have done everything to bring my jeep overland home. You guys are awesome thank you so much 😊P. S. Ask for Brooks shes the best!!!!!
Got a used car at a fair price, Jeff was nice to work with. Didnt waste my time and had me in and out quickly. One of the best car buying experiences Ive had.
Low Prices but High Standards!I purchased a 2015 Toyota Venza from Steve White. It was the easiest purchase I ever made on a car in 30 years of buying a car. And I got a great deal on the vehicle!There were some service details that needed to be attended to on the Venza. After I told Steve White of the issue, Luke (in the service department) had someone pick up my Venza and they provided a loaner vehicle until the details were taken care of!On top of that, there was another issue that I was fully prepared to pay to fix myself, but the Steve White team took care of it for me.I highly recommend Steve White motors.
Love dealing with Steve White Motors. I have bought numerous vehicles from them and they have always been awesome to work with. I had bought a new 2019 Ram 1500 from them and after only a couple months was in an accident. All it took was one phone call to Tim Potter and Jamie Wright. I let him know what I was looking for and they had one in there inventory exactly like I wanted. Great bunch of guys and you cant beat there prices. If I could give them more than five stars I would.
Wonderful service department. The staff was accommodating and very kind. They were great to work with, were happy to explain things and answer questions. The quality of work was great and done is a reasonable timeframe.
This place was great! We just bought our pickup truck from there. Mark and Kody answered all our questions and made us comfortable. We never felt pressured or forced. This place breaks the used car salesman stereotype. Highly recommended!
This was by far the best car buying experience ever. I love my new Scat Pack. Jeff Dellinger was great to work with. He answered all my questions and his follow through was outstanding. Jeff also helped make a unique trade-in situation easy and agreeable. Im really happy that I made that initial call to Steve White Motors.
If I could give them 100 stars, I would. Not only did I get my dream car, they had excellent customer service, and had me in and out within an hour. I would highly recommend this dealership for your needs!
Got a car from them today and it was an excellent experience. Mark Abreu worked diligently with me to make sure everything was good to go. I highly recommend if you need a vehicle to shop with Steve White Motors.
I had recently bought a 2018 Nissan Titan from Steve white motors! All around best service, BEST salesman Mark and his manager Kody! I 100% recommend going to Steve White for your next vehicle purchase!
We have had terrible experiences with trying to find a Dodge Ram truck. We saw the Ram online and contacted the dealership. Our salesman was Mike Taylor. He’s the best! We live 4 hours away. With a deposit he held the vehicle. The vehicle was exactly as described! We are thrilled! Mike Taylor thank you for being honest, knowledgeable, and the best communicator for this transaction. We appreciate everything you have done to make this happen.
My salesman Mark was great to work with always answered my questions when I asked no pressure to buy something I didnt want and when I had an issue they were willing to resolve it. His manager Kody was great also got me in a vehicle I wanted for a payment and an extended warranty that I wanted. NOW I WOULD LIKE TO SAY THE SERVICE DEPT IS TERRIBLE do not go there for service CLAY was rude and didnt call back lied to me about why he didnt callback and insulted me about my vehicle telling me it wasnt worth fixing a problem that was wrong with it when i just bought it a week ago and throwed the keys at me and told me to find my vehicle and couldnt even drive it to the service drive so sales i give 5 stars service 1
I was in the market for a 19 Destroyer Grey Charger RT. Couldn’t find one anywhere in Las Vegas. Found one on ebay at a great price at Steve White Motors in Hickory NC. I called and talked to my salesman, Jamie Wright. He immediately went and laid hands on the car for me. I told him I was interested and asked him to hold the car for me for the wknd as I was going to look at a diff color RT locally the following day. He agreed to hold it. He sent me pics of the car and window sticker. We began talking numbers.Then we talked about the dealership andhow this would be the easiest car purchase I have ever made. I’ve heard that line before! He said the price I quote you is the price. We will even deliver it to your door across the country for free. Now he’s got my attention! Not only did he deliver it from NC to NV for FREE, he also sent a notary to meet me at my house, and sign all my paperwork for FREE! There were no markups or fees of any kind attached to this sale, other than my state tax and registration. So far so good!I financed the car thru the dealership also. The finance Mgr called me and went over the rate, (which was cheaper than my local credit union) and extended warranty, Took just a few minutes.Jamie was in constant contact throughout the week. The day before the shipper picked it up, he had it detailed and did a complete walk around and checked it out for me and even txtd me pics of my car.We signed the papers on a Tuesday and the car was delivered to my house the following Monday. The only slight slowdown on this process was due to Fed Ex. The original pics I got of the car showed 12 miles on the odo. It was backed off the truck w/ 20 miles. After I made initial contact w/ Jamie, he removed it from the lot, controlled the keys for me and didn’t let anyone test drive my car!Jamie and Steve White deserve this 5 star rating and I will DEFINITELY be calling him when the wife is ready to buy!If you need a car, call Jamie. He will change the way you feel about car shopping!
Horrible experience, got a truck from here and still havent received the proper paper work...its been months. Theres even times where they will DODGE your phone calls but if they dont need anything from you.
I have bought 4 cars from Steve White motors all through their amazing Internet Sales Manager Michelle. As someone who had rough credit, Michelle and their Finance Specialist Kody never came back to me with anything but Youre Approved I consider Michelle and Kody good friends now as every time I am at the dealership I find myself engaged in conversation with one or the other. Recently I had a warranty issue that my local dealership REFUSED to even touch stating that Chrysler would reject my claim. I drove two hours to Steve White and not only did they agree with me, they got my warranty claim fulfilled and I left, a VERY happy customer. Their Service General Manager Luke, who is almost at a celebrity level in the Mopar community, personally test drove my car once with me and once with a technician to verify my suspicions. Brooke one of their service specialists, kept me in the loop the entire time and even went to bat for me with my local dealer after they called her, possibly attempting to prove me a liar after I left them a poor review. I found myself on the phone with Michelle laughing at the entire situation. I usually hate going to dealerships but every time I find myself driving 2 hours to visit Steve White. I get excited. This dealership was not only built for car enthusiasts, its run by them as well. Give Michelle a call, and shell work her magic.
I would say after having a bad encounter with one of the sales managers. The owner personally called my phone and gave me everything I wanted in the deal to earn there trust back. By far the best customer service I have ever received in my buying cars experience.
I bought my car in one day! From start to finish Michele was just awesome! I will definitely tell everybody about my great experience here!
Neal is a great salesman. He was very thorough, knowledgeable, patient with me and not pushy. Bruce, who I will call the numbers guy, was great, easy to talk to and helped to make things happen. I got a wonderful car and the whole experience was positive...from start to finish. I cant thank you guys enough. God Bless🙏
I bought my Jeep Wrangler from Steve White Motors in Apr 2020, mid Covid-19 outbreak. I live in Atlanta and when I found the Jeep online, I did not think it would be possible to buy online and have it delivered.However, working with Michelle was more than I could have wished for. She was very responsive to my questions, concerns and quickly let me know they offered free delivery. This meant I would not have to drive 300 miles to pick up my Jeep. I made an offer and she did not hesitate and accepted. A few days later, two gentleman delivered my vehicle.They allowed me the time to look it over, drive a bit and make notes of any issues I might have had. I did have one or two minor issues, but after speaking to Michelle about it, she had Mark from their management team reach out to me. We spoke and were able to resolve the issue quickly and to my satisfaction.Would I buy from them again, Yes. Do I recommend Steve White Motors, Yes. Thank you Michelle, Mark and the delivery team! I still love my Jeep and I wear my Jeep hat everywhere!!George Edward McDaniel
My recent experience with buying a 2021 Jeep Grand Cherokee at Steve White Motors was exceptional. My sales professional, Terry DePauw, ensured that the purchasing process was transparent, comfortable, and convenient for me and was able to find the exact vehicle with options that I requested and had been searching for. Terry’s exemplary customer service and attention to detail is quite remarkable. I highly recommend Terry DePauw at SWM!
Scott Watts and the team at Steve White Motors were great. I have bought several new cars over the years and this deal was as easy as they come. Saw the vehicle on-line, a few emails and a quick phone call and the deal was done. Showed up, test drove, met with the Finance Manager and was on the road in an hour. I would highly recommend this dealership to anyone.
No hassle deals. No dealer fees. They have good customer service and a great parts and service department.
Purchased my new Charger Scatpack from Steve White Motors, Im from Chicago Il and after watching a youtube video from Juan I decided to give them a call. Mike Jones took care of me from start to finish very professional and polite! He made everything happen and kept me updated on everything that was going on. After a lot of phone calls back and forth we finally came to an agreement and I traded my 2015 Charger R/T for a 2017 Scatpack straight to my door. Couldnt be any happier with my new car and with the service from Steve White Motors Mike. Will definitely keep them in mind for a future! Highly recommend for everyone in search of a car to check this place out.
2nd Grand Cherokee with low miles I have had to get rid of because this service department cannot accurately determine source of front end suspension issues nor fix. To make it worse, they keep the suv for days on several occasions, tell me it’s fixed but the click & popping sounds clearly prove it is not fixed. Unbelievable how bad their mechanics must be...
Not very professional sales person would hardly communicate and never responded to my last text. I ended up buying a new honda...
I tried to get the online quote twice. And both the times they call and take my information and never come back with anything. No response for follow ups too! Very ignorant! Never going to do business with such people!
Excellent experience! This is our second Ram purchased from Steve White and both were great! Jaime was our salesman and he was very responsive and friendly. Bruce was quick with the financing! We spent less than an hour at the lot before we drove off in our truck.
I had an issue with an eBay order and they made it right even though it was two months passed the return window.
Ive have purchased dozens of vehicles. This was far and away the BEST car buying experience I have ever had. Rick and Bush were excellent at handling 90% of the details over internet and txt so that when I arrived, I was in and out in an hour, literally. That one hour included a Jeep that was already detailed and ready, Ricks help setting everything up and removing the top (Gladiator), and every stitch of paperwork. This place is nearly five hours from me and I will be buying my next car here. Thanks guys.
Mike Jones best salesman Ive ever dealt with. You want to buy a dodge this is the dealership you want to buy from. Very easy and fast process. Second car I bought from him and the dealership. You wont be disappointed. Highly recommend
Had the best experience ever at a car dealer lot. Found a car we was looking for, traded in our car and did the financing in the shortest time ever. Jamie Smith and the used car manager were great to work with. Especially appreciated the No Dealer Fee part. They worked to get the car extra clean.
Mark was awesome in helping me with my new car purchase. He was very knowledgeable in all areas and was not pushy. Would definitely recommend getting a car through him! The dealership was equally as professional. They don’t charge dealer fees and all the Add-ons which made it an easy buying decision. Love my new Wrangler!
Our family has just purchased our second vehicle with Steve White Motors. Both experiences were fabulous but this last one was truly painless and effortless. Salesperson Rick Poteat was amazing in streamlining the whole process. Their financing beat an excellent rate that we secured, very fair pricing with no haggling or pressure at all, no doc or additional fees, quick communication, and they even delivered the vehicle to our home a couple hours away the very next day at no further charge! No need to look at any other dealership. This one cant be beat. We are repeat customers for a reason.The Nelson Family
A mixed experience. Ms. Brooks was a good service rep, who kept me well informed of the progress of my vehicle (Thank you). The were however way backed up and slow. Had my vehicle for a week and a half for a blown computer module. Part of that I can understand (as they were backed up), but once the issue was diagnosed and the part was in their hands to fix, it took 3.5 more days. So giving them a 3 star rating but think in normal conditions they might be a 4 star. Do feel like they were good folks trying to do a good job.
Im at an appointment to have my car checked out because some of the lights were on on the dash. One part that I need they wanted to charge me over $715 to tell me which one of my tire sensors was out. I had it checked out at the dealership where I bought my car my front two sensors are out and you can buy them at AutoZone for $40 a piece.
Great staff. Great buying experience.
Very good used vehicles. Fair pricing. Friendly staff
Been a customer for the last seven years. Would like to thank Mike Taylor first and foremost and then the rest of the team at Steve White for making it the best place to buy a car or truck. All three cars I have bought there have been from Mike and the whole experience has been great. There honest and upfront and don’t play games with hidden fees or trying to up sale you on anything. They listen to there customers and try to get you in the car or truck you want. Thanks again to the whole team there and if your looking for a dodge or Jeep you need to give them a chance. Five star dealer!!!! Thanks again Mike
Mike Taylor was the most helpful car salesman I had ever met! Ive never bought a car from out of state before and he walked me through every step as patiently as possible. Their prices were the best of all the multiple dealerships I had talked too and they gave me the best value for my trade. Genuine and down to earth people and I would recommend/give them my business any day of the week. Do yourself a favor and purchase from this dealership!
I had been looking for a Dodge Charger Daytona 392 in Plum Crazy Pearl–color for over 3 months in NJ. I did not have any luck locating this vehicle and when I did, one of the dealers was not willing to negotiate the price. Luckily, I found Steve White Motors who not only gave me a great deal on the car, but also delivered to my house free as promised. At first, I was skeptical about the whole process (leasing/buying a car online) without actually going to the dealer. Not only was the process very smooth, but Jeff Dellinger was always available to answer all my questions and he was very transparent, something that most dealers often lack. I will definitely comeback to Steve White Motors in the future, if I decide to change my Charger, thanks!
I just took delivery of my 2018 Dodge 2500, Beautiful! Everything my salesman Mark said it was. I have purchased a handful of vehicles from out of state and this was by far the best buying experience I have had. No hidden fees. Delivery to my door 1500 miles away included. You can buy from this dealer with peace of mind. Thank you!
May 2018: Alvin was great in navigating the sale process and laying out the options. This is the second vehicle weve purchased from Steve; first a Ram 1500 and now a Jeep Wrangler Unlimited. Great upfront pricing, no hidden fees. They even checked and found out my work was in an affiliate program. That saved $600 without me asking or knowing the program existed!November 2018: Once again the Steve White team delivered! I loved my Jeep, but we’re expecting our 3rd child and needed something bigger. The team worked together to put me in a Pacifica with the same MSRP as my Wrangler, brand new, and kept my payment within $8 with no money out of pocket! Amazing, happy to work with Alvin once again. They’re processes are so smooth it took literally just a couple hours to explain, them work the deal, me ink the paper!
I found a beautiful 2018 Dodge Challenger online which led me to Steve White Motors. I couldn’t have asked for a better buying experience. Mark reached out to me quickly (per my inquiry) and made the whole experience stress free and super easy - no pressure sales at all. Even after my purchase Mark was available to make sure everything went smoothly. His manager Kodie was also very helpful and professional. All around great team here which is rare to find in this industry. If you’re looking to buy a car I highly recommend Steve White Motors.
FAST oil change. in and out quickly. I always have my Jeep serviced there.
I knew within 15 seconds of meeting the sales rep that I was not giving these people my money. But it was fun test driving their truck.
Brought my car for a simple pcm reprogramming an refused to work on my car. An when asked why they replied that they can refuse service to anyone!!!
My husband and I bought a new Ram 1500 today. Beautiful truck. Our salesperson was Eric and he was awesome! Very pleasant, no pressure, great service! Thanks Eric!
This team will go above and beyond to make things right.Thank you Tim Potter!
I bought my first brand hammered new truck from Steve white motors and had a amazing experience, better than my local ram dealer! Don Hilton the commercial feller was awesome, if any one is looking for a Ram 3500 he’s the guy to see. He was straight forward with me and made me feel like I wasn’t a stranger and Told me the truth. Awesome customer service unlike Empire ram in wilkesborro that give you the cold shoulder and leave you sitting in a cubicle office for 4 hours I’ll never darken there doors again ( Empire dodge Jeep ram). Thank you Steve White Motors and thank you Don Hilton
I recently purchased a new vehicle from Mike at Steve White Motors and he was beyond great! Then I even had the pleasure of meeting the general manager, Trey White, who made sure that everything about my experience and purchase went seamless. Both were professional, knowledgeable, friendly and genuine - totally different from my previous experiences with purchasing vehicles at other nearby dealerships. Thanks guys!!
Jamie and Bruce made my new Jeep Wrangler purchase a pleasure and a breeze - transparent pricing with room for negotiation, no documentation fees and no games! Skip the ‘mega dealer’ and bring your business here - you will be glad you did!!
Last Saturday I drove 4 hours to buy a 2017 Dodge Charger R/T Scat Pack and it was the best car purchase experience in my life. The salesman was Rick Poteat and he was very responsive and professional. Both Rick, Bush and Kodie all worked as a team to get to the price I could afford and a fair deal on my trade. The car was immaculate and waiting for me, ready to go. Dealers in my area (Suwanee, GA) might have one Charger R/T with Scat Pack on their lot. Most only have the standard R/T or a SRT, which is $10k more. Steve White Motors had them lined up across the lot. Amazing choice of these hot cars. Highly recommend no matter the distance to get to them. You wont regret it.
Simple review, ordered a inexpensive part thru Steve white after ordering from another website store and being pretty much scammed.Steve white was prompt and delivered in a timely manner, receiving exactly what was advertised online. Will be ordering from them again when in need.
Best service in town and surrounding areas. I would drive from Charlotte for the Steve White treatment. Fast, fair, friendly and honest. Doesnt get any better.
The entire staff at Steve White motors has been outstanding. They had the car that I wanted and I couldn’t have imagined that buying a car out of state could be so easy. The car was delivered to me within a day. Thank you Steve White Motors and your great staff!
Buyer beware....Terrible quality in a salesman with Sammy. I was a returning customer and was treated with zero respect from Steve white motors. My 11 year old daughter was with me and she even said, Daddy that man was very rude to you. There are a few other issues I also had with the salesman through text and lets just say hes is very unprofessional. I will never attempt to purchase another vehicle from this dealership.
Generally a good selection of vehicles, prices are slightly higher, but this can be made up for if you have a good relationship with the parts or service department.
My wife and I have purchased three vehicles from Steve White Motors and could not be happier with their service experience. The dealership operates in a no pressure sales environment, ensuring that your needs are being met throughout the buying process. Our salesman, Mike Jones, is responsive, organized, and honest. We have also had a great experience with their service department, which is well managed and does quality work, in efficient time, at reasonable prices. We have and will continue to encourage all our friends and family to shop Steve White Motors.
Excellent friendly staff.Car was serviced quickly and professionally. Great experience fro beginning to end. ! Will definitely be back! Thank you!
First off, Clay in the service department has been great at helping us. However this dealership has had my Jeep Cherokee Trailhawk for over 12 weeks this year in the garage to be fixed. The first time they had it 6 weeks for a blown transmission and the 2nd time around (not even 1 month after getting it back) for over 6 weeks and counting for transmission problems that they just won’t fix. I am so glad we bought the extended bumper to bumper warranty to cover the $5,000 transmission that fell out of my Jeep with less than 60,000 miles on it. I have made 3 car payments this year for a vehicle that has sat in Steve Whites garage!!!! Really unsure of what is going on at this point, no one seems to know when it will be fixed......you wouldn’t think that with the brand name of Jeep you would have to wait 3 + months to get a vehicle fixed.....At this point and time we want out of the vehicle and to be done with this dealership so that we can move on.....
I went in to the dealer yesterday and was looking at a jeep but wasnt 100% sure that I was ready to purchase yet. I was Greeted by Jamie Wright and right off the bat I was pleased with the friendly service that I got. I was very pleased with the whole car buying process and for not feeling pressured at all. Jamie worked to get me the best deal possible and best of all no dealer doc fees. By far one of the absolute car buying experiences that I have been though.I would recommend that anyone looking for a Chrysler dodge or jeep product go and pay Jamie Wright at Steve White motors a visit
This place is awesome!!!! I was shopping around for a charger scatpack. went to one dealership and they were trying to put me in a 2017 Dodge Daytona 5.7 when i really was interested in a 6.4. Plus this dealership lied about the rebates they offering on the car i saw on the internet. I called Steve White, and spoke with Bruce Lee. Man, i talked with Bruce, and he answered all my questions and assured me into a new 2018 Dodge Charger scat pack. Well needless so say, on 2/13/18, i picked up my NewDodge with only 22 miles!!!! I could not be happier with time Bruce and his team spent on satisfying me with my dream car!!!! If anyone in the state of North Carolina or the United States is looking for a Dodge car, please give this dealership a try. Hands down they have the best prices and the inventory is incredible. Make sure you ask for Bruce Lee!!!
Needed some replacement plastic push rivets and was in and out with fast friendly service
I’ve had several dealings with the service department and they are awesome. From simple maintenance to warranty they have been prompt and accurate. Highly recommend! Brooke is an excellent service manager!
I would like to thank Jonathan Yount for his hard work! He was great! He helped me find exactly what I wanted in a truck. He worked hard to get me extra money for my trade and made my whole car buying experience easy and fast! I would recommend him to anyone looking for a new vehicle!
They are great Christian owners who have a heart to help people. They just do the right thing. They deserve your business.
Friendly service and a hassle free shopping experience. When you visit, ask for Jonathan. He knows the inventory and can help you find the best vehicle to fit your needs in no time. There’s no other dealership in Hickory that I trust more when it comes to Jeeps!
Great experience, Jeep was delivered on time and cleaner then the pictures. Mike was a great salesman to deal with. I get compliments all the time!!!
Best automotive experience with a dealer ever! Staff was polite, attentive, and highly professional. Settling on a price and completing paperwork took 20 minutes...MAX. When I arrived for pickup, vehicle was prepped and ready to go. I was greeted in the parking lot as I arrived and transfer literally took TWO minutes. Hassle and wait free. Rick Poteat was terrific! Highly recommend.
Rick P. Was absolutely great in helping me find the perfect car. He was patient and not pushy into making my car buying process absolutely amazing. Rick and other team members went above and beyond to make this fun and exciting. Tim potter was also a great help in keeping me informed every step of the process. He informed me of all of my options to assure me I was getting the best deal and understood everything. The whole team worked hard to make sure I was happy with my new jeep and comfortable with my payments. Thanks to the entire staff of Steve white motors. #jeeplife
We just purchased a Jeep Wrangler from Steve White Motors, from start to finish it was an excellent buying experience. We worked with Scott and Trey as well as James and had a great time we were in and out in about an hour with a new vehicle. Will definitely be back.
We have purchased 2 Jeep Wranglers in the past 9 months from this dealership using Mike Jones as our online sales rep. We are from Georgia and Mike made these both the easiest, most pleasant car buying experiences we’ve ever had. Our first Jeep was totaled in an accident 6 months after purchasing. We contacted Mike immediately about replacing the Jeep. We were able to put down a very nominal, refundable deposit on the replacement Jeep to hold it for us while waiting on our insurance claim to be paid. Mike stays in constant contact with you, and even if I text him outside of his business hours, he responds letting me know when he will be back in the dealership. If we are ever in the market for another Jeep, and we feel certain we will be in a few years, Mike Jones will be the first person I call. We also loved that pricing was straight forward... no hours of haggling like at other dealerships! Highly recommend Steve White Motors and Mike Jones!
Steve White Motors is pretty much useless as a car dealership and warranty they wont honor your warranty if you buy a car at another dealership even though you tried to buy one for them first they wouldnt find me what I wanted never called me back about it