This place does not follow rules to well here been here since 8:30 seen the associate go in early and its after 9 clock and there suppost to be open not everyone has time to sit in a parking lot because people dont open when it says what time there open on the door need better customer service.

Thank you so much Brittany for my new phone an all your help with me an my wife. We will definitely be back to see you

Quick & friendly service. Already much better than my previous mobile provider. Thanks Tiara!

Thank you Brittany for my new phone I love it. You was so helpful and sweet.

Tiara is very knowledgeable. Has great customer service. I will definitely be back to this store!

Excellent service and helped us out with all of our questions and concerns.

Anna gave a great experience on purchasing my phone. She gave great customer service and made sure I had everything needed.

Brittany showed awesome customer service. She got me and my wife 2 new phones with all the accessories we needed. We will definitely be back to this location.

Thank you brittany for the great customer service and for adding a line on my account.

All I said was I had a question over my phone because it just recently lost connection and cell services in areas were it used to work fine aftet that they hung up Ive called numerous times and on seperate days same thing happens each time.

Me and my wife got 2 new phones from there today we love them thank you brittany. Your customer service is great!!!

She done awesome job. Keep up the good work

Ana has a great attitude and great customer service helped me so much 😁

Great customer service. TIARA AND ANA REALLY TOOK CARE OF US

Tiara was very knowledgeable and friendly. Superb customer service skills.

Tiara was very helpful and understanding of our issues and helped us resolve them

Thank you Brittany for my new phone! You were great

Thank you Tiara for my awesome new phone.

Great customer service and fast service

Customer service was awesome . very helpful

Thanks brittany i love my new phone,

Always are ready to fix your problems great customer service

Thanks brittany for my new phone and case! (:

They are a crooked business do not inform well how the carrier works and what tower is used up front. Then when I call ask to cancel service due to you can not get service and network they tell you possible no refund. Then when you cancel the service they lock your phone and do not tell you and you find out that by another carrier.They can also deny another carrier to port put your original number and take up to 72 hours for your service to work with another carrier!!!Never recommend they ! They are dirty!!

If you go in while busy, you will wait a while. Selection is good, but availability is slim in store. Learned that they are just a retailer, cant help with complicated customer service stuff.

Listed as open at 9 on saturdays. No one in the store and doors still locked. Either show up on time or fix your hours on google.

I will never go back to this store. They will smile in your face with the I WILL GIVE YOU A GOOD DEAL and end up fųçķįN you in the A$$ with no vaseline🖕🏼 straight up!

Thanks Brittany for my new phone .

The Conover Store are Total Liars...would Not recommend that store at All

Ur authorized dealer in conover NC had a deal saying free phone with new line of service which they would not honor so I called customer service as I was in my car they pulled all the tags and was replacing them as I came back in the store because the metro guy on the line wanted to talk to the lady at the store and straight lied saying they didnt have that anymore but I got a pic of the tag next to the phone I wanted saying otherwise. So he tells me there is nothing he can do to help me. This company is shady and metro dont even care . Metro does not care about there customers. ..

Crappy service and liars! I would not trust them on anything. They overcharged me and I am fighting to get my money either as credit or cash back!

Love my phone company

Four people were working in the store, only 1 customer ahead of me in the store, still had to wait 30 minutes. Really not impressed with customer service overall.

I recently purchased a iPhone 6s and toward the end of the month I made my payment the next month then the next month I got cheated out of a couple days went for the 72-hour reactivation when my service come back on my 6s all a sudden started overheating cant get them to answer any questions good luck trying to get anything from them somebody out of stand out and pick at that place theyre Crooks!!!!!!

Bad customer service

Good

Ana helped me a lot!

Terrible worst expected fatal deal

Excellent