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Dillons Food Store
1410 S Kansas Ave, Newton, KS 67114, United States
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Dillons Food Store
Comments
Ga
Review №1

Dillons just doesnt seem to have the products that Im looking for, or when you do find a product you like they stop carrying it. I do appreciate the pharmacy, and it is only about two blocks from my house.

So
Review №2

Nice clean friendly store. Fresh produce, excellent and nice variety of products

Ca
Review №3

Best store in town. Everyone extremely friendly. Will never go back to Walmart since no one seems to care about wearing a mask! I care about my health and so do the employees at the South Dillons. Thank you to the employees and to the shoppers who all wear a mask. And to those who desire to post a comment, it would be nice if you would use proper English.

lo
Review №4

The store is well stocked and clean. I just wish I could apologize to the young staff. I went in a couple weeks ago, grumpy as ever because I thought they accepted Apple Pay and they didn’t and then I thought if I used Dillon Pay I could get cash back and you cannot. I was rude and a jerk all because I lost my debit card and it wasn’t the staffs fault. I’m really sorry.

Ra
Review №5

This location is consistently the worst grocery shopping experience. For -SIX- months straight they have been screwing up my pick-up orders. I have had to request refunds/proper adjustments and/or report on 18 orders. EIGHTEEN.This is mainly because when I purchase more than one of a particular item, I only receive, for example, 2 of the 4 items. So I end up with 2 and pay for 4. I am consistently paying for items that are not in my bags! There are also instances where I am okay with the substitutions but they end up charging me for the higher prices items! These are errors that are $10, 15, 20 per order and this is unreasonable to experience this many mistakes.In my current situation, I have been waiting and staying on top of Management as well as the 800 Dillons Customer Service line you can call to report a store since October 2nd for a refund over $30. On Oct.2nd, I was promised a refund by this 800 Customer Service back to my card that I never received- so I reported this to Jade in Management on 10/31. She let me know she would do an investigation and follow up with me by the following Monday or Tuesday. I waited. No voice message, no missed call. I then got to talk to Mike in Management on 11/6 to let him know all that has happened and he stated he would leave me a gift card at the Pick-Up counter for the employee to bring out with my next order. Guess what? You guessed right. The card wasnt there. So now I will be dedicating more of my time to get this refund and the consistent inaccuracies of my order resolved and I will be taking this to Corporate next since my attempts at calling the main Customer Service number as well as speaking to Management have been in vain.I gave 2 stars on my review because they have excellent, fresh produce and well kept packaging on all else.... Any Dillons is known for that....But this locations lack-luster empathy, empty promises, customer service flaws, absence of professionalism of some employees and order inaccuracies leaves me to this review and more headaches, phone calls and emails all the way to Corporate.

Ke
Review №6

Wide selection good in-store coupons and even better online coupons

Th
Review №7

My rating is in regard to the pharmacy. The rest of the store is fine.The pharmacy play games particularly when it comes to opiods.Store policy is they can fill 2 days early. However this month they are throwing a fit and refusing too.Cancelled ALL my medications. Will not EVER EVER buy medications from them again EVER

ap
Review №8

Great place shop staff are very polite and friendly would most deffently recommend this place

Bo
Review №9

Best Dillons in Kansas. Always well organized, stocked shelves, easy to find the food you want, sale items are easy to access, workers are efficient and friendly. The store has all the food, cleaning supplies and an efficient pharmacy to serve all your needs. It’s smaller than some of the super Dillons in Wichita, so they don’t have all the clothes and other items, but that also means if you forgot to pick something up on one end of the store, you don’t have to walk a mile if you are ready to check out.

Re
Review №10

Laura decorated my husbands birthday cake while I waited. It was beautiful. One of the nicest cakes I have brought home.

Kr
Review №11

Easy and quick shopping. The people who work here are more than willing to help you, should you need it. The pharmacy staff is compassionate and willing to tend to any concerns you have. I definitely recommend the pharmacy above all others in Newton, KS. They are sincere in caring about their customers.

zu
Review №12

Nice more quiet Dillons location, compared to the busy north locale. Only complaint - some items at this south store are higher than north one.

xB
Review №13

Great prices, clean store. Friendly deli employees and helpful checkout staff. Definitely my go-to Dillons store!

Be
Review №14

This is a nice store to shop at. It is very clean & well stocked with merchandise. The employees are very friendly & helpful. I enjoy shopping here more than at Wal Mart. Because the customer service is better.

Ja
Review №15

Its always a gimmick in kroger stores buy this for $3 if you buy four but if you buy one cost you $9. on sale if you have a card for 299,half the time it doesnt add up right at the cashier play so you always spend more money than you should more or less you get stolen from

Sa
Review №16

WE LOVE THIS DILLONS! Its always nice and clean and the workers are friendly...much like other Dillons in the area. However...We really like this one because it is smaller than the other Dillons in Newton. I can find all I want in a short amount of time

Ch
Review №17

The butcher at North Dillons is a very friendly and helpful guy! Thanks again for the great service!

Ti
Review №18

Very friendly and helpful employees. Store was very clean. Fully stocked departments.

Le
Review №19

Smaller store so I dont spend as much time. Still a great selection and great service. Often great managers specials!

Ry
Review №20

Theyve always been nice and helpful and go out of their way to help me.

To
Review №21

I can never find what I am looking for there and the employees dont know were half the stuff is either the better Dillons to go to is the one on the north side of Newton and that would be the Dillons I use from here on out because South Dillons sucks

BL
Review №22

Dallas is a nice place to shop here in Newton Kansas I love the cell on their me and I love their belly as I come here everyday for lunch

RO
Review №23

Fast in and out service with a smile! I had a great experience with low prices with your loyalty card!

Da
Review №24

Verry clean organized the bathroom could use a little bit of work.

Mo
Review №25

Usually awesome, but today they were totally out of one of their sale items that I wanted

Be
Review №26

This is a very nice store to shop at. The employees are very friendly and helpful.

Be
Review №27

Shopping experince was fine, staff were friendly but I have waited 5 weeks on a special order I requested!

Ch
Review №28

Friendly, experienced, helpful staff. A very good shopping experience!

Ja
Review №29

It was great very friendly environment and costumer service

Sy
Review №30

Store is well laid out so even if you have never been there it is easy to find the items you need. Check out clerks are friendly.

BI
Review №31

My favorite grocery store. Love love love Robin the bakery manager!! Shes my favorite!!

Su
Review №32

Always clean, usually nice people. Love their deals!

Mi
Review №33

Use manly the pharmacy, however store is always well stocked and good group of employees.

Rh
Review №34

Friendly staff very helpful and always say hi.

Pi
Review №35

The people are very nice and the checkout is really fast.

Sc
Review №36

They have the best produce. Always fresh.

Ma
Review №37

Got help when needed fried chicken was delicious

V.
Review №38

Great place to shop, friendly people and helpful, great prices.

Na
Review №39

Very clean and curious people good prices

A
Review №40

Selection is considerably less than the North Store, from my experience, the staff arent as nice here either, however, that will likely vary from person to person. Overall its a pretty good place to get your groceries.

Cr
Review №41

Awesome, great sale prices and quick in and out of the store.

eu
Review №42

I found discounts! Produce is good quality!

Je
Review №43

Great selection, decent prices, adequate service...

Se
Review №44

Clean and easy. No complaints.

Pe
Review №45

Well stocked very clean and very friendly and helpful employees

Te
Review №46

Easy access for south end Newton residents.

Ra
Review №47

Nice smaller store, easy to find stuff.

Di
Review №48

The best place for buy groceries

Mi
Review №49

Produce is poor quality and there is always a wait to check out or self check.

st
Review №50

I yyIm u you. haveThanks lI nTo

D
Review №51

Not the best Dillions store............... need to work on their parking lot and have more lighting.

R&
Review №52

More local than Walmart

Jo
Review №53

Best grocery store in town

pa
Review №54

Great fresh and friendly store!

Co
Review №55

Great prices, 10 items for 10 dollars

K
Review №56

Get what you need before the snow and ice arrives!

B
Review №57

Great place to get the basics

As
Review №58

Great produce and meat selection

Co
Review №59

I went to see if they had a certain cracker. There was no one on floor to ask. I went down every asile and couldnt find it. I couldnt find any help so bought two items and left.

Ho
Review №60

Clean with helpful knowledgeable staff

Jo
Review №61

Good prices enjoy shopping

Ti
Review №62

Yeppers, pretty good.

Ru
Review №63

They didnt have my dark chocolate coffee beans!! Had to go to North Dillons!!

do
Review №64

Employees need to work on customer service

Ru
Review №65

This is a good little store.

Mi
Review №66

Smaller than wichita stores but very friendly

Da
Review №67

Good prices but a bit cramped.

Er
Review №68

Friendly staff and small store. Trouble finding certain items at times.

La
Review №69

Good sales.

Sh
Review №70

Great customer service

An
Review №71

Employee was friendly and helpful

Al
Review №72

They continue to improve their stores, and their produce are #1 in the area.

Fa
Review №73

Small and awesome!

Te
Review №74

Great employees

Ja
Review №75

Small grocery store, its ok

Ma
Review №76

Helpful, friendly associates

Br
Review №77

Great service

Ro
Review №78

Friendly and helpful

Mi
Review №79

Friendly service

Ja
Review №80

Friendly staff

Ma
Review №81

Great

Da
Review №82

Pharmacy question

ti
Review №83

Love this Dillons

Ke
Review №84

Friendly people

Information
34 Photos
84 Comments
4.3 Rating
  • Address:1410 S Kansas Ave, Newton, KS 67114, United States
  • Site:https://dillons.com/stores/details/615/00077?cid=loc_61500077_gmb
  • Phone:+1 316-284-3720
Categories
  • Grocery store
  • Propane supplier
Working hours
  • Monday:7AM–11PM
  • Tuesday:7AM–11PM
  • Wednesday:7AM–11PM
  • Thursday:7AM–11PM
  • Friday:7AM–11PM
  • Saturday:7AM–11PM
  • Sunday:7AM–11PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Passport photos:Yes
  • Prepared foods:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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